Hotel Patria

Nothing

You gave me a price for my room.389 peso 439 pesos.. good thing I leaving tomorrow I will never say here again room is small

The hotel room didnt look anything like the pictures. When I booked the room it said two beds on the picture it looked like 2 beds . There was not. I guess there was a sofa bed but super tiny I've never seen a sofa bed like this in my life. It was uncomfortable. Outside their was so much noise, and in the morning some guy was howling outside.. their was also no screen on the window so mosquitos got inside. No hot water! And the area looked dangerous. I'm never staying again horrible experience!!

The night shift staff was very nice in opening and closing the doors for us whenever we went out. And the cleaning lady always left the room clean.

It says on facilities that the place is Petfriendly, though extra charges may apply. Upon arrival, I advised receptionists that we were travelling with my cat, I was not charged for my pet's stay and was told that it was fine. We arrived on Wednesday night, and our reservation was until Friday. On Thursday, past noon, a lady came to our room knocking very loudly, stating that check-out time had passed already. I was taking a shower, so my boyfriend just said "OK" to this lady and she left. Later on she came back (10 min later tops),and knocked again. Very loud and rude, she told me that check out time had passed. I advised we arrived the night before and the room was payed until Friday. She saw my cat and asked if I had already paid for it's stay. I said that I was not charged anything and she said she would speak with the front desk about it. Later on, another lady came to our room, and told me that it was strictly prohibited for any pet to be in the rooms, that only dogs per request were permited. I let her know that the night before, I was not advised about this nor charged anything. She just told me that the people in the front desk at night were knew and hadn't been there for long. 1) It is not my problem if they are untrained nor how long they've been working there. 2) It is the hotel's responsability to let their employees know the proper procedures and rules. This lady told me she would speak with her boss and let me know what arrangement she could make for me. After this, I was charged 25usd as a deposit in case my cat caused any imperfections to the room or broke anything. After all this, on Friday when we arrived to the hotel in the afternoon, once again, a different lady told me that it was strictly prohibited to have pets in the hotel. I was already pissed, so I just told her ''we have been here 3 days already, and everyone knows about this'', and her response ''oh, everyone knew but me.

The location. Short walk to the zocalo. The staff were good.

There was only one wall plug and I had to unplug the TV to use it. One would think that if there was no heating or a/c,, there would at least be some sort of fan. The carpet was so dirty, your feet would leave dirt in the shower. Our pillows appeared to be stuffed with chunks of foam.