Hotel Arco Romana

I like the location only. This property is close to porta romana metro station. Milan Central station and other historical buildings are close to this property.

Location was excellent and staff was also good. This hotel is not good for families. Rooms are very small and lack basic facilities. Entry into hotel was very weird. Elevator installed in Arco Romana Hotel was the funniest ever elevator I used. I tried two things while booking the hotel: 1) saving money 2) remaining close to downtown. I think both options can't go together while booking in Milan. I would recommend you to please keep in mind star ranking and review score while booking in Milan. Only one person out of two at reception is capable of understanding English.

Nothing, even the location was not as in the centre as expected. It is far away from the metro station and the hotel is so bad that it is better to pay little extra and stay somewhere else.

The staff approach. First of all, some do not speak any English and are rude. Hotel room was awful, dirty, cold and the heating did not work and there were not blankets. We spent one night sleepless and moved to another hotel for the rest of the stay. Hotel refused to refund the money after multiple requests, we had to leave as the stay there is health threatening experience. Do not recommend this place, it is not worth it to have awful experience in such a beautiful city. Hotel is overrated, it should have only 1 star. We paid breakfast, the place for breakfast looked really dirty and they refuse to give back money for breakfast. Worst experience ever.

Nothing

It was on the 6th floor and the elevator was broken we had to carry our bags to the 6th floor in a 40 degrees Celsius.