Ciutadella de Menorca hotellia

Plussat: This was an amazing find, right next to the cathedral in Ciutadella down a beautiful cobbled street. The host was lovely and very helpful. The room was big and was an extra surprise to find a private roof terrace attached to my room! Would definitely recommend and would stay again!

Miinukset: No real faults - only recommendation would be to provide proper cups for the coffee machine rather than single use plastic to be more environmentally friendly!

Plussat: The hotel was a small 7 bedroomed property which was immaculately clean and beautifully decorated and laid out. Our bed was so comfortable and big! We only stayed in Ciutadella for one night but I wished I’d have stayed longer just so I could have stayed at this hotel for a few more nights! The owners were amazing and really accommodated us when we turned up a day early lol. Would definitely recommend and definitely stay there again.

Plussat: Location

Miinukset: Staff not able to cooperate with some booking issue and total rudeness from the receptionist.

Plussat: Cheap & Chic Hotel sijaitsee aivan Ciutadellan keskustasta. Ilmastonti sekä Wi-Fi toimivat. Huone oli siisti ja veikeästi sisustettu.

Miinukset: Tosin ei tämäkään varaus sujunut ilman mutinaa. Rappukäytävässä oli menossa suuri remontti, ja lateksimaalin kitkerä tuoksu täytti huoneen mukavasti. Eikö sitä maalia voisi vetää seiniin aamusta, että iltaan mennessä käryt olisivat kadonneet? – No ei tietenkään, vaan remonttia jatkettiin espanjalaiseen tyyliin äänekkästi pitkälle iltaan. Hiemankin astmaattisempi hotelliasukki olisi todennäköisesti vedellyt Ventolinea tunnin välein keuhkoihinsa. Lisää http://www.tamamatka.fi/menorcan-hotellit-koetuista- paras/

Plussat: Set in a perfect location, with bars and restaurants all within walking distance, this hotel delivered a comfortable stay. The room was coolly decorated and the rooftop terrace was a beautiful space to unwind in the evening. I would highly recommend this hotel.

Plussat: Hotellista oltiin yhteydessä sisäänkirjautumiseen liittyen,koska hotellissa ei ole vastaanottoa. Sisäänkirjaus oli sujuva, sain ovikoodit ja tapasin henkilökunnan seuraavana aamuna. Hotelli on pieni, sijainti todella hyvä ja huoneet ihania. Henkilökunta on todella mukavaa ja avuliasta. Erittäin suositeltava hotelli omatoimimatkailijoille, jotka eivät halua rantahotellia.

Plussat: Excellent. Very friendly and helpful staff. Excellent situation.

Miinukset: Room was a little on the small side, as was storage.

Plussat: Location, decor

Miinukset: It was not a hotel as listed, no reception open during check in hours. Back and forth messaging to arrange an arrival time to then just be told to let myself in with a code to the front door. The room was tiny and you have to leave your luggage in the bathroom. Some furniture was not good shape either (e.g. rusty)

Plussat: The location, the decor and the staff were excellent. Fantastic value for money.

Plussat: Everything was great! Pierangela is very helpful and nicest host!

Miinukset: Unfortunately there is no breakfast at hotel!

Plussat: Loved this hotel! Perfect location in the old town and right around the corner from the square where you can get the bus to the beaches. There was also a market on Saturday morning in the square around the corner. I arrived later in the evening and was given very easy instructions on how to get into the hotel as I arrived after the staff hours. Everything was easy and simple. Loved the afternoon cake that was on offer in the entrance foyer, nice touch.

Miinukset: It was a bit noisy, had to keep the window closed at night (but there was air conditioning, so not a problem).

Plussat: No breakfast, although they had cup cakes and sweets in tne foyer.

Miinukset: .

Plussat: Amazing property

Miinukset: I liked all

Plussat: Excellent location and great staff.

Miinukset: I had to leave.

Plussat: - Perfect location - Clean room with great facilities (air conditioning, toiletries, clean towels, etc.) - Relatively well priced drinks at pool - Nice breakfast - Chauffeur service worked very well

Miinukset: - Disappointing that the hotel doesn't really offer special treatment for birthdays. They offer a small dessert (which unfortunately was delivered to the wrong person accidentally), but I think for the price you pay they could at least offer flowers or something in the room on arrival.

Plussat: Staff tried their best to change room as we were not satisfied with the facilities/size of the rooms

Miinukset: Initial reception poor, we had to ask for somone to help with the bags. Rooms were small and didn't have any side windows

Plussat: Beautiful grounds and perfectly looked after. Excellent location and very friendly staff

Miinukset: N/A

Plussat: Loved the waiters for the restaurant and the hotel is absolutely beautiful!

Miinukset: The staff at the front desk are not very good at explaining the need to arrive at the beaches at 7am on the island. We were rejected from entering 8 different beaches due to arriving at 9am as they had already filled up. Also whenever we asked for a restaurant suggestion, dinner booking etc the booking wouldn’t be made or the suggested venue would be closed. The staff are friendly but seemed to struggle to communicate important information about the island.

Plussat: The Hotel staff were all very friendly and attentive. We had lost our luggage and they helped to have it brought back to the hotel. The Hotel is very beautiful and we were very pleased with our stay.

Plussat: Location of hotel was excellent....short walking distance to many great restaurants. Room was extremely spacious, quiet, and clean. Breakfast was very good. Service of the hotel staff was excellent - friendly and welcoming.

Miinukset: The only minor downside of the hotel is they have no onsite parking, and you have to park in a public lot ~10 minute walk away. They made it sound like we could just call the front desk anytime during our stay and they would bring the car up for us, but the first time I called for that they said the bell boy wasn't available. After that we just walked back and forth from the public parking lot, and it wasn't too big a deal.

Plussat: Nice located Hotel, with great staff

Miinukset: The wardrobe hang space was insufficient for 2 people to hang cloths

Plussat: Everything

Miinukset: Nothing

Plussat: Breakfast buffet is excellent and also the details like bringing a complementary proseco bottle and local cookies.

Miinukset: Minor detail: requested 1 full bed but got 2 twin beds.

Plussat: The attention to detail and the personalisation of service was exceptional! Every member of staff we met went above and beyond to make our stay truly memorable. Special mention to Felix in the restaurant, made every breakfast and dinner special.

Miinukset: The only niggle we had was that men are expected to wear long trousers for dinner. Smart chino style shorts are just as smart and would mean the gents could dine much more comfortably in the hot evenings!

Plussat: We stopped for 4 nights and it was well worth the money ,excellent hotel cant fault

Miinukset: nothing

Plussat: All staff were fantastic, great facilities, location could not have been better as it was directly on the harbour and a great breakfast.

Miinukset: N/A

Plussat: Super clean very friendly staff except the hotel manager

Miinukset: In 10 days stay they change the bedsheets three time only Housekeeping was not leaving shower gels and shampoo everyday the same did to my friends that they had a separate room Also another friend who had booked and prepaid and his flight got cancelled and did not manage to come they charge the whole stay!!! Forgetting to leave towels too The manager has an attitude And when I told her what was wrong she said that I was the one who wanted a double bed like she is making a favor staying in a hotel..... for ten days holiday And also I arrived before check in time at 1030 and wanted to get to the room earlier they a ccimodated me at 1230 which was nice of them The charge for the safe 3€ per day to rent the key

Plussat: The bed was very comfortable. The evening entertainment was very good , tribute bands and acts . Lost my suitcase keys on flight over and within 10 mins of me letting reception know a handyman came and got my case open

Plussat: Very pleasant experience

Miinukset: N/A

Plussat: Bed really comfy. Good location. Good food mainly fish.

Miinukset: Bacon was hard and leathery. Not keen on the coffee served in jugs at breakfast . The tea bags too weak.

Plussat: Besides the beautiful hotel premises and pool, we were most impressed by the friendliness of staff members, be it at the reception, the service staff and the housekeepers. They always carried out all requests with a smile and efficiency. It helped of course that we speak Spanish but we observed their caring attitude in all languages. The dinner buffet varied for the main dishes and starters every day and the food was freshly prepared. To mention also the big pool, which was not too cold and very clean. In fact a whole cleaning troup looked after it in the evenings to make sure it was impeccable. Our special thanks go to all service staff from Jaen, Granada and Malaga - muchas gracias para su amabilidad.

Miinukset: Only one little remark - the opening coordination between the two bars were not always clear and often the bar was not open before dinner times, which was a bit of a disappointment if one wanted to have an aperitif before the evening meal. We very much enjoyed the Spanish Flamenco evening and recommend to offer more traditional events in preference to ordinary pop music singers.

Plussat: I don't normally leave reviews but on this occasion I felt as though the hotel truly deserves it. Everything was fabulous. The staff were really polite and always professional and willing to help. The spa and fitness centre (which includes a lovely little gym) was fantastic and really clean. I loved the indoor pool and the 3 little saunas. The grounds were nice and big and not at all overcrowded like in other hotels I have been to. The food was excellent (especially the big waffles with fresh cream and berries in the mornings!) My partner and I felt as though we were able to truly relax during our stay. The location is also very good as there is the Cala 'n Bosch beach and port within 5 minutes walking and you can always catch the bus directly opposite the hotel to Ciutadella. I will definitely be returning!

Plussat: It was the best hotel we had ever stayed in everything was excellent. The staff were very friendly and helpful and the food was excellent and the hotel was spotless.

Miinukset: Nothing

Plussat: Nothing

Miinukset: Manager was extremely rude and our room view overlooked a supermarket. They refused to give us a better room, I would never book there as an independent traveller as they keep the best room for gusts on tour operator package deals.

Plussat: Rooms very good Food very good Pool great

Miinukset: Maybe a few more facilities and games for children. Little bigger gym

Plussat: The staff were very helpful and friendly when we arrived, the staff at reception were also helpful when we wanted to hire bikes. The staff at breakfast were also really nice.

Miinukset: It was very expensive, although given it was the school holidays, I think all hotels in Menorca are the same. The breakfast was not amazing, it was nice, but could be improved. The food in the outside bar was fast food, which maybe popular with other people, but not me.

Plussat: bread, fruit, juices,

Miinukset: breakfast till 10:30 (too early for my desire)

Plussat: Very tranquil Really comfortable bed and exceptionally clean everywhere. Nice pool with comfortable loungers Friendly reception and restaurant staff Excellent breakfast buffet

Miinukset: Dinner was tasty, but overpriced - the starters were particularly disappointing.

Plussat: Lovely pool and grounds. Large comfortable rooms and friendly staff.

Plussat: It’s rural settings : Green and so quiet ... Birds singing and some rabbits running around. Our room was huge with super comfy bed and a great terrace. Can’t wait to come back !

Plussat: The staff were very cheerful and very hard working.

Miinukset: The breakfast was rather disappointing. it's self serve within a small area, pastries, meats, fruit etc. Nothing exceptional except the flies. We stayed to dine several evenings. The food was lovely though the menu remained the same.

Plussat: Peaceful peacocks Lovely staff Great breakfast including Prosecco !!

Miinukset: Inconvenient rock in car shelter!!!

Plussat: Nice hotel with a good restaurant

Miinukset: Breakfast was good, but guests have to lay out their own table with cutlery, crockery, napkins etc. as well as self-service for the food.

Plussat: The location and the facilities. Helpful and pleasant staff.

Miinukset: Large terrace outside room but no sun loungers there.

Plussat: The breakfast was excellent Great swimming pool Knowledgeable and helpful staff Good food

Miinukset: We thought the restaurant prices were slightly higher than other places we have stayed

Plussat: Amazing breakfast, comfortable room, super clean and modern bathroom. Airconditioning in all rooms. Lovely small pool and magnificent grounds. Ciutadella is a short taxi ride away.

Miinukset: A double bed would have been great, but as we booked with very short notice, the hotel had no availability left.

Plussat: Beautiful Surroundings totally unspoilt and very quiet being situated down a narrow country road. The staff are fantastic so helpful and kind, nothing was too much trouble. The hotel is immaculate with some lovely period pieces mixed with quality new items. The rooms are lovely we had avery large terrace and fabulous walk in shower. The gardens and pool area are gorgeous so peaceful only birdsong can be heard. A car is essential but a taxi into Ciutadella will only cost about 10 euro each way. The breakfast is buffet style but is very good with lots of choices.

Miinukset: if we had a small moan it would be that the hotel food at lunch and dinner is expensive and on one occasion we sent it back as it was barely warm and the wine was too warm. This was rectified by the staff who were very apologetic.

Plussat: Location is perfect! The view is amazing, and I don't even know where to begin describing the suite! Also very good soundproofing, you can't hear a thing once you close the door! Food was nice at the beach bar and at breakfast. Nice swimming pool, great music, loved every minute spent there! Will definitely be back!

Miinukset: Housekeeping could be better, but maybe maids were in a rush becausecwe woke up late. Staff at the beach bar a bit slow on clearing glasses, took the empty ones myself to the bar

Plussat: The view is very nice, our room was huge and clean. We loved the pool area

Miinukset: The buffet was good but a bit lower standard compared to the location

Plussat: Location was stunning. Warm swimming pool. Very clean Great food.

Miinukset: Very limited menu when you choose to eat at one of the other hotel owners Restraunt

Plussat: The hotel was very modern and beautifully kept. The staff were amazing and the breakfast was absolutely delicious. The food was fresh and there was a lot to choose from. The pool area is one of the best I’ve been to and so comfortable.

Plussat: Great place harbour and sea

Miinukset: The reception was helpful but they had attitude but only one lady staff

Plussat: A fabulous resort in a great location, overlooking the marina, but also only a 3 minute walk to the beach. Guests on half-board can also dine at four of the restaurants which surround the marina. The suites are spotless and cool even during the height of summer.

Miinukset: The 'beach' area near the pool suffers from a lack of shade, with half of the loungers not having parasols, turning half of the beach from what should be an oasis into a desert.

Plussat: Clean child free not over crowded good breakfast

Miinukset: Bit expensive compared to other areas in Spain

Plussat: Everything was perfect even had uk bacon and sausages

Miinukset: Nothing

Plussat: The pool area and the location overlooking the marina are perfect.

Miinukset: Pretty much perfect all round.

Plussat: The room size, bed was comfy, the facilities. Breakfast was good. It's in a nice quiet area.

Miinukset: I wish the hotel did airport transfers.

Plussat: Clean comfy room, close to the center

Miinukset: Noisy room on the 1st floor. Someone was smoking in the next room and smell came to my room.

Plussat: Central location, clean, nice staff

Miinukset: The room is a bit small

Plussat: Sijainti keskeinen. Huone siisti, tilava kph, avulias henkilökunta ja omassa ravintolassa hyvä ruoka. Rauhallinen asukkaiden puolesta. Perhehotelli tunnelma.

Miinukset: Viikonloppu öinä kadun äänet tulevat suoraan sisään. Henkilökunta ei puhu kovin hyvin englantia, mutta pyrkii kyllä auttamaan.

Plussat: It was quaint and very well run. The staff were soooo helpful.. it felt like it was family run and had an intimate feel. Location was fantastic as it was right amongst the centre of town. Walking distance.

Plussat: The location is perfect! The room is big, the staffs very friendly!

Plussat: The stafts

Miinukset: At list other hotels allow their clients invited guest to pass night with then!

Plussat: Very nice hotel in the old town of Ciutadella. Perfect for a short stay to explore the town. Very nice facilities, looks like a nice 3 stars hotel not an hostel. The stuff couldn’t be more friendly and helpful! Highly recommended

Miinukset: Nothing, all perfect

Plussat: Very friendly staff, great location. Quiet room to side street. Great stay.

Plussat: Location is excellent, the rate very reasonable given how close you are to everything, the staff were very friendly and helpful. The rooms were very clean and cleaned daily.

Miinukset: We had four beds in our room which meant we had very little space- we were only two people so had they removed one or two we would have been a little more comfortable.

Miinukset: The pictures were misleading. The hotel was fine, but I was expecting more based on the photos posted. You would be better to have worse pictures, and so lower expectations, I would have been very happy overall if it were not for the initial disappointment.

Plussat: Very nice, cosy and clean room. The staff was lovely and very helpful.

Plussat: Private access to the sea, invaluable! Excellent staff with recommendations and suggestions. Strategic location to visit some of the best beaches.

Plussat: Locaation superb, on the sea.Staff extremely helpful.Breakfast plentyful andwide variety. Abundante and insyant hoy water.

Miinukset: Aire conditioning. There were two good fans which wasnoted in the advance informatio n , however with the unusually extre me heat a/c would be better.

Miinukset: Taxi pick ups with better deals should be arranged for convenience of customers

Plussat: Hotellin sijainti hyvän ja suojaisen uimaveden vieressä on erinomainen. Rannassa on tasaisia kallioita ja raput veteen. Ranta on julkinen, mutta tilaa riitti. Lisäksi hotellilla on oma uima-allas. Baaritarjoilu löytyy puoleen yöhön. Aamiainen on varsin kohtuulinen ja sen saa syödä terassilla aivan rannassa. Henkilökunta on todella ystävällistä. Kaupungille on kohtuullinen kävelymatka ja bussikin kulkee. Iso kauppa on parin korttelin päässä.

Miinukset: Kuumalla kaipasi huoneeseen ilmastointia.

Plussat: Location.

Miinukset: The breakfast option wasn’t the most interesting I must say, wouldn’t hurt to put some more variety of fruits and garnish. But all in all ok.

Miinukset: Could have an A/C

Miinukset: It was a bit warm and noisy in the bedroom

Plussat: EVERYTHING ELSE! What a fantastic location! To have the inlet right at the door was magical - the best place to swim ever! Very close to the centre of Ciutadella and the staff were outstanding.

Miinukset: The bathroom is a little small.

Plussat: The staff of the hotel were very helpful and friendly. In fact they really made the trip for me, their recommendations about where to eat were spot on. There are stunning views of the sea and unlike so many hotels these days there is no constant background "muzak". Breakfasts taken on the balcony were a luxury. I have no hesitation in recommending the hotel. I needed more days there!

Miinukset: Although it did not affect me the hotel could be difficult for people with reduced mobility.

Plussat: Fabulous views from the terrace. Especially enjoyed swimming from the rocks below the hotel. Lovely pool area if you didn't fancy the sea.

Plussat: Breakfast was very good.

Miinukset: I had a room in ground floor ans bathroom was smelling and there was only fan in the room.

Plussat: The place was very clean, cosy and well located. But the best from the best was the staff! Fran and the rest of the family were extremely adorable and attention to detail!

Miinukset: There was no air con in the rooms...

Plussat: Great location, close to bus stop and town. Good value for money. Clean and basic but nice.

Plussat: Great location! Lots of restaurants and cafes with nice outdoor seating in the public squares nearby. Short walk to the port and the waterfront. Clean and comfortable, staff were very friendly and helpful. Very fast wifi!

Plussat: The hotel was clean. My daughter loved the pool. The price was appropriate for this kind of hotel. The location was great, close to the centre and bus stops.

Plussat: No brekfas included.

Plussat: The possIbility to book the hotel so quick

Miinukset: It wasn’t possible to stay a bit longer

Plussat: Sijainti ja henkiläkunnan ystävällisyys teki vaikutuksen. Hotellin huoneet olivat pelkistetyt, mutta siistit ja asialliset. Yhteist tilat mukavat.

Plussat: Excellent location, nice clean and welcoming hotel.

Miinukset: Nothing

Miinukset: The problem was hot water...no hot water available for taking bath...wofi very weak and breakfast not good

Plussat: Really pleasantly surprised for a 2 star hotel - comfortable, clean and had everything we needed for our stay in Menorca. Really wonderful, welcoming and helpful staff. Great cheap breakfast too!

Plussat: Staff was excellent and very nice and helpful. We will come back for sure

Plussat: Really nice breakfast, amazing location and very friendly staff!

Miinukset: Parking was difficult...

Plussat: The hotel was recently renovated : the settings, the decoration and the garden are impeccable The views onto the beach are exquisite, all day long. Excellent breakfast and dinner, every day ; food is fresh, delicious, well prepared and neatly presented. The staff (reception, restaurant, cleaning) is very professional and could not do more to be helpful to the guests. Helpful but not familiar, important nuance.

Miinukset: Having to cope with some Dutch families' (lack of) manners : talking = shouting, being by the poolside = owning the pool, having dinner at the Hotel's restaurant = eating at Grandma's, etc.

Plussat: The breakfast was excellent, with freshly squeezed orange juice, a huge range of cooked foods, cereals, freshly baked breads and pastries, cold meats, salads and fruits. We enjoyed drinks at the hotel bar, watching the sunset. We also appreciate there being a supermarket nearby. The nearby marina has various restaurants for dinner as well. Reception staff was always friendly and helpful. It is right by a beach and really lovely. It's a family-friendly resort so when the sun is out, we would see and hear children playing in the pool.

Miinukset: It would have been great if there was room service available, even if it's just sandwiches, especially towards the later part of the evening. Or maybe a vending machine with snacks for late-night hunger pangs.

Plussat: Great place to stay, very clean, very nice staff, rooms are excellent, service level is on a high standard, great breakfast buffet

Plussat: Spotless accommodation, friendly staff, superb location.

Miinukset: No lift- we were on the 3rd floor with a toddler and some heavy cases. Bit of a struggle, but not too much bother. No sun on balcony in evening- but the other side of the property had that, just luck of the drawer!

Plussat: Hotel is in a superb location, just few meters away from the beach. The room was spacious and comfortable, and had everything you need (including kitchen equipped with pots and pans, kettle, toaster, microwave etc.). In addition to it, it offers a great service and staff always goes an extra mile.

Miinukset: Hotel's restaurant offered a very standard food choices. Breakfast too "continental", either heavy or very sweet. Too few healthy choices were offered.

Plussat: Lovely place to stay. View is amazing. Breakfasts are great. Amazing service from all staff. So friendly. Supermarket 100m away!

Plussat: Sea side

Miinukset: No free water at dinner

Plussat: Friendly staff, clean well kept hotel, great location perfect for families.

Miinukset: Nothing

Plussat: Perfect location and beautiful hotel. Excellent for families.

Miinukset: Nothing. The property was excellent.

Plussat: The location is perfect, direct access to the beach. Also very nice pool. Very good with small children. Also the hotel is directly on the Cami de Cavalls, the trekking tour around the whole island. So we made few walking tours starting directly at the hotel. Also very good for jogging in the morning.

Plussat: The hotel is super beautiful, clean, very nice staff... we absolutely loved the 2-floor apartment with terrace that we got! The breakfast was really delicious - we stayed in quite a few hotels in Menorca and this was by far the best! Bed was big and very comfortable, good shower and bathtub.. I can only reccommend the hotel :)

Plussat: Close to the beach. Great staff, nice pools. Well behaved people and children. Good breakfast. 12oclock check out time.

Miinukset: Nothing

Plussat: Good location with easy access to nearby beach. Only short walk to harbour eateries. Was quite quiet and peacefully calm.

Miinukset: Nothing in particular.

Plussat: Hotel is in a perfect location just a short stroll from a lovely sandy beach. Amazing pool of varying depths to cater for the very young to more confident swimmers. Lovely decor; beautifully appointed rooms which were clean and had everything you would need. Grounds of the hotel were well kept and there is a lovely water feature leading down to the outdoor dining space. Buffet breakfast had a huge selection for even the fussiest of eaters, dinner was also good with a selection of meat and fish which would be cooked for you while you waited. Staff very friendly and always helpful. Would definitely recommend and return.

Miinukset: The only thing that could be improved was that the bathrooms in the apartments and toilets in the public areas could do with a bit of an update, although they were always kept very clean. No smoking around the pool area would be good although we only saw the odd person doing this. A welcome drink on arrival would also be 'welcoming' - especially after a long journey.

Plussat: Everything

Plussat: Staff in the restaurant, pool, garden

Miinukset: Gym is not like the image in the hotel presentation. The food it was not the best breakfast and dinner that we can have in an vacations hotel

Plussat: lovely apartment at the rear of hotel away from the noise of the pool area.

Miinukset: I wasn't expecting to pay €17 per week for the safety box which also had a €5 deposit.

Plussat: We've had a great stay at this hotel. The location was amazing on only 5 min walking from the beach. The property was super child proof with a lot of facilities, such as plastic cutlery at breakfast, an animation team, toys at the pool, hosted evenings and more. The room was comfortable with a separate bedroom for our kid to sleep in during the day. Which is great because we could still use the living room and other facilities. The apartment was cleaned on a daily base and cleaning ladies were super friendly. Breakfast was really good with a lot of variety and fresh cooking like omelettes & pancakes. The hotel also offered spa treatments such as a nice massage!

Miinukset: The only thing I could think off is the not so comfy beds in the bedroom. Sleeping sofa in living room was great though.

Plussat: Hyvä aamiainen mutta alue on aika tylsä, onneksi vuokrasimme auton

Plussat: The rooms were excellent. The hosts where good the daytime activities were good.

Miinukset: No atmosphere in the evenings There was not many staff around the staff that were there were very polite but it could do with some attention.

Plussat: Very relaxing environment, super friendly and helpful staff without exception. Room was very modern and quiet. The whole hotel and communal areas were spotlessly clean. Food was very tasty and service was excellent.

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: The hotel was very quiet and surroundings were definitely rural, making a hire car essential. Evening waiting staff in restaurant (Pepe and Eva) were very efficient and David on Reception was helpful with outings.

Miinukset: The breakfast was average (self-service with a coffee vending machine rather than 'proper' coffee). The evening meals were very poor indeed. We made the mistake of booking half board in advance on this site. Food was overcooked and pretty tasteless. Choice was limited (especially if you can't eat gluten). We understood from the owner that if you omitted a course, the cost would be refunded but it was not: maybe a misunderstanding. Eating out was not an easy option because of the remoteness of the hotel. Our standard room was small and dark with no window, no ventilation in the internal bathroom, a hard bed and little privacy. We changed to a 'suite' (a bigger room with a settee) which was much more comfortable and light but very expensive: 45E per night extra.

Plussat: Breakfast was very good

Miinukset: Evening dinner was disappointing, staff were not very friendly, place seemed clinical.

Plussat: The place is lovely, highly recommend it! Every detail, great service, beautiful garden, nice pool, extremely clean and comfortable room! I would definitely come back!

Plussat: Everything

Plussat: Everything

Miinukset: Nothing

Plussat: Breakfast is delicious with so many tasty pastries to sample. The hotel is peaceful and has a beautiful lush garden and a lovely terrace next to the pool. We stayed four nights and ate some meals at the hotel’s restaurant and others in citadella- a 15 minute drive or EU15 taxi. We borrowed an umbrella from the hotel and caught the local bus to the beach nearby as well as driving to other beaches. Tickets for the buses are bought online arranged by the hotel. All in all a great stay and I hope to be back next time we visit Menorca.

Plussat: Very nice accomodation. The staff is welcoming ang very helpful. Good choice of food for breakfast. Nice swiming pool.

Miinukset: The hotel is situated quite far from Ciutadella and the road is very narrow / difficult. Coffee at breakfast is from a standard machine and not good at all.

Plussat: The room was quiet, cool and comfortable

Miinukset: A nozzle on the hairdryer. Iron in the room.

Plussat: Very spacious resort. Lovely big swimming pool. Great poolside restaurant and nice to have separate lounge area for coffees away from main area. Rooms basic but very clean and spacious. Great shower! Healthy food cafe in reception - great coffee and juices.

Plussat: Staff, location,

Miinukset: room size

Plussat: Facilities , clean , breakfast

Plussat: Great location near the beach Clean room, reception staff are very helpful Child specialist is very supportive and made our daughter feel very special and welcome

Miinukset: Food wasn’t as good as last year when we visited 2017. Menu was the same every single night and was reduced day by day as they prepared for end of season. There was no show like in 2017, when we saw magic show & African dancers

Plussat: A wonderful welcome from the reception staff who were so friendly. Our room was clean and although not overly spacious was more than adequate. Fridge is always a bonus and we were lucky to have a room overlooking the pool. Maid service really good and always prompt. The snack bar around the pool was excellent - staff wonderful and food tasty and great value and a really big, big thank you to Alberto, Ana and Mohammed

Miinukset: The only downside, we felt was the food hall. Tables not available for meals and staff took ages to clear and prepare vacated tables. Also drink ordering - only one member of staff per section and tbh ours was less than friendly, which was a shame as staff elsewhere were fantastic but staff in dining area left a lot to be desired - with the exception of the lovely Emma who managed the coffee bar with a wonderful smile! Food not overly wonderful and sadly, we felt, it was an average buffet style service

Plussat: Travelling alone I was a little apprehensive though the staff were extremely friendly and welcoming. The rooms were clean and modern and the buffet food in the hotel restaurant delicious! The shop directly across the road also stocked gluten free snacks (little win for a coeliac in a foreign country)

Miinukset: On arrival the adult pool was out of action though thought perhaps it was just being cleaned due to the time of day. It was only when I enquired the next day that I was told that the pool still wouldn't be up and running until that evening (which was unfortunate considering I was staying for 3 nights). The pool happened to be the deciding factor when selecting this hotel as I am not a beach lover and travelling alone, wanted a nice safe area to spend the majority of my time. A little compensation such as a room upgrade or vouchers might have been nice gesture to apologise for the inconvenience, though this wasn't offered. I know that these things happen, though given the length of my stay, 2 days without the use of the pool really impacted my experience.

Plussat: LOCATION & TRAVEL LINKS WERE EXCELLENT, STAFF WERE VERY HELPFUL & KNOWLEDGEABLE, CLEANERS VERY POLITE EVERYDAY & HELPFUL IN ANY TOILETRY REQUESTS WE NEEDED. BREAKFAST OPTIONS WERE UNBELIEVABLE & STAFF ATTENDING TO TABLES, WELL THEY COULD NOT BE PRAISED ENOUGH!!

Miinukset: NOTHING WHATSOEVER TO DO WITH THE HOTEL! ITS JUST ME PERSONALLY IM NOT A PERSON WHO LIKES TO LOUNGE ABOUT IN THE SUN ALL DAY, NOT LIKE MY WIFE! SO FUNNILY ENOUGH IT WAS A LITTLE TOO HOT FOR ME, BUT MY WIFE LOVED LAZING AROUND THE POOLSIDE. THATS THE ONLY NEGATIVE THING I CAN SAY ON MY BEHALF.

Plussat: I liked the friendly approach of the manager, Marta. Mahmoud, Vladimir in the bar/snack area. Gloria in the kids' club was a gem. Javier and Marc in reception were always helpful and professional. The cleaning of the room was always on time and spot on.

Miinukset: I did not like the way my family and I were treated by Alfredo (older gentleman) in the food area on our first night there. Marta, the manager was helpful in dealing with us and showed professionalism throughout our stay. Also did not enjoy having to wait in line to get coffee in the half board deal we had. One or two coffee machines could be added.

Plussat: Nice clean hotel lovely staff and great setting.

Miinukset: More English channels.

Plussat: Hotelli sopivan pieni ja oikein viihtyisä.Huoneissa erittäin tehokas ilmastointi, joka ihan ehdoton helteellä. Hotellin sijainti loistava.Pieni kävelymatka satamaan ja keskustaan.

Miinukset: Emme löytäneet moitittavaa.

Plussat: great location for a city break, highly recommending to friends and family.

Miinukset: A kettle in the room would be nice

Plussat: Friendly and helpful staff. Quality and timing of breakfast. Our requests for an early check-in and a quiet room were met.

Miinukset: Although changed daily, the towels were tired and in need of renewal. Could do with a few more sun loungers. We

Plussat: All aspects of the hotel were good. There was only one member of staff who I felt wasn't friendly and unfortunately she worked on reception.

Miinukset: One of the lady receptionist with dark hair....not at all friendly. In my opinion she is in the wrong job

Plussat: Very good location and very friendly staff. Breakfast also really good. In overall I feel it is on the high end of the 3- star hotels..

Miinukset: Nothing in particular.

Plussat: This is better than 3 stars excellent location and facilities could not fault anything

Miinukset: Nothing

Plussat: Ideally placed for visiting the wonderful city of Ciutadella, just a few hundred yards from the main square/old town and even less from the harbourside restaurants, Our room (303) was on a high floor overlooking the road but effective glazing of the bay window/hum of the aircon we were not disturbed by any passing traffic/people. Large comfortable bed, firm mattress, there was sufficient storage space for your belongings (maybe take extra hangers) Small minibar (charge for any items used) allowed storage of milk &water. Variety of TV channels including English. The bathroom excellent- shower area with both hand held or overhead rainfall shower options, a wall dispenser of pleasant foamy shower gel/shampoo. Dispenser for hand soap at washbasin, ample space for own toiletries. Towels changed daily as required, room cleaned to a good standard each day. Breakfast excellent-available 07.30 to 11.00! Lots of fresh fruit, lovely thick plain yoghurt (plus a fridge full of potted fruit yogurts), cereals, nuts etc., wide selection of cold meats, sausages, cheeses, bread rolls,sliced bread. Hot selection limited to scrambled egg, Spanish bacon, rosti potato but topped up regularly. Toasting machine typically slow but did the job. Preserves /honey /a good array of pastries and cookies. Coffee machine and selection of teas to accompany all this. Dining room big enough for the number of guests, tables tidied readily -we never encountered any queuing. Dining room, pool area and seating areas situated in the basement area (one below reception) free computer available to guests. Everywhere clean. The pool is not large but as most guests are out exploring the area it is very pleasant &peaceful. Pool is deep at the main end with smaller shallower area for children. We thought that the owners had made the best use of space available to create a peaceful ambience with quality facilities in a city setting definitely 3 star+ - would recommend.

Miinukset: No tea/coffee making facilities in the bedroom (we took a travel kettle and mugs as I had read this from other reviewers) but in the reception area there is a water dispenser for chilled and hot water plus free tea - coffee is charged for.

Plussat: Simple no frills

Miinukset: Bed a bit hard for me

Plussat: Excellent breakfast, nice pool, very comfortable room and all within easy walking access of the port and old town. Lots of safe on street parking as well.

Miinukset: Nothing really

Plussat: very nice staff (nice and polite) and very good breakfast. Rooms are comfortable and clean. The swimming pool nice and clean too.

Miinukset: Our room was not really "sound-proof" - maybe we have been unlucky but our neighbors were pretty noisy.

Plussat: Breakfasts were lovely. I requested 2 mattresses as I have a form of arthritis and the hotel did exactly as I requested. Lovely ground floor room with pool view. Maid service good everyone friendly and helpful. We will be back.

Miinukset: I can't think of any improvements. My only comment which for some would not be a criticism is there was no music round the pool apart from when aqua aerobics done. I appreciate pumping out music would not be everyone's taste but maybe an hour on and an hour off alternating would suit everyone. Maybe ask guests see what they think.

Plussat: the breakfast was good.. still there could be more choice of bread , more fruit and drinks

Miinukset: after some time the restaurant ran out of bread and plates

Plussat: It was really clean, comfortable and big bedroom. The hotel overall is really good and has great breakfast. People are really kind. You can leave your luggage after check out at the hotel if you need.

Miinukset: We travel as a couple and being a 4 star hotel we would have expected a double bed. Instead we received to twin swize beds which they put them together. Even though everything at Menorca is really close, location if your not with a car is not the best.

Miinukset: Lack of various seafood on breakfast buffet, at minimum a salted fish need to be available

Plussat: Erittäin ystävällinen henkilökunta, huoneet siivottiin päivittäin, hyvä uima-allas, hyvällä paikalla ja hyvät näkymät, hyvät kulkuyhteydet ja ystävälliset bussikuskit

Miinukset: Hiukan epämukava sänky, emme saaneet wifiä toimimaan

Plussat: The room was nice with amazing balcony. Great breakfast! Very very friendly employees.

Miinukset: The location is not the best for someone who wants to explore the beaches.

Plussat: Great hotel made extra special by the fantastic staff who were all attentive throughout our stay. The pool is a good size with plenty of sunbeds available throughout the day.

Plussat: The pool and its surroundings were very nice, good location, close to the sea and shop

Miinukset: Breakfast was uniform, there could be a greater choice of salads and vegetables, lack of porridge. The room was sensitive to moisture and odor, because the sun doesn't turn into the room.

Plussat: The hotel was located in a lovely quiet part of town and only a small walk from the restaurants. The hotel was very clean and tidy, and the staff were friendly and polite at all times.

Miinukset: The only downside was the entertainment. Me and my partner did not use any of the entertainment but looking at it, it seemed to be out together poorly and I couldn’t imagine having children they would have been bored.

Plussat: Very clean, located on convenient location for access to walking, beach and Marina. All staff were very friendly. Activities including yoga available.

Miinukset: Buffet a little repetitive but overall reasonable quality compared to other hotels we have stayed at. Pool is not heated so a little too cold for swimming early in the season.

Plussat: Everything was perfect excepting the weather, we spent 4days there, there was a strong wind lasts almost 4days ,we can not swim but it was really good scenery in the garden. Only the last night was not happy because our bathroom roof was flooded by our neighbor, and all the lights turns off , I knocked their door try to know what happened. Finally the staff came to clean our bathroom. There was a very kind waiter whom is Paco, I felt I was a little sick and didn't have any appetite. He helped me to get some hot tea to relax the body. The second morning he still remember and try to ask my healthy, I was really appreciate his service . Thank you very much, if we want repeat Menorca , I will choose here again!

Miinukset: for this price I think is enough , no more advance

Plussat: From the moment my friend and I walked in, it felt like an amazing place to be. Greeted by the receptionist who sat us down and did the regular checks with passports but then explained about the area, gave us some maps and directions. We were given two beach towels (free of charge!). He then showed us to a choice of two rooms- we chose the room on the first floor because it had 2 bedrooms and its own terrace looking into the beach which was beautiful. Breakfast was great- good selection and great self service coffee machine. Restaurant under the hotel was great- recommend the tapas and good value for money. The managers were lovely and couldn’t do enough for you. The area itself is so peaceful and relaxing, lots of walks can be done, lots of snorkelling to do too! The bus stop is straight forward to Citudella or you can walk in. Overall the island is amazing and it’s very relaxing- I will definitely be returning and staying in the same accommodation

Plussat: Great location / food and incredibly helpful staff.

Plussat: Staff is very friendly. They are always offering you something to make you feel comfortable. Just in front of Cala Santandria which is a great beach to relax.

Plussat: fantastic location and also fantastic breakfast

Miinukset: nothing

Plussat: All good. Very relaxing. Will return

Plussat: the breakfast was excellent with a good variety of cereals ,juices pastries, hot food etc in the breakfast room on the first floor with a superb view. What's not to like?!!

Miinukset: nothing

Plussat: Location and good service

Miinukset: No kettle for coffe and tea in rooms, drudged did not work properly

Plussat: LOOOVE IT! The hotel location is superb right on the water!! How to get there: It’s about 45-50 min from Mahon Airport but it’s really worth it!! Area: The area around Ciudadela is very very cool with unbelievable water, calas, beaches (visit Cala Turqueta!) and places to eat delicious Spanish- menorquín food

Plussat: Kiva pieni hotelli aivan rannalla.

Miinukset: Sänky voisi olla vähän paremoi

Plussat: Aamiainen kokonaisuudessaan oli tosi hyva´, hedelmat tuoreita, kahvi hyvaa...

Miinukset: Veden kanssa oli hieman ongelmia, sita tuli vaihtelevasti. Sangyn patja ei ollut hyva selalla.

Plussat: The staff was extremely nice! The location and view were more than perfect!

Plussat: Staff is extremely friendly and take care very well of the guests! Whenever I come back to Menorca it will be there I will take my accommodation! Sea view is amazing!

Plussat: food was very good, breakfast there was a lot of choice.. the spa was my favourite area everything was clean and up together. the friendly and nothing was too much trouble.

Miinukset: There is nothing not to like about this hotel

Plussat: A beautiful Hotel to stay, wonderful and helpful Staff. Entetainment at night was excellent.

Plussat: excellent breakfast and evening meals

Miinukset: outdoor pool would be better if heated at this time of year

Plussat: Peaceful oasis for adults. So clean and well kept. Love the art work included in exhibition at property. We’ve visited a number of times & we love to see familiar faces i.e. bar managers, housekeeping, restaurant, a very positive reflection on the hotel that personnel have been employed here for many, many years. The Spa is a great asset to the hotel & the Spa Manager is outstanding.

Miinukset: Smoking around pool - more to do with other guests manners though, than the hotel.

Plussat: Friendly staff. Amazing facilities. Comfortable nights sleep. Great entertainment on the evening. Complimentary chocolates in the room and a free glass of cava. The whole experience was wonderful and I highly recommend it.

Plussat: As always excellent service from the staff.

Miinukset: Food has improved vastly since my last visit although sometimes the meat was a bit tougher than expected. Was winding down season so some facilities weren't available, e.g. Pool bar (despite daytime temperatures of 26-27 degrees! There were no regular Pilates or yoga sessions either. I expect there wasn't enough demand

Plussat: We could park the car very next to the hotel entrance. The pool was clean.

Miinukset: Breakfasts were poor. The garden was limited. Common rooms inside were large and poorly decorated. Endless corridors.

Plussat: Superb individually cooked breakfast

Miinukset: Evening entertainment a bit hit & miss

Plussat: Very relaxing Hotel. Nice pool area and fantastic breakfast.

Miinukset: Too many quests ”reserv” sunbeds early in the morning. We had a hard time getting beds. The gym is also very small and not well equipped.

Plussat: Hotel facilities very clean and quite calm, also the swimming pool. Great breakfast buffet and menu selection for warm and smoothies options. Rooms are big and comfortable. Overall sympathy of the staff.

Miinukset: wifi sometimes didn't worked very well. Trainees at the restaurant (breakfast and dinner) which decrease the service quality for a 5 Stars hotel, adults only. At this time of the year (1st week july), there were more elderly people (above 60s) and I felt a bit "out" of the context.

Plussat: Quiet location close to two great beachs & Marina with lots of restaurants & bars. Apartments were fully booked but no problems getting sun beds & had the lovely pool to ourselves nearly all of the time. Very family friendly.

Miinukset: There was no air conditioning in the room.

Plussat: The receptionist/ owner is just amazong!

Plussat: Kind and helpful owner. Nice apartment spacious and with everything you might need. Nice terrace on both morning and evening sun.

Plussat: Proximity to the beach and harbour. Fabulous hotel pool, staff very friendly and helpful.

Miinukset: Nothing

Plussat: Very good location and staffs were very helpful. Pools and Entertainments for kids. We will definitely come back again.

Miinukset: The air conditioning in the apartment could be improved.

Plussat: Everything else, excellent hotel!!!

Miinukset: The scrambled eggs werent real

Plussat: friendly relaxed atmosphere. V family friendly. Good food on HB basis with the exception of deserts which were poor. Great location right by the beach and with a supermarket close by.

Miinukset: The air con in our bungalow was off when we arrived. It took us 24hrs for the accommodation to cool to a comfortable temperature. Poor quality evening entertainment. Good food apart from deserts which were poor.

Plussat: The size of the apartment and it’s location overlooking the sea and pool

Miinukset: Cleaners weren’t friendly. The dining area was in the basement without views out

Plussat: Hotel was very relaxing. 2 great pools. Apartment was very good.

Miinukset: Local beaches weren’t great. Better beaches in Menorca like Cala Galdana

Plussat: The pool is very clean and nice, the apartments are quiet and spacious, confortable bed - we even got a bigger apartment than the one we booked just because it was available. A lot of fruits and diversity for breakfast and excellent location - very close to a beautiful beach and also close to restaurants.

Plussat: The staff are excellent and the level of service faultless. The restaurant provides a good range of foods to satisfy all tastes. Secondly, the location is good within the resort as the harbour and all its amenities and beaches are very close. Finally, the architecture and landscaping of the hotel are beautiful and the level of exterior mantainence perfect.

Miinukset: The restaurant is very bland in decor and over lit making it lack atmosphere which is a shame as the food quality is very good. The shower in the room only had low water pressure and without a thermostatically controlled supply was prone to swing from hot to cold repeatedly.

Plussat: I made this reservation for my parents, that’s why for me it was the case how to made vacation good and comfortable. The main in this Hotel was the Staff. They did all for the bests vacation of my parents. Thanks!!!

Miinukset: N/a

Plussat: Staff were always with a smile and spotlessly clean

Miinukset: Breakfast and dinner could start earlier