Monterey hotellia

Miinukset: There was very little water pressure from the shower. Also the heater thermostat did not work. We set it at 80 we were freezing and went to bed, when we woke up the heater never kicked on but the ceiling fan did? So weird

Miinukset: Facilities not to standard expected for four star rating

Plussat: Fast check in, lots of parking

Miinukset: Overpriced, Noisy rooms, Poor F&B operations,

Miinukset: our TV didn't work very well, it would freeze up and the screen would turn into pixels. An engineer came but wasn't about to do anything about it. We were disappointed because we just wanted to watch a movie without it constantly freezing up.

Miinukset: Hotel receptionist at the front lobby. Upon checking in, he literally gave keys and handed it over. Didn't explain anything else, parking, amenities, etc

Miinukset: Ask me of I would like a room close to the pool, rather than just assigning me there. Very noisy if you don’t have kids.

Plussat: Everything!

Miinukset: Nothing!

Miinukset: The facility is so outdated that during our recent stay for Labor Day weekend the AC unit, which was only a wall plugged unit, failed. The room temperature was unbearably hot due to a heat wave. I called about the problem in afternoon and kept getting the run-around from the management that facility was going to fix it soon. I kept calling and visiting the front desk and finally at 11:00 pm the management told me that there was nothing they could do. Needless to say, our stay was very frustrating. I would not recommend staying at this facility while visiting Monterey especially during the summer.

Plussat: Beautiful room, beautiful view and very convenient to all of down town

Miinukset: It seems the nicer the hotel, the less accommodations. No free coffee or breakfast, business center computers needed to have browsers updated, too many kids in the spa

Plussat: My wife and I live on east coast and celebrated our 25th anniversary in California. We stayed at a Hyatt in 3 out of the 4 cities we spent time in. We started with the Hyatt Regency in San Francisco for 4 nights which was fantastic! We then stayed here at the Hyatt Regency in Monterey which was not what we expected. We upgraded to a room facing the golf course. The view decent. The staff were very friendly. The location is good if you're a golfer. Otherwise, I would rather be closer to the beach.

Miinukset: My primary complaint was the lack of central AC. I don't know if all rooms are setup this way but our room had a portable air conditioner. It does the job to cool the room but it is extremely loud and the compressor kicked on and off all night. If you can sleep in 72 degrees, you won't have a problem. If you are like my wife and I and like it 67-69 degrees, you may want to consider another hotel. It has a huge impact on a good night's sleep which is the main purpose for renting a hotel in the first place.

Plussat: Very nice grounds. Facility and staff were very nice.

Miinukset: Rooms look nice but not very functional. Modern hand shower makes a mess and not easy to use. Indoor free standing A.C. unit is needed but is as loud as a train. Closet door won't stay shut. Ceiling fan wobbles and makes noise. Soda machines were down. Stupid small things that could be easily fixed.

Plussat: Very good stayed, really enjoyed!!

Miinukset: Beds were uncomfortable no movie stations not worth the money.

Plussat: The staff went out of their way to be welcoming and warm in the dining and fire side area. They remembered me and it felt like home away from home.

Miinukset: My roomhad a series of problems fromrefrig to locks on the door. Everyday was a new issue..but the staff was incredible. The manager jamie listened to my concerns and was wonderful. Things were attended to asap. I would definately stay again because of Jamie and the great staff. Very warm and personal service.

Plussat: Location was amazing and the lounge/lobby/bar area was beautiful!

Miinukset: The rooms smelled musty/moldy and for the price were not worth it. I expected a nicer room, better toiletries, and a better bed. It felt like a motel.

Plussat: Right on the beach...restaurant was excellent

Miinukset: We wanted to leave a day earlier...gave them plenty of notice but were turned down...they easily could have resold the room

Plussat: The lobby

Miinukset: Rooms are not nice at all. The pictures on the website are deceiving. The cleanliness is really awful. When we told all this to the manager, he tried switching us to a different room but we didn't accept as it was exactly the same. At that point the manager told us that we shouldn't expect more from a 3-star hotel. So if you care about your room being clean, and overpaying for an upscale motel, then avoid this hotel.

Plussat: Location

Miinukset: No free breakfast

Plussat: Clean room, safe door, beach access.

Miinukset: No pool or jacuzzi as advertised! Construction all over the place! They NEED to lower their prices until they get all the construction done. I wouldn't go their again just because they charge extreme prices and a "resort" fee for something that doesn't exist! Obviously not a place you can trust since they are still charging the same fee while they have ongoing construction that makes it impossible to use the facilities they advertise. Room was clean, comfortable bed, but our "garden view" room literally looked down into boards, saws, tools and half done empty pool. Beach access is really the only reason to go here until they finish their "resort".

Plussat: Right on the beach

Miinukset: Pool towel had mild stains, chipped paint throughout, first room they put me in was an absolute dark hole with no view, second room was better but small. This hotel was made over but very cheaply.

Plussat: Location is the best in Monterey. Staff is helpful and courteous.

Miinukset: They should put foldable beach chairs on the balconies to enjoy the view even more.

Plussat: Terrible wait staff. It was almost like we were inconveniencing them. After we order we don't see them again until the check.

Plussat: Nothing. Couldn't get out of there quickly enough.

Miinukset: The place is dirty, rooms are depressing and outdated. There marketing photos are misrepresentation.

Plussat: Even with a nice veneer, the age of this once run down motel is starting to show through again. Small rooms and an odor from the sewer system. You get what you pay for. Service, usually good, was halting on this visit.

Plussat: Nothing

Miinukset:

Plussat: I liked that it was near the water. Most of the staff was very friendly and very helpful. The view from my room was amazing. The bed was comfortable.

Miinukset: There was construction going on while I was there that was a bit disruptive. The pool and Jacuzzi were closed. They put me under the conference rooms and they got pretty loud during my stay. The fees were higher than stated in my original agreement plus they tax the fees and everything else.

Plussat: Location was excellent, Hotel was beautiful. Staff was world class. Will be staying again in the future.

Miinukset: A bit pricey

Plussat: Incredible staff, convenient location

Plussat: Liked how we could purchase 2 day aquarium tickets for the same price. That was very convenient.

Miinukset: I didn't need a mini bar in he room. But would of liked a microwave and mini fridge.

Plussat: You would think that a place this convenient on Cannery Row would skimp on the amenities but it does not. The rooms are incredibly spacious and lovely. The beds are incredibly comfortable, although the pillows are a tad too soft. The windows open - a rarity now days - letting in the sea breeze. And it's steps away from the Aquarium and plenty of shops / restaurants.

Plussat: Classy. Great staff view. Solid.

Plussat: The location was great. Right in the middle of Cannary Row.

Miinukset: The pool was small.

Plussat: Lovely location right in the heart of Cannery Row and on the waterfront. This is not an inexpensive hotel but let's face it this is an InterContinental brand not a Motel 6. If you want to splurge this is a good choice however if you don't need a waterfront view and stay in the connected bldg. across the street you can get a room with a fireplace for less. I found this hotel to be relaxing and the staff helpful. Even without a waterfront room they have a large deck area looking out into Monterey Bay where you can sit in front of a fire pit with your friends or by yourself and sip your favorite beverage and enjoy the view and some down time from busy Cannery Row.

Plussat: Nice rooms, and great restaurant attached to hotel with an extensive wine menu

Plussat: The location

Miinukset: It was no better than a holiday express, but much more expensive. Beds were miserably uncomfortable.

Plussat: staff is amazing, the room was perfect and you can't beat the location at one block from the aquarium.

Plussat: Friendly staff

Miinukset: I thought booking a hotel right next to the water that I could be hearing waves in the tranquility of the evening. Instead I hear cars and foot traffic because our room is all the way back and faces the garage. This hotel was almost three times the cost of any equivalent hotel if it wasn't next to the waves I didn't get to hear.

Plussat: The location is excellent It's a nice clean property right on cannery row Staff is very good

Miinukset: The rooms have a joint door and you can clearly hear the noise from the next room. In our case there was a baby crying the whole night and we couldn't sleep. On calling the helpdesk, the Manager offered us free breakfast. It was a good gesture to offer b/fast but the hotel should seriously think on the noise issue due to joining room doors. That design doesn't work. Also the swimming pool is very small and just for namesake.

Plussat: The courtesy and attentiveness of the staff. Particular cudos go out to Ali Rehani, morning desk clerk. He went above and beyond to make my departure a lot more plesant. I was having airline problems and he went out of his way to comfort the situation by just being super helpful.

Miinukset: An extremely loud and rude customer at the morning breakfast on the 27th of November. The management handled it in most professional manner.

Plussat: The hotel is lovely -- design is appealing, it is maintained well and very clean, the setting overlooking the bay is pretty, beds are extremely comfortable, "standard" room was large. Location is exactly where a visitor would want to be in Monterey -- next to the aquarium on Cannery Row surrounded by tourist shops and dining options. In-room electronic fireplaces add atmosphere. Free internet & printing in business center for guests. Paid or valet parking is available.

Miinukset: Expensive for a town that appears to be suffering from economic hardship -- closed or unoccupied storefronts (including empty storefronts in the hotel building), chain restaurants, nothing was busy. Paid attended self-parking at the hotel is not obvious unless you ask; valet parking is the default. We'd recommend the hotel but would also look for less expensive booking options if we ever get to Monterey again.

Plussat: New hotel, confort of the room, large room, excellent view and location

Plussat: Everything was great, the rooms were very clean and spacious, and the beds were huge.

Miinukset: I liked everything

Plussat: Loved it from the minute we checked in and was sorry when it was time to go. The room was clean, the veiw perfect and the overall visit exceeded expectations.

Plussat: Location was amazing, hotel very nice indeed, staff very pleasant and an upgrade which was well received!

Miinukset:

Plussat: Great location, modern and clean. VIP kids room excellent but should be free or less expensive

Miinukset: Valet service poorly run waited over 30min for car while standing right next to valet stand out in cold w/ young children, even asked one gentleman when car was coming, he said we were next (we weren't). Had to ask front desk multiple times (x3 in 24hrs) for toiletry items( ie more shampoo). Restaurant C was inconsistent and server dependent, We ate there for breakfast 2 days (avoid the lamb hash, overcooked and oddly seasoned)

Plussat: The location was wonderful. The service and attention were exceptional.

Miinukset:

Plussat: Our room was clean and very comfortable. A relaxing retreat in a great location. I would also recommend C Restaurant in the hotel. I ordered the chicken with mac & cheese and it was wonderful.

Miinukset:

Plussat: Loved the room, the view, and how close you are to all the shops!!

Miinukset: The food was average at the hotel:(

Plussat: Very clean & well appointed. Nice live evening music. Convenient peet's coffee on premises. Nice outdoor firepit and beautiful "plaza area" / patio for all to use....very open-air views of the bay.

Miinukset: Spa facilities did not accomodate the numbers of people using, it very well. Overall,hotel was a bit over the top for our needs, and I hate always having to figure out tips without feeling like a cheapskate, but I guess that's just part of "high livin". On the whole ,staff was extremely understanding & accommodating of a few problems that arose and were more than fair in resolving them.

Plussat: Room was spacious and clean. Beds were comfortable and there was a ceiling fan! For all you fan lovers you know this is rare! Excellent customer service and location! I would stay there again

Miinukset: Nothing

Plussat: Rooms are beautiful. Vanity makeup area to get ready in, and spacious shower. Bed was extremely comfortable, almost the same as my bed from home. Staff had superb customer service skills and went above and beyond to make our stay easier. Rooftop sun deck gives amazing views down the coast from a jacuzzi! Would definitely come back again.

Miinukset: Nothing!

Plussat: We loved being on the ocean. The location was fantastic for enjoying sea life and kayaking. We also liked the kindness of the staff.

Miinukset: The bed and the pillows could have been more comfortable. The cables around the balcony were also unsightly, but the view and ambience made up for it.

Plussat: Geat ocean view , nice evening music , the staff was helpful , we love the restaurant , we love the valet parking . and the price of the room includes it

Miinukset: The price of the ocean view rooms is very expensive , and it doesn't include the breakfast

Plussat: Staff

Miinukset: The price!

Plussat: View was AMAZING! Bed and pillows were sooo comfortable! Bathroom was beautiful! Everyone was so friendly and went above and beyond!

Miinukset: The room came with robes which is a plus, but they were very itchy so I didn't end up using it.

Plussat: The staff is amazing and the hotel was very elegant. I was very satisfied with everything I have no complaints. There is nothing I can say bad about this hotel.

Miinukset: N/A

Plussat: Beautiful hotel, great location. Comfortable beds.

Miinukset: Rooms need maintenance. Lock didn't work and needed to be replaced. Phone wasn't working properly.

Plussat: This place is amazing. Although ostensibly it doesn't look over the top, it is a quietly classy place. Our receptionist, Tiana, helped us throughout our stay and she is the sweetest and most accommodating representative (although everyone we met just went over the top, from the concierge to the bellhops to Ryan the cars concierge). The rooms are huge. They easily fit all of the stuff for our 8 month old with tons of room to spare. His packnplay was no issue at all. Everything is very clean and it was quiet and relaxing. We ordered room service , and it was pricey as expected, but the food was DELICIOUS! I doubt we would have found better food elsewhere - the crab cake Eggs Benny was delicious! We checked out and had our car brought around (valet parking is surprisingly included in the resort fee) and Ryan, our car concierge , told us if sightseeing (we were headed to the aquarium), to feel free to leave the car there, no problem, till 5. That was really nice and we did not have to worry about parking. Overall this is right on the end of cannery row and is apparently about a 10 minute walk from Fisherman's Wharf as well (we didn't have a chance to get down there). You can't beat the location, the customer service, or the amenities here. We would only stay here when coming back. Thank you!!

Miinukset: Nothing!

Plussat: the bed was very comfortable

Miinukset: charge of $25 resort fee.

Plussat: Excellent customer service by all staff.

Plussat: Very nice decor in room and everywhere. Staff is friendly and helpful. Nice view of Monterey Bay from lobby and lower level lounge. WI-FI is free and works well.

Miinukset: Expensive! Breakfast not included, 10% extra tax, and $25 extra for 2 queen beds instead of the default 1 king size bed. Only one night table. Parking is valet only, front bumper came back with a dent. I prefer to self-park. Getting my car back took 10 to 30 minutes. Driver expects to get a tip each time. There is a spa but it is not free. Someone placed a couple of calls from our room, I had to prove they were not mine.

Plussat: We enjoyed the spa and the attentive staff.Please write at least 15 words

Miinukset: Valet

Plussat: I liked it's location and convience.

Miinukset: Bed uncomfortable and gave me backache.

Plussat: Location

Miinukset: Room service

Plussat: The bed room was very confortable and the spa was good

Miinukset: the valet parking was a little expensive, the resteraunt was only average in food quality and expensive for what you got.

Plussat: It was very relaxing environment

Miinukset: not realy

Plussat: The Plaza is a beautiful hotel with great rooms. The location is perfect also, walking distance to lots of food and shopping.

Miinukset:

Plussat: I really enjoyed the staff and their friendly personalities. The Hotel was beautiful and the room was perfect. I highly recommend this hotel. We can not wait to return we will being staying here again it is truly a 5 star establishment. It made our 15th wedding anniversary very special.

Miinukset:

Plussat: my kids loved the pool and hot tub.

Plussat: We paid 150 plus 20 to park. I am at peace with it. Recommended.

Miinukset: 20 additional to park...cmon.

Plussat: We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't the best of visits.

Miinukset: Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff

Plussat: Location and price

Plussat: The hotel is a short walk to the pier.

Miinukset: There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really looking forward to this hotel and was disappointed.

Plussat: Walking distance from everything.

Miinukset: Construction during our stay and a long walk from the elevators

Plussat: Not much

Miinukset: No customer service staff didn't care, elevators were slow and one was broken

Miinukset: Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.

Miinukset: Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.

Plussat: -Clean room -Big and fluffy towels -Ceiling fan and portable oscillating floor fan -Plenty of drinking glasses -Condiments and Keurig Coffee/Tea

Miinukset: -The last room had bathrobes. This one did not. -No microwave / no access to microwave -Toilet paper rather thin -No other complaints

Plussat: Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.

Miinukset: Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.

Plussat: We loved the location, walking distance to Fisherman's Wharf. Beautiful hotel. We ate breakfast at the buffet one morning, omelets cooked to order, could also get waffles, pancakes, or french toast cooked to order, delicious.

Plussat: Perfect location in middle of Monterey car week. Due to crowds parking a little difficult.

Miinukset: Room overlooked rear entrance. A little noisy late at night.

Plussat: Everything was excellent. Warm Choc Chip cookies upon arrival. The hotel staff was pleasant, the concierge was excellent, knowledgeable, informative, and patient. Conveniently located and a nice 15 minute walk to Cannery Row.

Plussat: The hotel was very exquite. The rooms very comfortable and clean. The employees very friendly and helpful

Plussat: Good location and well appointed.

Plussat: the staff was very nice and the rooms are great.the hotel is very big but you dont feel it.

Miinukset: we ask for two rooms next to eash other becouse travaling with children but the rooms were very far from eash other.we payed for seaview and you allmost couldnt see the sea.

Plussat: Location. Close to downtown Monterey, Fishermen's Wharf, Cannery Row activities. Good service at the spa/

Miinukset:

Plussat: Very nice hotel. Montery is a expensive place to stay but this hotel has a nice swimming pool to compensate the price.

Miinukset: For the price i think the rooms should have a fridge. Also no breakfast for this price. Parking was not 15usd but 17usd.

Plussat: Overall, the staff was very nice and helpful. The rooms were nice, clean and comfortable. It was also spacious which was a plus with two toddlers in tow.

Miinukset: I had two separate reservations because we decided to come a day earlier. The check in person down graded my room without telling me or reducing the room rate! I thought this was outrageous.

Plussat: closeness to warf, shopping, dining.

Miinukset:

Plussat: Quiet, Clean, Close to activities

Miinukset: $15/day parking fee?? Really??

Plussat: Nicely appointed rooms, ours had an electric fireplace. Beds were comfortable. Hotel had a nice pool area and an outdoor lounge area.

Miinukset: We only stayed one night, would have liked to stay longer.

Plussat: The hotel lobby set a very good first impression. However getting to the room it was outdated, walls were thin and just okay on cleanliness.

Plussat: Popular destination, confirmed your room before you arrive. They where over booked. Definitely will be starting there again so much in walking distance. The pool was so warm, perfect for a swim in the cool weather. The staff is really friendly and organized. We only had breakfast in the restaurants it was good but there a cafe right across the street I wish I checked out too.

Plussat: A compromise with the loudness but Im super sensitive. Nice staff, good location and very clean.

Plussat: I liked the cleanliness and the feel like home of the place. I also enjoyed dining in the fine restaurant the hotel provides. The personnel was was polite and very accommodating. The proximity to to everything in the city was very much appreciated.

Plussat: Cute place with neat history. Staff is wonderfully helpful and friendly. Quality of facility and service is a great value.

Miinukset: A bit of rennovation in progress, but staff was aware and considerate in room selection to minimize impact.

Plussat: The rooms were really clean. The location could not be more perfect. The staff was very accommodating and welcoming. Nice and comfy bed, showers were also nice.

Miinukset: Parking was a little challenging as the parking lots are somewhat small. Still a great find, will for sure be back.

Plussat: Staff was so nice. we told them we were in Monterey to celebrate the bf's bday and they were nice enough to upgrade our room and send over a bottle of champagne for free :). It really made our trip special. The staff at the spa were great too, pretty much left us to do as we wished

Miinukset: The food at Ernesto's (restaurant located in hotel) was a bit overpriced. Food was still good

Plussat: The staff was very friendly, room was very nice with it's own fire place, happy hour at the restaurant was also very nice, location was perfect- just a few minute walk to downtown Monterey

Miinukset: Only had one restaurant

Plussat: The service was great and accommodations were perfect for our needs. The fireplace was a nice touch :)

Plussat: Central location, walking distance to downtown and nearby restaurants/shops. Easy parking.

Miinukset: Under construction (not noted prior to making reservation). Bed and pillows were uncomfortable. Shower over tub did not drain appropriately.

Plussat: Rooms are very warm, inviting, and comfortable.

Miinukset: Would appreciate it if you would install a Tesla charger (electric car) in your garage during your renovations. Tesla will give the wall charger to you upon request, you just have to install.

Plussat: Location was perfect. Close to all restaurants.

Miinukset: Noise level from above room and street noise. Also, pictures on website make this hotel look amazing when it's not.

Plussat: We were pleasantly surprised with the gorgeous room that featured high vaulted wooden cross-hatched ceilings, a romantic fireplace and balcony, two showers, a comfy couch with huge wall mounted tv, and a cute little kitchenette/dining area. It was super close to the wharf which is a huge plus.

Miinukset: They charged me for the bottle of water I took in the fridge so be careful. It's a trap!

Plussat: it was a very nice room and very spacious.

Miinukset: It was expensive and did not have air conditioning.

Plussat: It was pretty spacious and the front desk girl was really nice.

Miinukset: Room wasn't the cleanest, and the walls were really thin, you could hear everything going on next door.

Plussat: The grounds are very unique and allow for areas to relax outside. It is also close to Fisherman's Warf and the downtown area.

Miinukset: I didn't like the fact that I kept finding items left by the previous guest in to room (i.e. wrappers, tags, debris, etc.). For what was charged, I would have expected more for breakfast. A Holiday Inn Express has a more comprehensive breakfast.

Plussat: Very roomy, clean and close to fisherman's wharf. Walking distance to several restaurants.

Plussat: Staff, hotel room

Miinukset: Nothing

Plussat: booked the suite and hence was quite spacious for a family of three. breakfast was continental but had some hot stuff like oatmeals and was ok to take back to room and eat with the family.

Miinukset: Parking was extra which was not revealed till we checked in. a stiff $20 per day per car. which given other hotels were not charging, felt like nickel and diming

Plussat: the property was nice, and appearance above average. The location was excellent, and adjacent to the historical downtown and the wharf. A mile to the aquarium.

Miinukset: My concerns were with continental breakfast, which was included, and very inferior, with stale croissants, etc. also stingy with towels and linens in room. Silly.

Plussat: Great location, friendly staff. We stayed as a family and our daughter loved all the beautiful flowers. Easy walking distance to the beach and Downtown Monterey.

Plussat: my boyfriend and i loved the shower.. water got hot really fast and amazing water pressure. Our room was a lot larger than we had anticipated, which was great. It almost felt like a tiny home during our 4 night stay. We also loved how close it was to the downtown area and lots of good restaurants. Only 1 mile from the aquarium, we walked there and back. overall had a wonderful time at this hotel, we even stayed an extra night.

Miinukset: I didn't like the continental breakfast. the first morning was ok, bagels muffins and fruit with coffee and juice was nice. But by the second morning i was over it. More variety would have been nice for the price per night at the hotel.

Plussat: Honestly, when I looked up this hotel on Yelp, Tripadvisor, etc. etc., I read negative reviews of unfriendly staff, noise from the hallway and other rooms, rooms themselves not being up to snuff. I stayed here with girlfriend for an entire weekend and extended our stay because we were so impressed with our room and with the friendliness of the staff, not to mention the location! Wow! It's perfect. I love that you're literally a block and a half away from Alvarado Street, which is real Monterey (not "touristy" Cannery Row) where you can get great drinks and food at local restaurants and bars! And you're only an easy 2 block walk away from the Wharf! Do not listen to the naysayers! The rooms and location are amazing! Very romantic! ;)

Plussat: convenient location for tourist

Miinukset: N/A

Plussat: Extremely pleasant facilities and within walking distance of Fisherman's Wharf.

Miinukset: Their check in set-up is dreadful.

Plussat: Good room! Enough space, good shower!

Miinukset: Breakfast. Few food options! Uncomfortable dinning room.

Plussat: The gas fireplace was nice and the beds comfortable. Nice choice of showers in the bathroom.

Miinukset: Wish it was a little closer to tourist activities and that the staff would let you know that there is a free shuttle in the town.

Plussat: Hotellin miljöö on tyylikäs ja huoneet tosi tilavia.

Miinukset: Ilmastointi ei toiminut ja "complimentary breakfast" oli suomalaisiin tottumuksiin nähden kovin vaatimaton. Äänieristyksessä on puutteita, ja vesijohdot (WC, suihku, kylpy) pitävät huomattavan kovaa ääntä.

Plussat:

Miinukset: Parking = Extra Money; Internet = Extra Money

Plussat: The rooms were spacious and clean. Beds were comfortable. Layout of the rooms was nice. Great location near a plaza.

Miinukset:

Plussat: Nice television. Comfy beds, nice bathroom with 2 showers

Miinukset: Horrible horrible horrible.. Is that clear enough? I asked for a room away from the street and was told I would have to pay $20 more so I just took the room they gave me which when we got to it, was of course, right on the street. Room 233. The room was 80 degrees according to the thermostat so we had to leave the windows open. The music and yelling from the bar across the street went on all night so we couldnt sleep. The trucks and traffic driving by next to our room were unbearable in the very early morning. We paid $200 including the $20 parking to not sleep at all, all night long. Worst hotel experience of my life and I travel every other week for my work. On a scale of 1-10, it was a zero.

Plussat: Everything. Every aspect and experience was perfect. The staff was great and the room was wonderful.

Miinukset: nothing.

Plussat: T thought the hotel in general was charming, with interesting room decor and most of the amenities I like in a hotel of this caliber.

Miinukset: I found the bed pillows were too soft for comfort. Also, the continental breakfast provided was skimpy and cheap-tasting.

Plussat: Good location, in heart of downtown. Parking can be an issue. Hotel could use an update.

Plussat: Location was a block away from the wharf with restaurants and shopping nearby everywhere. Hotel was beautiful with historic architecture and vintage furniture

Miinukset: Walls were thin and you could hear your neighbors' movements

Plussat: The customer service was amazing and the room I picked was smaller than I thought and they upgraded me for free and the new room was amazing and we had a great time there!!! It was close to lots of sites we visited and we had a great trip!!!!

Miinukset: I didn't like the stairs and the elevators were far from the room due to the fact that we have to pack a lot because we have a baby but the bell hop helped us and they accommodated our every need!!!

Plussat: The staff were SO amazing! They were helpful and kind and their customer service was just so outstanding! The lobby was very pretty and the spa and other facilities were absolutely perfect! The locationn was nice; five minutes from he wharf and downtown. I’ve never been that close before so it was nice.

Miinukset: The fan on the ceiling so loud I couldn’t sleep and too hot to turn off. The room smelled very bad and nothing helped. It was very very small for the price. The bed was incredibly hard. The socket in the bathroom didn’t work so I had to find an alternate one and all the others were awkwardly placed so it was hard to get ready in the morning. I was beside the stairs and I listened to loud noisy people run up and down them all night, especially children. My phone didn’t work the first night either. The loud fan also only had two setting apparently even th it clearly had more but only low and high worked. High nearly had it flying off the ceiling and low did nothing. It was very hot in the room; they even put a fan in the hallway on the second floor. I’ve stayed at cheaper hotels with larger rooms and more comfortable beds; the price, I think, is due to location.

Plussat: The most polite, friendly, and helpful staff I have encountered at a hotel in awhile. The hotel itself was located in a perfect spot in town with lots of food places and stores close by. The fact the this hotel has such a historic history, being that it is 112 years old, made it all the more fascinating.

Miinukset: Loved everything!

Plussat: Smallest room I ever stayed in. Staff was rude. Breakfast was bad. Rooms outdated

Miinukset: Everything

Miinukset: They in the process of adding more room. But when they put you in the "historic" part of the hotel, it seems ancient. We were put above a cafe, very noise until 10:30.

Plussat: Beautiful Downtown, close to Fisherman's Wharf, and well-preserved and maintained building and rooms. Rooms are older and bathroom fixtures & layout could use updating, but the furnishings are antique, the bed was comfy, and the room was clean and neat throughout, and the place was quiet. It is located conveniently close to many differing restaurants, and of course the real touristy hotspots are only a few blocks away. Bring your walking shoes!

Miinukset: So the closest parking they refer you to is 4-blocks away and there is no guarantee that you'll park closer even at check-in as they have no "dedicated" on-street parking/loading nearby. There are stairs everywhere, so even if you ride the elevator up, once you get to your floor it's the old-fashioned "wandering" hotel with weirdly set up hallways and you go out of one building into others, and there are stairs everywhere! Only 3-5 stairs but railings are only on one side if at all, and there's no forewarning of that fact.

Miinukset: A bit noisy due to street area

Plussat: The staff were very courteous. The hotel decor and history. There was a farmers market on the street in front of the hotel.

Miinukset: There was some minor damage on the bathroom counter. Just an eyesore, nothing major. The tv was old but it worked fine.

Plussat: Friendly, helpful staff. Great location, close to Fishermans Wharf and lots of restaurants.

Miinukset: Mattress was too firm for my liking

Plussat: The hotel had an excellent location only a short walk from Monterey Bay and the wharf. Although a bit shabby, the hotel has a charming feel. The staff was helpful and friendly.

Miinukset: Both the room and bathroom were uncomfortably small. Other than the bed, there was only one small uncomfortable wooden chair to sit on. No microwave or refrigerator was provided. The worst problem was the noise, both day and night, which made it impossible to get a good night's sleep. Between the trash trucks, the squawking sea gulls, the late night party goers, and street construction peace was not to be had. And, because the room was not air conditioned, the windows could not be closed.

Plussat: I liked everything. Very central location. Close to shopping/restaurants. Close the 17 mile drive. Cannery Row was less than 10 min away. Room was great, pool was great, staff was great.

Plussat: I liked that the room we got was two stories and it was spacious. Nice clean room!

Miinukset: The smell downstairs and one of the handle was broken in the bathroom. No big deal for us, but the smell was a bit irritating

Plussat: I liked how it was located within everything. 10 minute drive to the Monterey Aquarium and to delicious food. There was the Del Monte outdoor plaza right across from the Inn as well.

Miinukset: I think the necessities could’ve been better, the bed kept slipping and rolling around when you had your back against the headboard. The room smelled strongly of bleach so we had to get candles to hide the smell. And one of the towels had a big hole in it.

Plussat: the hotel was very clean, nice fireplace in the room, patio was also nice, no charge for parking

Miinukset: staff was horrible as i arrived the lady already seemed unfriendly, no hello or anything the only thing she said was drivers license and credit card, when she read that i was from salinas she told me normaly she would have to recline me because they don't check in any locals becouse someone had a party there and destroyed the room. doesn't mean all locals are like that. and also the shower sink was clogged.

Plussat: Location was nice and near most attractions. Staff was very nice and helpful. The office staff member changed our room when I notified him of my unhappiness and upgraded us to a two level suite. Great deal on aquarium tickets. They have a 2 day pass if you purchase at the office that is the same price as the aquarium ticket booth for 1 day. Breakfast was nice as it was included. Fresh fruit, baked goods, and even waffles.

Miinukset: First room was terrible. Torn curtains. Torn chair. Spotted lamp shades. Very disappointed. Pictures are deceiving. There is no view to speak of other than the street or the parking lot. The outside furniture does not look like the pictures. Outside fire area was never lit. Had the worst elevator. I thought that it would break every time we were in it. Had to use the stairs out of fear.

Plussat: Cute atmosphere

Miinukset: The rooms are too close together. Felt less private

Plussat: I loved the beautiful decoration in the room. Pretty pictures etc. I loved the two separate spaces, sitting with couch and tv or laying in bed w fireplace and tv. Great set up!!! 5 stars! Clean too

Miinukset: I'd give 5 stars except two things, we we're on the second floor and there was a floor above us which anytime somebody got up and walked around the floor squealed and creaked very very very loudly and it kept us awake from 6 AM till check out the second reason is because we couldn't get a later check out.

Plussat: The room was actually nicer than I expected. Great location too. 1 exit down from the 17 mile drive, we made use of that! We will probably stay here again on our next trip

Miinukset: Parking lot was small and super easy to miss.

Plussat: The staff is amazing here. Danielle went out of her way to accommodate us and really made our stay perfect. The complimentary breakfast was also delightful. I would definitely stay here again.

Miinukset: Staff was rude and the housekeeping staff did not close blinds and leave air conditioner on when it was 100 degrees. Upstairs bedroom was about 100 degrees all night. The air conditioner was downstairs and there was not even a fan to be offered by hotel. The only thing they offered was that I could check out. Even after an email to the general manager. Spiders in sky light upstairs bathroom. This was an overpriced room for what I booked.

Plussat: Room was clean staff helpful and friendly

Plussat: LOVE the fireplace in my room, it's real and makes just the right amount of white noise for a great sleep. Appreciate the microwave and minifridge, and the sitting room was nice. Outdoor firepits are a nice touch. A little too far from central Monterey for my liking, but I appreciate that it's so close to Del Monte Center with Whole Foods, movie theatre, restaurants.

Miinukset: Weekend rate is ridiculous, but this is the true across hotels. There were a few minor things that made the place feel low-rent that could easily be fixed (generic key cards, they make you put a parking permit on your dash, tiny lobby, elevator interiors are beat-up and outdated). The no late checkouts under any circumstance policy is dumb, but I kind of suspect the receptionist was just saying that because she didn't want to deal with arranging one for me.

Plussat: We liked the rooms, the grounds, the staff and the location. And the breakfast was much better than we expected.

Miinukset: We could hear the people in the next room talking and especially the kids.

Plussat: We were in town for college tour. These facilities were great. Having restaurant on premises was perfect. Excellent food and friendly service.

Plussat: The bar and restaurant has great staff. Little pricy. Nice room.

Miinukset: Pool was down for maintenence, didn't see that on the Web site. So our pool view was not that nice.

Plussat: the rooms were very comfortable but a lot smaller than the pic leads you to believe. The bar is open until 9 pm. the room service is for dinner only

Miinukset: All good

Plussat: I loved the location and the quality of the rooms and the quality of the service. While its an older property it's in good shape and everything works. Its a great place to base a stay in Monterey

Miinukset: The long hall ways

Plussat: This is a beautiful hotel with very helpful and courteous staff who made us feel welcomed and comfortable. The beds are heavenly and the little store by the front desk offered food, drink, snacks and toiletries for sale in case you forgot something, the staff at the dining room and event dinner was also very helpful with a special thank you to Marion who provided warm and efficient service to our entire group throughout our stay. ( we were there for a wedding)

Plussat: Cookies at 5pm

Miinukset: Bad pillows. Parking fee when plenty of parking around the hotel. Hotel is not within walking distance to any Monterey sites. Loud rooms near highway on ramp. Wouldn't stay here again.

Plussat: Nothing,

Miinukset: Place is old and run down. Needs upgrade badly. only one food place not very many choices.

Plussat: All modern amenities

Miinukset: Rooms are a little small, but adequate

Plussat: I frequently travel to this location on business, and I love the staff at this hotel. There is a culture of great treatment as I get it from every employee I have met at the front desk.

Plussat: Location

Miinukset: We prepaid for the room online and upon our 8pm arrival we were informed that we were "lucky" that our room was still available (what!?). Once in our room, we found that the toilet was broken; water ran all night, even after maintenance "fixed" the issue at 11pm. The shower was broken. So no baths for us! We informed the desk and they offered to let us shower in another room the next morning - hardly a reasonable accommodation. There was a loud reunion going on at the bar and another on the second floor - both lasted well into the early morning (2am!). The late night desk clerk was rude and completely unapologetic. It was by far the worst Hilton experience ever.

Plussat: good location, spacious, nice staff, good calue/price ratio

Miinukset: The height of the rooms on the 1st level is too low. Avoid taking rooms on the highway side. No chance to eat anything after 9pm (you can buy some super market food at the reception and cook it by yourself in the room's microwave.

Plussat: Nice accomodation, nice food

Plussat: Pool excellent staff very helpful.

Miinukset: Residents bar closed 9pm very early if you are returning from dinner and would like to extend your everning.

Plussat: the hotel is located in a very good location

Plussat: Friendly hotel staff and cleanliness

Miinukset: Wall were paper thin. Could hear talking and walking in the am.

Plussat: the hotel looked nice from the outside.

Miinukset: hard bed, bad room location next to stairwell, lost reservation, tv remote did not work properly, poor water pressure.

Plussat: Good hotel, spacious rooms, located close to Fisherman's Wharf and the Monterey Aquarium. Easy access to the freeways. Value for money.

Miinukset:

Plussat: Location services

Miinukset: Thank you so much for everything the staff were excellent

Plussat: I loved the promptness of front desk to my every request.

Miinukset:

Plussat: Having a sauna & fireplace in our room! Help and friendliness of the staff

Miinukset: The bathroom was cleaned good enough when we returned from an outing.

Plussat: Love, Love, Love the location! Staff is excellent. Appreciate the daily delivery of complimentary breakfast to the room. Room 308 is great.

Miinukset: Over heard other guests complain of smoky smell in their room coming from unused fireplace. We didn't experience that.

Plussat: The fireplace was amazing. The service was top notch and they seemed to really care about the people. A bottle of wine was placed in our room when we were out because they overheard us say we were on our honeymoon. The bed was the best I've ever slept on in a hotel and the pillows were like little clouds.

Miinukset: Nothing this place was wonderful

Plussat: I enjoyed the room. It had a fireplace, it was right on Cannery Row and was right on the ocean. It was a lovely old building with lots of character and charm.

Miinukset: lots of birds throughout the night. Next time I would not sleep with the windows open like I did this time.

Plussat: Views of the sea and wildlife. My wife adored the room decor

Miinukset: Smoke from other peoples fires did come into our room, but not much of an issue. Didn't like paying for internet- most places this is now free. I also found out that we paid quite a bit more for our room than others staying at the same time (I was upstairs waiting for the lift when the receptionist was calling someone to advise that a guest was disputing how much they were billed (the amount was considerably less than we were paying))

Plussat:

Miinukset: Room was a little cramped.

Plussat: Personal attention that was given to me.

Miinukset:

Plussat: Relaxed friendly luxury atmosphere.

Miinukset:

Plussat: My favorite in Monterey. The entire staff is delightful and made us feel welcome. Karen made our stay perfect. We did not turn on the TV; Sit in the window seat over the ocean, light the fire, and enjoy.

Miinukset: Everything is perfect. The only suggestion? A hot tub on the roof among the beautiful potted plants would be ideal.

Plussat: Hotel was a nice location next to the quieter side of Cannery Rd. So we thought the construction across the street ruined the Bay watching during the day, We were gone most of the day. But other than that everything was wonderful!

Plussat: Clean, modern, great location and views. Wonderful breakfast in the room.

Miinukset: Not much

Plussat: We enjoyed everything about the Monterey Bay Inn. It was right on the water and was close to all the shops on cannery row. The room was beautiful and very clean. We will stay here again in the future.

Miinukset: N/a

Plussat: I enjoy staying here...hot tube on top floor where you can see Monterey. Comfortable stay and always clean. Definitely staying here again.

Plussat: No crowds at the end of Cannery Row, and close enough to walk to any style restaurant or pub, shopping, etc.

Miinukset: Very slightly disappointed there weren't Bluetooth speakers to plug into for music, however the soothing sounds of the ocean water washing against the rocks below our balcony was much more enjoyable!

Plussat: Location and the seals in the background hiding the bowling alley that was in a room above us.

Miinukset: Bad plumbing. When a bath was taken, the drain took forever and would occasionally burp up some black junk that stunk. Had to rinse the tub out after it drained because of the smell.

Plussat: Most of the rooms in the hotel have a view looking toward the beach and boat harbor (like ours). We enjoyed listening to the waves crash on the beach at night, mixed in with the distant barking of the sea lions/seals and sounds of the sea gulls. Breakfast was continental (fruit, pastries, yogurt, coffee, juice) served directly to the room. Room looked recently renovated and was in great condition.

Miinukset: Parking is an extra charge, and the spots are small (pretty standard for California). It was absolutely fine for us (small 5 passenger car), but if you have a standard car you should be fine, but if you have a truck it will be difficult to park. Hotel is wood frame construction, and you could occasionally hear people walking in the room above us.

Plussat: The hotel was fantastic. The view from the forth floor spa was outstanding. The hotel is located just off cannery row to be quiet and comfortable, but we'll witching walking distance to all attractions.

Miinukset: They need a restruant or step up breakfast.

Plussat: Location, nice room, great staff

Miinukset: Mandatory $10 fee for a five year old to get a $2 crummy breakfast -we ended up paying for a breakfast at the Monterey Inn down the street instead. The place needs a power washing! Gull excrement all over the place and not enough nets to prevent them from hanging out to poop

Plussat: Great location I would definitely stay here again!

Plussat: The staff was extremely friendly and helpful. There was a rooftop hot tub for everyone. Complimentary breakfast in bed. Spacious and nice bathroom. Beautiful views. You could see sea otters from your balcony.

Plussat: Great location, beautiful room...would stay again for sure!!!

Plussat: We heard the barking of the sea lions the first night - all night. The second night we were prepared for it. Charming!!

Miinukset: The buildings surrounding the hotel were creepy to walk by - especially at night.

Plussat: The location was awesome

Plussat: The Monterey Bay Inn has great bay views and is located centrally to downtown, the wharf, and Cannery Row - within easy walking distance.

Miinukset: No report.

Plussat: We spent one night in an ocean view room, and it was just beautiful! I loved sleeping to the sound of the waves, and opening my eyes in the morning was a delight. I also enjoyed the bed itself and its lovely linens.

Miinukset: I have no complaints at all. It was great.

Plussat: Beds extremely comfortable, concierges went out of their way to be helpful,rooms kept to a high standard

Miinukset: NA

Plussat: The location was good for our purpose to visit the Pepple beach car show.

Miinukset: funny rating during our stay.

Plussat: Staff was pleasant, helpful, and willing to give good information. Amenities were tasteful, well-done, comfortable and everything was accessible. Hot tub was great for relaxing and viewing the bay and city lights.

Miinukset: Convenient to shopping, entertainment and dining.

Plussat: This was our first trip to Monterey and the MB Inn was a very nice way to become acquainted with the area as it is right on Cannery Row. The staff were extremely helpful in making dinner reservations and in answering our questions. Our room was modern and comfortable and had unexpected niceties such as a CD player with CD's, We had a great view of the bay.

Miinukset:

Plussat: The location, the staff, treated very well

Miinukset:

Miinukset: Every time we entered underground parking the bottom of our car scraped the rise. This should be fixed. It was our only issue with the location, but serious enough to impact overall reading.

Plussat: - good continental breakfast - good location (walking distance from Cannery Row) - clean - accommodated an early check-in for us - friendly staff

Miinukset: - stuffy room (smell) - housekeeping left dirty towels in the room (on the floor) - bed is SUPER soft (not comfortable for me)

Plussat: Cleanliness, convenient walking distance to Canary Row and Money Bay Aquarium,restaurants, ocean...awesome location

Miinukset: Street noise was a bit much, i would request a balcony room,that's the only reason it isn't five stars across the review

Plussat: Very close to everywhere we needed to be. Fireplaces in each room, large, clean comfortable rooms. Free wi-fi, breakfast and wine/cheese hour in the afternoon. Great staff, secure parking.

Miinukset: Rooms facing the street are a bit noisy. No minibar, so we pucked up a few waters, snacks and sodas to put in room fridge.

Miinukset: I do not know how it is that this place is getting such a high rating... They obviously pay people (or give rooms away) in exchange for a positive review. The stay here was equivalent to Motel 6 experience at best. I won't ever stay here again

Miinukset: turn out i was issue a room which smell dog, clerk seeing that I didn't have a pet or even ask if i had one issue me one, When we checked in we where surprised with a 15.00 a day parking charge. When checking out I had told the same receptionist about dog smell and noisy traffic side of the room, he apologized and remove one of the 15.00 parking fee. Did question him if he new I didn't have a pet why did he issue me a room for who have pets

Miinukset: Our shower didn't drain properly and after several calls and waiting it was never resolved.

Plussat: The room, bathroom, location. Cheap parking on the street. Coffee. Wine tasting

Miinukset: Breakfast

Miinukset: wireless/ Wi-fi connection

Plussat: I really liked the afternoon wine tasting - not necessarily for the wine but for the snacks for the kids which made dinner less stressful. Convenient walk to aquarium.

Plussat: location is excellent. rooms were big and clean and well equipped. the staff is nice and helpful. they did everything to make us feel comfortable. nice happy hour and breakfast.

Miinukset: room for breakfast to small to accomdate the guests

Plussat: Clean begging and towels. Good location, big room. Convenient parking in the basement (additional fee). Breakfast is fair, wine/cheese time is complementary and pleasant.

Miinukset: We had a room on the first level and the room above had squeaky floors so we could hear when guests staying above waking in their room. This could be really annoying especially at nights. Patio is tiny and not private as offered.

Plussat: Good location, quiet, balcony, big bed room and accomodations such as fridge, coffee maker...

Plussat: The room was beautifully clean & presentable. Unfortunately we missed the wine & cheese evening but we were welcomed with a glass of wine even though we had missed the required time. A nice touch

Plussat: Very nice place to stay. Very close and convenient to cannery row, our destination.

Miinukset: The service staff, especially the ladies preparing and clearning up the breakfast area, were very nice and efficient.

Plussat: It is close to everything important and interesting and within walking distance. We did not have to use our car once we were there.

Miinukset: No

Plussat: My friend and I had a dog, and there was a welcome package for our dog in the room... that was a very nice touch. We also liked the wine and cheese hour... and unlike more luxurious hotels where I have stayed, the wine was very good.

Miinukset:

Plussat: The staff was friendly and helpful. Great location, within walking distance of Cannery Row.

Miinukset:

Plussat: the location was good and the front desk people were very friendly

Miinukset: we overpayed way too much. We were in town for one night and payed over 300 dollars. It was a hotel not a bed and breakfast. It was very loud with partiers. plus I am handicap and we parked in the hadicap parking and still had to pay and aditional 12.00 $

Plussat: Nicely remodeled

Miinukset: Toilet wasn't fully cleaned, coffee wasn't stocked, nor was shampoo. Breakfast didn't open till 7:30, gave me the feeling they were doing everything to save a buck and they were pretty high compared to the 10 other places along the same street

Plussat: I stayed on a Monday some some of these may change for weekend goers. Cost was good, only a little bit more than a Motel 6 but better quality. Much better pricing then hotels just a bit further down the road. Beds were firm but not hard. The towels weren't the thin scratchy things you find in low cost hotels. For those that might need it, they have a wheel chair lift to floor with the office (it's a weird staggered floored building). Parking didn't seem to be an issue.

Miinukset: You can easily hear noise from outside the room. My room was near the road and it was noticeable. The standard room is a bit tight.

Plussat: Great price Clean Beds are not bad Near downtown

Miinukset: Shower has low pressure Room is lacking, this is a budget motel for sure

Plussat: The location was perfect for visiting Monterey. Centrally located next to the Historic Park and Wharf area. Staff was friendly and efficient.

Miinukset: Although the room was clean, the furnishings are dated.

Plussat: Centrally located allowing us to explore Monterey

Miinukset: It is tired.

Plussat: The valet was super nice and helpful. The young woman checking me in was friendly as well.

Miinukset: I was happy with my stay

Plussat: Free breakfast - omelette lady was fantastic (great personality / fast / great cook).

Miinukset: Hotel is very dated, smells heavily of artificial air freshener, way overpriced (I used 50,000 Marriott points - same as the Ritz on the beach in Santa Barbara?!) - unfortunately the entire area is this way - high demand / low supply of rooms so lots of lousy accommodations for high prices. Expect to pay $500+ for a decent room (not here).

Miinukset: As we were checking in, we were told that we had signed up for two queen beds. As this was the one night in over 4 years that we got to spend together without her kids, I had made sure when I reserved the room it was for a king bed. After 10 minutes of negotiating, the lady at the front desk assigned is to a wheelchair accessible room with the king bed. Paying $400+ for the night, we were not very happy with the type of room we were assigned to. The bed itself was very uncomfortable. The mattress was very cheap and sagging on each side. The pillows were made of practically nothing but air. To add to the lovely stay, at 1:00 am we were awoken to the the fire alarm going off and loud flashing blinking lights in our room. The entire hotel had to evacuate and after the fireman came to turn the alarm off, we went back to our room. It was safe to say at this point we wouldn't get much sleep. As we complained to the front desk about our stay, they apologized and offered nothing to us. I will NEVER stay at this Marriott again and wouldn't recommend it to anyone.

Plussat: Location

Miinukset: Was downgraded rooms after using an upgrade. Poor greeting on arrival. Attempts at upsell on arrival.

Plussat: Excellent location and friendly staff.

Miinukset: Not able to park my own car

Plussat: Room was spacious and service was good. Convenient location.

Miinukset: Room needs to be renovated. Carpet and furniture are tired and don’t feel clean. Bathroom is old and mediocre. Ventilation is poor. Disappointed overall in quality of room.

Miinukset: We only had a single night stay and arrived earlier than the checking time. We were told to hang around for a bit for our room to be ready which just so happened to be 6 hours later. Then we walk into our room to sheets that had stains on them. And let’s not forget parking 3 blocks away and constantly having to walk back and forth to the car and back to avoid paying the $25 valet. Overall the hotel was not worth the amount we paid for it.

Plussat: It was a really clean and nice hotel. It was at a great location near the beach. Was able to walk to everything. Got a free upgrade when I checked in. Would go back again!

Plussat: Service at the bar/Starbucks location

Miinukset: Very slow food service, old school floors, wallpaper, & pop corn ceilings.

Plussat: Room was OK. Location was OK

Miinukset: No soap or shampoo in the room when I went to get in the shower the first evening. It was in the room the second day. The motel charged my credit card on Thursday, PRIOR to arrival on Friday. When I checked in, I was charged for both Friday and Saturday (we stayed two nights) so I was charged for three nights instead of two. On Saturday morning when I discovered what had happened, I called the hotel to asked why. Instead of an apology for an error, I was told that this was their standard business practice and the double charged night should be credited back to my account in 3 to 5 days depending on my bank. This is not a practice that I have run into before but think that in a place like Monterey where the vast majority of guests are tourists, this is a good way to increase profits. You collect the extra nights fees and collect the interest on the money until you have to give it back.

Plussat: The room was spacious, clean, and recently renovated. Everything was well-kept and in good condition, we thought it was delightful. Excellent value for the price.

Miinukset: The pool is an oversized bathtub and breakfast was minimal.

Plussat: Good value for basic accommodations..

Miinukset: I did not realize that i.t was in the flight path of the airport

Plussat: Clean & newly renovated

Miinukset: Breakfast could be better. If you are a carb loader, fine. Add choices of eggs or sausages pls for a more a complete breakfast experience. Add a few choices of fruits as well. Am I asking too much?

Plussat: I love the location. The room was very small but clean. I would stay there again.

Miinukset: The room size

Plussat: Comfortable bed, adequate parking.

Miinukset: The direction link on the email, took me to a totally different hotel; one that previously had been a Ramada. 45 minutes later, I arrived at the correct hotel, with Not much of an apology or explanation.

Plussat: Very friendly staff really clean and comfortable

Plussat: Safe, friendly, very clean and totally renovated

Miinukset: Everything

Plussat: Renovated rooms Reasonable price Free breakfast Free parking

Miinukset: The wall AC was a bit noisy.

Plussat: We we're in a freshly remodeled room. It was nice and clean, and it had a continental breakfast.

Miinukset: The staff was kind of badand the remodel was poorly done.

Plussat: It was clean, felt safe

Miinukset: Pillows were horrible, we were on the ground level, could hear every foot step from the upstairs guest, very noisy

Plussat: Good breakfast, spacious room, clean

Plussat: Good price. Nice breakfast. Polite and helpful staff

Miinukset: Noisy between rooms

Plussat: 6 pillows on the large, comfy king-sized bed...plus, the refrigerator, microwave, iron...appliances that provided added comforts of home!

Plussat: Great value for the money, nice staff

Plussat: The staff was competent, friendly, and helpful. The room was nothing special, but it did have a fridge. The wireless Internet worked well. There is a quaint Italian restaurant just across the street. All in all, this was a good hotel for a very reasonable price.

Miinukset: We stayed over a weekend, and on Saturday night there was loud, bass-heavy techno music coming from a club nearby. We could hear/feel the bass even with the door and window shut. This probably isn't an issue during the week, and it may not be an issue every weekend, but if you're sensitive to this sort of thing (admittedly, I am), you might want to check for further options in Monterey. This was only a minor annoyance, however; the hotel is still a solid deal for the price.

Plussat: Bed is comfortable，Both the refrigerator and the microwave oven are useful. Nice Breakfast.

Miinukset: some receptionists are cold

Plussat: The king room was spacious with a very comfy bed. Fridge and bathtub were good for kids.

Miinukset: breakfast was just ok. Dining area was cramped.