Mystic hotellia

Plussat: The hotel is clean and beautiful. Decor is lovely, with so much attention to detail. It's right in the heart of Mystic, with views of the drawbridge and river. The staff was very friendly and accommodating.

Miinukset: The bed was very pretty, but the mattress could have been a bit more luxurious. I'm not sure if it was just our room, but there was no full-length mirror and nowhere to hang your towel while showering. Overall great stay, though!

Miinukset: Everything was above expectations

Plussat: Perfect location

Miinukset: Nothing Really

Plussat: It was quiet, with a wonderful decor, very friendly and helpful staff and excellent location. Would love to go back.

Plussat: Location was walking distance to what we wanted to see. Aquarium and shops were a short drive, but parking was good. Breakfast was nearby and very good, they gave us a voucher.

Miinukset: No fridge or microwave, those are pretty standard in most places. You could have hidden them with paneling as another historic B&B did.

Plussat: Fantastic . Gourmet class. excellent service in a very homey atmosphere . This place is a gem . just far away enough from the hustle of downtown Mystic , and close enough to see everything. If you are into antiques and history, this is the place to stay . Feels like you"re at home , with a touch of class . I would recommend this place for anyone who enjoys a "cut above " for a great price .

Miinukset: Nothing ! They cover all the bases in a subtle and understated way

Plussat: Host was very accommodating and couldn't have been more welcoming. House is kept in period which is great fun. Breakfast was superb and different each day. Loved meeting the other guests at breakfast.

Miinukset: Nothing.

Plussat: I loved everything about this place. The history of the property, the owners Evan, Robert and Dixie (their sweet dog) who did everything to make our stay the most fantastic ever and who had fantastic stories to share about the B&B and the region. The interior was one of a kind. It is best to described the B&B as a living museum and will have you never wanting to leave it but to discover more incredible gems. Breakfast was incredible with freshly baked goods every morning and a unique menu that Evan happily adapted for my needs as a Vegetarian. The service was outstanding, you really feel at home in their home (they live onsite as well) and loved the special touch of having a decanter of Sherry in every room. Delicious! Perfect location, just 5 minutes away from a historic cider mill and a short 10minute drive into Mystic Seaport. Our friends have 2 dogs and it was no problem at all to bring them which made this weekend getaway even more special. Everything was perfect and could not have been better. A must-stay in and we will definitely be back!

Plussat: Evan and Robert were very welcoming. The breakfast was exquisite.

Plussat: breakfast was wonderful

Miinukset: decor was not our taste. too much clutter

Plussat: staff is wonderful. thanks sally evan and dixie .great made to order breakfast.very relaxed enviorment to unwind.room had fireplace and complimentary sherry to end the evening.breakfast next morning was delicious and unrushed.great blueberry muffins evan.hope to return soon. could spend a day investigating all the great furnishings

Plussat: Great location off the highway. Very nicely decorated rooms. The shower and bathroom was one of the best The bed was very comfortable.

Plussat: nice bright room.

Miinukset: Heater wasn't really warm enough, but its bearable.

Plussat: I loved the Octagon restaurant and the service I received there. The food was great and the staff went over and beyond to celebrate my husband’s birthday. Mariah was exceptional with excellent customer service skills. She frequently checked on us to make sure we were having a great experience while dining at the Octagon restaurant. She was very friendly and helpful along with our server. Thanks for making my husband’s birthday special and memorable! Doneita McFarlane

Miinukset: I would’ve liked to be able to enjoy a little more night life rather than having to go back into our room so soon after dinner. However, I came during the slow season so maybe that was a factor.

Plussat: Beautiful and modern hotel

Miinukset: No

Plussat: Rooms were very clean and the staff was extremely friendly and accommodating.

Plussat: Comfy bed and modern style!

Miinukset: There was no soap in our room (no problem, we just had to ask). Wish there was a microwave in the room!

Plussat: The staff

Miinukset: Not really but more choices of dining would help

Plussat: The cleanliness, the bed, and the restaurant downstairs. It was beautiful!

Miinukset: Nothing!

Plussat: Room comfort

Plussat: Location was great

Miinukset: Pricing for 1 night under 24 hours stay was too expensive

Plussat: The bed was very comfortable

Plussat: location close to highways.hotel was lovely,staff was so friendly & room great.

Plussat: Location was excellent and the host was very accommodating.

Miinukset: Nothing, a great place.

Miinukset: Very nice stay. Large clean rooms. Close to attractions.

Plussat: Wonderful motel, Room with character. Very clean and quiet. Owners on property making sure everything is perfect. Would definitely stay here again when visiting Mystic

Plussat: Nice old lady at breakfast!

Plussat: Room and bed were very comfortable. Staff was very friendly and helpful.

Plussat: There was a pool Maggie in charge of continental breakfast was super sweet

Plussat: The beautiful room

Miinukset: No

Plussat: The room was nice with a little living room area.

Miinukset: Theres no Microwave and I wish they have park near exit doors. We went there on a rainy day and we was very soak and wet because the parking lot was a little too far and we had no umbrella.

Plussat: the room was good. the layout was good. enjoyed my stay

Plussat: Location, cleanliness, breakfast

Plussat: Very helpful staff

Miinukset: Smoke detector light in room reflects off mirror at night should be put in a different location in the room.

Plussat: Everything!

Miinukset: Nothing!

Plussat: Terrific facilities at a good price, Steve at the front desk was extremely helpful, great location, and they have a shuttle bus which will take you to downtown Mystic whenever you like.

Miinukset: Terrific facilities at a good price, Steve at the front desk was extremely helpful, great location, and they have a shuttle bus which will take you to downtown Mystic whenever you like. The breakfast was much better than expected.

Plussat: We loved the room with a room divider king bed and a couch set up.

Miinukset: The breakfast was not very good: watery eggs, instant oat meal and stale bagels.

Plussat: I was pleasantly surprised that the size of the room was larger than anticipated

Plussat: Staff was wonderful and buffet breakfast was great

Plussat: GREAT ROOM.....PERFECT LOCATION....PLEASANT STAFF....NICE BREAKFAST...

Plussat: Spacious clean room. Beds comfortable

Miinukset: Directions to location were confusing. It was late. Dark used phone directions. Called location 1st time n was given wrong gas station which causes you to go under 95 under pass. Called again was given correct information. Did get there but had driven 2

Plussat: Hotel was close to the New London Submarine Base. Clean spacious rooms. Hotel restaurant was good. Free internet was good.

Plussat: Breakfast was average food for a good price, open at the right times. Bussing of tables was pretty much non-existent and we had to shove other people's plates out of the way. No one to wipe down tables either. Food service is another 3rd party company and NOT Hilton.

Miinukset: Beds were only average and not that firm or soft, but good enough and did not sag.

Plussat: Staff was welcoming, it was clean, and in a quiet but convenient location.

Miinukset: I would have liked a free continental breakfast. I felt that the $12 fee for that was honestly, ridiculous. I'have never paid for that in a hotel, it certainly wasnt anything more or special than any other hotel. And so we ate elsewhere .

Plussat: They were very friendly and very attentive great staff!

Plussat: THE LOCATION WAS FINE AND WHAT I EXPECTED.

Miinukset: THE BREAKFAST WAS VERY SO-SO. THE FOOD WASN'T VERY WELL COOKED AND WASN'T WARM WHEN SERVED. THE ROOM WAS ONLY AVERAGE. I'VE STAYED AT 3-4 OTHER HILTON GARDEN INNS AND THEY WERE ALL ABOVE AVERAGE, VERY NICELY APPOINTED ROOMS

Plussat: Location was great and easy to get to. Check-in and out was quick and easy. The room was clean and comfortable. The complimentary tea/coffee/water in the lobby was very appreciated.

Miinukset: The maid arrived later in afternoon and did not make the sofa bed.

Plussat: The view out the window was excellent. The carpet in the hallway was great and the wallpaper in the bathroom eased the bowel movement.

Miinukset: It was the last day of our NE trip.

Plussat: Pretty nice for the price! Pool was clean, rooms were clean. Great deal!

Plussat: Convenient, clean, functional.

Miinukset: "non smoking" room had clearly been smoked in.

Plussat: large room, microwave

Miinukset: unadjustale thermostat, room was cold at 67degrees,but window side of room feltlike 45degrees, coffee maker was broken,no coffee for me,bathroom faucet had an annoying watersaver device that kept shutting off the water when nothing was beneath the water

Plussat: The beds are squeaky.

Miinukset: The shower surround is dirty and has very sloppy caulk job.

Plussat: Location and quality of hotel

Miinukset: Only 1 thing ... could hear people talking in the next room

Plussat: Very friendly and helpful staff. Excellent for value.

Plussat: We had a wonderful stay

Plussat: Clean and convenient to the coast guard Academy

Plussat: Breakfast was great, easy and quick. The bed was soft and comfortable and the location was perfect for the conference I was attending.

Plussat: Our room and bath room where nice size. Breakfast was good for a continental breakfast.

Plussat: We go to into our room at 1pm.

Miinukset: The hotel was under construction and it was quite disruptive to our stay. Over 80% of our floor was under construction and we were not made aware of that ahead of time. I am quite surprised the rate wasn't lowered during construction.

Plussat: Clean, incredible value!

Miinukset: My only complaint other than a few minor cleanliness issues, was the bathroom door was a weird sliding door that didn’t offer any privacy. Even for a couple it was a little awkward.

Miinukset: Far too expensive for a Hampton Inn

Plussat: Everything was great

Plussat: The property was clean and comfortable. The staff was amazing polite and professional. The complementary breakfast was excellent.

Miinukset: Wish the pool was heated or available hot tub

Plussat: Every thing, location price .

Plussat: Very friendly and helpful staff. Extremely generous with food offerings. Breakfasts were excellent. Loved the evening offerings of fruit, cookies and dinner items. That was unexpected and most appreciated. The location was very good for places traveled.

Miinukset: The only negative we encountered was screaming children in the neighboring room 2 nights in a row. On our next stay, we will see if there is away to avoid that.

Plussat: Very friendly staff at front desk and breakfast

Miinukset: Pull out sofa not that comfirtable

Plussat: It's hard to say what I liked best about this hotel.It is in a great location for sites, attractions, and Foxwood's casino. It has very nice rooms that was a waste to only stay one night. The staff is one of the nicest staffs we ever in countered.gr8place

Miinukset: Not that we didn't like it; it doesn't have the best breakfast or set up for breakfast but we had our own mini kitchen.

Plussat: Cleanliness. Staff were very helpful. Quiet and an excellent breakfast. Would stay here again.

Miinukset: Parking lot wasn't plowed by a professional

Plussat: Clean and comfortable , friendly staff. Loved the fireplace!

Plussat: Breakfast was excellent, delicious and fresh. Location was terrific since it was very close to the highway and village with excellent dining choices.

Miinukset: Unfortunately, the swimming pool was not available but other arrangements were offered, otherwise everything else and everyone was great.

Plussat: Very comfy and spacious 1 bdr suite

Miinukset: The

Plussat: The gentleman at the front desk the night we checked in was one of the friendliest and most accommodating hotel staff I have ever encountered.

Plussat: The staff was very accommodating and the stay was fantastic.

Miinukset: N/a

Plussat: Excited to return soon. Hopefully the pool will be available.

Miinukset: No complaints

Plussat: Staff. location. Breakfast. Very Dog friendly

Miinukset: Fine room but strange metallic smell in room.

Plussat: Room was good

Miinukset: Stayed in same hotel else where and rooms were very small and dark compared. Parking lot hard to navigate with multiple buildings. Did not like people setting their trash bags in the hallway outside their room. Laziness... take it out so new guests don’t have to smell your nastiness!!!!

Plussat: Our room was updated and well-appointed. We were very impressed with the accommodations, given that this is a 2-star hotel. The pool was lovely- large, not crowded, and with depths from 3-9 feet. Our room was generally very clean, with a few small exceptions. Lobby coffee in the morning was tasty! I would absolutely stay here again.

Miinukset: There were a few minor (and I mean minor) issues with cleanliness in the room- a tiny bit of mold around the edge of the shower caulk, the corners of our room could have used a quick vacuum (we have a one year old who loves to hide in small places).

Plussat: Location, very convenient for aquarium and village and downtown Mystic and close enough for the casino's.

Miinukset: Cleanliness of initial room and phone not working in the room. Plus no elavetor for handicapped.

Plussat: The hotel wasn't fancy, but it was comfortable and convenient. I would happily stay there again.

Plussat: The staff at the hotel were very friendly and extremely helpful. Also, the location of the hotel was within walking distance of a number of restaurants and other attractions.

Plussat: One thing that I liked about the property was the location. Another thing I liked was the indoor pool.

Miinukset: I did not like how unwilling the staff was with a request I made. Although I booked my hotel well in advance, I did not arrive until approximately 7:30PM. Upon my arrival, I asked the desk staff if I would be able to check out late. She politely informed me that it would be best to ask in the morning. In the morning I did ask the desk staff if I would be allowed to check out a little later? She informed me that they do not normally allow such requests. I then asked if there was a manager I could speak with? The desk staff said she could ask, however, the latest would be 11:30AM. I agreed and felt this request was not unreasonable. However, at exactly 11:30 AM a knock was heard on the door. When I opened the door I immediately stated I would be leaving in two minutes. He repeated my comment and turned away. Again, I do not believe my request was unreasonable and feel the staff could have been a bit more flexible. After all, check-in is at 4:00PM. As you are aware, this is a total of 19 hours of usable time and a request such as mine could have surely been accommodated. After all, I was not renting the room by the hour. Respectfully, Michael J. Simpson

Plussat: The property was very convenient to everything. We both loves it! We will surely be back soon.

Plussat: This was not our first stay, and we will be back ( I travel with 2 teenagers). Location is awesome, right across the road from Old Mystic Village, and 10 min ride from the center of town, 25 min away from RI beach. This place has great soundproof. We love that the pool is open until 11pm. There is no breakfast available in the hotel, but they are next door to the diner and Friendly's, and there is a great place serving breakfast in the Old Village as well.

Miinukset: Check in/out time. Most places we travel to allow for 1-2pm check in, 11 check out. Not the deal-breaker, but it would be nice to have more time, especially on the morning of the departure. Hint, hint ;)

Plussat: The staff was excellent. Friendly, helpful and curious.

Plussat: every thing from staff to the room also the indoor pool close to all we needed to see the 10 percent off the diner or freindlys next door was great cant say enough about hojo,s would stay again in a heartbeat

Miinukset: nothing at all

Plussat: The staff were very nice & comfy room.

Miinukset: Thin walls & room smelled a bit off.

Plussat: There wasn't a breakfast included. I brought breakfast food with me. The location was great. The place was clean. The price was great! I'd rather have a great price than have the latest upgrades. I was impressed that the receptionist was local person and also had family buried at Elm Grove Cemetery. Several years ago, I stayed at a nearby motel. There wasn't any friendly hospitality. Their breakfast consisted of under ripe bananas, dry pastry and watered-down orange juice. I won't stay at that type of place again. I will stay at HoJo for my next visit to Mystic.

Miinukset: The wastebaskets could have been larger. My preference is to have a lamp that I could turn on and off while lying in bed. I had to stand up to find the bedside light switches.

Plussat: Best location near everything we wanted to see and do. had a pool and rooms we clean.

Miinukset: Missing things like towels/ liners in trash cans. Hotel overall needs some care/upgrade. But employees were all great.

Miinukset: Pool was cloudy, AC was very loud, room was dated, people in front of hotel smoking, cigarettes thrown every where, absolutely would not stay there again, I wouldn't expect that atmosphere for the amount I paid for the room

Plussat: I liked the space in the top It was very roomy.

Miinukset: I didn’t like the dimness of the room. We had all four lamps on and it was still dark I couldn’t see to get ready or even do my makeup. Room needs to be updated with the lightings.

Plussat: They are super friendly. They also have a shuttle tobthe casino which is a bonus

Plussat: Great customer service, excellent shuttle service to Morgan Sun

Miinukset: Fixtures a little dated and worn

Plussat: Staff was great, restaurant in hotel was great, room was clean but dated and hot tub area was also dated. Again everything was clean and staff was above average. Having a shuttle to Mohegan Sun was very nice as well!

Miinukset: Dated, cost was high but most hotels were high that weekend due to Barrett Jackson in town.

Plussat: Very clean

Miinukset: Bathroom needs updates

Plussat: Location to activities we were doing

Miinukset: The door lock stopped working and we were stuck out of our room with 3 wet kids from the pool for an hour. The breakfast was subpar.

Plussat: Plenty of common space to chat with friends

Miinukset: When i checked out no one was at the desk but there was a sign saying they were away from the desk for awhile. I didnt have time to wait to check out so i just let my card key on the desk

Plussat: It was very quite, we never heard any one else on the floor all night.

Miinukset: The breakfast was not very good.

Plussat: Had a restaurant inside the building

Miinukset: Had rowdy tenants next to my room that kept us up all night. Someone car alarm kept going off every twenty minutes from 1am until 5am. DID NOT GET any sleep.

Plussat: Service, and employees were all great ! Can't thank them enough.

Miinukset: I felt for the amount I paid for, this hotel, wasn't near the quality of places that I have used previously. Way overpriced imo.

Plussat: Breakfast and shuttle to Mohegan.

Miinukset: Coffee pot in room did not work.

Plussat: The staff was amazingly by, and our room had a nice view.

Miinukset: The room had a disappointing and disgustingly stained carpet, The ceiling and walls were water damaged. The Internet was not accessible. The shower was poorly built with shelves that dropped your soap bottles on your feet. Room was infested with ants.

Plussat: Breakfast was just OK, toaster did not toast English muffins, only warmed up.

Plussat: The location is great for walking downtown

Miinukset: The room was dirty, fixtures were old, items in the room were moldy, the room smelled like mold, there was pealing paint, the coffee maker was disgusting, and there was water damage on the ceiling.

Plussat: Great location with beautiful water views.

Miinukset: Parts of the exterior are in need of repair/paint.

Plussat: Location to downtown area

Miinukset: The room was dingy. Water spots from ceiling down. Careless repair work on the walls. The cabinet where the mini frig was smelled like there was a hidden dead mouse or old raw meat. Not all the bulbs worked in the room. I was very disappointed

Plussat: The indoor fireplace was a great experiment.

Plussat: Plenty of room and close to a lot of things. Continental breakfast was a bonus!

Miinukset: Needed some updating

Plussat: Location, view

Plussat: Quite, clean, enjoyed the service at the restaurant.

Miinukset: Nice stay... the Inn will need to be painted soon

Plussat: great location....beautiful view...large room

Miinukset: TV in lobby breakfast area should be turned on.

Plussat: It was warm and quite comfortable, the showers were hot, sheets and towels clean.

Miinukset: The staff were rude and unhelpful on our arrival, when I tied to raise this with amore senior staff member the next day she did not apologise or try and make any amends but instead made excuses.

Plussat: Continental breakfast was ok. The view from our room overlooking the harbor was amazing. The first room we had was very small, asked to upgrade second room was a lot better. Manager was very nice and helpful.

Miinukset: On the balcony they could have a little table to put food and drink on while enjoying the view. Both rooms I had tv was on wide screen and nobody knew how to change to regular screen.