Mussoorie hotellit lähellä Gun Hill

Plussat: Facility to go to the Mall road is very poor and with very low frequency. We have to await very long or either timing are too shorts.

Plussat: Loved the 360 deg view from terrace, food was good.

Miinukset: The room was not worth the price.

Miinukset: Wifi was not working. Bedding was not comfortable

Plussat: Breakfast was amazing. There couldn't be a better location around Mussoorie for this kind of a resort.

Miinukset: The price was high, maybe because of the holiday season.

Plussat: Pathetic property

Miinukset: They have MANOR rooms which do not have even the basic necessities

Plussat: Nothing

Miinukset: We are having our breakfast which is not as per the status of the hotel and the staff is not corporative. Improve your hospitality courtesy. As you can the oil in the puri's and the way to present the food

Miinukset: The fact that the rooms are not smoking

Plussat: Very clean and well maintained property, lots of activities to keep guests busy, specially for kids. Amazing staff and Co-operation by the staff. Special requests were honored most graciously. Special thanks to mr Mehta, the GM, chef Subhash and Tarun.

Plussat: Everything is gud

Miinukset: Little bit improvement needed at check out tinesooperb

Plussat: Location

Miinukset: The service by the hotel was unexpectedly low. No one at jaypee hotel i believe now really bother about any customer feedback.

Plussat: Good if you want absolute solitude.

Miinukset: Nothing much for kids.

Plussat: Room was Comfortable. Location was quite and pleasant with lots of trees.

Miinukset: Breakfast could have been better, more of international standard. The property can do well with a Swimming Pool.

Plussat: A comfortable stay at a very quite location which was the best part. Food was excellent especially at dinner time. Nestled away from the crowd in Mussoorie was a great positive through our stay. Would definitely stay again and recommend.

Miinukset: Nothing in particular wasn't up to the mark. Although breakfast could have been a bit more rounded up. The bakery items weren't very attractive to have. However, the staff made up a little with their courteous nature.

Miinukset: appalling service. reception lost or car keys. we had to leave the car behind and use their car/Driver to go to Delhi on check out day. Inexperienced driver nearly killed us on motorway (no exaggeration) but thanks to the oncoming truck driver which thankfully had the right reflex (he swerved and crashed on the side to avoid us) we are still alive today. The managers response was "thanks for God's grace, I has sent my most experienced driver".... so beware the other drivers!!!! Other issues pale into insignificance but I would expect a 5 star hotel to avoid cutting fruits with a onion smelling knife, and admittedly some upholstery in the bedrooms were way past their lifespan, with cigarette burns, and large dirty stains.... Finally updated on the car key 2 days later, had been given to another guest, hotel has asked the other guest to send their driver to drop it off.....

Plussat: British style construction , location is excellent ,pin drop silence ,away from city lights and noise they have there own private forest so its pretty cool.staff is very courtesy and warm. rooms are quite big and spacious

Miinukset: no activites ,bon fire and some light music could add more value

Plussat: The open space.

Miinukset: Frequent power cuts and cost too much for a 4 star.

Plussat: (a) The facility for pick/ drop to The Mall. (b) Comfortable beds (c) Perfectly heated water in the showers (d) The fact that one could open the windows (e) The deck with its loungers (f) The staff were prompt, except in the dining room (the one time that we ate there)

Miinukset: (a) The food was a complete disappointment, as was the severely limited menu. (b) The feeling of neglect (one saw dirty cushions strewn about/ stacked right at the entrance - gave the hotel a decidedly downmarket appearance) (c) There were no markings on the room phone (for important extensions - one only managed to call reception through hit n trial). One of our rooms did not even have a directory (d) The marble slabs in the downstairs hallway were cracked in several places, which took away from the feeling of luxury (e) The seat of the armchair in our room was stained in several places (f) One got the feeling that neither the hotel staff, nor the management, seemed too bothered about making the hotel a more interesting place for the vacationer. One could, at the very least, have a live performer in the evening. That might have made the food more palatable and given us a reason to feel less constrained (given that the last pick up from The Mall cleverly leaves around 8, forcing many guests to dine in the hotel) (g) While the bathroom had fancy marble, one could see mold in several corners. Towels too were coarse and looked old.

Plussat: Excellent property. Well located, well refurbished and maintained and excellent WiFi. Indian cuisine was excellent.

Miinukset: Very limited menu and many items (especially western and Chinese) not available. Overall limited food choices if you are looking for a break from Indian food.

Miinukset: Breakfast could have been better. Not too many options.

Plussat: Excellent location. Great staff ready to help

Miinukset: Nothing in particular. Can have more options for food . Beds however were too soft

Plussat: buffet breakfast was good.

Miinukset: they should provide heater as they mention in facilities.

Plussat: Property is really beautiful and is situated at an awesome location.

Miinukset: We had booked a premium double room with balcony. The staff allocated us a much smaller and dingy room which had no view. Upon enquiry, they said that the pictures on site are for entire property and not room specific. When we showed them the room we had booked on booking.com, they said that it was a duplex and not available. We expressed our dissatisfaction and asked to speak to the management. Then they shifted us to the room we had earlier booked on website. Also, room service was bad. They kept ringing on odd hours for spa booking and ordering from room service.

Plussat: Everything else, the property is spacious, tastefully done.

Miinukset: The first room that we tried were in 300 series, those ones we did not like.

Plussat: Good location... Historic feel... Nice View.. courteous Staff...

Miinukset: The entrance to the hotel is very steep. Really difficult for elderly people to enter without car.

Plussat: food was excellent, restaurant was good. second room given was good at an extra cost. Staff were polite.

Miinukset: First impression was very poor.online picture of room and hotel was misleading. Although told that i was upgraded due to my selected room being not livable, the room given was also not up to standard as had smell in the room and was small and did not have a mountain view, i had to upgrade paying extra amount Rs 2000.00 per night. it was very noisy outside the room with children ringing the room bell and running away. Also there was a marriage party which had loud music belting out till late. not at all peaceful, feel this problem was mainly due to the marriage party given the good rooms and other guests accommodated in the bad rooms. Asked people to change bed linen and clean room which was not done. they had redone the beds.

Miinukset: all duration of the stay was disturbing as there was lot of noise in the resort that too in the night, night sleep was so disturbing that at could not sleep properly due to constant disturbance. over all that was wastage of money and spoil of holiday.

Plussat: Everything, specially the location and the property area. They used every single corner of the property for the mind blowing views.

Miinukset: Food is not that good and prices are quite high for the food.

Plussat: Views.

Miinukset: Lobby was cold

Plussat: Only one issue of their locking system of there doors. People gets stuck but they are not changing that locking system

Plussat: Breakfast was not good and it was really bad .

Miinukset: they could improve the service.

Plussat: I booked this hotel for family. They loved the place. The only thing beware of monkeys. Nice hotel, location, people, food.. best

Miinukset: Monkeys around

Miinukset: Room should be clean and towels and linen must be washed and stainfree.

Plussat: Breakfast was so nice. View from room was excellent.. Comfortable stay

Miinukset: They should avail taxi and pram for small kid

Plussat: Location

Miinukset: Good Hotel

Plussat: Location, views, staff helpfulness. (Special thanks to Mr Ram Singh Rana)

Plussat: - The hotel location is pretty good. - The complementary breakfast is excellent. - The hotel restaurant was amazing too.

Miinukset: If you are booking this property, be aware that there are 2 types of rooms: 1. Base view room 2. Deluxe and Super deluxe room We, unknowingly ended up booking a base view room and regretted it the moment we entered the room. It was below standard in every aspect. There was a peculiar smell in the room, as if it has not been opened for a while. There was minimal furniture to begin with and whatever was there, was pretty old. The bathroom was extremely small especially the washbasin, one could not even wash their face properly. No offenses but it felt like we were like staying in a servant quarter i had back home. While booking, may be we missed out the "base view" part but we didn't see any pictures for this room for sure. We did request to upgrade to deluxe rooms but it was denied every single time with a reason that there aren't any available which I find hard to believe in a monsoon season.

Miinukset: Staff are not co operating.. very bad experience to achieve. Room tariff was very high. No AC facility of deluxe room. Only food quality was up to the mark.

Plussat: location and siting of the room, it is on walking distance to main market so need not to go too far

Miinukset: kits were not placed in bathroom, fluctuation of light and gyser not working

Plussat: Best location and best veg breakfast.

Plussat: Everything about the hotel was good .. The location is just ten steps from mall road , rooms were clean n comfortable ,staff was very helpful and courteous especially the lady at the reception and the person who served us breakfast in the morning named surya took good care of us .. Breakfast was tasty n wholesome .. There is ample parking space and a dormortory for the drivers to stay as well ... We stayed here for the second time and we weren't disappointed!!

Miinukset: Breakfast for not good. Also the furniture in the room looked very very very old. Seems like broken furniture was purchased for the rooms

Plussat: All staff is very cooperative. Room service is excellent.All eminities are available in room.

Miinukset: Whichever I didn't like I had gave my comments to hotel manager.

Plussat: The food preparation is amazing! The kitchen can take some time but all the preparations were good. Bfast was good too. Other than this I cant think of more positives.

Miinukset: The location - its just 5 mins walk from the mall road but the passage is having two wheelers running and a public facility as well. Also from where you park to the entrance its a slope so if u have heavy baggage or elderly it can be challenging. Also the hills are bit far but the immediate view is not very good.

Plussat: Breakfast is good.

Miinukset: Nothing

Plussat: Very good

Miinukset: Bath poor water drain system

Plussat: Na

Miinukset: 1. When I reached the location, i was trying to find this property for half an hour with heavy luggage and a child. The staff was unable to guide me through and seemed least worried about the inconvenience being caused to me. 2. I had booked a room with window view however the room which I got had a view of a house just opposite to it which blocked most of the scenic view. When I spoke to the manager on phone (who was very keen and courteous when he called me earlier for making payment) that i had discussed with him earlier itself that i need a clean room with good view, he adamantly replied that this is the only room available, I can either take it or take a room in the 1st floor. I paid for a window room with mountain View and he was asking me to shift to a room with common open balcony. He was neither courteous nor congenial this time. 3. Food is just average, don't expect your taste buds to be elated. 4. There was power cut in the room and no power backup for fan but only for light and it was little hot. When I called the reception, the attendant informed that, "the one who knows how to run the generator has gone home

Plussat: Nice and friendly people

Miinukset: Breakfast was not that good

Plussat: Rooms were small but very tastefully decorated.bathroom was well equipped...very nice hospitality and housekeeping. The owner/manager Mr Karanwal and his team of hotel staff are doing a fantastic job...very prompt service very attentive and helpful. They will go all the way out to make your stay a comfortable and pleasant one.We had a wonderful 4 days spent there and will recommend it anytime. We would however request the management to contemplate installing ceiling fans because with only ac given the weather it gets very cold at night and if you switch it off the rim gets stuffy. One reason my child and me caught a cold there... But otherwise beautiful hotel, awesome view from t he rooms and a fantastic team to back a fabulous stay for it's guests.... Food is not just reasonable it's very tasty even the vegetarian options.... Overall 4.75 stars out of 5....

Miinukset: Monkey menace and the very narrow camel back road and immediate entrance of the hotel which is a little hard for aged people.Breakfast menu though gets a little boring and more options would be welcome overall food is very tasty and more than value for money in terms of quantity and quality....

Plussat: The food was good. Owner or GM is good but house keeping is very poor.

Miinukset: Room is dusty. And house keeping is very poor.