Mystic hotellit lähellä Mystic Aquarium

Plussat: clean, easy access, good breakfast

Miinukset: nothing

Plussat: Location was convenient and hotel was perfect!

Plussat: Being able to bring my pet was a major bonus. We didn't have to worry about leaving our dog alone and the rooms were very clean and spacious! The staff was very friendly and courteous and the breakfast in the morning was awesome!

Miinukset: The beds were a little bit too hard

Plussat: Clean and comfortable, with a very friendly staff.

Plussat: Very nice and close to the town of Mystic and close to the two casinos

Miinukset: I needed to move the reservation 1 day due to severe weather but Priceline and Hampton Inn were unable to accommodate.

Plussat: The beds were comfortable and breakfast was good. Hotel rooms were clean.

Miinukset: Had trouble getting into our rooms our keys didn't work so the lady had to give us a new set of keys. We told the lady at the front desk that it was probably the door and if its possible to just switch our rooms. She refused and gave us new card to try and that one didn't work. Our stuff was locked in the room the lady had to come up to our room and try it herself and it wouldn't work so she had to go back downstairs to get this machine thing that opens the doors but she couldn't see what she was doing because she didn't have her glasses so my friend had to help her smh worst experience ever eventually we were able to get into the room and they gave us new room. I map quest the address to see how far foxwoods was it said it was 10 minutes away but it was more like 20 minutes.

Plussat: Nice and clean hotel.

Miinukset: Inconvenient location without a car. Some receptionists don't seem to like their jobs... few were nice.

Plussat: I loved how quick and easy check in was! The staff was very welcoming and answered all of my questions. The rooms were nice and clean, had the perfect size television. The bed was extremely comfortable. Delicious hot breakfast was included until 10am. Check out was 11 so after breakfast we still had plenty of time to check out on time. It was just an all around great stay!

Miinukset: Because of all of the snow parking was limited. We had to circle around for a couple of minutes before finally parking in the last parking spot. But again snow is not something the staff can control.

Plussat: Clean rooms and friendly staff. The beds were comfortable and Towles fluffy. I felt very welcome with my dog. So many hotels pretend like they cater to dogs and then charge a nightly pet fee that is as much as the room! Having the indoor pool was a special treat.

Plussat: I like the fact that it came with everything I needed ... kitchenette area, iron and board, even WiFi

Plussat: Some of the staff were very friendly. Great location within walking distance to a ton of family activities.

Miinukset: One night, we got back to our room and it reeked of cigarette smoke. The receptionist said that they knew about the issue, but that they were sold out and that they could not give us a different room. After spending fifteen minutes in the lobby, the receptionist came to our room, covered her face, sprayed our room with febreze, and let us borrow a fan, but the smell did not go away. We have a one year old, so we ended up getting a room at another motel down the street. The next day, we returned and our room still reeked of smoke; the fan I had placed in the window to blow the smoke out had been removed from our room. We asked to be moved to a new room, but no rooms were ready for us to be moved into. The receptionist said a new room would be ready in 45 minutes. One hour later, I go to the desk to check on our room; I was told that the room was still being cleaned, but we would be ready in 15 minutes. The room was smaller than our first room, and a panel on the side of the bathroom mirror was broken. I had to ask at reception for the manager to contact us regarding the smoke issues; I would have thought this was a given when we needed to stay in another hotel for the night. Two hours later, no contact from the manager, so I asked the receptionist to email the manager again. An hour later, by which time my family and I had left to spend time with friends, the manager left me a voice mail. I played phone tag with the manager of the hotel for the next two days, but never directly spoke to her. The staff did not charge us for that night, which seemed a given, but I was really surprised that they didn't more proactively address any of the smoke-related issues with us. The orange juice machine, soda machine, and laundry detergent dispenser were all broken. They displayed printed-out signs stating they were out of order. While doing laundry the day before we left, I listened to two cleaners genuinely scream at each other about the length of time it was taking one of them to finish a room. Never, ever, ever, ever again.

Plussat: The fact that this place is very clean and comfortable all throughout...makes me definitely want to come back. I travel alot and very rarely seen places like this. My room was very clean, we even had a nice sized jacuzzi in it.The fitness center was decent, and the full breakfast in the morning was completely AWESOME! One downside,10 min from the casino. .Nevertheless,its location is still prime. Only 3 min away from Mystic Seaport area. This is my first post about any property,i spoke with their staff,who are so nice,who make you want to come back. just had to say something, it was that good.

Miinukset: 10 min from casino

Plussat: Nice room layout, pet friendly, convenient to interstate, good breakfast.

Miinukset: Location to town and attractions was not as depicted by site location at booking. Carpeting had sticky spots and smelled of dirty gym clothes. Poor soundproofing compared to other hotels we've stayed at, especially on this trip.

Plussat: The efficiency of the front desk staff.

Miinukset: Not even one courtesy bottle of water in the room.

Plussat: The complimentary breakfast was extensive and the staff was diligent in keeping all of the offerings replenished. The suite was large and very comfortable. We would stay again in the future

Plussat: Good size room in a great location, easy access to Old Mistick village, the Aquarium, Seaport. Friendly's and Mystic Diner on site, a gas station and convenience store with a Dunkin's and Domino's and then a McDonalds right up the street.

Miinukset: The air conditioner blew right on me in bed which was very annoying.

Plussat: The room was very large. We had a fridge and microwave, both of which worked well. Easy checkout from the room.

Miinukset: Walls too thin. I could hear every word my neighbors said. Whirlpool was a disappointment. Jets in unusual places.

Plussat: Rooms were clean and very close to attractions.

Miinukset: Nosie if you kept dehumidifier running.

Plussat: Wasn’t sure what to expect upon arrival but it surpassed my expectations. Spacious rooms, small balcony, pool and right across the street from attractions. Staff was very friendly. I look forward to future stays.