Hotel Benidorm Mexico City

Location was good

Bed was like a rock. Heat was not working. We were on a floor with a rowdy baseball team. They were shouting and playing music really loud. We called the front desk but it still continued. The next morning we heard teammates banging on the doors of their friends who stayed up late. The hotel security didn’t stop the nonsense. I won’t be back here. I think the management of the team were on a different floor.

The staf is, as always, very friendly. The location is good and safe. Breakfast is always good here and the whole place is very clean.

I'm used to sleep with small pillow, otherwise mi neck gets sored. When I asked for a change of pillow they just said they didn't have any other options and didn't do anny effort to go to the store and buy one, which I think they could easily do, specially because the night rate was so high! We use to stay at his hotel every time we are in CddMx, but this time the price rate was extremly high, like dobbel price! And the romm we got was way smaller than usual.