Bed was comfortable but the dust in the room was appalling ....my girlfriend who I FaceTimed said what’s all that dust on the bedside cabinet
Better housekeeping that room hadn’t been cleaned in a week ....if I had stayed more than one night I would have complained .....I wasn’t even asked how my stay was when I checked out
The beds were comfortable. Shuttle to/from the airport is convenient, if you can time it right. Runs only every 30 minutes during the day.
I found charging for WiFi access to be a little petty. It's free for Hilton Honors members, so I signed up, but then was told it couldn't be given to me since I booked the hotel through a third-party site.
Room was not clean.
The staff was extremely friendly and always helpful. I didn't bring a bathing suit, but the pool area looked very nice.
The prices at the hotel restaurant were a bit much and you need a car to get to places that are more reasonably priced in the area.
Filthy hallways on the 7th floor where my room was. Expensive wi-fi that was absolutely horrible. If I'm going to pay money for wifi it better be good --I wasn't even able to face time using the wifi. Staff that were not helpful when I left and acted as though I was wasting their time. This is the first bad review I have ever given a hotel. I expected MUCH better from a Hilton hotel.
In and out. And you'll be too.
It's an airport hotel so does what it's expected to
Room was a bit small for the Hilton. No frills experience in any way. Made us anxious to get a few hours sleep and get going.
Good location. Bad services
Location is great.
I prepaid the room while I book the room online. When I checked out, the staff still charged me the room in full. I showed him my booking confirmation and he said he needed to check and if it's prepaid, it would be refund to my credit card but in 7 days!!!!!!!!! Unbelievable. I am in rush of catching a flight, so I just left. During the conversation, the staff (a black male) was as cold as a statue, I hardly image a service staff works a Hilton is as rude as he is. He didn't even show any apology for the inconvenience. I would never come back again. The worst management I ever see in Hilton.
Very clean & super efficient check in & out. No hassle
clean and polite of staff.
Hilton Toronto Airport Hotel & Suites sijaitsee lähellä lentokenttää, ja Toronto Congress Centre (kokouskeskus) ja The International Centre (kokous- ja messukeskus) 5 minuutin ajomatkan päässä. Käytössäsi on limusiini- / town car -palvelu, express-sisäänkirjautuminen ja express-uloskirjautuminen. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
Perustuu 1 661 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hilton Toronto Airport Hotel & Suites on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.