New Orleans Marriott Metairie at Lakeway

Great Location, poor experience

Hall of entrance and vallet personnel with good service

Rooms not correspond to Marriot standards; they are out of date and without proper mantainance. Small bathroom and doesn't have mini bar. Housekeeping is so poor; they limited to male the beds and change towels; really bad!

The maid came barging into the room at 845am and told me where to leave her tip. I will not ever be back.

The Little Details...

Good price and convenient to Metairie and the North Shore...I'd recommend for a business stay. Cool hotel bar. For leisure there are better places, closer to New Orleans.

It's the small things that make or break this hotel. The room was nice and comfy enough but our room service breakfast menu had clearly been written in by the previous guest. The carpets in the halls are coming up--we tripped a few times. My 'favorite' part of the stay was when I checked in and the Front Desk Agent asked if we were familiar with the area. When I told her that we were from Metairie and were just 'hanging out' for the weekend she made a face and said, "Hm. Well some of us just aren't able." Not my fault she's bitter about working at a front desk.