Nanaimo hotellia

Plussat: Balcony with water views, clean room, full size bath products, modern upgrades, comfortable and in a great central location.

Miinukset: AC unit was noisy.

Plussat: The beds were extremely comfortable and the view was lovely. Didn't utilize any other facilities as we were on a schedule.

Miinukset: The parking is a half block a way from the hotel. Little inconvenient.

Plussat: Location. Room AC/Heat was working well.

Miinukset: Definitely heard hall noise. Had to pay additional fee for parking.

Plussat: Prime location with walking distance to main city center

Miinukset: Poor wifi, rarely any connection!

Plussat: Best hotel in Nanaimo. Good value for money.

Plussat: Harbour view

Miinukset: Construction was mildly distracting

Plussat: Clean, large, bright room, downtown, close to marina and restaurants, EXCELLENT food at the buffet dinner for the wedding , patient and helpful bell staff

Miinukset: Slow checkin (not enough staff);

Plussat: The staff was very friendly and helpful for my entire stay.

Plussat: View from 1401 was excellent. Bed was very comfortable. Bathroom clean. Restaurant good but a bit pricey.

Plussat: Location, Staff, Room, View, Food, everything

Miinukset: No

Miinukset: We did not like the parking as it was a long walk from the parkade up to lobby then to the elevators going up to the floors.Not good for handicapped people.

Plussat: Large room with beautiful view in a prime location.

Miinukset: Checked in after 4 and had to wait for the room to be cleaned.

Plussat: It was so quiet and comfy!

Miinukset: The TV technology and menu needs a bit of an upgrade. But nothing that will ruin the overall experience. It is a great place!

Plussat: We have stay here 3 times in one month and the front staff remembered us and I thought that was great customer service. And also great brea0.

Miinukset: I can't say anything bad about the hotel.

Plussat: Good hotel for the price

Plussat: Love the opportunity to check in late from 8 to 9. I found some front staff very helpful and friendly.

Miinukset: Always parking seems like small spaces

Plussat: Location, bed

Miinukset: Unable to use the tub for a bathing! always book a tub room, to relax and loosen up after traveling. Staff at hotel Not cooperative when we showed the pictures of the tub the following morning. Paint peeling where you sit, question sanitary conditions!

Plussat: great location by the marina, cooperative staff, good-sized, clean room

Miinukset: heating wasn't great--but they gave me a space heater;

Plussat: The rooms were beautiful and well maintained, loved the bed. A huge disconnect from the drab hallways.

Miinukset: So the first impressions is that the hallways look a bit dated and scuffed up. Vending machines were out of items.

Plussat: Bed was very comfy Staff very friendly and helpful Shower was excellent and I liked having balcony

Miinukset: Elevator needs a paint job I could smell marijuana on my corridor Coffee at breakfast wasn't great

Plussat: Friendly staff. Nice to have free breakfast on site. The hotel location is close to where I needed to be the next morning.. Easy access to the parking lot.

Miinukset: Stuff was left on the carpet upon arrival.. Could not connect to WiFi. Couldn't sleep as there was a party going on upstairs. No hot food was available like the last time I stayed. The surface on the surface of the writing desk was worn as if there was water left on it.

Miinukset: Huone oli päällisin puolin siisti, mutta haisi vahvasti homeelta, jopa niin että yöpaidassani tuntui haju vielä seuraavana iltana eri yöpymispaikassa. Viereisessä huoneessa yöpyneillä ystävillämme oli sama kokemus.

Miinukset: Shady people around hotel. Rundown but clean. Bit noisy.

Plussat: That we could have pets!

Miinukset: That they charged $15.00 per pet!

Plussat: Bed was amazing. Front desk staff extremely welcoming.

Plussat: There was no tea in the room even after I had asked. Faced parking lot very noisy. Breakfast was terrible. I have to go back to the area in April for 5 days I won’t be staying there again.

Miinukset: Warmer bedding or extra blankets in the room. Better breakfast vending machine were empty. Tea in the rooms

Plussat: The service was fast and friendly. The room carpet was very clean and plush, was a nice bonus I usually don't find in hotel rooms.

Plussat: Beautiful rooms and comfy beds!

Plussat: Clean comfortable beds. Good continental breakfast. Friendly staff.

Miinukset: The beds didn't have fitted sheets. Constantly putting the back in place.

Miinukset: There was a 100 dollar deposit requested for Incidentals. Not refunded to credit card for 5 days. It would have been nice had we been warned. I've never run into this before.

Plussat: I could walk to woodgrove mall, restaurants and liquor store. Very convenient.

Miinukset: Nothing

Miinukset: The $100 deposit should then go towards the total cost of the room at the end of your stay instead of being charged extra and having a wait period before that amount is credited back to your card.

Plussat: Nice room. Spacious breakfast area. Close to shopping and restaurants.

Miinukset: No would stay again.

Plussat: Property was recently renovated so is in very good condition. Complimentary breakfast was quite good. Staff were super friendly and helpful.

Miinukset: No suggestions.

Plussat: Early check in after long flight appreciated Excellent breakfast. Staff very helpful

Plussat: The staff were so friendly. Every single staff member we interacted with was amazing. The room was fantastic as well, super comfy beds. Everything was clean and just as it should be. The included breakfast was also awesome.

Miinukset: I have zero complaints about our experience!

Plussat: We loved the staff facilities were very nice the food was excellent and we enjoyed our stay so much we have rebooked it for this Friday and we look forward to seeing the staff thank you

Miinukset: Could not get my coupon for two nights get one free have to wait two weeks and we're going to use Best Western five more times this week

Miinukset: Eggs at breakfast were too dry/overcooked.

Plussat: The location The staff

Miinukset: The air conditioning. Too noisy. I was obliged to turn it off to be able to sleep

Plussat: Great location and staff

Plussat: Location and service and cleanliness

Miinukset: Only complaint no microwave. In today's time each room should have one

Plussat: Location & free breakfast

Miinukset: Very loud water pipes. People having baths at midnight and it sounded like the roof was going to cave in. Breakfast all though free served with all disposable plates and cutlery

Plussat: The best thing about this place was the staff. Extremely friendly and really helpful with whatever needs/questions we had.

Miinukset: The place had a lot of interesting smells. It was very clean I think the building was just old because even our room was on a slant. Hallways were something out of a twilight zone. All in all would stay here again.

Plussat: This is a very quiet clean hotel

Plussat: The location was great and the view from the room was fantastic. The staff was very nice and helpful. We will definitely recommend and we will return.

Miinukset: Minor stuff, the cable on the tv kept losing signal, so we couldn't watch a program fully.

Miinukset: a bit noisy coz it uses indoor air-contioner. and the noise from the refrige was also noisy.

Plussat: Good location, friendly staff, decent breakfast.

Miinukset: "Large" double bed wasnt as big as expected. Car park is a public one, around the corner, one hopes safe.

Plussat: Spacious room, quiet, comfortable beds

Plussat: convenient

Miinukset: hot tub not working

Plussat: great staff! got a call to our room to see if everything was ok and if we needed anything.

Miinukset: an apparently non working outside entrance made our trips in tiring.

Plussat: Location an D pool

Miinukset: Dated

Plussat: Quiet, the rooms were nice and big, the beds were very comfortable. Pool and hot tub was nice. Breakfast was decent

Miinukset: The entrance from the north was difficult.

Plussat: The cost was good at the time of stay, and it has a pool/hot tub. The room was a good size. The front desk staff was very friendly.

Miinukset: The room had a bunch of ants... There was mold in the bathroom. The windows were filthy

Plussat: The lobby at the location is very inviting

Miinukset: Bathroom could be a little larger . Breakfast selection was not as good as other Days Inns we have been to.

Plussat: Above and beyond. Kitchen closed for covid19. They provided a bag breakfast.

Plussat: Good place for a stay for my business travel, nothing exceptional but clean, quiet and easy access from the Hwy

Plussat: NOTHING

Miinukset: Room wasnt ready at check in Room was dirty ( bugs cobwebs hair and dried up fruit dirt ) Parking lot was full breakfast was poor

Plussat: great value for your money, friendly staff, Ricki's restaurant excellent

Plussat: Comfortable bed Very good continental breakfast

Plussat: People were really friendly and helpful. Likeds the pool !!!!

Miinukset: The view from our room was a cement wall with used signs of the hotel in it, garbage and a handrail. The room had 2 beds with the bathroom between them, no space to get around the beds even turning sideways was tight.

Plussat: Lovely large room, very comfortable beds, very clean, everything we expected. Close to downtown Nanaimo. Would recommend it and will definitely book it again. Breakfast was very good for an included continental breakfast.

Plussat: Nice and clean. Good room and clean bathroom. No pool. Had a good free breakfast.

Miinukset: Bathroom shower head was quite low so had to duck a bit to wash hair and head. Hotel was a 20 min walk from waterfront area where the shops are.

Plussat: Location to ferry is excellent. Friendly staff.

Miinukset: We had trouble with the thermostat. It was a cold night! The bathroom fan was loud all night.

Plussat: the front desk manager was wonderful; very accommodating and helpful. Close to the waterfront for a walk along the shores

Plussat: Front desk staff - Jackie and that they let me check in early

Miinukset: There were no amenities. Had to put a deposit for amenities but not sure what they were. I guess I didn’t realize this when I booked. Breakfast was not what I expected based on other hotels I’ve booked - not major but not sure I’d do Ranada again

Plussat: It had laundry facilities!

Plussat: Very nice location. Close to restaurants and the harbour.

Miinukset: Breakfast wasn't great, eating area was small and no gluten free options.

Plussat: All carbs. Could not eat.

Miinukset: Parking access and front door access.

Plussat: We really liked the breakfast which was included and it was good value for that money. The room clean and comfortable and we appreciated the fridge, microwave, and coffee maker. The balcony was a nice touch.

Miinukset: The location was not the best and the breakfast would have been much improved by some nice fruit.

Plussat: Excellent staff, perfect location, lovely breakfast, good exercise room- but as always a friendly, helpful staff trumps everything. Hotel manager excellent

Miinukset: Loved everything

Plussat: Pillows were soft. Linens were bright and clean. It is quiet. The hotel is well maintained from a guest view.

Miinukset: Could use a good dusting.

Miinukset: No house keeping at this property. Expect to walk into dirty room even if return to your room late in the evening. If you are lucky they will only make your bed, the rest either you chase the housekeeping to do or yout empty your own trash. No wonder why Sheraton cancelled it's franchise at this property.

Plussat: Leaving

Miinukset: Guy at the front desk haRd tO hear and not friendly looked like crums on sheets,bathroom door opened 1/4 rubbing on the floor very irratting tv not easy to turn on when I booked was calling the. Hotel got a booking agent and charged $15 for booking what a joke

Plussat: clean

Miinukset: I would like 1 Bed instead of 2

Plussat: The staff and smooth arrival process.

Miinukset: It was very noisy the whole night in the suite, from the outside and the adjoining office. I would not stay in the suite again but was happy with the overall motel.

Plussat: Clean and close to the ferry terminal

Miinukset: Woke up at 3:45 am by a couple screaming and slamming doors. Not the motel’s fault but lower price attracts all kinds. Traffic noise is the biggest complaint

Plussat: Good value, quite clean for an older building

Plussat: Close to where I wanted to be. Very accommodating staff, good price

Miinukset: Very noisy, due to proximity to highway 1 and poor construction. Loudest room air conditioner on earth, but they are being upgraded

Plussat: Very good value.

Miinukset: The homeless people around the area

Plussat: Comfy , affordable close to all amenities. Gentleman that works wkend evenings is amazing and friendly . They need more ppl like tht at front desk .

Miinukset: The location isnt the greatest lots of action goes on around .

Plussat: Beds, furnishings adequate. Bed comfortable. Looks reasonably clean

Miinukset: Our vehicle (parked in front near lobby) was broken into and riffled through. One suitcase was left in the vehicle, visible. We thought this was okay. Obviously not. It's gone and the contents of the console were strewn all over. An Ipod from the glove box was stolen as well. Nothing else...nothing else of value. We should have known something might happen given this is Nanaimo, and they have drug problems. Even so, we thought the location of the vehicle was secure. It also should have been a clue that there are signs posted about unregistered guests, "no trespassing" sign on lobby door...that there was a problem here.

Plussat: What I like best what is the deal for price now I know why I was getting a deal though

Miinukset: After my first week well the 6th day I noticed bugs in the bed so I filmed them logged it I told her about it the next day switch your rooms one more day so I stayed in the room with bugs One More Night no I have bug bites and expenses I want to be compen

Plussat: Location of the property is good and is definitely value for money considering proximity to downtown

Miinukset: One of the washrooms were closed for maintenance

Plussat: The common rooms and bedrooms had a cool and chill vibe to it. Would definitely recommend to other travellers.

Plussat: The painted turtle had some of the comfiest, fluffier and cleanest bedding I've seen in a hostel. Very good beds!

Miinukset: Although the hostel was very tidy and lovely it did lack a bit of character for an old building. Everything was white, a little hotel-ish.

Plussat: It was quiet, comfortable and the staff were nice

Miinukset: It was a bit of an old building, weird smell, stained carpet. The bathrooms were very clean though.

Plussat: Meh, could have been worse. Pretty standard cheap motel.

Miinukset: Wasn't as cheap as it should have been based on location, amenities, and level of comfort. Also shower head was very low.

Plussat: Had a hard time finding it

Plussat: I like the staff and the nice clean room. The location is good too

Miinukset: Had to wait for office to open in the morning to check out.

Plussat: Woke up at 12:30am at night to have been bitten over 12 times by bed bugs. I witnessed at least 8 bed bugs around the bed. Called reception who offered me another room or full refund. Got the full refund and went to another hotel. The rest was just like a motel. Will not stay there again.

Plussat: Location is very handy for the ferry and it's set back from the road. Quiet, clean, comfortable and spacious. It seems to have been nicely renovated.

Miinukset: Wish there was a kettle and tea. I don't drink coffee.

Plussat: vanity, bed, internet.

Miinukset: washroom ceiling.

Plussat: It was a good basic hotel.

Miinukset: The shower head was designed a bit low for the average man's height, but workable.

Plussat: I loved being able to visit my immediate family during this pandemic. I'm happy that the front desk was set up to keep the distance far away! I loved that when we needed 2 extra cots it was there right away.

Miinukset: I'm totally thankful that Long Lake Inn was open. And it was understandable that the pool was closed due to Covid-19. There was nothing I did not like.

Plussat: The Inn is a convenient distance from the ferry. The room was spacious and clean. Excellent breakfast selection.

Plussat: Breakfast was nice - a well maintained place - comfortable beds - nice location beautiful view - would reccommend to visitors- impressed with the ammenities in the room - nice size fridge with freezer and microwave and coffee machine .

Plussat: Beautiful view, very clean.

Miinukset: Doesn't have much charm. No breakfast and not many breakfast facilities (only coffee and tea)

Plussat: Great room overlooking the bay - amazing views. Quiet location, shared lounge with tea and coffee-making facilities. Unobtrusive hosts. Clean, tidy and comfortable.

Plussat: Very clean and comfy

Miinukset: We left too early to see the views!!

Plussat: Very nice view from the Deck

Miinukset: The Driveway! Scraped the spoiler on rental car from cement curb in driveway. Property Owner was directing me to parking spot - but....directed me into cement curb

Plussat: Nice view over the sea Feel like at home Kind host

Miinukset: Not applicable

Plussat: Very clean and comfortable place. Enjoyed sitting on the balcony looking out at the beautiful view! Great location for Nanaimo Ferry Terminal, which is a short car journey away.

Miinukset: Room and bathroom were not connected - this was expected though, and was not a problem at all!

Plussat: Everything! The hosts are super nice and understanding (no issues with checking in late night - just give them a call). The place is sparkling clean - the cleanest place we've ever stayed at. All you possibly may need is available. The view from the terrace is amazing - you're enjoying your breakfast watching the ocean. The neighborhood is nice and quiet.

Plussat: Clean and spacious with lovely views over ocean

Miinukset: Nothing

Plussat: The staff the location and a clean well appointed room.

Plussat: Very clean. Very comfortable.

Plussat: Lovely, spotlessly clean little hotel. Quiet, super comfortable bed, friendly staff. If I need a hotel in Nanaimo again, this is the one

Plussat: Spacious and Spotlessly clean unit. Not only the cleanest hotel room I've ever stayed in but paint, tiles, walls, glass etc... all in perfect condition. Not a scratch, chip or scuff anywhere.

Miinukset: On busy loud road.

Plussat: Clean, plenty of space, kitchen was fully functional with utensils etc, beds super comfy. Overall a great stay and would recommend.

Plussat: Room was very clean

Plussat: Location was great. I really appreciated that they had cost effective, environmentally friendly amenities in the room.

Plussat: quaint little motel with clean rooms.

Miinukset: Smell of stale cigarette smoke wafting into bathroom, not the motels fault I just didn’t like it.

Plussat: Location and staff was great!

Miinukset: I wish the bathroom was more clean as i found hair on the floor!

Plussat: I absolutely liked the older gentleman working the front desk. He made my check in experience very relaxed and easy. And he helped with what we needed.

Miinukset: It's not that we didn't like it. We were well taken care of and they went above and beyond for us.