Hotel Royal Reforma

We had a booked room for three nights, left the hotel, then returned (in a separate booking) for one more night. Our first three nights were excellent; the room was spacious and had a view to a garden area. The room was also quiet.

When we returned to the hotel (after one night in another city) we were booked into a small windowless room that was priced too high. Unacceptable. We stayed longer in Merida but chose to move to another hotel. Will not stay here again.

The location was awesome

Even on the 14th floor the room where really noisy. Looks like there was a window open but there wasn't. In the morning we heard all the noise from the street (cars and police whistling to the traffic). Also it looked like there was a airco just outside of the building that mades the whole night a noise. Also the 2person beds where really small