Hotel Jal City Nagano

There is nothing really special or outstanding about my stay at JAL hotel Nagano - neither good nor bad. Staff was friendly. As I was traveling with some Japanese friends and they mostly did the talking, I'm not sure how well staff would handle English speaking guests though. The single room I got was ok (size & cleanliness) and the cleaning staff left all the amenities in a bag in front of the room on my second day as I used the "don't disturb"/"no cleaning required" signs. I would also highly recommend joining the "One Harmony" program BEFORE actually checking in as members seem to get quite a few goodies. This is especially nice if you might stay at more JAL, or affiliated, hotels. (If you do join after check-in, the benefits and points won't apply for that first stay, however.)

Nice location in the center of Nagano, close to the train station. Hotel was clean and comfortable.

The hotel was clearly built for the olympics in 1998, but has not been updated to 2019, so it felt a bit old. It is not too bad, since it was still very comfortable and nice hotel.