NH Collection Mexico City Reforma

Central location. Polite staff. Great breakfast.

There was a water leak in the ceiling above the shower, with signs of mold starting to show. The hotel’s response was getting us another room. Local bars play music until 4 a.m. and you can hear it perfectly well even from a room on the top floo

Nice comfortable room.

We were moved rooms due to an air conditioning malfunction and I left a jacket in the old room. The next day I asked the front desk for the item but no one seemed to care. Two days after many follow-up calls they informed me that they had found nothing. I was not fond of the dishonesty of the workers or the service from the front desk.

Room was nice killer shower and a high tech tv!!

I didnt like the private cab service out side . He over charged me by more than double . And then to justify the charge he took a longer route . So pretty annoying . On my way home I paid a third of the price and it took a quarter of the time .