Mersin (Icel) hotellia

Plussat: I enjoyed staying at Divan Mersin Hotel the receptionist was nice and very helpful and the room is clean and comfortable the view is beautiful and the breakfast is great and varied Everything is excellent

Plussat: Room, breakfast and staff were exceptional.

Miinukset: Location was just ok.

Plussat: everything

Miinukset: nothing

Plussat: everything

Miinukset: nothing

Plussat: beautiful location right beside the beach, stunning views of sunset.

Plussat: Special things for front desk agent ms Aysun . She was very nice and helpful for my needs , I am glad I met her in the front desk for chick in . She is really very professional .

Miinukset: Everything was super breakfast , room very clean stuff very nice .

Miinukset: Air conditioning switched off apparently as was "winter" and the guests wanted heating. All guests I spoke to agreed rooms far too hot and on thermostat was 28 degrees in the room. Had 2 terrible night's sleep and was offered a dusty fan to help

Plussat: The bed very relaxing.

Miinukset: I liked all.

Plussat: Location.

Plussat: keskeinen sijainti ja hyvät näkymät merelle ja kaupunkiin

Plussat: It's a very good hotel, professional, courteous & helpful staff. Hotel is nicely built at a good location. But it's more like corporate hotel of 5 star standards, and not a luxurious retreat hotel. The view from the restaurants is amazing, its lovely to have breakfast there. The breakfast was very nice, with plenty of options and tasteful. We really liked it. We enjoyed our stay in the price was offered.

Miinukset: Nothing

Plussat: The stuff is nice ,they are speaking english ,free parking,not expensive.

Miinukset: The brekfast was not so good ,they have a lot of food but no quality,no coffee ,just nescafe and when i oder coffee i had to pay extra,,wifi isnt work well,all the rooms are smoking rooms even they said that they have nonsmoking rooms.the rooms are clean but not enough,this isnt a 4 star hotel.

Miinukset: The breakfast was just standart, far below the expectations for a serious business hotel. Location is on a busy road, so the rooms are very noisy. Although we booked 3 non-smoking rooms; all 3 rooms were smelling very bad cigarette smoke. Since we arrived at the hotel quite late, we decided to stay and try to sleep windows open. The next day, we left the room with open window to refresh the air in the room in order to decrease the smell of the smoke. Then, enlightened "do not disturb" sign and left the key on the power switch to make the housekeeping aware not to get in and clean the room. When we came back late in the evening, we were shocked that housekeeping got in, closed the window and removed the key from the power switch. This was the first (and hopefully the last) time I faced with such a stupid behaviour (ignoring the "DO NOT DISTURB" sign) at a hotel after several hundreds of stays at different hotels all around the world. I really regret that I booked this hotel just because of the high review score, unfortunately. And of course, we will never be staying here again!

Plussat: Breakfast was amazing, beds were so comfortable

Miinukset: Nothing

Plussat: Comfortable beds, individual air con per room (not shared ventilation) amazing breakfast!

Miinukset: Bathroom was outdated, small shower cubicle and small overall room size.

Miinukset: Very very nice. I advice it to u.

Plussat: ا I loved the location of the hotel because it is close to everything you need, also the reception workers in the morning hours were cooperating and explained to them my problem ,, they told me that they will change the room for me with a bigger one.

Miinukset: I booked a room for two people but I came alone, and the receptionist gave me a room for one person, knowing that the room rate for one person is less than two people, he had to give me a large room for two people because I paid for it, but he gave me small rooms for one person,,,,,Also the lighting in the corridor of the rooms is very dark

Plussat: Location.

Miinukset: Not that much clean as I was expecting. Also smoking smell was coming from the neighbours.

Plussat: Very nice personal with good service. Close to the port area. Joining this hotel whenever I be at Mersin.

Miinukset: nothing

Plussat: The Staff were great the rooms a great and it’s in a good area

Miinukset: Nothing everything was great

Plussat: Room is very specious.

Miinukset: Nobody spoke even the slightest bit of other language except Turkish, not at check-in nor at checkout (we still managed to check-in but it made things harder than they should have been), but at least the guy carrying the luggage was kind. Our room wasn't very clean and the windows couldn't close properly.

Plussat: Location, clean

Miinukset: Nice hotel,good location at the centre of city , nice staff

Plussat: Room were clean and very comfortable. Location is just perfect. Stuff very helpful. I enjoyed my stay very much. Thank you.

Plussat: Nice place for reasonable price

Plussat: Very nice hotel. We park our motocycles in front of the reception.

Miinukset: Poor Wi-Fi signal in room.

Plussat: I didn't like anything

Miinukset: Bed was very bad . Accessories very old . Towels very old . Services very poor . Had problem in room electricity .... etc

Miinukset: Other guests don't care about quietness like room 4110 who didn't let us sleep, and staff could do nothing despite all complaints.

Plussat: I like the room with balcony, and the breakfast was rich

Miinukset: I have liked the color or bed sheets

Plussat: Inside the main city near to main Road

Miinukset: Staff and room facility generaly not good

Plussat: Very cheap and very well suites

Miinukset: Be careful about overcharges and you check the room out first when you arrive because they will give the booking customer a room no body wants it with wall view from building ,on a roof floor and the beds nail will stuck in your body dangerously with not upgraded other furniture Thanks to booking .com refund my money with $4 missing .Heey no complain they made them refund at least.Thanks to booking .com That review not for them for the hotel .Esma was the best from booking.com

Plussat: The breakfast and beach

Miinukset: Needs a facelift

Plussat: Aamiainen oli hyvä. Siivoja 3:nssa kerroksessa oli avulias.

Miinukset: Henkilökunta voisi osata hieman englantia.

Plussat: Breakfast was traditional and fine

Miinukset: Tried to leave after 4 of the 8 days booked and had to pay for entire trip for 2 people, booking.com tried to organise but the hotel duty manager refused.

Miinukset: Just the internet is not good

Plussat: Location, pool, breakfast was great, we enjoyed our stay

Miinukset: It’s very good for family with children.

Plussat: Good breakfast and friendly staff. Clean areas and walking distance from good restaurants.

Miinukset: The bedrooms are in the basement and you have to walk downstairs with your suitcases to get to the room. Wifi is week and doesn't work sometimes.