Friendly, helpful staff. Great location, close to Fishermans Wharf and lots of restaurants.
Mattress was too firm for my liking
The staff were SO amazing! They were helpful and kind and their customer service was just so outstanding! The lobby was very pretty and the spa and other facilities were absolutely perfect! The locationn was nice; five minutes from he wharf and downtown. I’ve never been that close before so it was nice.
The fan on the ceiling so loud I couldn’t sleep and too hot to turn off. The room smelled very bad and nothing helped. It was very very small for the price. The bed was incredibly hard. The socket in the bathroom didn’t work so I had to find an alternate one and all the others were awkwardly placed so it was hard to get ready in the morning. I was beside the stairs and I listened to loud noisy people run up and down them all night, especially children. My phone didn’t work the first night either. The loud fan also only had two setting apparently even th it clearly had more but only low and high worked. High nearly had it flying off the ceiling and low did nothing. It was very hot in the room; they even put a fan in the hallway on the second floor. I’ve stayed at cheaper hotels with larger rooms and more comfortable beds; the price, I think, is due to location.
Very old hotel.
They in the process of adding more room. But when they put you in the "historic" part of the hotel, it seems ancient. We were put above a cafe, very noise until 10:30.
The Monterey Hotel
Beautiful Downtown, close to Fisherman's Wharf, and well-preserved and maintained building and rooms. Rooms are older and bathroom fixtures & layout could use updating, but the furnishings are antique, the bed was comfy, and the room was clean and neat throughout, and the place was quiet. It is located conveniently close to many differing restaurants, and of course the real touristy hotspots are only a few blocks away. Bring your walking shoes!
So the closest parking they refer you to is 4-blocks away and there is no guarantee that you'll park closer even at check-in as they have no "dedicated" on-street parking/loading nearby. There are stairs everywhere, so even if you ride the elevator up, once you get to your floor it's the old-fashioned "wandering" hotel with weirdly set up hallways and you go out of one building into others, and there are stairs everywhere! Only 3-5 stairs but railings are only on one side if at all, and there's no forewarning of that fact.
Good location, in heart of downtown. Parking can be an issue. Hotel could use an update.
A bit noisy due to street area
Not For Those Seeking Peace and Quiet
The hotel had an excellent location only a short walk from Monterey Bay and the wharf. Although a bit shabby, the hotel has a charming feel. The staff was helpful and friendly.
Both the room and bathroom were uncomfortably small. Other than the bed, there was only one small uncomfortable wooden chair to sit on. No microwave or refrigerator was provided. The worst problem was the noise, both day and night, which made it impossible to get a good night's sleep. Between the trash trucks, the squawking sea gulls, the late night party goers, and street construction peace was not to be had. And, because the room was not air conditioned, the windows could not be closed.
Location was a block away from the wharf with restaurants and shopping nearby everywhere. Hotel was beautiful with historic architecture and vintage furniture
Walls were thin and you could hear your neighbors' movements
Excellent Service and Location
The staff were very courteous. The hotel decor and history. There was a farmers market on the street in front of the hotel.
There was some minor damage on the bathroom counter. Just an eyesore, nothing major. The tv was old but it worked fine.
the customer service was amazing!!!
The customer service was amazing and the room I picked was smaller than I thought and they upgraded me for free and the new room was amazing and we had a great time there!!! It was close to lots of sites we visited and we had a great trip!!!!
I didn't like the stairs and the elevators were far from the room due to the fact that we have to pack a lot because we have a baby but the bell hop helped us and they accommodated our every need!!!
The most polite, friendly, and helpful staff I have encountered at a hotel in awhile. The hotel itself was located in a perfect spot in town with lots of food places and stores close by. The fact the this hotel has such a historic history, being that it is 112 years old, made it all the more fascinating.
It appeared the valet used my car for personal use. Found papers in the front seat of my car not belonging to me when I picked up my car after my stay. Very concerning.
The Monterey Hotel sijaitsee keskustassa, ja Merimuseo sijaitsee 3 minuutin kävelymatkan päässä ja Fishermans Wharf 6 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu.
Perustuu 1 911 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.