Merano hotellia

Plussat: Heaven on earth. Can't say more than that. Perfectly comfortable and luxe and wonderful, with the most amazing breakfasts.

Plussat: This hotel was unbelievable! The view was just breathtaking!!! The property was so clean !! So well looked after !!! Is such a beautiful secret place !!! Would definitely go back here ! Can’t recommend it enough and all the staff where so friendly helpful and went above and beyond for us !!! It was a special occasion for us as this was a surprise holiday for my partner for his 30th and I did nothing but email the hotel before we arrived to arrange all the surprises and they were amazing !!! So unbelievably happy with our stay here !!!!

Miinukset: Nothing we loved everything about it !!!

Plussat: Wonderful hotel with great design, friendly staff and extraordinary view. We got free upgrade to bigger room.

Plussat: I love foods, services and fantastic views.

Plussat: Spa& view and customer care

Miinukset: The water could be hotter in the swimingpool

Plussat: The hotel is perched high over Merano with spectacular views, perhaps the most stunning of any hotel I’ve visited. The spa and pool are beyond wonderful, and the food is excellent. I also appreciated that there was access to hiking trails immediately behind the hotel. The rooms are very tastefully decorated and have a lovely deck with killer views. Also, I’d be thrilled to have that bathroom at home — gorgeous!

Miinukset: The one thing I found odd was that guests in the suites had the tables with the most stunning views reserved for them. I know the suites are more pricey, but perhaps offer them en-suite breakfast options. It was very uncomfortable when I sat down unknowingly at one of those tables — I felt like I mistakenly boarded first class when I was assigned to coach. Also, the refrigerator in my room was broken and I told the woman at the front desk. She never followed up on whether there was a possibility of fixing it. I believe I rubbed her the wrong way, as I had more than the usual number of questions, and she became much less friendly after I mistakenly sat in the “suite section” for breakfast. Otherwise, it was an incredible stay!

Plussat: Perfect vacation. We felt bad to leave.

Miinukset: The food. Breakfast was poor (no vegetables) and restaurant was too expensive (. Relatively to the amount of food servied)

Plussat: Very sparse and elegant. Although not a large hotel, there were three elegant and intimate dining rooms, two with views of the alps! Food and wine outstanding.

Miinukset: Path to the rather marginal hot tub was muddy. "Relax rooms" were cold, and though the quiet was nice, it was a bit unfriendly.

Miinukset: The rooms were quite warm at night

Plussat: Incredible place with superb view to Dolomites and Meran. Staff kindly arranged my special request, fantastic! Greets and many thanks to eveyone involved! We'll definetely come back again.

Miinukset: Bus drivers had no idea where it was

Plussat: Cozy, comfortable, spacious. Dizzying views and a wonderful breakfast. Great parking.

Plussat: Excellent view, very tidy and clean, super friendly and helpful hosts, nice pool, fridge with beer and wine in basement with 24h access, enough parking space, close to Meran and Schenna

Plussat: The breakfast is awesome, and the English speaking staff is great. The swimming pool was just the ticket after a long hot day of cycling, and the garden is good to spend time in. This would be a great hotel for someone who's touring by car.

Miinukset: The location is very far out of the way from Merano city center, and there's basically nothing within walking distance. Even the closest restaurant is 15 minutes down the hill and 25 minutes up the hill. Getting to the hotel was painful on a bike from Merano, so I wouldn't recommend this place for cyclists.

Plussat: Perfect place to start off our holiday - we loved the view of mountains and vineyards from the room and relaxing in the garden and pool. It's only a short walk into town, breakfast was wonderful, and there was plenty of room to park as well. Thank you very much for making our anniversary special! We had a great stay and hope to come back again!

Plussat: Everything

Miinukset: Nothing

Plussat: Tosi hyvä aamiainen!

Plussat: excellent small hotel. Friendly staff, beuatiful surroundings, room with a nice mountain view, very tasty breakfast. Afternoon cakes nice to have - these small things make you feel like being at home.

Plussat: Staff was very friendly and warm! Room was super clean an nice, with a nice view (as promised to the gardens and the mountains). Our favourite was however the finnish sauna on the yard and you could pop into the pool for cooldown inbetween. Definetely would go here again.

Plussat: The staff is extremely professional, helpful and polite. The rooms were very clean. They have a big balcony with nice views. WiFi was great. Overall a very comfortable stay.

Miinukset: Small rooms and bathrooms. The shower is uncomfortably small. There is no lift in the hotel but my room was in the 2nd floor so it wasn't a big issue. The restaurant only served breakfast and rest of the meals required a car to go to a restaurant.

Plussat: Excellent location!Great view,friendly staff!

Plussat: Wonderful place! Extremely helpful and friendly owner and staff. Excellent breakfast, including vegan and non-vegan local selections. Comfortable wood-themed rooms with quality furniture, tastefully decorated, connected to nature, with attention to detail. Meran is a beautiful town and region in the Südtirol.

Plussat: All members of staff were very welcoming. They perfectly handled the special diet needs of my daughter with no fuss. Great location for walking to the centre of town, nice pool, good sauna area, great massages and very well furnished rooms.

Plussat: Staff was excellent and very friendly. The breakfast had a wide variety of choices including some very creative healthy vegetarian options.

Miinukset: Beds were a little hard. My partner would have liked more traditional sweet options for breakfast.

Plussat: Very clean accommodation

Plussat: Willy @ the front desk was exceptionally kind and attentive. Hotel was clean as you would expect in Alto Adige.

Miinukset: Disappointment when not all customers turn out to be Germans means that most staff are cold and distant as intercultural skills are lacking.. Basic items like tea/coffee/milk were not available in the room. Experience with SPA team was mixed ads every question on the phone at time of booking an appointment was answered too abruptly but then the actual massages were performed flawlessly.

Miinukset: Need to have a in door fridge with more than just water. Also room service needs to be available during the day.

Plussat: thermal pools . It's better to hang a Bone when swimming. Because it was very crowded.

Miinukset: We went to hotel at 22.00 because of our flight delay and 300 km from Venice. Even though it was a very early hour for the restaurant, they said that the dinner ended at 2100. They sent us a plate of cake, a plate of fruit and a cheese plate instead of dinner. and we paid for tea.And we didnt eat nothing. We were very tired, but the lady who did the check-in at reception was friendly and helpful name İMMA. In the morning I called the reception to ask what time the hot springs would be opened mr.lorenzo asked quite roughly at what time we gonna leave the room? Mr.Lorenzos speech style, discourteousness has upset us. Since we are "luxury leading hotel members" we always stay in 5 star hotels all over the world. We never saw such a staff like this person. He's not a right person to work at the reception. He is a rude person who doesn't know how to behave and how to treat a guest who has just arrived in the hotel and into town. We got the new room on the second day. This time they confirmed to us that we could eat dinner at the hotel. We thought that its because the hotel's restaurant closed early yesterday and they want to make a favor to us. But we were wrong. We went out and the resepsion phone us immeaditely from the hotel and said that the meal was not included and we had to pay to eat at the hotel. She said it several times on the phone. Everything in this hotel is based on money. Staff is very amateur. Second to me, Nice Hotel mean , nice staff, professional staff. The first service starts at the reception.The hotel is good but the staff is very rude to the tourists. We came to this hotel and paid 823 euro per 2 days. But we werent happy.

Plussat: Merano is lovely and the hotel is very central with a relaxed approach. The Garden Spa area is great.

Miinukset: I would have liked to stay longer.

Plussat: Level of service

Plussat: What to say ... everything is (almost) perfect! Special mention for the Roof-Spa/Pool area and the friendliness of the personnel.

Miinukset: Very small organisational hick-ups in the restaurant, but hardly worth mentioning. Perhaps the check-out day Spa use is a bit expensive (EUR 25/person).

Plussat: sky garden and infinity pool and Alfred in that area was excellent

Miinukset: that the waiter in the pizza bistro of the hotel refused to let us put the bill on the room, he insisted we pay cash

Plussat: Great restaurant. Half board worth every penny

Plussat: The pools, the pools, the pools :)))))))) Breakfast was excellent. The dinner is amazing !!! Location is excellent. Parking is free.

Miinukset: Everything was excellent only in the rooms in an old fashioned design and also the hallways to the rooms on the floors.

Plussat: High standard, very big clean and straight hotel.

Miinukset: The German invasion was not exactly what you should expect in classy Italy.

Plussat: Staff is wonderful and helpful. We had a lovely stay!

Plussat: Staff here were amazing, even put the F1 Grand Prix on in the bar for us. Beds very comfortable, bathroom was amazing, clean. Mini fridge in room was helpful. Amazing breakfast on the patio close to the pool. Pool was heated and beautiful. Location next to the river was so beautiful, would definitely stay again.

Plussat: Lovely room.

Miinukset: A pity no restaurant. Only one staff member really smiled happily.

Plussat: Great, friendly and welcoming staff - couldn't have asked for more!

Plussat: Close to downtown, great swimming pool and friendly staff.

Plussat: Staff and food

Plussat: Nice location close to the centre of Merano. The breakfast was very nice. I really liked the good selection of fresh fruit, especially the cooked plumbs from the owners garden. Enjoyed the swimming pool which was at a very pleasant temperature for swimming.

Miinukset: Breakfast was not ready at 7.30 they were still putting things out and were not ready to serve coffee. Just a small point.

Plussat: Close to town center

Miinukset: Nothing

Plussat: The service, at its best!

Miinukset: Our room was on the first floor next to a busy street, which meant no privacy and noise.

Plussat: Very nice staff, super-clean, short distance to center of Merano, nice swimmingpool, and the breakfast was excellent!

Plussat: Everything was great. The real highlight was 6 course delicious dinners.

Miinukset: Mattresses not very comfortable

Plussat: PRofessional but friendly staff team who were very helpful when required. Room quality excellent. Near town but very tranquil environment.

Miinukset: If I am compelled to find a small point of criticism it is that tea making facilities suit the English guests - and us. !

Plussat: Great location, friendly staff!

Miinukset: Everything is nice!

Plussat: Clearness, garden, terrace for breakfast

Miinukset: Room furniture could be better

Plussat: Very clean rooms, comfortable bed, beautiful outdoor area around the pool. Tasty and diverse breakfast that is served on the veranda. Silent and cozy surroundings.

Miinukset: The hotel is a little bit too far from the city center so it always takes at least 15 minutes to get anywhere. Not very convenient if you plan to use public transport.

Plussat: The breakfast in the hotel was great. There was a lot of choice between various fresh products. The hotel offers a large underground car park, and you can also park in front of the hotel.

Miinukset: The elevator is a bit small, but it's manageable.

Plussat: Service quality and kindness of stuff. People working there had no problem with any request. Great stay! Nice garden with pool. Very calm and easy going atmosphere during the day and at elegant dinner as well.

Miinukset: nothing

Plussat: this hotel by far exceeded my expectations. very friendly staff, they give particular attention to detail. the food is EXCELLENT, very DELICIOUS food, and of very high standard. i will definitely revisit in the near future. thank you

Miinukset: nothing.

Plussat: Easy to find, perfect parking and overall good location. Extra tasty breakfast!

Miinukset: Walls were a little too thin: we could overhear the TV of the neighbours. SPA areas were noisy (other guests were splashing in the inside pool like they were in water park: no actions were taken).

Plussat: Very well rested at your hotel. Everything was just amazing. Breakfast awesome. Let's stay in the future again. The staff is very helpful. Thank you.

Plussat: Fantastic view, Great service, Wonderful room! Hotel offered welcome drink and snacks when we arrived, and invited us to taste their roasted chestnuts in the garden. The room we booked is a suite on the 3rd floor which has 2 balcony, one facing the entrance, the other facing vineyard/apple grove and can see partial of the pool and the view of the valley. The breakfast is nice, and highly recommend to have it outside if weather allows. Plenty choices of fruits are served and you can also get the apple juice made local. The day we leave, hotel cleaned the front window of our car in advance and gave us a small dish with hotel logo as gift. We had to tell the truth that we would really like to stay much longer if we could. We will definitely be back, very soon!

Plussat: Magnificent location and really great staff very nice grounds free use of electric bikes lovely building. This is a great hotel and does actually look like the online photo’s. Would definitely recommend it.

Miinukset: Would be nice to have an alternative to fine dining every night. Wine is expensive.

Plussat: Beautiful hotel, nice view, cozy room, delicious breakfast, lovely spa and treatments.

Plussat: Castel Fragburg excludes old world charm. Staff are well trained. The setting high above Merano is spectacular. The narrow road up however is a little hair raising for those not used to driving on narrow winding ones. The dining room and terraces are wonderful with attention to detail. The water jug at breakfast filled with edelweiss The gardens are beautifully maintained. Our room was tiny ( get what you pay for) with a wonderful valley view. Could have had more comfortable sofas to sit on in the room but would probably take up valuable space.

Miinukset: The dinner service is old world charm. The hotel restaurant has a great reputation however, in my humble opinion the service flair, pomp and setting greatly out weigh the food which I felt was very overpriced in terms of serving size and often contents of the plate. One of my dishes was asparagus - tiny thin stalk, perhaps 3 tablespoons of food. 20 e

Plussat: Great staff, fantastic restaurant, junior suite with scenic view!

Plussat: The staff is amazing - helpful, attentive, kind. The rooms are unique and beautifully decorated and the views are amazing. We had wonderful massages in the spa, which was just as delightful as the rest of the hotel. We ate dinner one night in the restaurant and the food was delicious. The restaurant also had an extensive wine list.

Miinukset: nothing

Plussat: - the hotel was just like we expected : great service, nice decor, comfortable - the rose suite room we had was great, we could have stayed longer - the team is very nice and attentive to guests' needs - the hotel is in a great region and many things are to visit around - the manager gives good advice as to what to see - the restaurant was excellent, and the breakfast too, with a lot of quality choice

Miinukset: - sometimes the diner salad or breakfast buffet was not replenished fully

Plussat: Great breakfast and dinner. Very friendly staff and excellent value for money. We had a great time and would come back anytime.

Miinukset: The room view could have been better, and the pool could have been covered and a heated pool.

Plussat: Great location, we had a quiet room with balcony and a piano. Straff was friendly and helpfull. Included in our price we had the entrance to the SPA. Loved it.

Plussat: Beautiful room, excellent bathroom. Staff extremely friendly and helpful. No common relax facility to receive friends. When we left we were given a basket with fruits and water

Miinukset: Very expensive for what is on offer

Plussat: Superb location.

Miinukset: Everything was gorgeous. Thanks to amazing staff.

Plussat: The staff is incredibly kind, professional and friendly. Made me feel amazingly well. Also the room was lovely, clean, warm with an amazing shower!

Plussat: Perfection. Staff are delightful - friendly and very helpful with advice. Rooms are beautiful, spotless and quiet. Cafe on the ground floor has the best coffee in Merano. Lots of great little surprises. Just beautiful place to stay.

Plussat: Location is excellent, people are really nice and friendly! Hotel is clean and has a nice design!

Plussat: Excellent location, great friendly staff. Bright, clean, large rooms.

Plussat: The staff were extremely helpful and pleasant. The location is excellent is you like a central position, and the room was very comfortable.

Miinukset: No view from the window.

Plussat: The staff was very friendly and helpful. The 5-course dinner offered each night was super. I can't imagine a better value anywhere. The Hotel Manager, Florian, was very knowledgable about the area, as he grew-up and has lived most of his life in the South Tirol, well-organized, and very helpful. The staff were at least tri-lingual (German, Italian, and English), and all went out of their way to be personable and helpful. We visited during the South Tirol (Music) Festival in late August-early September, and had the opportunity to hear some great musicians, including the Budapest Festival Orchestra.

Miinukset: We only wish we could have stayed longed at the Hotel Bavaria and in Meran.

Plussat: Great room but had to be moved from annexe Next room was on 4th floor and was air conditioned Staff were outstanding at all times Breakfast outstanding

Miinukset: Annexe terrible and had no air conditioning

Plussat: We we're very pleased!Nice walks around the hotel,One can walk downtown, during high season I Imagine its very crowded. Ideal is late spring!

Plussat: Friendly staff

Miinukset: Cleanness

Plussat: very comfy bed, nice indoor pool and whirl pool, very friendly staff, excellent food.

Miinukset: nothing

Plussat: We will be back!

Plussat: Hotel Bavaria seems to have a gourmet chef, thus the breakfasts and dinners are most delicious. The personnel is polite, very helpful, charming. The hotel is surrounded by a well-kept beautiful garden and ancient trees. The room was comfortable and stylish.

Miinukset: I cannot find anything I did not like. The Bavaria is a very charming and peaceful hotel where I would like to return.

Plussat: Nice liberty atmosphere in the dining room. Excellent breakfast and very helpful staff.

Plussat: An elegant old style hotel with great facilities and helpful friendly staff. The dinner option was superb and great value. Breakfast good too.

Plussat: The garden, pool area and breakfast! It is a beautiful place. There is an attention to details in the whole place that makes it so special. Organic food, local products, and a lot of different well thought through options for breakfast makes it great. There is also free hot and warm teas of different kinds that is always available. And the service there is the best!

Miinukset: No fridge inn the room if you have an ordinary room. And it was not possible to buy food inn the bar. The pool and garden is beautiful and a great place, so it would have been nice to have some possibilities to buy food without going out.

Miinukset: Unfortunately this hotel segregate guests in the breakfast. Family’s names are placed on the breakfast tables. No matter if you pay the same room rate, as I paid USD 193.00. If you are one night guest, in the morning, your breakfast will be served in a corridor table, facing the kitchen door. You are not allowed to eat it at the principal breakfast room, facing the beautiful gardens that the hotel has. That place is reserved for “vip guests”. Hotel explanation, at the check out time: “the hotel can not treat guests with one night reservation, to five night reservation guests. They need to be cared differently. If you want to eat breakfast at the principal breakfast room, you must come before 7:30, or, after 9:30 AM.” By the end of our check out conversation: the hotel invited us to come back in the future, and, have breakfast next time, in the same place, at a corridor table again. So, take your on judgement, regarding this hotel policies.

Plussat: The staff is awesome, their attitude and service are top! Always with a smile and supportive. There is a whirlpool outside in a very cosy corner of tge swimming pool area that is great.

Miinukset: We booked last minute a room that ended up being really too small (no space for bedside tables! for example) and pending a renovation (bathroom was new though). That room was really not worth the price. The following day when I decided to check out and forego the money paid for the second day, they convinced me to stay in a different room. The second room was much better, new, with view to the swimming pool area. Nevertheless the mattress was a bit worn out, not allowing you to rest properly. Merano is beautiful but expensive, so better to check out in advance what you get for your money.

Plussat: Super experience, great location, beautiful facilities and we had a great time there. Cherry on the cake, the staff is extremely friendly and super helpful. Hope we will have the chance to come back again.

Miinukset: It was too short :-)

Plussat: Really lovely and well kept gardens and swimming pool and even a little playground which our son loved. The kitchen’s equipment in the apartment was basic but had all we needed. Staff are all really friendly and helpful.

Plussat: View

Miinukset: Price. changing the booked room because of the smell in the room. Very ooooold

Plussat: Great breakfast and accommodating host.

Plussat: Grand hotel in the old style but with modern facilities. Room & bathroom of good size and in good order. Friendly and helpful staff, food excellent and well presented. Lovely outdoor pool and gardens and with great terrace area for breakfast. Will certainly want to return.

Miinukset: Can't think of anything negative.

Plussat: A very good location, a leisurely ten minute walk to the town centre. Comfortable accommodation and a superb breakfast.

Plussat: Very nice staff

Plussat: Very beautiful garden with a playground and a trampoline - our 2-years-old daughter was beyond happy. Breakfast was the best one I had in years, with excellent fresh croissants, a selection of artisan cheeses and breads, Italian starters, eggs, cereals, yoghurts and so on - definitely worth its price! Oh, and a great selection of teas. Finally, we had a nice spacious room with a comfortable bed. We shall definitely come back!

Miinukset: Coffee machine was an office one, and so the coffee was so-so.

Plussat: Mr and Ms Prunner were really nice to us. The hotel is nicely decorated, the breakfast is delicious and bio =). To reach the city center is only like 8 min walk in a nice area. The apartment itself has everything you need, with a small kitchen, fridge, stove, and all the utensils needed for having our New Years dinner.

Miinukset: Nothing

Plussat: Beautiful place, very kind and helpful host

Plussat: The hosts, Franz and Csilla, could not do enough to make you feel welcome and at home. Breakfast was outstanding, all natural and organic, with fabulous variety and in a glass winter garden-style room. Atmosphere was both typical Alpine and chic, comfortable yet design.

Plussat: All the comfort provided, with excellent customer experience and very good food. We particularly enjoyed the pastry buffet in the afternoon (super delicious). The view from the room was amazing and overall you can feel that they have indeed thought at each detail. We will come back for sure!

Plussat: The property was top notch in every way. The attention to detail was superb. I couldn’t have imagined a better experience. My only regret is not staying longer. I can’t wait to come back!

Plussat: The pictures didn't even do justice do how stunning this hotel was. The views, the pool, the restaurant, the hotel itself. It was a little paradise in the middle of the dolomites, you could walk to town or equally to the mountain. The spa was a really nice bonus.

Miinukset: Note they charged us extra, per person when we arrived

Plussat: The hotel is beautiful and property very well kept. The staffs were excellent. Thank you for the upgrade. For sure we will return next year.

Plussat: Superb staff, service, facilities and attention to detail. Could not mention one negative thing! 101% recommendation

Plussat: Big rooms , very comfortable. Big and beautiful spa and swimming pools. Nice staff and very good restaurant. The breakfast is fantastic! The hotel is very good , renovated and the restaurant is excellent!!!!

Miinukset: In the rooms there is not a cafe and tea facilities . 15 min to city center ( but this is not a problem)!

Plussat: Everything

Miinukset: Nothing

Plussat: Very kind staff, stylish environment, bar, restaurant, garden

Miinukset: A bit walking distance to citi

Plussat: Nice location. Beautiful gardens and pool area. Very nice ensemble of nature and modern buildings. Interesting modern architecture with charming little details hidden everywhere. Very nice staff except for the stiff owners couple.

Miinukset: Quality of furniture and interior is not consistently of high quality (e.g. bathrooms, beds). Indoor whirlpool was out of service for 2 out of 5 days stay. No iron board and hot iron in the rooms. Fee for a 5 month old baby.

Plussat: The area and the friendly staff

Miinukset: This time my room.Not renovated.But is ok.The rest fine

Plussat: Staff, hotel, restaurant and SPA are great and highly recommended.

Miinukset: none.

Miinukset: the food

Plussat: Lovely hard working staff Intimate family like feeling Extremely clean Health conscious meals

Plussat: Gorgeous hotel, wonderful staff,amazing views and location, elegant and luxurious.

Plussat: the best

Plussat: Excellent stay with very accommodating staff. Perfect location

Miinukset: Rooms did get quite hot overnight since no air conditioning or fan.

Plussat: The staff were warm and welcoming, and we enjoyed the minibus excursion to the hiking trails.

Miinukset: Air conditioning would have been nice since it was hot.

Plussat: Beautiful hotel with friendly, helpful managers and staff. Great setting near the river and short walk to town centre and bus stop (though hotel is a little difficult to find). Pool was lovely and good bikes available for cycling along the river or around the surrounding hills. Lovely breakfast.

Miinukset: Very few Satellite TV channels in English.

Plussat: A beautiful and luxurious place to stay in Merano, with fantastic rooms and garden with private areas. Surrounded by grapevines and greens, with short walking distance from town.

Miinukset: The worst part for me was that staff were really rude and unpleasant- even when I tried to be friendly I was given continuous dirty looks - I was genuinely upset by the treatment of the young woman at breakfast and the hostess! Even at check in I felt like we were somehow an inconvenience. No clean sheets despite heatwave and the air conditioning in the room doesn’t work. Left over food from previous guests in the mini-bar. When I asked politely that it was removed I was ignored (unfortunately it was smelling at this point). Shower head was broken. No evening restaurant and feels quite isolated. The lunch food that we ordered was awful - the pizza margarita looked like it was a frozen one heated in a microwave. I feel completely ripped off by this place, we would have had a nicer time anywhere else.

Plussat: Our rooms were spacious and very clean. Mostly already done up on our return from breakfast. Breakfast offered pretty much everything what you expect from a good small hotel in Europe. Nice rolls, bread, cold cuts, jam, fresh fruit etc. etc. and Proseco to get you going for the day. Owners were super friendly and helpful. Definitely would come back. Thank you for a nice stay.

Miinukset: If I really want to be a little picky, I think the internet is very slow, especially when the hotel is full. However, people come to Meran for all sorts of things incl. getting away from the internet

Plussat: Our stay at Hotel Garni Partaneshof was great. The views surrounding the hotel are wonderful. The property itself is surrounded by beautiful vineyards and the gardens are wonderful. It's location is very convenient, it's a quick 15 minute walk to the town center. The staff was very helpful and the breakfast was delicious.

Plussat: Big great room, l got a parking place in the garage, so parking was nice for me Breakfast was great, and the waiter perfect did all he could for making our stay ok,

Miinukset: No aircon/klima works, and the price of this rom it should have been working. If no parjing in the garage, there is no secure parking, its outside in the streets...

Plussat: The single room was larger than normal and having a balcony was a lovely bonus. The location meant that certain rooms had superb views, (mine was sideways). It was perfectly quiet. The room was wonderfully clean. The surrounding views even from the library, spa and pool were simply superb.

Miinukset: The hotel is somewhat away from the interesting centre of town unfortunately. The lobby and reception weren't very welcoming at all. Something was missing, it almost felt abit shabby and sad. The restaurant in the evening was latterly in the dark with lights switched off and most corridors are also mostly dark. It feels like trying to save costs makes this hotel almost unwelcoming. A bit of music in the lobby would also be welcoming and the door leading to a room full of stuff would ideally be closed not to give a shabby feel and vibe. This hotel could be sooo much better with just a few changes. Breakfast was also somewhat on the 'uninspiring' compared to the many other mountain hotels I have visited.

Plussat: Large rooms - Perfectly Clean. Great pool, gardens. Peaceful and totally quiet with tremendous views.

Miinukset: Nothing, they even have their own winery. And the wine is good!

Plussat: Quiet, very clean, large comfortable room with a lovely deck overlooking the garden. The mountains are in view (and covered with snow when we visited). The garden has been designed to maximize color...so beautiful. The beds are comfortable, the breakfast varied and delicious, the owners very present and helpful. A pleasant, easy walk into the main town. HIghly recommended...would definitely stay here again!

Miinukset: Nothing...it was wonderful.

Plussat: All perfect

Miinukset: Unfriendly proprietress

Plussat: owner family cares about every wish and is always motivated to help. this is also the case with the rest of the staff! level of service is just excellent! amazing facilities and delicious food! was a great pleasure to stay here! definitely a resort, which can be highly recommended and revisited.

Miinukset: hair dryer in the rooms could be replaced with newer and more powerful ones

Miinukset: Times for breakfast and dinner were not to our comfort. Breakfast starts too late for active people. For dinner, the hotel and some staff request you to order no later than 1945 (although after some intervention, we could extend this window a bit). Generally, one feels a bit like in a sanatory: be here then, order no later than, order dinner already while you have breakfast(!!!)... everything was good and to our liking but the organisation of breakfast and, really inconvenient and special, the dinner procedure. Average age was quite a bit higher than our 40...especially very active younger people would love more flexibility, especially because the place isfar from another food option. Great cappuccino, but ONLY if you ask it from the bar! Barista style. Beware from the standard breakfast cappu...watery machinebrewn product...

Plussat: Super friendly stuff..makes you feel veterans welcome..breakfast and dinner were perfect. There were a miss understanding in the reservation that was solved immediately by staff..we appreciate it..and we'll come back for sure for a longer stay :)

Miinukset: Nothing to mention

Plussat: Beautiful hotel right next door to the Hirzer cable car. After dinner the manager offered to show us the beautiful wine cellar. We thought that we would only get a quick walk through. Instead he spent several hours with us and other guests tasting and educating us on over a dozen local wines. Fantastic experience. I would definitely return.

Plussat: Cleanliness and hostess

Miinukset: More light in the room

Plussat: Everything was exactly as I could have wished! The staff, the location, the room, the cleanliness, the breakfast, and the wellness centre.

Plussat: The hosts were very friendly and accommodating.

Miinukset: Although it is in a good location the walk to the center is about 30 minutes. As long as you are aware and okay with this or want to take a bus everything is fine.

Plussat: -extremely friendly couple owners -breakfast -parking outside - big room and bathroom shower -quiet -many tv stations -one of few times where things are nearly perfect

Miinukset: -it’s a 15-20 min walk to downtown which was okey for me -nothing really to complain about, which is important both for hotel and customer.

Plussat: Quiet neighbourhood. Lovely indoor pool. Perfect for a short stay in Merano

Plussat: The swimming pool was a refreshing indulgence after a long day. From the manicured gardens to the fine China at breakfast. The staff were only to pleased to help and were very friendly. Our room was well appointed and comfortable. Breakfast was fantastic. Close to the Trauttmansdorff Garren.

Miinukset: It was all fantastic. It didn't affect us but there was no air con.

Plussat: Very helpful and kind staff at the hotel Excellent breakfast Clean rooms

Miinukset: Nothing

Miinukset: Exercise equipment needs to be replaced.

Plussat: The location was very great! Especially the view from the terrace outside into the mountains. The staff was warm and friendly. There was nothing to complain. We appriciated our stay so much and will be back asap. We recommend to stay in that wonderful hotel to each other who will travel to Meran. Thank you, Hotel Ladurner.

Plussat: Comfortable rooms, friendly staff and great food. On arrival we were issued with Mobil cards allowing free travel on some cable cars, all local buses and local trains. The receptionist went through main sites and recommended various walks etc

Miinukset: No negatives.

Plussat: Breakfast and Dinner were really tasty and lots of variation

Miinukset: sitting on the sunny balcony was sometimes hot and Shining, the balcony is not comfortable to get staff from buffet ….

Plussat: Nice staff, nice room all perfectly OK

Miinukset: bread with dinner

Plussat: Lovely hotel with friendly helpful staff. Good food with plenty of choice. It was very hot when we stayed there and as there was no air con we asked for a fan which was provided instantly. Indoor and outdoor pools were nice and there was never an issue with sun loungers.

Miinukset: Leaving!