Days Inn by Wyndham Monterey Downtown

Great location

We arrived an hour earlier. Instead of being greeted and nicely told that it was too early, the worker just said “No check ins til 3”. I said “Aw what?” And she responded “I know, this is what I walked into”. When we got back shortly after 3 pm, a different worker checked us in. She checked with housekeeping to see if our room was ready. They told her yes so they sent us on our way. When we got to the room, it was still being cleaned. We watched as the two couples behind us walked into their rooms which were ready. Upon checkout, we weren’t sure if there was a closing out process. We waited in the lobby for over 5 minutes and I kept triggering the door sensor to see if I could get someone’s attention. Finally someone came from the back office and said just throw your key cards in the basket. A sign or something would be nice. Overall customer service was not too good. Side note, the towels feel like sandpaper.

Old motel, cold water and thin walls. Location was good but not worth USD 200 for a night. Not enough parking when property is full. Adjust the price and maybe it will be worth the stay.