Monterey Marriott

Dirty Sheets

We only had a single night stay and arrived earlier than the checking time. We were told to hang around for a bit for our room to be ready which just so happened to be 6 hours later. Then we walk into our room to sheets that had stains on them. And let’s not forget parking 3 blocks away and constantly having to walk back and forth to the car and back to avoid paying the $25 valet. Overall the hotel was not worth the amount we paid for it.

Terrible hotel

As we were checking in, we were told that we had signed up for two queen beds. As this was the one night in over 4 years that we got to spend together without her kids, I had made sure when I reserved the room it was for a king bed. After 10 minutes of negotiating, the lady at the front desk assigned is to a wheelchair accessible room with the king bed. Paying $400+ for the night, we were not very happy with the type of room we were assigned to. The bed itself was very uncomfortable. The mattress was very cheap and sagging on each side. The pillows were made of practically nothing but air. To add to the lovely stay, at 1:00 am we were awoken to the the fire alarm going off and loud flashing blinking lights in our room. The entire hotel had to evacuate and after the fireman came to turn the alarm off, we went back to our room. It was safe to say at this point we wouldn't get much sleep. As we complained to the front desk about our stay, they apologized and offered nothing to us. I will NEVER stay at this Marriott again and wouldn't recommend it to anyone.