Living Hotel Das Viktualienmarkt By Derag

Location location location ... Breakfast was recommendable, hearty and very reasonably priced considering the variety and presentation. Staff accommodating and welcoming. Multi-shower/bathroom was lovely Nespresso coffee maker in the room. Adjoining restaurant Tian is well worth a visit!

There are no switches in the room. All light, A/C, and blinds control are by touch panels that are dimmed at night but not that dimmed, which means that you cannot have complete darkness in your room. Our room have electrified floor to ceiling shutters/blinds that did not work. For a two-night stay at the end of our journey we really couldn't muster the energy to get a hotel technician to fix it (so it's on us). However, at this class of hotel one might actually expect that simple room functionality is checked before the next guests arrive?

The hotel is situated in a great location. The reception staff were very kind and helpful. In the end we complained about being charged for breakfast for all our stay when in fact we only came for breakfast one day and the very bad service. They reimbursed our payment and parking fees but still its not the money that matters as much as the service and respect you receive.

The paid breakfast service did not live up to the good standards of the hotel. The breakfast staff, a particular old man was very rude and did not offer any services to us whatsoever. He gave us the bill right at the beginning and never came to ask us once if we needed any coffee, teas or cooked food. So we only wanted to come for breakfast one day throughout our 3 nights stay. The breakfast buffet had limited variety and the cutlery was also very dirty.