4-time customer, always impressed. Great service, great resort.
Service, location, vibe.
No blankets on beds, costs $30 per night to park your car off site. Rooms are very run down. Nothing is maintained like it should be. Don't waste your money here.
How the cleaning staff took my towel.
I liked how close the beach was to the hotel
I didn't like how when I arrived to the hotel, my boyfriend and I checked in and the room that was given to us was a double queen bedroom. On the site I booked the room from, it has the option on a double queen or single king bedroom and we weren't offered a choice. We ended up complaining to the front desk about it and they gave us a single King room.
The staff was awesome.
We wanted a "street view". We got a nice view of the roof. A lot of broken glass & sludge to look at. In order to take a shower we had to lodge 1 of the complimentary shampoo bottles in the drain. We are only 5'5" in height & our feet hung off the bed while laying down. No blankets. Had to ask for them. The towels, bed sheets & the blankets didn't smell clean at all. The restrooms in the lobby smelled like someone cleaned with a dirty rag. Being a historical hotel, one would think it would be well taken care of.
The view from our hotel room was spectacular, right in front of the ocean
Very long wait to check in AND out
Awkward with potential
This place has history and location. They have done some nice updates to furnishings and the rooms and common areas are spacious. Tiki bar was our favorite.
Customer service was polite but seemed to be disorganzied and advantageous. We had issues both with check in and check out. We paid for a deluxe room and was given a less then standard room. The upgrades are minimal to the room and in need of new paint and trim. Room smelled musty. Bathroom counter was stained, the one blanket in the room was old and crusty feeling. Was very disappointed in lack of furnishings in our room, poor use of space. As well as the noise. Tweens and teens were running and laughing up and down the halls at all hours. We called security. Still no change. Had to turn on music as a distraction to sleep. Noise did not stop till almost 3am. Also there was a 3 inch space between our door and threshold and we could hear everything. Worst night sleep ever. I hope they get some money to become what they could be and all I am sure they want to be. Highly suggest they do some two tone painting on the main structure to create some depth to the architectural details around the window, a large mural on the wall to the farthest right of the pool. A concrete stain to the patio area would be a great upgrade as well.
It has old character without any young charm.
It was conveniently close to stores and other bars. I love the music (jazz) station on one of the TV channels.
This hotel has seen better days in its heyday and its living off of the legacy of what it used to be. There weren't any happy hours at the poolside bar. Towel station shuts down at 6 pm. Plus, a none refundable $25.00 resort fee per day. Guess what, I didn't use any of the amenities. This hotel needs a major overhaul and I'm not talking about a fresh coat of paint and a new conforter.
Right on the beach.. Big plus
Misleading...extra charges for everything $19 for breakfast $30 each day for parking $25 a day for resort services.. Rooms very dirty.. Will never go there again and would not recommend it to my worst enemy..!!!
I just like the view but i had to pay extra for it.
Over charges, hotel fee, pool fee, beach fee. For everything they have a fee. One of the worst customer service. The sink was cloak and call for to fix, that happend the very first hour we got to the hotel, by check out the sink was not uncloak yet, and we last 3 days 2 nights.
Kiinteistön sijainti The Deauville Beach Resort, Miami Beach (North Beach) on majoitusliike, jonka läheltä löytyvät muun muassa Normandy Shores Golf Club ja Concord Shopping Plaza. Tämän rannalla sijaitsevan lomakylän lähellä sijaitsee muun muassa Indian Beach Park ja Surfside Beach.Huoneet Tämän majoitusliikkeen 484 huoneessa on ilmastointi ja niiden varusteluun kuuluu jääkaappi. Mukavuuksiin kuuluu kaapelikanavatkanavat. maksuton langaton internet-yhteys pitää sinut yhteydessä verkkoon. Käytössäsi on kylpyhuone, jossa on suihku/amme-yhdistelmähiustenkuivaaja. Varusteluun kuuluu puhelin, tallelokerot ja työpöytä.Virkistys-, kylpylä- ja muut tilat Voit rentoutua kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelu, vartalohoidot ja kasvohoidot. Palveluihin kuuluvat seuraavat harrastukset: ulkouima-allas, kuntosali. Tämä lomakylä on majoitusliike, jossa on myös seuraavat palvelut: ilmainen langaton internet-yhteys, portinvartijapalvelut, kampaamo.Ruokailuvaihtoehdot Tämä lomakylä tarjoaa asiakkailleen ravintolan, kahvilan ja huonepalvelun (rajoitettuina aikoina). Palveluihin kuuluu myös baari/aulabaari ja allasbaari, joissa voit rentoutua raikkaan juoman parissa.Bisnespalvelut, muut palvelut Vierailla on käytössään seuraavat palvelut: business center, limusiinipalvelu, express-uloskirjautuminen. Tämä lomakylä tarjoaa asiakkailleen 6968 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuoneet. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
Perustuu 92 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.