Fasthôtel Montpellier Est Parc Expo

Huone haisi homeelta, ilmastointilaitteesta tuli paha haju kun sen käynnisti, lattialla oli kuoriainen, WC:n muovi-istuin oli irti ja heilui vapaasti posliinin päällä, meinasin tippua monesti. Koko WC/suihkutila oli irrotettu asuntoautosta/vaunusta ja koko huone rakennettu parakkiin. Sängyistä toinen oli matala ja lähes nukkumiskelvoton, toinenkin hyvin epämukava laveri. Tyynyä ei käytännössä ollenkaan. Yläkerrasta kuului askeleet alas siten että pelkäsin katon romahtavan.

Didn't have the breakfast..... The bed was comfortable. The young women at the desk (evening and morning) were very nice and helpful.

The "bathroom" had not been cleaned (hairs and stains) and didn't have any towels, I had to go to the office to get cleaning supplies and clean myself. The shower didn't have a curtain, so everything in the "bathroom" including the toilet and our clothes on it, was wet and water was leaking under the door to the bedroom....

Even though we had check in time from 15:00 - 00:00 we informed the hotel we we're coming in late - around 23:00-00:00. We arrived at 23:35 to a closed reception that is supposed to be open 24 hours/day. No-one answered the telephone. Luckily we found another place to spend the night. We later mailed Fasthôtel Montpellier Est telling them we expected a refund and was told this would be done within 48 hours. One week has passed and we are still waiting..... This is not the way to run a business professionally. I wouldn't recommend this hotel to anyone!