Hôtel Alpen Roc

In general everything very nice. Only the wifi was broken in large parts of the hotel, so I could not access it from my room. That was a bit of a hassle. According to the hotel manager (who was very nice) they had had a problem due to a storm a few days before my stay. Very good breakfast (for French standards) and excellent 4 course dinner.

We didn't know what to expect from a chalet in Morzine; stars aren't reliable indicators because they're all around the 2/3 mark. We were there for the thrills of summer sports and mountain biking and in all honestly we expected a bed and a bit of grub. What we actually got was an absolutely lovely little chalet, with simply fantastic staff, and - I'm not a foodie by any stretch of the imagination - but the food was phenomenal. For half-board dinner, there wasn't one night that we thought about trying a little restaurant somewhere down the road. There was no point; dinner was - and I can't stress this enough - fantastic.

Don't be daft. It was awesome.

We had to cancel the booking at short notice due to a cancelled flight. The hotel helped us rebook and did not charge us any cancellation fees. When we got to the hotel the staff where absolutely fantastic. The pool was great after a days mountain biking. Location is near to lifts, closer to the Super Morzine than the Pleney. I regularly visit the area and this was one of the best places I've stayed for location, value and facilities.