Mystic hotellit lähellä Olde Mistick Village

Plussat: Friendly and accommodating staff. Clean and conveniently located in Mystic. The breakfast buffet which was included had a wide variety of choices. Kids enjoyed the indoor pool.

Miinukset: The pillows were too soft.

Plussat: Location was excellent. Never made it to breakfast, slept in to relax. Saw it on my morning check out and it smelled and looked delicious. Excellent staff from the cleaning staff and employees you met in the hall. How nice that everyone said good morning or hello. Very nice employees.

Miinukset: I am a dog lover but in the next room when the owners left the room all the dog did was bark!!!!!!!!!! Contacted the desk twice and when when I mentioned it to the morning staff when it woke me up in the AM they were kind enough to drop my room rate for the night to compensate me. What a FIRST CLASS place. Staff could not have been nicer.

Plussat: Excellent room, awful breakfast. Details lacking, like door to bathroom didm’t fit. Excellent bed. A nice place. I would stay there again.

Miinukset: Breakfast. I am tired of eating out of tiny plastic containers. Fruit cup was old and mostly mellon. Scrambled eggs were prefab.

Miinukset: This is the third or fourth stay at this hotel. I am a Hilton Honors member and they made no reference to it or acknowledgement of it at check-in. They gave me a hard time about my complimentary bottles of water as a Silver Member saying that the water is only for Gold and Platinum members. Breakfast was really tired and boring. The breakfast team was understaffed and could not keep pace with filling coffee and food. Just overall disappointing visit.

Plussat: Friendly staff and great location

Plussat: location

Plussat: Staff was friendly and helpful

Miinukset: Everything was great!

Plussat: The staff were wonderful. The warm cookies at night were a delight.

Miinukset: Nothing. Stay was excellent.

Plussat: Pool, workout center, and breakfast.

Miinukset: No!

Plussat: Only one treadmill was working and the bike didn’t work so there was a wait for the fitness ro

Plussat: Room was very clean and breakfast was good.

Miinukset: About 4am I was woken up by other guests being loud and slamming doors, had to call front desk twice to get it dealt with! I was so exhausted the next day from not getting enough sleep.

Plussat: The Inn is located just right aftet the exit of the Interstate. There is a big parking lot and there are some restaurants in the neighborhood. The room we had was very spacious and had a everything we needed. There is a microwave and a little fridge. The staff was very friendly and helpful. It would totally recommend the Hampton Inn & Suites if you decide to stay in Mystic.

Plussat: The beautiful room

Miinukset: No

Plussat: The staff was friendly and nice. The room was clean.. friendly environment....

Miinukset: No...

Plussat: Terrific facilities at a good price, Steve at the front desk was extremely helpful, great location, and they have a shuttle bus which will take you to downtown Mystic whenever you like.

Miinukset: Terrific facilities at a good price, Steve at the front desk was extremely helpful, great location, and they have a shuttle bus which will take you to downtown Mystic whenever you like. The breakfast was much better than expected.

Plussat: Good sized rooms

Miinukset: Lobby area and breakfast very open and cold No draft beer ... only 1 beer glass.

Plussat: We are very satisfied with the room & a very humble front desk manager

Plussat: The staff was extremely nice. The room was beautiful and comfortable.

Miinukset: The TV was terrible, we arrived on a big football weekend and were unable to watch a single game. No working sports channels and all of the other channels were poor quality with minimal channels. Very frustating and disappointing

Miinukset: Hard bed and no hot water in shower

Miinukset: Hotel staff flirting with me (guest) not professional

Plussat: The staff was polite, not friendly. The bed and pillow were too comfortable that it gave me a stiff neck.

Miinukset: Bed and staff.

Plussat: GREAT ROOM.....PERFECT LOCATION....PLEASANT STAFF....NICE BREAKFAST...

Plussat: Spacious clean room. Beds comfortable

Miinukset: Directions to location were confusing. It was late. Dark used phone directions. Called location 1st time n was given wrong gas station which causes you to go under 95 under pass. Called again was given correct information. Did get there but had driven 2

Plussat: The hotel was just what we were looking for. It's not far from Foxwoods at all. We ever took a shuttle to the concert and didn't have to worry about a thing. Restaurants close by with amazing vegan options.

Plussat: Patio was gorgeous. Pool area was great! Room was clean and nice.

Miinukset: Didn't realize there was a fridge until the next day. No vending machines either.

Plussat: Restaurant is great, hotel pool of nice size and good condition, large parking , free standard WiFi access, room size good but could use better maintenance

Miinukset: Price high, no complimentary breakfast, no ventilation in bathroom, no guest laundry (washer/dryer) facilities available, linens could use upgrading

Plussat: Great location! Rooms were wonderful.

Plussat: Location.

Miinukset: room could have been a bit cleaner....moved an end table and noticed food scraps - apparently housekeeping vacuums around things - not under them. Door and window frames and desk had visible dust accumulated.

Miinukset: We were told our room has a hot tub and upon arrival we were told no hot tub Waiting for my rerund

Plussat: Clean comfy room. Everything was just normal and as you’d expect. Staff wasn’t overly friendly or helpful but they were fine. There’s a Starbucks next door, and in walking distance to fun shops and places to eat. So that was nice.

Miinukset: Super loud heating unit. Kicks on and off every few minutes and woke me up repeatedly. We decided to check out one night early. There’s a microwave in the room, but the cabinet it’s in is too far from the wall outlet for the plug to reach. I had to pull the microwave out and put it on the desk to use it. Annoying. When we had our room tidied up and fresh towels brought, we were left 1 wash cloth.

Plussat: very clean easy to drive to, friendly staff and great bar

Plussat: The shower and bathroom were clean and great water pressure. The bed is extremely comfortable. The bar is cozy and friendly . Location, parking, check in and out were a breeze to locate and use. Everything was clean.

Miinukset: Toilet paper holders are all in a weird place and hard to reach. Children were loud and noisy in the morning. The clock next to the bed did not display the time but it’s alarm went off in the morning anyway. The room I had was next to the elevators and I did not like that. Very noisy.

Plussat: Great staff. Great location, awesome amenities, very close to almost everything including the Mystic Aquarium, Mohegan sun, Foxwoods, and all sorts of restaurants and shopping facilities. I had a blast. Thank you Hilton Mystic

Miinukset: Nothing

Plussat: The fact that I can turn the heat up to 90.

Miinukset: Receptionist was rude, when asked about my requested upgrade that I put in 3 days in advanced she responded with rooms were sold out but then proceeded to ask me what floor I wanted my room which led me to believe she didn't want to bother checking for an upgrade(if rooms are sold out how am I able to pick between multiple rooms?). Bathroom had a dirty towel hanging on the shower curtain rods, no bags in any of the trash bins, no fitted sheet on my bed. The foot rest at the end of the bed was dirty, the pool was ice cold... I've stayed at many Hilton and this is by far the most overrated one in CT, save your time and money and go to Hyatt, they don't employ young kids who hate their job and can't deal with the rush of check in during the holiday seasons.

Plussat: I liked how there was one full payment for in case there were purchases within the hotel. I really liked how there were accessories in the room like the mini fridge, coffee maker and microwave as if I were to stay in the room and serve myself besides the hotel's services. A really great experience

Plussat: Hotel employee at the front desk was absolutely wonderful! Very professional, courteous, and helpful.

Miinukset: No

Plussat: Our room was updated and well-appointed. We were very impressed with the accommodations, given that this is a 2-star hotel. The pool was lovely- large, not crowded, and with depths from 3-9 feet. Our room was generally very clean, with a few small exceptions. Lobby coffee in the morning was tasty! I would absolutely stay here again.

Miinukset: There were a few minor (and I mean minor) issues with cleanliness in the room- a tiny bit of mold around the edge of the shower caulk, the corners of our room could have used a quick vacuum (we have a one year old who loves to hide in small places).

Plussat: Location, very convenient for aquarium and village and downtown Mystic and close enough for the casino's.

Miinukset: Cleanliness of initial room and phone not working in the room. Plus no elavetor for handicapped.

Plussat: The staff at the hotel were very friendly and extremely helpful. Also, the location of the hotel was within walking distance of a number of restaurants and other attractions.

Plussat: The pool was amazing and the staff was very kind and helpful.

Miinukset: The only issue we had was that my card got charged even though upon arrival a new card was put on and was supposed to be charged. Once we noticed however, the hotel was called and they fixed it rather quickly.

Plussat: The room was clean and comfortable. The hotel location was perfect. Staff was friendly.

Plussat: The price was reasonable.

Miinukset: Carpet had stains, as well as curtains. Room didn't seem to have been vacuumed bed linens had stains, as well as headboard. TV channels didn't not all work.

Plussat: Bed was very comfortable. Everyone was very pleasant.

Plussat: The staff was amazing, they were very nice and attentive. The rooms were very well maintained and spacious. The beds were nice and soft. the location was perfect.

Plussat: The staff was great trying to fix problems I had

Miinukset: The fact that things wasn't working bed wasn't made.I had to have my from changed.

Plussat: Everything, very clean.

Miinukset: The bed could of been a little more comfortable

Miinukset: Think personal need more training, room was not cleaned one day, and did not leave enough towels when 2 people staying in room. Need to also expect people need soap, as one day did not even leave soap. While yes you can go get from front desk, when you get back to room late at night and find problems they don't seem to really care.

Plussat: Best location near everything we wanted to see and do. had a pool and rooms we clean.

Miinukset: Missing things like towels/ liners in trash cans. Hotel overall needs some care/upgrade. But employees were all great.