Mussoorie hotellia

Plussat: breakfast spread needed more dessert and drinks options.

Miinukset: swimming pool area to have more staff

Plussat: Mountain view is mesmerising , Food is excellent and thr hospitality is the best

Miinukset: Price

Plussat: We stayed for 3 nights and had an excellent time. The property is located perfectly, away from the hustle bustle. It's in the mountains so we are always in the clouds. We didn't need to step out of the property as there was enough to do. We traveled with out daughter and the kids zone, pool, outdoor games kept her well occupied. We also did the pine forest trek, it was a great experience planned by the hotel. At to of the mountain they prepared maggi with wood sticks collected on the way. Truly a wonderful experience. The staff was one the best. Especially chef Pratap Singh who added his personal touch to our meal everyday. They prepared Pahadi food for us which was delicious.

Miinukset: None

Plussat: The cleanliness

Miinukset: The food

Plussat: Staff hospitality was amazing.

Miinukset: Nothing. Everything was good.

Plussat: Excellent lay out...but inside it was not airy, hence felt warm.

Miinukset: Dinner lay out for vegetarians was average

Plussat: Service , food and location

Plussat: View from all restaurants and some of the rooms... location.

Miinukset: Not much to do around - small tourist places, but stay at the resort is worth everything else...

Plussat: Good but happy hour Pleace seating are not good change & sift open pleace

Miinukset: Good but

Plussat: Relaxed and comfortable stay

Miinukset: Was trying too but couldn’t find

Plussat: Location is excellent and staff has been very courteous and cooperative.

Plussat: Ambience ...interior, staff, rooms amazing ....

Plussat: We got upgraded to a suite which was very luxurious. Food was amazing esp. the daal bukhara and variety of food was great. The location is perfect.

Plussat: Everything.. Right from the valet opening the car door.... to the reception for checking.... to the room service... to the dining... to the activity area... to the bon fire

Miinukset: There is nothing that you can't like.

Plussat: The property is fabulous with amazing views and well maintained grounds. Its a historic property and maintains its old world charm and we thoroughly enjoyed the stay there. Its easy to access the Mall road from the property but its not on the mall road which means the restrictions of the Mall Road don't apply to the property which is great (else it could mean that we have to take different modes of transport to get to it on arrival in Mussoorie). The breakfast is good, the live music during dinner was great one day. They have activities to keep the guests entertained. Very polite and helpful staff.

Miinukset: - It gets noisy at times with the other guests sitting outside their rooms and having parties at night - the resort should do better to manage this (like offering such guests alternate places for their parties which are not near other guests' rooms) - Given this is quite a old property, the maintenance needs to be stepped up - we had issues with drainage and leakage in the bathrooms which took time to get resolved. These are minor hindrances - i would still strongly recommend the resort and if i ever go back to Mussoorie, will definitely stay here.

Plussat: Good

Plussat: The location , design and the services.

Miinukset: A bit noisy

Miinukset: The dinner was not good

Miinukset: Buffet Food was disappointing

Plussat: The scenic property.

Miinukset: Disturbance made by other guests at night.

Plussat: We spent 8 nights at Rokeby; 5 in the main hotel and 3 in the 2 bedroom apartment. We liked both. The suite had a nice outdoor space as did the apartment. Staff was very kind and conscientious. They made sure we had everything we needed and more. We looked forward to seeing the staff at the end of the day! We loved the Rokeby and wIll stay again if we return to Mussoorie.

Miinukset: Nothing.

Plussat: Location, staff, food

Miinukset: Location of the room (just off the lobby) meant loss of privacy.

Plussat: You have to know what you are getting into when you book this place. Its simply Nature mesmerizing you with layers of mountains and greenery till your eyes can see. Each room has its own beauty we changed ours cause we extended our stay by 1 day. The villas are out of the world giving you the best views of the valley. The staff was extra courteous and polite. The restaurant provides some great options and the food is delicious.

Miinukset: A 2nd restaurant could be added. Also high tea in the back garden over looking hills could be served everyday. Room no 1 is too close to the reception.

Plussat: Close distance to the mountains, able to stark walking treks from there. Privacy possible if needed. The Landour Bakery is excellent. Breakfast at hotel was good.

Miinukset: Very few information about what to do in the area, difficult communication in english. Spa wasn't really functional, Jaccuzzi needed 12hour advance notice if you wanted to use it - all in all not very welcoming and inviting. The surroundings are full of trash (although this not the fault of the Hotel). Tried several food outlets, and apart from the bakery they are all mediocre at best and the food was delivered poorly.

Plussat: Helpful staff, speedy check in and out, great atmosphere, good food, comfortable room

Plussat: Super location, yummy food and Hospitable staff

Plussat: The ambience

Miinukset: Rooms need to be centrally heated or they should put oil heaters . It got very dry using the heater in the ac

Plussat: The ambience, staffs, location, amenities all satisfactory

Plussat: The unique location. The quiet environment and clean interiors.

Miinukset: Neither the tea, nor the coffee is free.

Plussat: Very comfy hotel

Miinukset: All Good

Plussat: So I chose this hotel for my solo trip and I was really happy for my choice. View from my room was breathtaking & a balcony was cherry on the cake, so you can spend a lot of time in the hotel itself. Hotel is located right on top of the hill but they provide shuttle service till Mussorie Library. It is difficult to climb uphill but you can very easily walk down and its worth the experience.Extremely courteous staff specially Sunita & Babin Nautiyal, ready to serve you at any moment. I was staying alone, hotel occupancy was also less but I never felt unsafe. Overall a great place to stay if you prefer peaceful & quite place over crowded & noisy Mall road.

Miinukset: More options for Breakfast, specially fresh juices or bakery stuff Few suggestion for better service- Tissue Box in Washroom, Few Eatables in room for small hunger since the location is secluded. Washbasin took time for hot water.

Plussat: View from our rooms was really nice...we could see the snow peaks from there. The place is away from the mall road, so it was very peaceful and silent. This place also has a nice area to soak up the sun. Staff was very helpful and nice.

Miinukset: 1)Location was not good. On the way to hotel, the path was very steep and narrow. We had to call the hotel and ask them to send their driver to bring our car up. Same was the case with many other guests there. 2)Only the most expensive rooms have good views or the valley view. 3)The balcony was there but it was quite narrow not what we were expecting. It was more of a 3-star hotel than the 4 star as we were told. So don't have high expectations. 4)They have no lift, so if you are travelling with elders don't go for it. 5)After booking confirmation from this website, the hotel asks us to submit 50% amount to confirm our booking, which I didn't like at all. 6)Breakfast was ok, but not too many options for food. 7) They had some issues with the heating system, out of our 2 rooms one was very hot other was not heating at all.

Plussat: Right from the start we received top notch service. The staff helped us with every single one of our requests and were very friendly. The rooms were large , spacious and very nicely decorated, and the bathroom, specifically the toilet; incorporated seat warmers which were essential during the cold weather . The lobby had a very airy feel to it and gave a very rustic wooden lodge type atmosphere. The food from the menu was absolutely delicious and for a very good price. The staff were willing to provide free shuttles to and from Mall Road which was very convenient for us, the drive took only about 5 minutes and so it wasn’t a huge issue. Overall, We had a splendid time there.

Miinukset: I would have to say the location is one of the few downsides to this place. The road to the hotel is very steep and narrow and so navigating a large vehicle is very troublesome. The hotel does provide a shuttle to pick the guests up from mall road, however since we had our own vehicle we drove up, and it was very difficult. I’d recommend coming in a smaller car or just using the shuttle provided by the hotel. In terms of the breakfast menu, I would ask that the hotel provide a better variety in options since the choices were very limited. Although the food tasted great, a majority of the food choices on the menu weren’t available for oder, which was slightly disappointing. Other than that this hotel was fantastic and a pleasant stay.

Plussat: Ambiance, location & break fast & courtesy shown by staff.All good.

Miinukset: A bit difficult to reach at hotel since it is at the top of the hill.Hotel pick & drop from library chowk is only upto 6pm.

Plussat: Rooms were clean and spacious staff was very responsive and helpful. Food was good. View from hotel is very good as it is situated on the hilltop. Overall a nice stay

Miinukset: Distance from mall road. They don't provide transport from mall road to hotel after 6 pm. So if u plan to some mall road activity then this hotel not recommended. Taxi charges 300.00 from mall to hotel and that is fix rate

Plussat: The location is amazing. Far away from the city noise. The food is a delight. The rooms have all the amenities. They even have a resident dog.

Miinukset: The reception staff were a bit rude when we were trying to check in. All the other staff in the hotel were actually pretty kind and well trained. The cleanliness of the rooms can be better. Had a leakage in the bathroom while showering and the water had leaked all over the bathroom.

Plussat: This property is execellent to stay.Hotel staff was very kind helpful.Rooms were very large clean.Bathrooms were very spacious and were good to use.WE have booked 3 rooms and were there for 2 nights and our experience was amazing.Without any doubt you can go there.If you have your own car then its good.If you are dependent on taxi,then they have dropping facility but getting back to hotel you would need taxi.Great hotel..

Plussat: Large property with part old world charm, part modernity. Large rooms. Located at a vantage point at Mussoorie.

Miinukset: Poor maintenance, needs renovations. For the price you pay and the view it offers, better maintenance and renovation would do wonders to the overall proposition.

Plussat: Room size was good

Miinukset: Food options limited and not very tasty No food service after 10.30pm

Plussat: The food was very good, well served.

Miinukset: Room not upto the mark. A lot of offensive smell coming from bathroom.

Plussat: Property location is away from hustle, breakfast spread will not be what we usually find in 5 star properties though it taste fine. Staff is tad slow but warm. For a slow paced vacation its a perfect place. Have shuttle service to Mall road every hour.

Miinukset: Not at all clean .. not worth the money spent .. the property is in bad state .. breakfast was pathetic..

Plussat: The location and the ambiance

Miinukset: The service needs improvement

Plussat: A comfortable stay at a very quite location which was the best part. Food was excellent especially at dinner time. Nestled away from the crowd in Mussoorie was a great positive through our stay. Would definitely stay again and recommend.

Miinukset: Nothing in particular wasn't up to the mark. Although breakfast could have been a bit more rounded up. The bakery items weren't very attractive to have. However, the staff made up a little with their courteous nature.

Miinukset: appalling service. reception lost or car keys. we had to leave the car behind and use their car/Driver to go to Delhi on check out day. Inexperienced driver nearly killed us on motorway (no exaggeration) but thanks to the oncoming truck driver which thankfully had the right reflex (he swerved and crashed on the side to avoid us) we are still alive today. The managers response was "thanks for God's grace, I has sent my most experienced driver".... so beware the other drivers!!!! Other issues pale into insignificance but I would expect a 5 star hotel to avoid cutting fruits with a onion smelling knife, and admittedly some upholstery in the bedrooms were way past their lifespan, with cigarette burns, and large dirty stains.... Finally updated on the car key 2 days later, had been given to another guest, hotel has asked the other guest to send their driver to drop it off.....

Plussat: British style construction , location is excellent ,pin drop silence ,away from city lights and noise they have there own private forest so its pretty cool.staff is very courtesy and warm. rooms are quite big and spacious

Miinukset: no activites ,bon fire and some light music could add more value

Plussat: Excellent property. Well located, well refurbished and maintained and excellent WiFi. Indian cuisine was excellent.

Miinukset: Very limited menu and many items (especially western and Chinese) not available. Overall limited food choices if you are looking for a break from Indian food.

Miinukset: Breakfast could have been better. Not too many options.

Plussat: Food , kitchen staff and prompt service.

Miinukset: No extra activities

Plussat: Near to sightseeing and shopping

Miinukset: Was unaware that taxi cannot enter the hotel. Had to walk almost one km and the hotel is also located uphill. For a senior couple, it was a stress

Plussat: Nothing looks very good.

Miinukset: Bad Service

Plussat: The dining room was great. Nice food and good choices. The bedrooms were a great size with sweeping views down the valley.

Miinukset: The wifi was down which is always a pain. A bit of a hike to the area where we could connect with the taxi

Plussat: The view of the mountains and valley from the room was stunning.

Miinukset: The uphill location.

Plussat: Views are good from rooms, but so they probably are in all of Mussoorie. Nice hotel - but didn't really fall in love with it I must say. There were limitations.

Miinukset: Notice you can not travel through Mussoories the Mall to the hotel, you must walk or take a rickshaw to Library Chowk some 10 minutes away - so a bit inconvenient location.

Plussat: Location

Miinukset: Room size, facility, price.

Plussat: Cleanliness, food, hospitality, comfort, peace, view from the room, room service... What more can one ask for?

Miinukset: Everything was good.

Plussat: location and view from window

Miinukset: Price per day , it is pretty over priced :(

Plussat: Location

Miinukset: Fair

Plussat: Staff attitude. Breakfast was awesome. Very classy place.

Miinukset: Room had a stench of a dead rat. We had to keep the balcony door open for sometime for relief. I didnt complain about it but this is something the hotel should check before alloting it to a guest.

Plussat: Bfast was fine, but very less items, Chai was like no milk only water.

Miinukset: The worst place to Stay. Rooms in very bad conditions, Broken Taps, Leaking Jets, Intercom phone wire broken, Very Bad Beds, Curtains coming off there hooks, zero marks for cleanliness, Very very laid back slow staff, Very unprofessional. Never Stay here at all.

Plussat: Very comfortable and big rooms if you take super deluxe rooms. Deluxe rooms are small and congested.. 2 floor super deluxe rooms are the best with big varandah

Miinukset: Deluxe rooms are congested.

Miinukset: Ac is not working and they lie to us for ac issues.

Plussat: The location and morning breakfast was excellent

Plussat: * Location of Hotel at top of the hill.. ** Plants and attractive entrace *** Staff Co-operative **** comfortable stay

Miinukset: * Walking distance to the main square of hill station * open area of Hotel * Building & it space , facilities * parking * very good lay out space of restorent

Miinukset: There is nothing to like,

Miinukset: Not worth spending

Plussat: Superb valley view rooms. They were spacious too. Food was delicious

Miinukset: Toilet cleaniness

Plussat: Location

Miinukset: Management misguided me about the room type.

Plussat: The ambience of the Hotel & warmth of the Owners of the Property .

Miinukset: The Monkeys !

Miinukset: Food was a little overpriced.

Plussat: request for a room change

Plussat: The best heritage hotel you can stay in Mussoorie. The oldest , it was established first as a Club. The views from the rooms are awesome. Staff us friendly, Food especially for vegetarians is great. It is one of the few hotels in Mussoorie that has so much open space surrounded by plants where you can relax with a book in hand.

Miinukset: Everything exceeded the expectation. It was our third stay in the hotel and we never regretted our decision.

Plussat: Everything about the hotel was good .. The location is just ten steps from mall road , rooms were clean n comfortable ,staff was very helpful and courteous especially the lady at the reception and the person who served us breakfast in the morning named surya took good care of us .. Breakfast was tasty n wholesome .. There is ample parking space and a dormortory for the drivers to stay as well ... We stayed here for the second time and we weren't disappointed!!

Plussat: The view is good and the rooms are comfortable.

Miinukset: Reaching the hotel location is bit tricky...take guidance of hotel staff.

Miinukset: Breakfast for not good. Also the furniture in the room looked very very very old. Seems like broken furniture was purchased for the rooms

Plussat: All staff is very cooperative. Room service is excellent.All eminities are available in room.

Miinukset: Whichever I didn't like I had gave my comments to hotel manager.

Plussat: The food preparation is amazing! The kitchen can take some time but all the preparations were good. Bfast was good too. Other than this I cant think of more positives.

Miinukset: The location - its just 5 mins walk from the mall road but the passage is having two wheelers running and a public facility as well. Also from where you park to the entrance its a slope so if u have heavy baggage or elderly it can be challenging. Also the hills are bit far but the immediate view is not very good.

Plussat: Breakfast is good.

Miinukset: Nothing

Plussat: Na

Miinukset: 1. When I reached the location, i was trying to find this property for half an hour with heavy luggage and a child. The staff was unable to guide me through and seemed least worried about the inconvenience being caused to me. 2. I had booked a room with window view however the room which I got had a view of a house just opposite to it which blocked most of the scenic view. When I spoke to the manager on phone (who was very keen and courteous when he called me earlier for making payment) that i had discussed with him earlier itself that i need a clean room with good view, he adamantly replied that this is the only room available, I can either take it or take a room in the 1st floor. I paid for a window room with mountain View and he was asking me to shift to a room with common open balcony. He was neither courteous nor congenial this time. 3. Food is just average, don't expect your taste buds to be elated. 4. There was power cut in the room and no power backup for fan but only for light and it was little hot. When I called the reception, the attendant informed that, "the one who knows how to run the generator has gone home

Plussat: Nice and friendly people

Miinukset: Breakfast was not that good

Plussat: The food was good. Owner or GM is good but house keeping is very poor.

Miinukset: Room is dusty. And house keeping is very poor.

Plussat: Amazing property. The view from room is mesmerizing. The rooms are comfortable, decently big and clean. It can easily accommodate a family. While Mall Road is 5 kms away, it will take around 15 mins maximum to reach there. Will revisit it.

Plussat: Hotel is budget hotel with a excellent location and view , I really thank the staff who help me celebrate my daughters birthday specially Mr mukesh and Poonam who organise and decorated our room

Plussat: Location

Miinukset: Little far

Plussat: The location of hotel was good. It has good senic views. The rooms are very good, clean and spacious. Staff is good. But the staff at restraunt is not at all good.

Miinukset: There was no hot water in Bathroom. It was terrible if you dont get hot water in month of Dec and Jan. We were group of 10 people booked 5 rooms in this hotel but somehow the problem of hot water was there in every bathroom. The complimentary breakfast was not at all satisfactory. We had paid for DJ night as it was new year eve. The DJ night was quiet ok. But as they told us there would be gala dinner.The quality of food we had on 31 mid night was pathetic.

Plussat: Table tennis and indoor activities

Miinukset: New party arrangements and f&b too costly, preferred food outside only

Plussat: Dinesh on the front desk was very helpful during the stay and master chef in restaurant was very good in food.food was awesome.and weather was very pleasant.

Miinukset: Mini bus is not approachable . toiletries are not provided on every day basis.Buffey was called off last day without prior information.Restaurant is not sufficient to adjust the crowd gathering specially on weekend .you have to wait for every thing from crockery to food . but it's a pleasant stay in mussoorie.

Plussat: break was good but space is not much to attend more than 20-25 persons

Miinukset: approach to the hotel is bit difficult for new comers and restuarant space and staff to be increased to get alleast 80% hotel occupency

Plussat: Location was good

Miinukset: Not much to do at property

Plussat: Everything except what I didn't like

Miinukset: Privacy of the guests should be maintained. The decorum in the central lawn is not maintained at times. One guest shouldn't be disturbed by the ruckus of other.

Plussat: The resort is perched on top of a hill , a couple of miles shy of the main hub in Musoorie giving the advantage of excellent views and scenery, peace and quiet.

Miinukset: The food is uninspiring and routine.

Miinukset: Nice property with beautiful views. The property is closer to mall road and is easily accessible. Rooms are good with different options for different requirements. Staff is good and was very courteous so was the food, though very limited options.

Plussat: The property is amazing with fantastic views of mussoorie and was at walking distance from Mall Road. We visited there with family and had a good time staying there. Rooms were old and had a rustic look, they have us a upgrade in their wood cottage which was amazing. Whole property has views the only thing is you need to come out of you room sit and relax in their lawn. Staff was good and helpful, food was tasty though very limited options were there. Property is good to visit with family and friends.

Miinukset: Just a suggestion - should keep more options to keep the people engaged.

Plussat: Not much to like.. staff was good.. Food was fine

Miinukset: Only the costliest rooms have view.. Others do not as claimed on the website.. Can't sit outside due to monkeys and no view at all from rooms

Plussat: location is good

Miinukset: service was pathetic