Le Mount Stephen

Great location, beautiful hotel, delicious food and drinks, but the very best thing about this hotel is its staff who were genuinely warm and friendly, helpful and efficient. This was our family's first visit, but certainly not our last. We were pleased to meet the hotel's new head, a very impressive young man who said he was there to make the hotel even more perfect.

Very nice hotel, modern rooms, great location, very nice breakfast menu, super friendly staff,...... I recommend to visit the Bar, they make a fantastic espresso martini

I liked everything in that hotel, except the Windows in the rooms. I would have preferred larger windows, in order to have more day light and better view of the outside.

The location was great and the bar was spectacular. The room was high tech and spacious. The TV was fantastically big.

On check-in I was charged for the entire stay including $1000 for incidentals even though I was told that it would just be a pre-authorization. I only found this out at check out when I wanted to pay with a different card. However, after some discussion I was refunded the the amount for incidentals but I had to pay with the same card to save time. Pre-authorization should mean just that and not full payment!

Beautiful building, excellent staff. Room facilities.

Not the hotel's fault, but our 17 year-old daughter was not allowed into the bar due to licensing laws. A coffee lounge, or outdoor terrace area, would be a good idea to allow the family to stay together.