Rosas & Xocolate, Mérida, a Member of Design Hotels

Beautiful property and rooms. Extraordinary restaurant

Insufficient lighting in corridors and staircases made walking treacherous after dusk. Room bathroom lighting was also inadequate. They charged 50 pesos for a lost card key. Not a big deal but they should let you at registration.

Everything : amazing breakfast, beautiful well designed hotel, the chocolate bath soap, comfy beds, the bright pink colour throughout the hotel, the staff

Nothing

The hotel is absolutely beautiful and the restaurant was great! The location is perfect as well.

The hotel staff was somewhat attentive, but the restaurant staff was great.

I loved my stay here. The staff was extremely friendly and helpful -- they went above and beyond when I wanted to rent a car, and assisted me with arrangements with such thoughtfulness. Bruno at the front desk was especially wonderful. The location is great as it is very central with lots of fun stuff in the area or within a 5-10 min walk. Plus, the pool is gorgeous. The room itself was large and very comfortable. I had suite 106 which is the closest room to the upstairs bar so it was definitely lively and louder than other rooms. I didn't mind at all because it wasn't outrageously loud and I enjoyed the music, but request another room if you're sensitive to that. The breakfast that is included with the room is also excellent. You can essentially pick anything off the menu with the exception of a few add-ons (fresh juices and a couple of other items cost extra). Food was delicious.

Nothing, I truly enjoyed everything about this hotel.