Newport Beach Hotel & Suites

The room was spacious

No service at check out - The staff could not show me an overview of my bill. May be because of the hour 0.600. However I made the request also the night before.

The location was nice - close to everything. The bar/restaurant was cozy for couples. The hot tub and firepit on the roof was nice, even though it was filled with young people.

Understaffed! The desk check-in person also did maintenance, complaints, etc. For breakfast, one person was serving and took forever (he may have been in back cooking)! While the place was renovated nice, the floors were unlevel and the bathtub slanted downward. Large humps in the floor (almost fell). Bathroom was no bigger than a travel trailer bathroom. If I was to put that much money into renovating a hotel, I certainly would have leveled the floors.