Montevideo hotellia

Plussat: View of the River Plate

Miinukset: Staff was unfriendly and seldom helpful; hotel is in desperate need of upkeep and maintenance. Food selection at restaurant is mediocre at best. No restaurant on weekends??? No air conditioner because they set to "cold climate conditions" on a set date regardless of what current weather conditions are outside. Hot and no air condition is hardluy expected from a hotel.

Miinukset: aamiainen oli vaatimaton

Plussat: Hyvä sijainti, halpa hinta.

Miinukset: Aika lailla kulunut mesta.

Miinukset: Air conditioning in most rooms of this building are broken or very week.

Plussat: Location with room overlooking the ocean was great. It went downhill from there.

Miinukset: Things went downhill from the minute we began the check in process. Virtually no English spoken in the hotel. Level of English spoken at reception almost nil. Hotel was clearly shabby,even at 3.30am. Whole place smelled musty and mouldy. Room was dirty and in below average state and poorly serviced. Mould in bathroom and dirty floors. Had to ask to have it serviced late one afternoon and even that was difficult. (had been forgotten) Room attendants rude and not wanting to replace tissues used. No repeat supply of water bottle or toiletries in room. Breakfast very poor and when placing an order for a dish, never actually got what we ordered and sometimes it took 3 attempts to get what we asked for (which was actually on a printed menu). I complained to the sales manager and the response to us was delivery of a bottle of cold water to the room late afternoon with 2 wine glasses. The breakfast/ dining room tables/chair/floors/crockery were dirty.

Plussat: Close to center and has sea view

Miinukset: Hotel uregntly needs to be refurbished. Couldn’t close curtains, hot water problems which were ultimately fixed, hairdryer repeatedly worked for 5 seconds then died.

Miinukset: wind noise

Plussat: Just the big room for 3 adults and location by the waterfront

Miinukset: Agreed with most recent reviews, the hotel needed update badly, they are doing some remodeling now but NH should closed few floors get it fixed quickly and put customers in the new room. Our the first day, our room had no hot water and hour later the air conditioner in the room was dripping water all over one of the bad room, I could see this wasn’t an isolated incident because the hardwood floor had water stains. I had to keep running down to the lobby to tell the receptionist. Seriously I should get 1 day credit for my stay. Not recommended to anyone now, go to Radisson in Montevideo.

Plussat: Location

Miinukset: Poorly designed room which did not have the advertised features of room safe, lap top safe, hair drier-all of which we needed. Electronic key kept failing and had to be reset frequently. Also no shelves or drawers in wardrobe and no furniture with shelves or drawers.

Plussat: Cleaning and spacious acomodations, room with a huge and confortable bed. Staff friendly.

Miinukset: Breakfast could be better, with more variety.

Plussat: Super close to the sights in Ciudad Vieja - an easy walk to everything!

Miinukset: Very noisy rooms. Could hear a lot of noise from the street and neighboring rooms and the main hallway. Room did not have the metal shutters necessary to keep noise out.

Plussat: Location, friendly staff

Miinukset: Room with no external window, but then it was a better value room

Plussat: Very good buffet breakfast with lots of variety of fresh baked breads and cakes etc

Plussat: Huone oli siisti ja sängyt erittäin mukavia. Sijainti on paras mahdollinen lähellä satamaa ja ravintola-aluetta.

Miinukset: Huone on erittäin pieni, joten matkalaukut eivät oikein sopineet mihinkään.

Plussat: Best breakfast, good shower.

Miinukset: The bed was too short for a 6.4 man.

Plussat: Comfortable beds and good breakfast

Miinukset: The area it’s in - old town - is extremely quiet on Saturdays and sundays with many things closed nearby. But is very convenient for the ferry terminal.

Plussat: Good breakfast (fresh fruit), right in the middle of the old port district.

Miinukset: A bit pricey, the room was quite small.

Plussat: Nice location, nice stuff, not expensive

Miinukset: Room without windows Noise from corridors

Plussat: The pool deck is awesome and has a great view!

Miinukset: The room is slanted as though the building isn't level and the furniture is old. The room doesn't have anyway to make coffee

Plussat: They have bicycles available for free to ride, the pool, the breakfast buffet and the personel was very kind and helpful.

Miinukset: I didn't like that they charge for the calls outside de hotel, the local ones, the prices at the 24/7 snack on de lobby is very expensive (the water specifically) and the A/C was to cold at breakfast time.

Plussat: Staff had good disposition to assist and breakfast was quite complete. Location is good, next to rambla and the montevideo shopping.

Miinukset: Pillows were a bit thin and you can hear everything from the rooms adjacent like TV or toilets flushing. Apart from this the stay was very pleasant.

Plussat: I was happy to pick this part of city with a lot of sandy beaches nearby. Old city is kind a dead so do what you can to stay within a short distance to the beach. I liked that there was a pool at the rooftop but the water was soo hot as in hot springs. We also left early morning so they agreed to serve the breakfast 30 min earlier for us (even though not well communicated among staff).

Miinukset: Hot springs in the pool at the Roof top.

Plussat: Location

Miinukset: Wall to wall carpeting and a „old“ smell

Plussat: Clean, good beds , breakfast is good.

Miinukset: Pool was shut down when we were there . No river views rooms . Place almost shut down due to virus

Plussat: The facilities were OK, the hotel was nice and the breakfast was good.

Miinukset: No garage.Expensive (US$ 20) and no room left. The receptionist didn't have our reservation. The hotel charged again the stay so I had to ask for a refund (which they promptly acknowledged). Kind of messy service but overall it was OK.

Plussat: The coffee

Miinukset: The room

Plussat: Hotel room: OK Breakfast: Good Location: Medium

Miinukset: Service: Pretty terrible. We wanted to make a reservation at a restaurant, but our Spanish isn’t the best. So I went to the reception to ask if he could call the restaurant to make the reservation for me. What he did was to call the restaurant and check whether they talked English, than he hang up and told me to call the restaurant myself from the room, so it could be properly billed. So yes, he was already talking to the person from the restaurant, but instead of making the reservation, he was squeezing every last penny out of his client.... terrible attitude.

Plussat: Perfect for the travelers by bus, cause its located 2 minutes walking from Tres Cruses bus station. From there CA1 bus runs to the center. Very good breakfast by Uruguay standards. Nice background music in the hotel.

Miinukset: The only problem: only one person from stuff could speak English.

Plussat: Everything was perfect

Miinukset: -

Plussat: Nice pool

Miinukset: Front desk was slow valet was slow Rooms noisy

Plussat: The reception staff were wonderfully knowledgeable and efficient, and recommended a restaurant nearby that was an fine fit for us. The building is a Beaux Arts delight, and the neighborhood is a comfy and stylish upscale suburb from the early twentieth century. The room facing the ocean was big and luxurious. The indoor pool was loud with music and coarse people, but the outdoor pool was fresh and though smallish good for a swim. We got good walks on the beach and a a fine break before a long flight home.

Miinukset: The outlandish lobby decor is amusing at first glance, but obtrusive soon after. There is no cafe in the building, only a vast and over-grand restaurant, but there are good cafes close by.

Plussat: Fantastic staff from the front desk and porters, to the restaurant staff and maids. Friendly, attentive, knowledgeable, and great smiles everywhere. The location was also great with several of the best restaurants of Montevideo just behind the hotel.

Miinukset: The furniture in the room was so stylish that it was sometimes impracticable. The surfaces were matt, and thus showed every bump, scratch etc. so as to appear not very clean. The restaurant was perfectly shiny, though.

Plussat: The people from the front desk where really pleasant and friendly. They told us about the history of this magnificent hotel. Breakfast was a real feast, everything was fresh and delicious. So much to choose from! Give yourself time to enjoy it!!

Miinukset: The WC is in a small separate room with no ventilation so it can get stuffy. The carpet had some stains The lighting system remains a mystery, there were light keys everywhere but they didn't light anything. Water from the shower floods the floor, beware it becomes slippery!

Plussat: Friendly and helpful staff on reception Great building Good position with a good restaurant, Garcia, close by.

Miinukset: For the price and 5 star rating it was just slightly clunky service and the quality of fitting in some area was poor. Eg Light switch surround fell off, room not made up until 4.30pm

Plussat: Beautiful building on the beach

Miinukset: No bar or lounge

Plussat: Area and staff was excellent

Miinukset: Gym is small and no weights over 25 lbs

Miinukset: Hotel is pretty worn down and needs renovation, but clean and value for money being pretty inexpensive! Can you live with that - this is your place.

Miinukset: TV never worked and despite mentioning this twice nothing was done about it. Also I had ongoing problems with the key card to gain access to my room and lost count of the times I had to go to reception to be let intoy room. While the desk were always prompt in resolving each issue, I felt it would have been better if the actual issue with the door itself was resolved. .

Plussat: Frenly stuff, free parking

Miinukset: Hotel is getting little older but still in good conditions.

Plussat: The staff were friendly and helpful.

Miinukset: The bathrooms need upgrading...no chance of slipping when taking a shower as there is no coating left on the bath. The breakfast room is pretty dire too, quite a lot of choice but scrambled eggs every day.

Plussat: The staff were really friendly and the location was excellent. My shower was actually very good - didn't go all over the bathroom and the safety deposit box was a good size and easy to use.

Miinukset: The room and bathroom was so old. Rust in the bathroom, tiles black, bath peeling, old bedding and a general feeling of grubbiness but it was clean. Okay for the money, I guess, but I wouldn't stay here again. The hotel allocated me a room on the top floor and when I opened the door the smoke hit me. I went straight down to reception and asked for a non smoking room which they quickly arranged. I have never booked a bad hotel on booking.com until now so was disappointed.

Plussat: I'd have to mention the view... gorgeous view of the bay and sunrise. The room was superb and the bed very comfortable. There was an excellent breakfast too.

Miinukset: The bathroom was very well suited but there was no disposable comb or a brush. We were on a emergency stay and we didn't have those on us. No toothpaste or toothbrush either. It'd be nice to have some disposable ones just in case.

Plussat: Finally a better breakfast. Room is very good and comfortable

Miinukset: Check out took a long time. Lot of people waiting to do the check in and lack of staff on the front desk

Plussat: Was only there for one night and got there late so did not get to use the facilities however the roof top pool and views looked great.

Plussat: They charged me $500 to do a load of laundry. Never gave me a receipt until I checked out, and had done 3 loads of laundry. $1500 for 3 loads of laundry. Should have been $500 PESOS. Would have been $20 per load. Ridiculous behavior by a hotel chain.

Plussat: Location near the residential area, very quiet

Miinukset: The hotel calls for an update.The room was not clean. The breakfast was not up to standard. The wooden launchers by the swimming pool didn't have any cushions, very uncomfortable

Plussat: The bed was very comfortable

Miinukset: The breakfast was of low quality, the room was not maintained well, several reperations were needed, there was an odour coming out of the plumbing

Plussat: Good clean room, good space

Miinukset: Facilities were a little of a letdown - no hot water for tea/coffee etc, room was nice but basic

Plussat: Really good breakfast, terrific location. Lovely rooftop pool with great views. Very good value for money.

Plussat: Swimming pool, view.

Plussat: The check in was flawless and the room excellent. Nice bed, and almost no noise. Great value.

Miinukset: The first room had a strong tobacco stink. It was really bad, but as soon as we call reception, they gave apologies and immediately found another room for us.

Plussat: The location was really great. It has excellent rooms. Nice air conditioning. Complete breakfast. Check-out was a breeze.

Miinukset: No free parking in a difficult zone. The check-in was slow, my electronic booking wasn't found even using the number. Finally everything was OK. There was no one at the SPA to supervise or to clean. Used towels were thrown carelessly around. No bathrobes at the room to go to the SPA. No glasses/cups on the room. Only one glass at the bathroom.

Plussat: Very modern, great rooms, super comfortable

Plussat: They decoration of the hotel Is nice

Miinukset: Everything was good

Plussat: The location is perfect--it is right across from the promenade and the MTD sign. The rooms are modern, big and fun.

Plussat: The Hyatt Centric in Montevideo is good if you are traveling for business. We enjoy smaller hotels, but the Hyatt did a nice job for the few days we spent in Montevideo. Staff was very helpful!

Plussat: Everything, specially the breakfast! The room was big and has a lot of space

Miinukset: Nothing

Plussat: Location, staff attention, cleanliness. Roon window not blocked, it opens to catch fresh air.

Miinukset: Air conditoning freezing in the aisle. The breakfast has few fruits.

Miinukset: They charged me Two times . Please resolve the issue

Plussat: The room is spacious, very clean and modern. I really liked the room design. It had a safety box and a lot storage room. We got the one with a view of the Rambla which was beautiful. The breakfast was delicious and with a great variety of food and drink to choose very fresh. The personel were very kind and friendly. The location is perfect to go to any place of the city, it has bus stop and market near by.

Miinukset: It didn't have a refrigerator in the room, and also the room only had one garbage can situated on the bathroom. It will be perfect stay if it had a pool.

Plussat: I've been customer of the Alvear for 40 years. It's well located. Right on Downtown. One block away from Police Central Headquarters. Connectivenes it's what I do appreciate more, if you the town, off course. Which I do very well from the times of the former splendor of the city.

Miinukset: Downtown and the city as a whole down graded a lot with the government of Broad Front. There is a transition now and expectation of recovery. Expectation so far.

Plussat: Parfect location and great breakfast.

Plussat: The attention was great! I arrived late and had no problems to check in anyway. Staff is great!

Plussat: A Christmas gift to my parents. Their experience was great! They thought the hotel was very clean, loved their breakfast, and the staff was lovely.

Plussat: Very good location. WiFi working. Reasonable price.

Plussat: Great location

Miinukset: The hot water takes forever to warm in the shower

Plussat: Staff was very helpful and kind. Very clean rooms and good hotel location.

Plussat: Breakfast and the general installation

Miinukset: When we arrived at the hotel after 14:30, there was no towels prepared for the room. We found the TV cables without conextion as well. Being a four-star hotel....

Plussat: Outstanding bed, great linens, exceptionally clean room, super helpful staff, fabulous central location.

Miinukset: Missed the part on the booking site where breakfast was optional so had to pay more once we arrived. Having said that, the breakfast here was probably the best we had during our 3 week stay in Latin America.

Plussat: Breakfast, room, customer service

Miinukset: They cut me before the end of the 'lease', and re-located me in a really inferiour level of hotel. I haven't appreciated that.

Plussat: One of the staff helped me to book a bus, was very happy with that.

Miinukset: The lift, with the id card, very annoying.

Plussat: Aamiainen ei ollut niin hyvä, kun sivuilla oli kehuttu. Aula - ja aulabaari ok. Internetti toimi huoneessa (8. kerros) aika hyvin.

Miinukset: Huone oli suhteessa ahtaampi kuin mitä kuvat antoivat olettaa. Yksi iso vuode kahden yksittäisen vuoteen sijaan. Lukulamppua ei ollut. Suhteessa huoneen hintaan, nämä olivat selviä puutteita.

Plussat: Very good location, helpful intentions

Miinukset: Problem with toilet flushing The choice for breakfast is rather limited

Plussat: The hotel is good value, for Uruguay. The location is fantastic, a quiet street right around the corner from great food and the main street. The included buffet breakfast was good, lots of items on offer

Miinukset: It would be nice if there were some changes at breakfast so it’s not exactly the same every single day. Also the only eggs on offer were often undercooked.