Cocoon Sendlinger Tor

I liked the location; the friendly staff (although see below); the design of the room - especially the window seat and table (although see below) and the quietness of the hotel. The room was also quite quirky and unique which I enjoyed. The breakfast was also wonderful though do be aware that it does not come free with the room whatever you might be told at check-in (see below).

I was told upon check in that breakfast was free. However, the next morning while I was eating breakfast, I was told it was 9.90 EUROS. While they eventually deducted this charge from my bill, the woman at reception made me feel quite bad about it all by continuously saying "I was there when you checked in and I did not hear the guy tell you it was for free". This implied that I was lying and it just left me with a bad feeling. A more appropriate way of handling it would have been to apologise for the misunderstanding. Other than that, the staff were great and very friendly. The room was not properly cleaned each day though in that the trash wasn't emptied and just accumulated. Also, there is a weird sliding door that means only the shower or the toilet can be closed off at one time. So if two of you are using the room, one person cannot use the toilet while the other showers unless they don't mind using it without a door. A strange and impractical design in my opinion. One other design flaw is that, unless you are really careful, water sprays everywhere each time you turn the tap on.