Patricia Grand Resort Hotel

Do Not Stay Here If You Prefer Cleanliness

Upon check in I was hopeful that this place just might be our new beach hotel since our recent hotel of choice for the past 5 years had a bout of bed bugs. I was incredibly disappointed when I arrived to our room. If I could have found another hotel to stay at I would have at this point money was no object. The room was dingy and musty. The bed linens had stains and the curtains had holes in them big enough to let light through and wake you in the morning. I found two hair balls behind the bathroom door and one behind the shower door. The plastic cups on the counter in bathroom were wrapped in plastic which I thought was great until I picked one up and there was black dirt and a bug wing stuck to the bottom of it. Back to the bed concerns, the box springs had two large stains on the sides. I would like to plead ignorance is bliss and I will just assume the stains were from peoples' pets. The restaurant was horrific! We went to the breakfast buffet again trying to make the most of it. The new plates brought out for the buffet were covered in grits and food particles. After going through 5 dirty plates, we left and reported our findings to the front desk. She handed us a coupon for 10% off at Omega pancakes (which was wonderful) and gave us walking directions. We will never be back to such a place as this! I realize that most people may say, "well I'm not going to be in the room much" but trust me this hotel is on the bed bug registry and is pet friendly so I am sure they have fleas to contend with too! As a beach goer of 20+ years just stay someplace else.

The location was nice

That the room was not up to date

The bed was very comfortable.

The staff was slow and unprofessional. The wifi did not work. The smoke detector in my room had no battery! The cafe had no attendant for half an hour that I waited for coffee and milk was left on the counter during that whole time.