|Minneapolis-Saint Paulin kansainvälinen lentoasema|
We love the location.
We have stayed there before and service was great. This trip was different. Dog was barking near by, hotel was busy and couldn't get help when we needed it. Room had no glasses so couldn't get water. No soap or lotions that are normally there. Friends came to visit and lobby bathrooms were filthy. I get it was a busy weekend, then be staffed for it. When I'm paying 500 dollars for two nights I expect better.
Everything. The service, decor, cleanliness and character . I will absolutely return
Nothing at all. Incredible spot.
After a long day of travel, meetings and entertaining others, I really wanted a beer. Getting to the bar at 10:05 I find it closed. Staff told me it was slow so they decided to close.
Hostage situation at hotel
It was very disconcerting to have to crawl under crime scene tape to get into hotel lobby which was swarming with police due to hostage situation in hotel. Yet no escort of any kind to my room. And not even any effort to provide me or my Plant Manager with at least a free meal or drinks in the bar!
location to the UMN. Friendly staff.
no full size mirror in the in room or bath Funky bathroom with sink, mirror in the corner. the shower head did not stay in place. no mini refrigerator. nickel and dime you for little extras.
The shower is amazing! Comfortable beds. All of the staff was VERY friendly and helpful. Free shuttle.
I was charged $256 per night for the same room that costed $120 in May of this year. Parking is $15 per night. I called days ahead asking for a certain view, didn't happen.
The excellent staff made up for the flaws
The staff, from the second we walked in to the moment we left were helpful, welcoming and friendly. Very accommodating. They more than made up for the physical flaws and turned the stay from a begrudged expense to a pleasant experience. There was a mistake in our room (probably my fault) and the desk goddess quickly, cheerfully, and effortlessly changed us to a room that suited our needs.
For the price we paid I was appalled at the condition of the carpeting; stained beyond belief, worn, frayed. Frankly it was shocking. I know, a dumb thing to be shocked at but it was that bad. The ice machines didn't work on several floors. Parking was ridiculous; we had to pay for it and still couldn't park in the hotel lot, necessitating extra hassle on our parts. It is my understanding that there were some events going on that night (weddings, I'm guessing) that filled up the hotel lot but it seems to me it would be more equitable for those attendees to park in the parking garage rather than sending the overnight guests to the parking garage across the street.
Very nice: clean, wonderful beds and so close to
Sophisticated Get beds The staff was super friendly
The fee for parking
Excellent location! Good service. Fun and relaxed atmosphere.
We were told where to park with our fee. As we returned from our outing, there was a tow sticker on our car. How disheartening to travel 6 hours to visit family in the hospital and yet another 2 hour trip after that. What if our car had been towed? Would we have gotten to the hospital to see family or make it to work on time the next day?
Room was dirty. The cosmetic comforter had a blood stain (or something that looked like blood). Bellhop answered the phone every 1/3 times. Shuttle ride to conference center was very stuffy, hot.
The location was ideal since we were in down for a football game and the stadium was only 2 blocks away. Rooms were spacious. I liked the in room coffee,
The electric plug ins were hard to use. Half of them would not let you plug anything into them. I found the beds to be hard and the pillows way to soft.
Graduate Minneapolis sijaitsee keskustassa, ja University of Minnesota-Minneapolis (yliopisto) sijaitsee muutaman askeleen päässä ja TCF Bank Stadium (stadion) sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 693 arvosteluun
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