Gran Hotel Ciudad de Mexico

I felt like Eva Peron entering her suite as my husband and I gasped in awe of the beauty of our rooms, suite, at The Gran Hotel Ciudad— a sweeping vista from the balcony over the zocalo: Plaza de la Constitución. The breathtaking stained glass Tiffany ceiling in the lobby; the delicate art nouveau iron work; the velvet sofas... We had four nights to enjoy the comfort and luxury of this beautiful hotel. We observed a steady stream of people taking photos of the awe inspiring space. Best of all: the spirit of welcome and hospitality from front desk staff and porters: Jorge (a lovely, welcoming ambassador for the hotel), and two of his peers immediately offered baggage service when we arrived— and champagne to welcome us after a long journey from Puebla. Our every wish was honoured and heard by excellent front desk staff: especially Cynthia, and including Jose Luis, Enrique, Celia, Gabriella, Marianna, Manuel and Ramses. In the breakfast buffet dining room, Daniel our waiter was kind, attentive— and the food an excellent value, and delicious each of four days!! Recommendations: — you may want to ask for an interior room on the inner courtyard if you are sound sensitive; the zocalo can be a bit noisy — treat yourself to a suite to have the full , “grand” experience — book breakfast online— it will be a bit cheaper, even free with some offers; and fill up on the delicious buffet every morning — enjoy the views and food from the Terrazza on the fourth floor; the view! — let the hotel book your secure taxis to get around the city — enjoy every last second in this grand hotel, sparkling beauty!

Excellent location. Magnificent building. Great service.

Problems with - door lock (even after repair), shower head didn’t work, safe.

The location and spectacular lobby!!!

The bathroom, while fine, could use a bit of TLC.

This hotel is the Waldorf Astoria of Mexico at Marriott prices!! The location is right in the center of the historic plaza next to the cathedral.The service was the best I have ever had They provide free champagne all day long in addition to bottled

awesome experience, polite and resourceful staff