Grand Beach Hotel

The staff is ridiculous no service at all they don't let you have any imme tires was just horrible

wasn't served breakfast. rude waiters

where do we start? 1. Front Office Manager never answers calls - no matter how urgent 2. No one answers the phone when a guest calls - you have to schlepp downstairs to the front deks and wait in line with a load of folks equally upset 3.the worst customer service ever. I forgot something in my room - think anyone cares?

It used to be the best

The rooms are big and comfortable. The hotel overall is very good looking.

They are short on staff and need a better administration of the amenities. The hotel "coffee area" is overpriced. They need to organize their valet and bellmen, i waited more than an hour for them to bring my car to the front, thank God i was early for my flight!

Just okay

Rooms were nice and clean

Poor customer service, staff didn’t seem to care much about requests that were made and executing in a timely fashion. Only limited elevators to cater to all the floors in the hotel which always meant a wait ! Only one restaurant on site so not much options in terms of on site dining ! You are much better off staying at the Fountain Bleu !!