Stiles Hotel By Clevelander

Everything was great here except the shower and bathroom, which I discussed in my negative comments. Otherwise, the decor, staff, location, etc were awesome. We had a great time here.

The shower was dirty. It had mildew or mold growing in the grout. Also, the bathroom smelled like sewage, which is not necessarily the hotel's fault. Sometimes there is nothing that can be done based on the way the plumbing is set up. The only other time I have experienced this though, was at a hostel in Costa Rica. So it was a bit disappointing.

Close to beach and good eating places. Pleasant and welcoming staff. Breakfast included. Good location in South Beach Miami.

For some reason they didn't tell us, they upgraded our regular room to a suite and the only room in the hotel with a balcony. Plenty of room for the 3 people we had and overall a clean place, with some minor work needed in areas.

The balcony had an outside shower that my one friend accidentally broke by just pulling the chain to turn it on, causing it to dump water out nonstop with no easily accessible or noticeable turn off valve. We let the front desk know and it took them a little bit of time to have someone from maintenance take a look at it. Once he was up, even he was unsure of how to turn it off, attempting to turn several different knobs and valves throughout the room. Eventually, he was able to get the large flow of water down to a drizzle, but at the cost of the water to our room. When we needed to use the bathroom for the toilet, sink, or shower, we had to play with the nozzles ourselves to try and figure out how to turn the water back on to our bathroom while also turning up the volume of water outside too. It's a bit concerning as when we told the front desk they said it "happens all the time" so I am hoping that not only will they still return my security deposit on the room, but will also try and find a better resolution to what sounds to be a recurring problem.