Middletown hotellia

Plussat: Breakfast was delicious. Entire building was spotlessly cleaned. Friendly staff. Will definitely return

Plussat: Nice place for families visiting St George school. Nice staff and convenient neighborhood.

Plussat: Very clean with a friendly staff. Excellent experience!

Plussat: Very clean new smelling

Miinukset: Nothing could have been better

Plussat: My Room was sun-filled, well decorated and comfortable. Close to the beach and close shopping district.

Plussat: Breakfast was wonderful. The location and the facility was excellent. Friendly staff. We would definitely stay there again, if we are in the area.

Plussat: We love the owners/hosts, the staff and the entire experience. This place is beautiful, in a beautiful and convenient area, and clean, and cozy. This is our place when visiting our daughter up at college!

Miinukset: There is nothing we don't like.

Plussat: Super friendly staff. Beautifully appointed. Very comfy. Wonderful view from the deck of First Beach. And breakfast cafe smelled amazing (will eat there next time!)

Miinukset: Walls are somewhat thin. Could hear conversations from the room next door and from the hall. But not too terrible and the many good things FAR outweighed the thin walls.

Plussat: I stayed at Rhea's with my three year old son and it was a wonderful experience. We had friends in town renting a house, but we were only staying for two days and one night and Rhea's couldn't have been a better choice for us. Not only did Tony help me carry in bags, he was super helpful, kind, and had a great conversation with my chatty son. We had breakfast next door at Rhea's cafe which was so convenient and even saw Tony there and met more of his own family. I would stay there again and again. It was a really great place.

Miinukset: I wish I could have stayed longer!

Plussat: It was great that snacks were available 24 hours. The inn was a very convenient location to the beach, Cliff Walk and several restaurants.

Miinukset: When I booked the room I thought it had a balcony, also a fridge would have been nice.

Plussat: The owner Tony was very nice and the rooms were very clean. Value wise compared to other properties in the area was good.

Miinukset: The property is a little dated

Plussat: Great bed and location! Friendly staff! Can’t wait to come back

Plussat: The room was very nice and had a big bathroom. Continental breakfast had a lot of variety.

Plussat: Clean, large and warm room. Nothing special, just good. They recommended us a very good place for dinner, thanks!

Plussat: Rooms were very clean , furniture could use some updating. Floors in room on 1st floor were crooked. Made me feel like I was sea sick. Front desk personnel very nice and welcoming. Good location

Miinukset: The view from my window was the side of a building

Plussat: Very close to the water. Easy to walk around.

Miinukset: Noisy.

Plussat: I thought the location was great and I liked all the snacks in the lobby! The room was spacious and had plenty of space for our luggage.

Miinukset: The carpet floor felt a little dirty.

Plussat: The location was great. The prices, affordable and the room vey clean!

Plussat: Older motel but very clean with a great view of the pond. Short easy drive to Newport attractions. There are chairs on the lawn so you can kick back and relax outside. Ask for an upstairs room to enjoy the pond from your outside patio.

Miinukset: Small Bath with limited counter space

Plussat: LOVED this motel! The owners are extremely friendly and kind, the room was clean, bed was comfortable, great location close to downtown Newport, he facilities are well-kept with nice flowers and a nice pond across the parking lot (be sure to check out the sunset!) Would stay again in a heartbeat.

Miinukset: n/a

Plussat: Location and value

Miinukset: Nothing

Plussat: Very clean, comfy bed, good breakfast choices, pool and workout options. Early check in granted. Friendly staff!!!!!

Plussat: Bed and pillows comfortable Meals good

Miinukset: Pool water temperature could have been a little warmer Knives not sharp

Plussat: The spacious room. Very comfortable. The bed was great. The staff was very nice.

Plussat: Price and location

Miinukset: No

Plussat: We liked the spacious room and the staff was very friendly. We liked the breakfast and the breakfast area. We liked the shower and the food in the evening during the week.

Miinukset: We did like the beds they were comfortable

Plussat: Managers reception on weeknights has light dinner and alcoholic and non-alcoholic beverages included with cost of room

Miinukset: No

Plussat: The staffs were very nice and helpful. Very good breakfast. Location was great.

Miinukset: Nothing.

Plussat: The friendly, helpful staff really *makes* this place an excellent choice.

Miinukset: The only thing I didn't care for was the bathroom architectural setup. The door of the shower/toilet space interferes with the sink space. Nothing that can be changed, but worth mentioning for future hotel design plans.

Plussat: Our nephew was getting married in Newport, this hotel was within 15 minutes of the wedding and the reception. Aaliayah at the front desk was amazing, she made sure I had a shower chair in our room, helped me find a place to have my daughter's hair done for the wedding, she was very helpful anytime I asked her for something.

Miinukset: NOTHING!

Plussat: Location and breakfast buffet

Miinukset: The pool was too cold

Plussat: The atmosphere, clean environment, the customer service and location

Plussat: Leslie was wonderful, helpful, friendly and efficient. The design and layout were wonderful, and the pool and common room were lovely and clean. However, the front closet would not completely open (cupped flooring, the bedroom closet would not open (doors sticking) and some electrical outlets were not fun unctioning. Despite this we enjoyed our stay and would recommend your property.

Miinukset: However, the front closet would not completely open (cupped flooring, the bedroom closet would not open (doors sticking) and some electrical outlets were not fun unctioning. Despite this we enjoyed our stay and would recommend your property.

Plussat: Convenient and clean

Miinukset: Climate control was difficult to regulate and loud.

Plussat: We have stayed in many hotels and cottages through the years with our state to state family vacation traveling. But this is by far one of the best cottages we have ever stayed at for the price. We decided to travel to Rhode Island for a small vacation last minute and the prices for hotels and cottages varied greatly. East Island Reserve was affordable, listed as exceptionally clean, and near all the attractions we wished to visit. This cottage looked amazing from the internet but I was /still/ surprised by many things when I arrived. I'm going to tell the readers now, leave everything at home because there is nothing you will need. Small appliances, various cutlery, full arrangements of dishes, pots, pans, down to the dishwasher soap pods. That's not all. When I went upstairs, I thought we had 2 clothing closets. I opened up the first closet and was amazed to find a brand new Samsung stacking washer and dryer with detergent. This was the first time we didn't have to lug our dirty clothes home because we were able to wash them effortlessly and quietly on the day of our departure. Another favorite surprise was the bathroom floor was heated. We truly were left with everything we needed and then some. We had plenty of blankets, pillows, and toiletry items. Our bed was comfortable and we slept great. The internet ratings were true to what we had read, as we did receive an exceptionally cottage. We look forward to visiting again in the summer. Thank you for a great, comfortable, and stress free stay!

Plussat: not told about breakfast. Ate out

Miinukset: Pull out not very comfortable

Plussat: Very clean, beautiful property right next to Newport Vineyards.

Miinukset: I got in very late and was a little confused by the parking.

Plussat: A couple of issues n arrival were quickly solved by the amazing manager.

Miinukset: Wood floors are nice, but a bit noisy in my First floor lodge unit due to upstairs neighbors walking etc.

Plussat: New property. Beautifully decorated. Very comfortable bed. Loved the hard wood flooring. Towels were very nice.

Miinukset: Nothing

Plussat: not much---just an "okay" place, a place that you really just sleep at and quickly leave in the morning.

Miinukset: Big bug in our tub--dead--but still there. breakfast was pretty bad---the powdered, scrambled eggs. the greasy meats the hard cantelopes. the hard pineapples. the unappetizing breads

Plussat: We did not have breakfast, but everything looked great.

Miinukset: I would have liked to see ice in the freezer of the unit when we arrived.

Plussat: It was s great experience- perfect location. Would stay again

Plussat: Free breakfast. Location is great.

Miinukset: The front desk manager. He had no personality, came off as rude. Also, charged me 3x since he didn't know what he was doing...and didn't care or apologize.

Plussat: It was in a great location and has a wonderful breakfast and the facilities were very comfortable!

Plussat: Great location- just minutes from the heart of Newport! Spacious suites with cute kitchen area. Comfortable beds, pet friendly for our little pup!! Friendly and helpful staff. Delicious breakfast in the AM- make your own waffles and egg scramble bowl!! Cozy fire in the lobby... We will return again and I def recommend it to you!!

Plussat: Spacious room.

Miinukset: Summertime pricing

Plussat: Hotel lobby is modern and renovated. The outdoor area was nice. Kids enjoyed the indoor swimming pool. Few days in the afternoon they had complimentary drinks and snacks.

Miinukset: Our checking experience was not pleasant. Our room was smelly probably because of the old carpet. We experienced a lot of noise nightly around 3-4am, to the point that it didn’t feel safe.

Plussat: The breakfast buffet and coffee were excellent. Great place to stay with kids. The pool was small, but perfect for our stay. Location is close to restaurants and the waterfront and mansions.

Plussat: It was clean comfortable

Miinukset: I was charged twice left me no money for my trip have to wait a week to get money back when I told the desk clerk I got a “oh well I wasn’t here so I don’t know what happened” I will be calling the corporate office with complaints about staff probably wont return!

Plussat: Very friendly and clean

Plussat: It looked like it was brand new. The place was spotless, and I loved the way the room was decorated very easy on the eye.

Miinukset: The pool was only 4 feet deep.

Plussat: Very clean. Wonderful staff

Plussat: One of the most comfortable beds we’ve ever slept on. Shower/tub surface was virtually “unslippable”. A lot of good materials and ideas went into the design of the room. Although we stayed when the house was pretty full. We enjoyed a very quiet and uninterrupted night sleep. The staff was pleasant professional and attentive.

Miinukset: No complaints

Plussat: the breakfast was amazing, served in a good time which allowed one to eat before heading out. The location was very conducive to my work location, the hotel overall definitely met and exceeded my expectations.

Miinukset: The only thing, i could maybe give a future consideration is billing process. I stayed for twelve nights, so i was issued a bill every time it hit a thousand dollars. I was informed it was hotel policy, but i have travelled in many TDY location and i only receive the bill at the end of the stay. If you could please revisit that policy and see if you could accommodate your guest better in the future.

Plussat: Breakfast was excellent and Victoria was the sweetest lady ever, making sure everything was filled and clean. I believe Amy was her partner and working hard to keep us well fed and happy . They were the best food staff I have met at any location.

Miinukset: The pool needs to be painted was all I can think of

Plussat: Staff was extremely friendly and helpful.

Miinukset: Can't say I didn't like anything. Perfect stay

Plussat: Front desk staff were accommodating and helpful- the Mann who helped us check in gave us a list of recos of restaurants around the area; but if you choose not to drive, there’s a Chilli’s right outside. Breakfast was good, had a “DIY” pancake machine, they had lost of food selections from pastries to cereals to omelettes. Hotel location is not to far from main town. Room was clean- linens and towels smelled good, pillows and bed were comfy, bathroom was clean and had complete toiletries. Room was spacious, had a sofa that could easily fit another grown adult.

Plussat: Checking out...

Miinukset: Haley checked me in. Rude, cold & arrogant. I stayed 2 or 3 days a week for 6 weeks & suddenly was told I’d be charged $50 per day for incidentals when there is no restaurant or anything to buy. Complete incompetence and excuses when reported to ma

Plussat: Location

Plussat: the friendliness and professionalism of the staff

Miinukset: Noise coming from the hall near the elevator.

Plussat: Near Newport with sleek European designed rooms. No free coffee in lobby but good coffee provided in room.

Miinukset: Two days in row female housekeeping supervisor in her 2nd floor office propped open FIRE stairwell door for 2+ hours as I used guest washer/dryer on ground level. I reminded her FIRE doors are to be CLOSED.She said ok.Front desk didn't care/do anything

Plussat: Location and gorgeous hotel. Great lawn and view of bay!

Miinukset: Housekeeping staff on 2nd floor again propped open fire door on stairwell so hall got hot/muggy since ground level door also propped open. KEEP FIRE doors CLOSED. Front desk said Mgr still not available but did listen when I said 'MY REVIEW'...

Plussat: THE food was great as well as the sevice

Plussat: Wonderful location room was spotless staff A+

Miinukset: Nothings

Plussat: The location is very good! Close to the main road but not noisy. Good room facility, nice beds, nice pillow, new!

Miinukset: The view of the room I had is not good. Envy those travelers who got rooms with lake view. :)

Plussat: Location and how modern it was

Miinukset: Na

Plussat: It is new (about two years old). Modern and clean.

Miinukset: Not the best location, but not terrible either. If you are going into Newport, it is about a 7 minute drive.

Plussat: Staff and location were very nice. would recommend to anyone I know

Miinukset: nothing

Plussat: Loved the location! Rooms were nice and modern!

Miinukset: The indoor pool heater was broken if we had known this would have chosen a different hotel couldn’t use pool too cold!! Paid resort fee did not get what was paid for! Hot water didn’t work first day had to call maintenance was fixed next day was Luke warm in morning again didn’t bother calling was leaving!

Plussat: Loved the rooms. Modern and sleek design. The pool was great. Plenty of parking and attentive, friendly staff. Great location as well.

Plussat: Clean, convenient to beaches and restaurants, great amenities, good food (breakfast)

Miinukset: No- it was great!

Plussat: Staff was super-friendly and went out of their way to make sure we had everything we needed. Comfortable beds, slept like a champ!

Plussat: Friendly staff

Miinukset: Room could be a little bigger

Plussat: I really loved the suite it was roomy and comfortable.

Miinukset: The only things that I didn't like was being so far from the elevator and no game room for kids.

Plussat: location

Plussat: The room was great! Clean and spacious, and stocked with plenty of towels, water bottles etc. The staff was very friendly and accommodating, and they even had a free happy hour the day we arrived! Breakfast was also good, as was the all-day coffee service.

Miinukset: Renovations of upper floors starting at 7am with hammering waking up guests on a holiday Monday...completely unnecessary, poor management.

Plussat: Hotel staff is always really accommodating here. Before I checked into the hotel I had gone out to dinner and purchased a couple of quarts of clam chowder to bring home with me. When I got back to the room I realized it did not fit in the mini fridge. I went to the front desk and the reservationists was more then happy to mark my bag and put it in the kitchen freezer for me. Also, the staff has always been really nice.

Plussat: Very friendly & attentive staff. Property located with easy access to Newport etc.

Plussat: The free breakfast

Miinukset: Limited parking

Plussat: Location, breakfast, comfort

Miinukset: No

Miinukset: The price that i got on your site was not honored at check in. I paid over 3 times the amount thst ypur site quoted me. Very displeased with your service.

Plussat: Very clean. The staff was very helpful. There was a small error with the booking that was mostly my fault. Staff (Cody) fixed it. Cookies were good. Breakfast was solid.

Miinukset: The fitness room is clean and the equipment works. I just wish it were a tad more spacious.

Plussat: They allow pets

Miinukset: Hard to find the room

Plussat: I was pleasantly surprised by the hotel. I had very low expectations, but it was the start of labor day weekend and everything else was either sold out or extremely expensive, so we gambled. I am so happy we did! It was a great stay!

Miinukset: Our room smelled a little musty, that's really my only minor complaint!

Plussat: The room was clean and comfortable. The staff was very polite and followed up with a phone call to see if we were OK with our room.

Miinukset: The common areas (hallways and stairs) were unpleasant and outdated. The main lobby was bright and clean.

Plussat: Great value.!

Plussat: The Applebee's attached to the hotel...the reception area is beautiful

Miinukset: I didn't like that they dont tell you that you are joined to the next room...Can hear everything the neighbor is saying and doing

Plussat: Good location, close to restaurants and shopping, also a short drive to Newport. Pool and hot tub were nice. Pretty good breakfast too.

Plussat: Nicer than a 2-star. Very pleased. Big clean rooms.

Plussat: Everything

Miinukset: No

Plussat: Breakfast, pool, jacuzzi

Plussat: Great breakfast, nice staff

Plussat: Great staff. We had had an early flight and were very tired. They allowed us to check in early so we could take a nap! Nice location. Only 10 min from Newport. Good complimentary breakfast.

Miinukset: No.

Plussat: This time I didn't have breakfast but from other experiences it is not bad for a free hotel breakfast.

Miinukset: the pillows. I have stayed there before so I knew to bring my own pillow. I like full pillows not half pillows.

Plussat: It was a clean and the staff was hospitable.

Miinukset: I wish breakfast started at 6:00 am but overall happy with the service.

Plussat: Clean facility, friendly staff, central location, minimal carpeting, kid friendly

Miinukset: Showers could use a little updating. Breakfast is limited but expected based on other reviews.

Plussat: The location was what I was looking for, and parking was easy.

Miinukset: The rooms were quite basic, motel-level. I found the bed uncomfortable and the staff unempowered to help salvage the customer experience.

Plussat: Everything, glute quiet clean and comfortable

Miinukset: Nothing

Plussat: Great room. Good breakfast.

Plussat: Spacious Comfortable bed

Miinukset: The heating unit above my room kept me up most of the night 2 staff were not impolite but not easy to communicate with No tissues in room and I needed them!!!

Plussat: Great facilities in the room, nicely decorated and handy location for popping into Newport.

Miinukset: Very basic breakfast.

Plussat: The staff was soooo friendly and super helpful.

Miinukset: The breakfast was a little lacking.

Plussat: Very clean and quiet. The price is great for the area.

Miinukset: Breakfast is adequate. Hard boiled eggs, cereal, danish, toast. Good coffee.

Plussat: Staff was a Perfect 10. Breakfast was adequate. Very warm atmosphere and very clean hotel. Our room was Very spacious. Will be back for sure!!!

Miinukset: Some minimal car/truck noise could be heard at times, in the evening and front rooms of the hotel. NOT a deal breaker though.

Plussat: Beds are great and everything was very clean.

Plussat: Off the busy main road in Middletown Quiet, nice Lovely people at the desk. Older hotel with significant upgrades. Better that the star rating I saw. Good beds. Small fridge, all AOK

Plussat: Everything else

Miinukset: The gym

Plussat: We appreciated the friendliness of the hotel staff, especially Kevin who greeted us at the registration desk and was helpful and friendly throughout our visit. He was very patient with our grandchildren and made all of us feel welcome, especially in the lovely lobby....which became our living room!

Plussat: room was ok, reffndlyception sta

Miinukset: patio door would not open. sink waste in bathroom would not close. housekeeping staff surely and aggressive, tried to get into our room twice before 9.30 despite being told no

Plussat: I liked that breakfast was included with room stay. Also good location close to everything in the area

Miinukset: The rooms, even my 3 coworkers, smelled musty. Probably needs carpet shampooed.

Plussat: After the issue that is noted below I had to ask if they could offer at least drinks at the bar while we waited and there was no charge. They did also offer breakfast next morning.

Miinukset: I did not like the fact that our room was not ready. Check in time is 4pm and we arrived right before 5pm and we didn't get a room till 7pm. We were on a waiting list to be able get a room when we booked over two weeks ago. That was rough after a long day

Miinukset: No breakfast included as other comparable hotels in the area, ie Howard Johnson. TV Remote control in room did not work well.

Plussat: Staff

Miinukset: Room was musty with damp carpet. No convenient elevator to access replacement room offered.

Plussat: comfortable beds

Miinukset: no

Plussat: Easy to park. Nice pool.

Miinukset: I always feel hotels should have free coffee in the AM for guests, in the lobby. The gym is very small and not good for floor exercises. The carpeting in the gym could use a good cleaning.

Miinukset: Pool was very unclean.

Plussat: Breakfast was expensive for what you got. Location was perfect for my needs.

Plussat: Friendly greeting, spacious layout, quiet environment - and I wish there had been time to try the swimming pool!

Miinukset: Breakfast - not up to the standard of the light meal we had for dinner. It felt very pre-packaged and industrial, with the most watery milk I have ever been served along with (good) muesli.

Plussat: We booked here on a whim not knowing the area all that well. I am so glad we did. The staff was incredible, the amenities were amazing, the Ocean view suite was amazing and you can''t beat the proximity right across from the beach.

Miinukset: Nothing bad to say whatsoever. Loved every minute of our stay.

Plussat: perfect location. view of the ocean from the room. just walk across the street and we were at the beach. 5 minute ride to downtown. electric bike rental 2 doors down. clean room. super friendly staff. the weather was perfect, which made it a perfect trip.

Miinukset: the bar/restaurant was closed for renovations. it would be nice to have a courtesy shuttle to go back and forth to downtown. uber and lyft are everywhere now, so was not that big of a deal.

Plussat: Location was great. It was nice that there was a minifridge and microwave in the room. The pool was nice too and the rooftop hot tub was cool!

Miinukset: The bathroom was dirty, there was a bunch of hair in the tub and it drained very slow! I was standing in inches of water while I was taking a 15 minute shower.

Plussat: Rooms and suites in newer building are very nice. The historic building rooms could use some freshening.

Plussat: Location

Miinukset: I was not able to go outside of my room and relax, look at the ocean and smoke.

Plussat: Staff. Room size, decor, ocean view. Pool, hot tub. Staff. Location near beach, walking/biking distance to cliff walk.

Miinukset: Room had random hot tub oddly placed to side of room. Food in hotel (only breakfast available to purchase in attached restaurant) and restaurants around the area was subpar. Recommend going to downtown area for food.

Plussat: Proximity to beach was the best about this hotel.

Miinukset: The room was in the older building, which was small (I could open the door while laying in bed), the pillows were old and flat, but the worst part was the air conditioner, it was so loud that we were woken up everytime it got started.

Plussat: The staff.

Miinukset: The rooms in the main building are just sub-par.

Plussat: They had white terry robes we could each wear, so fun for our kids to all be matching.Fantastic rooftop whirlpool. So fantastic spacious room with adjoining bathroom. Only issue was the hotel desk clerk did not have much info about the Cliff Walk shuttl

Plussat: The hotel was an excellent location for us and the staff was exceptional.

Miinukset: It would have been nice to have a chair in our room, but we made out fine.

Plussat: Location

Miinukset: No

Plussat: Great location and very nice overall accommodation. Room and bathroom both very nice.

Plussat: This is a great, roomy and gracious hotel at an amazing price...and loved R.I.!

Miinukset: Nothing really, it was great...

Plussat: Location

Miinukset: Great winter value.

Plussat: great location at a fair price. always clean.

Miinukset: Bar next door can be loud. don't get a room on that side.

Plussat: I liked how there suites had two rooms separated by the bathroom. It gave the kids there own space.

Miinukset: I was unaware all of the suites were located across the street from the main hotel and pool. We did not end up using the pool for this reason. It was disappointing for the kids but by looking at the pool I was ok with it- it looked dirty. The hotel had an awful smell- I truly can’t describe it. It wasn’t smoke but something else.... I’m not the only one who thought so. We had a room right outside the front desk of our building. Outside is our room in the hallway was an enclosed balcony with several tables. A horrible place to welcome people to congregate which resulted in us be woken up at 1:30 am by loud obnoxious drunk people partying right outside our door. I had to call the front desk to complain. I am sure someone out there heard them first- it went on for 20 minutes before I called. Stopped for a little then I was woken up again shortly after- same thing. Worst nights sleep ever, had to be up early for my son’s hockey tournament. Also woke up extremely stuffy from the stale dry air. Very poor air quality. We would never go back to this hotel.

Plussat: Across the street from ocean, 2nd Beach was a short drive. we use Lyft to go into town and walked back home. About a 1.5 miles from town.

Miinukset: The beds were 2 full beds (or smaller), instead of Queen beds. There was 4 adults. It is was a comedy show. Also the floor is Laminate instead of carpet due to sand. I had to wipe my feet off with a towel before getting into bed

Plussat: It was quiet and accessible

Miinukset: We were surprized to find after arrival that the swimming pool was in another building with only external access - in January. We were disappointed with the absence of recycling and the use of the worse type of plastic in the rooms and eating area.

Plussat: Location was great

Miinukset: Cleaning staff was slow. Elevators were slow and check in was a little clunky

Miinukset: The pool was not heated

Plussat: The location, very close to downtown Newport and second beach.

Miinukset: The smell in the lobby on the first night was terrible.

Plussat: Both the main room and bathroom were very spacious, especially for a room in this price range. Nicely appointed. Big windows. Nice cozy sitting area with view of ocean, a dining room table, as well as a spacious sleeping area.

Miinukset: The continental breakfast had all the usual things, multiple juices, hot drinks, pastries, breads and muffins, waffle maker, fruits, cereals. I am a scrambled eggs gal, and they were average.

Plussat: location and room size

Miinukset: next to a bar and the live music kept us up it was so loud

Plussat: The location is amazing!

Miinukset: Indoor pool was freezing

Plussat: Room was clean and comfortable, staff were very friendly . Breakfast was good.

Miinukset: Cold eggs

Plussat: Had an outdoor pool. Good if you like to swim. Was close to stores. And food places. Had own laundry on premises. Staff was really helpful. We enjoy our stay. Would return. Thank's.

Miinukset: No.

Plussat: Cleanliness, fridge in the room.

Plussat: clean

Miinukset: rooms need a little work

Plussat: The front desk staff was helpful. The location was good for getting in and around Newport. Most of the room was clean.

Miinukset: The place was run down. The couch was stained, the woodwork needed touch-up paint, and more. The bed made squeaking noises when you sat down or moved around. The heating unit was noisy. The hotel was not very busy the Friday and Saturday nights we stayed there. We had a room on the first floor and the staff had people in the room above us. This is an older wooden two story hotel, so you hear the people above you as they walk around the room. They should have alternated the upstairs and downstairs occupation of rooms. The breakfast options were not very good. Eat breakfast somewhere else. When I checked out Sunday morning, there were newspapers available - however, they were for last Tuesday and Wednesday.

Plussat: Convenient location on our route to Block Island Ferry. Free breakfast. Very comfortable beds. Helpful staff. Location adjoining small shopping area.

Plussat: I chose the location due to its proximity to Portsmouth Abbey. A very busy road, but the facility was quiet. The host gave us directions to a great fish market/casual restaurant that was exactly what we wanted for dinner.

Miinukset: The unit either above or next to us made loud noises that I think were related to the plumbing. Also, the remote for our television was very balky at changing channels.

Plussat: The price and the bed was comfortable.

Miinukset: The air conditioning did not work at night..only during the day..which made for an uncomfortable sleep.

Plussat: Very welcoming manager. For the price the room was much nicer than expected. New carpets and sofa. Very clean bathroom. Hot coffee at free breakfast. Great value!

Miinukset: No. The fact that there isnt an elevator isn''t a problem because there are plenty of stairwell entrances.

Plussat: Easy check in Clean and spacious room Breakfast was good Close to the stores Friendly staff

Miinukset: Everything was nice

Plussat: Young man working the desk was very friendly and helpful.

Miinukset: Nothing

Plussat: Very clean rooms and public areas Helpful staff good location .

Miinukset: Breakfast not as described in facilities listing . Might be because of off season stay .

Plussat: Good location at a very good rate for the area

Miinukset: Breakfast was a little basic

Plussat: For the price we paid, very nice room.

Miinukset: Car needed to go to Newport. Rooms a bit noisy. Not event a slice of bread for breakfast, just bagels and pancakes.

Plussat: Spacious, breakfast decent, nice front desk

Miinukset: It’s a quality inn, it’s good enough for what it is The bathrooms are very small and not super clean

Plussat: The room was nice the lobby was absolutely lovely the lady working at night when I checked in was amazing she helped me with what I needed help with (so she said she had written it all down but not sure if she did). Spoke with 3rd party and manager and manager was rly rude. I wasn’t told about any fees for checking in so I had the exact amount for the stay. I had to leave to put another $40 on I’m order to stay. After I drove around looking for a place to add money onto my card and was finally checked in that’s when I was told about the building not having any water at all instead of telling me before had. I would’ve never stood it was my husbands birthday and he also is a fisherman who leaves on the boat for a week at a time does very hard work. Which is why I tried to surprise him with that hotel and room I ordered that we had absolutely no use for. I asked for at least a free night I was told absolutely not I said I didn’t want any money back just a room would be fair enough to her it wasn’t. I asked for my money back then for the first night and again was turned down saying it wasn’t that serious of a problem to get a refund. How was I suppose to use the bathroom or shower or use the tub with no water then the next morning at 6-7am they had maintenance banging on the floor fixing the rug I’m assuming. We went to this specific location for peace quiet and a nice getaway not what we got at all.

Miinukset: The rude manager, the fact we had no water the first night and I wasn’t told until after I paid to stay, maintenance banging so loud on the floor really early in the morning. The room was ice cold I was switched to two different rooms I said something about the heater and I was told to deal with it that they would give an extra blanket but didn’t have any available. Such a terrible experience and will never go back.

Plussat: Highly recommend this property. The location is a few miles from the center of Newport. O

Plussat: UPGRADED no problem. (did pay a reasonable amt)-- friendly staff- it was a great experience

Miinukset: This is a small thing and I think improvements are underway-bathtubs drained very slowly.

Plussat: Breakfast was suitable! Staff friendly! Clean environment

Miinukset: No handicap bathrooms:( was Informed there was ! Very disappointed. All bathrooms had bathtubs! Unable to shower!, due to having cervical spine surgery! Tub area needed new grout! Misguidedly informed!

Plussat: location

Miinukset: not really

Plussat: Absolutely nothing

Miinukset: Yes! There was hair in my shower, on top of the toilet and a few pieces in the sheets and on the bed. It was like either housekeeping did a horrible job or didn't clean at all. The floors smelled musty and were not vacuumed neither was the main lobby!

Plussat: Im in love with This hotel

Plussat: Gentleman working front desk was very accommodating to us.....greatly appreciated!

Plussat: Very clean, very large rooms and friendly staff! The front desk staff were amazing. Lots of clean towels and bed linen. Thanks so much!

Plussat: The woman at the front desk couldn’t have been any nicer. She was very personable and was extremely accommodating. The room was clean, the breakfast was good, but by far the best thing was the pool. It was such a good temperature and very clean. Me and my son were able to swim for a very long time. Very great experience.

Plussat: Everything

Miinukset: N/A