Hotellit lähellä Vancouver Intl

Plussat: This is our second visit and the first was two years ago！Still Home like～Brian is very nice！See you in a couple of years：）Best wishes！

Miinukset: No

Plussat: This accommodation is the best value I have ever experienced. The main reason for choosing The Stone Hedge was its proximity to the airport knowing we were arriving quite late. Brian picked us up from the airport and also delivered us to the railway station the next morning. (All included in the price). A comfortable bed in a room with beautiful decor greeted us, topped up with a night-cap of Orange Brandy beside the bed. The private bathroom housed an amazing spa bath with candles adorning the side, guaranteed to assist with jet-lag, if necessary. And —- flower petals in the toilet bowl. A common room with space to relax and perhaps meet other travellers was also available for use, all of which was separated completely from the host’s living quarters. A fridge, tea and coffee- making facilities and a variety of treats were also available. An amazing pool dominates the private back yard which would be ideal for the warmer months. Parking is readily available for those requiring it. And then there was breakfast!!!!! Juice, a fruit and yoghurt bowl, muffins and cooked eggs all made in-house and tea and coffee were a wonderful start to any traveller’s day. I would confidently recommend this delightful B and B to anyone knowing that the hosts have been meticulous in their efforts to provide an unforgettable experience for lodgers.

Plussat: Very comfortable with free pick up and drop off to airport. Great friendly hosts

Miinukset: Although not enough suite it is very close and just for our use..

Miinukset: Advertised airport shuttle. understandably , can’t run a 24/7 shuttle service, but one of the reasons for booking property was for transportation to airport. Those living on east coast usually have early morning flights. Think there should have been a clarification of when shuttle was available to guests. Checked in after disembarking cruise and a full day of sightseeing in Vancouver. Was picked up at the Sheraton airport at about 6:30 and was asked if we had eaten dinner yet. We answered no and owner pointed out where we can walk to after checking into room. It was late, we were hungry and tired Felt like he should have just dropped us off instead of pointing and told us to meet him at the B and B when done. Observed rats in back yard on ground and on bird feeder when checking in.

Plussat: Pretty much everything was better than I expected. After staying a night at stone hedge, hotels should reduce prices by 75% to remain in business. I’ll seek out this style of life on every future trip if at all possible, and a high bar has been set!

Miinukset: No fault of anyone and not a complaint but the 2nd and 3rd “reminder” email of the reservation didn’t mention the check in time of 1600 hours local. I arrived at a typical 11:30. My plan was to confirm the location and leave our luggage. The staff adapted for us quite well!

Plussat: Beds are comfortable, Pool House suite gives privacy/ big walk in shower/comfy TV chairs, private car to/from airport

Miinukset: Nothing really, Host brings you plates/utensils to order take out, 3 course hot breakfast. Outdoor pool, private yard.

Plussat: Friendly and very welcoming owners. Lovely room. Couldn't ask for a better experience. Was very tired from long flight from New Zealand. Bed very comfortable. Excellent Facilities

Miinukset: Nothing

Plussat: bedroom was beautifully decorated, charm and style. same with dining room/lounge. breakfast was magnificent. we stayed multiple days, different breakfast each morning, and sent off with some homemade jam when we left. host was great

Plussat: Lounge is comfortable and mellow, live music was a treat. Free, on site business center was a life saver for me when my computer seemed to die as soon as I arrived and needed to work.

Miinukset: I did express checkout two days ago and still do not have a copy of my bill.

Plussat: Property was right at airport with no need for taxi or other travel. Suite was very well appointed. Staff did their best with the imposed restrictions to their capabilities and service toolset. Well done.

Miinukset: Amenities were restricted due to COVID .

Plussat: the location

Miinukset: no ventilation, the air conditioning wasnt working it was sofocating, room service was terrible

Miinukset: A few items needed attention. Reading light bulb burned out, loose handle on bathroom door.

Plussat: All Covid19 procedures were in place. Hotel was clean and orderly. Seeing as it is the only hotel located at YVR and I had to spend overnight with my 10month old baby in order to get home, it was the best option.

Plussat: After flying for 23 hours to get to Vancouver, the Room and its facilities were like Paradise. It was beautifully clean, very spacious and wonderful facilities.

Miinukset: I could not get hot water in the shower in the morning, despite running it at full strength HOT for about 5 minutes. The previous evening I had enjoyed a wonderful shower.

Plussat: Location, room and service

Plussat: Some staffs really helpful

Miinukset: Some staff member don’t have good attitude

Plussat: The room was great. Comfy beds, separate shower & tub. Despite being at the airport, the soundproofing was effective, it was quiet. We had a morning flight & the check in area was right next to the hotel entrance. Very convenient! It was also near the Skytrain station, making it a breeze to go exploring downtown.

Miinukset: Can't think of anything!

Plussat: The room was amazing!!!

Miinukset: Maybe free snacks?

Miinukset: Bed was too soft and comforter was too hot and ni alternative.

Plussat: Location, my flight got in at midnight. What a pleasure to walk through the terminal to my hotel instead of the usual hassle of taxi or rental car or public transit at a late hour in a strange town.

Miinukset: I was excited to use the pool before heading to meetings in the morning, but it was the size of a bathtub.

Plussat: Cleanliness, protocol re: Covid-19, proximity to airport.

Miinukset: I didn’t feel the front desk staff was friendly. The coffe was not good.

Miinukset: We were stuck in room. There were no room service. We had to call them to get the necessary items dropped off at the door. Their restaurant was not functioning properly. We had to call them to get the food delivered. Menu choice were bad. They charged for delivery fees which they shouldn't as they stopped in-person dine-in. One lady receptionist was not welcoming at all. The hotel was almost empty.

Plussat: Nice room, quiet, friendly staff.

Miinukset: Limited dining near by. Expensive hotel options.

Plussat: Staff were all excellent and very mindful during covid 19.

Plussat: New Westin building, quiet and comfortable.

Miinukset: Surrounding area is a construction zone. Odd roads to find way in. The shuttle driver on way to airport was frightening and driving very aggressively. Assume he had a schedule but seemed dangerous.

Plussat: The rooms were perfectly sized and had amazing bathroom features. Room service had a great seduction of healthy menu options to choose from for all ages.

Miinukset: It was great!

Plussat: The hotel is clean and modern and the staff were lovely. Deep soaker tub is always a perk in my books!

Miinukset: N/A

Plussat: Beautiful room, incredibly comfortable bed, quiet despite proximity to the runways.

Miinukset: Very easy to miss the exit and end up driving side streets all around the building without finding an entrance. Look carefully for the entrance with a sign off Sea Island Way right after Moray bridge

Plussat: Good branded Westin Hotel

Miinukset: Access to hotel is difficult - especially with construction

Plussat: My room was immaculate and the washroom was very spacious

Miinukset: NO

Plussat: Optional breakfast package

Miinukset: Construction within hotel’s vicinity

Plussat: Clean and comfy

Miinukset: More pillows please

Plussat: Quality of the rooms

Miinukset: Charge for Parking

Plussat: The proximity to the airport and the luxury of the rooms. Had to catch an early morning flight and just needed a spot between flights.

Miinukset: no

Plussat: We found the room to be very clean and comfortable. The bed was very comfortable.

Miinukset: I didn't like the fact that we had to pay for internet service and parking on top of the room rate.

Plussat: Friendly helpful staff. Comfortable beds and bedding. Good restaurant for late dinner. Close to airport.

Miinukset: Hard to figure out directions in the parking garage.

Plussat: This is a new hotel and the furnishings were fresh, clean, very up-to-date and upscale. It made for a very pleasant stay.

Miinukset: Clients who picked me up at the hotel found it confusing that it bears a name (Wall Centre) which is the same as a name used for an area in downtown Vancouver. They also commented that it was difficult to get to, and we all noted that one travels through a rather unsightly industrial area to reach the entrance.

Plussat: It was a quiet place, But very hard to find and youhad to travel thru the Ghetto to get there.

Miinukset: Hotel restaurant was lacking a decent and reasonable priced menu. A family of 4 could hardly afford to dine here.

Plussat: The hotel location is good. the The room is clean and conmfort and we wish you can offer us coroporate rate in future.

Miinukset: There is no free paking for the hotel guest. it should allow one free paking per room guest.

Plussat: Everything was just great

Plussat: We had an early flight and it priced right and close to the airport.

Miinukset: Didn't like the fact we had to pay for parking in the lot.

Plussat: Great service Great breakfast included

Plussat: Shuttle from hotel to airport.

Miinukset: Shuttle from airport to the hotel was not available upon our arrival. Had expected some hot breakfast...but fully understand under current circumstance...

Plussat: Being unusual circumstances—Covid—I was pleasantly surprised how well kept everything was and very courteous staff also shuttle service was very timely. Would definitely stay again.

Plussat: The bed and pillow were so soft and the sheets were so nice!

Miinukset: My desk is a little dirty. There was some food pieces.

Plussat: Nice and fresh, recent. Location to some things was good. Close to airport which is good and bad. Staff quite friendly.

Miinukset: System and staff screw up, REPEATEDLY. They gave someone keys to our room, then called and blamed system. Then our cards wouldn't work to get back in. Then an early wake up call for others probably for a plane. No staff or management approached me after

Plussat: I had a wonderful experience right off the get-go when the friendly staff upgraded me to a king bed when I accidentally booked the wrong room. The room was very clean and spacious. Everything in the room was modern and well taken care of. The bathroom was clean with a large shower and offered quality products. The continental breakfast had a variety of options with a well maintained seating area. All in all, great experience.

Plussat: staff is so friendly and nice

Miinukset: There was a little lack of cleanliness

Plussat: Incredibly friendly staff. Great place to stay.

Miinukset: Nothing. All great.

Plussat: I was surprised the breakfast was included. And it is a good one with planty to choose from. The receptionist was very welcoming and nice.

Plussat: The free breakfast! Excellent selection, food was hot and delicious.

Plussat: Beds were comfortable

Miinukset: I expected better from a Hilton hotel. Restaurant was not great. Parking was also an issue.

Plussat: Clean

Miinukset: Parking was very tight. Difficult with a big truck. Old building - very slow elevators and one elevator was out of order Hot tub area is old and the chlorine is very strong. The strong chlorine in the steam was burning our nose and eyes.

Plussat: Breakfast server lady was especially nice. Brown hair ina ponytail. Unsure of her name.

Miinukset: Carpets in rooms were stained and dirty. My tomatoe juice glass sat for 3 days. Ever removed by housekeeping.front desk seemed disorganized. Had to phone 3 times to get my bill emailed to me after front desk advised he would send it and never did. (Spanish gentlemen in check out )

Plussat: Nice rooms good service

Miinukset: Nothing it was fine

Plussat: Quiet and clean

Miinukset: No

Plussat: Clean and roomy

Miinukset: Adding parking charge

Plussat: Location was good

Miinukset: I had to pay $21 for parking Ian’s the bathroom was not the cleanest.

Plussat: Location

Plussat: Hotel was extremely rundown def not up to hilton standard. Fold out bed had springs coming through the lining of the mattress and it was extremely overpriced and not value for money.

Miinukset: Hotel is def not a 4 star its old run down and have def damaged the Hilton Brand in my opinion staff not even in uniforms.

Plussat: Good room design, close to the airport. The surrounding area is semi-industrial - not a vacation location!

Plussat: I like microwave oven. It adds convenience.

Plussat: Close to airport. Excellent access to sky train

Miinukset: Lack of restaurants in the area.

Plussat: Right by the sky train. Easy to get to it from the airport & to get down town.

Plussat: The staff were amazing. Everyone was friendly, greeted guests with smiles.

Plussat: The room

Miinukset: The view from the 8th floor was a parking lot and sky train. Guess you don’t pay for the view.

Plussat: Convenient for gamble and shopping

Miinukset: Too much smoke outside the hotel.

Plussat: Rachel, concierge, was great!!!!

Miinukset: The kayak listing didn't specify that this was in the "hotel at River rock" not the resort side as it was listed as. Sort of false advertising. Rooms were smaller on that side but still ok.

Plussat: Food

Miinukset: Rooms

Plussat: Location and amenities were great! Room was nice and cozy.

Miinukset: We had trouble with the shower and instead of just sending someone to help us right away the person at reception gave us attitude about it.

Plussat: The best Location in Richmond, the best coffee is free, funny swimming pool, and nice staffs.

Miinukset: Self Parking too far.

Miinukset: The comfy beds

Plussat: Great location. Room was very nice and comfortable. Casino was also clean, does not smell smoke inside (unlike other casinos in Las Vegas).

Miinukset: $review.cons

Plussat: The room we had was a treat,we were on our way to the fairmont in san francisco, there was no comparison river rock was superior in every way, we will be back.

Plussat: Excellent suites with great beds and linens. Very comfortable. nice size suites. Staff was great to deal with

Plussat: It was very clean and comfortable. Lots of fun in the lounge and casino.

Plussat: The rooms were beautiful, the escalators were interesting in that they framed the main lobby with their curves, the housekeeper was very helpful and the band in the lounge was great.

Miinukset: we went to the river rock specifically to play poker and were disappointed that it was not only across the street but it was much darker inside than the room we had come to love on the 3rd floor. Also, because it was across the street there was an additional charge for every menu item ordered. we were disappointed that the only food venue in the late evening was the food court

Plussat: has something for everyone

Plussat: Because of c

Miinukset: COVID-19 Wasn't informed at check in about no room service and we had to leave garbage and dirty towel outside room. When we asked the maid she was the one to tell us about it. She was good and took our garbage and replaced the towels needed. I think a price reduction should of been applied to our stay.

Plussat: Good price. Husband did not like location.

Miinukset: We went to use our coupon to book hotel room one week later and they said it had expired. I don’t think a coupon should expire that quickly. I was t sure whether or not I wanted the same hotel and that’s why I waited a few days. Hi or coupon

Plussat: nice place to stay, clean and friendly staff

Miinukset: since parking lot is limited they should not allow big trucks and trailer trucks to park in the parking area because when we are there one trailer truck took all 6 stalls and we don't have parking space anymore

Plussat: I like the place is accessable for stores, restaurants and gas station.

Plussat: Good and plentiful breakfast, strong wi-fi, free parking. Comfy bed. Airport shuttle every 1/2 hour. Good value.

Miinukset: THIEVES!!! I came to stay with my husband and infant. When I checked out I noticed wrongful charges on my card by the hotel ($100). When I called to find out why they charged me they accused me of stealing their luggage stand and charged me $100! I asked them if they have security cameras , and they said they do. I asked them to prove I stole the stand, to which they had no answer. They said that they saw it was missing after I checked out and therefore I must have taken it and so I must pay. This is ridiculous! Who steals a luggage stand??!! What a scam! Don’t be fooled by their low price, they will charge you twice and wrongfully accuse u of theft without evidence ! I am disputing with my credit card company. It is they who stole $100 from us!!!

Plussat: The rooms were very large and comfortable

Miinukset: The front desk, very unprofessional, very rude It was,-name,- give me credit card,- give me proof of ID Here is your key,-fill this out.... No smiles no welcome no explanation of anything It was like, you got your key you know what room so go away

Plussat: Staff were very friendly. We had to check out early in the morning to join an one-day guided tour to Vancouver Island. We asked a favor to leave our car at the hotel parking lot until evening, and were assured no problem, really appreciate it.

Plussat: Covid restrictions in place so facilities and amenities were limited. But it was clean and comfortable.

Miinukset: Thin floors.

Plussat: Good location. Easy to find

Miinukset: The drip in the bathroom was a little annoying. It was pretty noisy.

Plussat: Clean and very good location.

Miinukset: Parking lot is small but not a big deal.

Plussat: Clean, convenient and affordable.

Miinukset: None.

Plussat: clean for the price of 75.00

Miinukset: beds were horrible, mattresses need to be look at

Plussat: The hotel and its staff were very efficient and its cleaniness was great!

Miinukset: Nothing!

Plussat: Price and location to airport

Miinukset: No airport shuttle service before 6:00 am

Plussat: Cleanliness

Miinukset: Location and far from airport.

Plussat: I felt very relaxed and "at home" at this hotel. It is very important to me to feel comfortable where I am staying.

Miinukset: The pool was very small and very open for passersby to look in since it was on the way to the elevator and it was beside the lobby.

Plussat: ystävällinen nuorekas henkilökunta erittäin siistit tilat kaikkialla maittava aamiainen joskaan se ei vastannut suomalaisten hotellien aamiaista joka huoneeseen aamulla oma lehti

Miinukset: kaikki asiakkaat eivät osanneet käydä suihkussa ennen uima-altaaseen menoa meiltä allas jäi sen takia väliin

Plussat: Light airy room. Comfortable bed although a little on the small side. The hotel-rooms-pool and public areas absolutely spotless.

Miinukset: $review.cons

Plussat: services and the cleanliness

Miinukset: limited parking

Plussat: Close to the airport, quiet rooms, clean bathroom

Miinukset: Poor breakfast

Plussat: the size of the room

Miinukset: the "swimming pool" is a misnomer.....it is more like a soaking tub...it is far too small to swim in...one stroke and you are at the other end and the work out facilities are poor at best

Plussat: Clean & quiet

Miinukset: The parking lot is not well lit at night.

Plussat: Breakfast. N/A. Location very convenient . Tim at check in ....most welcoming, helpful and very hospitable.

Miinukset: The airplanes flying overhead loudly.

Plussat: Location to shopping and restaurants.

Miinukset: Shouldn't be a four star. Bathroom cleanliness was poor! Crpets were dirty and stained.

Plussat: Nice lounge

Miinukset: I forgot my kindle and when I called for it, housekeeping said it was not found!!! GRRRRRRR!!!!

Plussat: Walking distance to the Richmond Hospital, extremely helpful staff, plenty of parking (pay).

Miinukset: We stayed in the North wing of the Hotel and were told it was due for renovations...which was true. It was a bit older than expected and missing the modern ports for phones and lap tops.

Plussat: Airport shuttle service

Miinukset: The second floor was kind of noisy for sleep.

Plussat: Great outdoor courtyard serving the house restaurant and bar. Many ground floor rooms have patios and direct access to the courtyard pool and hot tub.

Miinukset: Lots of road construction around the vicinity of the hotel (August 2019)

Plussat: After apologizing for their mistake, the manager gave us a $75 restaurant credit. The restaurant was outstanding!

Miinukset: This is not a 4 star hotel. We checked in late at night and told the agent we needed to sleep late. We were put in a room near an elevator that was under construction and the lound banging woke us early in the morning.

Plussat: New rooms in new section.

Miinukset: This is not an Airport Hotel.

Plussat: The courtyard was lovely

Miinukset: The room was old and out dated. There was a sliding door to the parking lot that did not seem secure.

Miinukset: Some of the staff were rude. The staff member that checked me in was not transparent at all.

Plussat: The restaurant food and service

Plussat: Proximity to shopping centre and lots of restaurants within walking distance.

Miinukset: I suspect lock to one of my luggages was broken by hotel staff while in custody before time of check-in. It wasn't broken when I handover the luggages. I only found out when I tried to open my luggage in my room.

Plussat: The rooms were excellent and the beds and bedding very good. the hotel was redone recently so everything is very fresh. the location is great near airport, shopping centers, etc.

Miinukset: the restaurant could be open a bit earlier in the morning

Plussat: Break fast

Miinukset: Bed Sheets was not clean

Plussat: I'm happy whenever I stay here. It is close to all locations I need to be at as well as the staff overall is a wonderful. I would like to especially compliment the staff I deal with who are exceptional. Staff and Concierge  are fantastic.

Miinukset: Nothing comes to mind. I did however have issue with the child with the high pitched voice on my floor who screamed for what seemed like hours. It's too bad parents don't know how to control their children.

Plussat: Comfort and close to airport, 2 restaurants available and good food, very clean

Miinukset: I did not like parking arrangements, I was told by it was $8 a day and you had to book for a week, we returned back early and haven’t seen any compensation for it.

Plussat: The staff is top notch ALL THE TIME. I've stayed here several times this year and concierge is wonderful ALWAYS great energy, always positive and willing to help, even at 4AM in the morning!!

Miinukset: Nothing comes to mind. I cant recall anything that stands out to remark about.

Plussat: Very clean and modern. Great location right next to airport and free shuttle.

Plussat: It was convenient for the airport and had shuttle service to the airport to catch the Skytrain.

Miinukset: Restaurant in the hotel was fine, but it was not convenient to go to other restaurants.

Plussat: Wonderful and friendly clerk at check-in

Plussat: The Great Restaurant over the water

Miinukset: No

Plussat: This hotel is a short shuttle ride from the airport & very convenient, we used it several times. The shuttle was free & runs every 20 mins. Reception staff were cheerful & helpful. The bedrooms are decorated in dark colours but very comfortable & quiet. There is a hotel restaurant just behind the main building, on stilts over the water.

Miinukset: The decoration of the bedrooms maybe needs updating in lighter colours.

Plussat: location

Miinukset: room appeared to be in midst of a reno.TV and phone 18 inches off floor

Plussat: Airport shuttle was great. Room was comfortable.

Miinukset: A place to have a late breakfast would have been nice

Plussat: Close to the airport. Shuttle was quick and convenience.

Miinukset: My room was on the parking lot/main highway side on the 5th floor, I heard every ambulance, motorcycle and racing car all night. The fridge did not work.

Plussat: It was a great stay, short but very comftorable. I would stay again for sure.

Miinukset: I would suggest that there needs to be a grab bar on the tub wall.

Plussat: I like the location - close to the airport the rooms, the security & the service.

Plussat: The location next to the airport suited our needs very well as we had to get up very early to catch our plane. Thank you.

Miinukset: No complaints

Plussat: Cleanliness, and ease of connection to and from YVR airport

Miinukset: Somewhat inadequate printed information.

Plussat: A very comfortable hotel.

Miinukset: The potential knock for my room is that the shower/tub needs updating. Otherwise, a very fine room.

Plussat: They accomodated my requirement to store fish while I visited friends.

Miinukset: It is an aging property requiring refurbishment.

Plussat: It is pleasant, comfortable, practical and clean with everything we need at hand and any information easily obtained. In a week of staying at a few hotels in Canada yours was one that we will stay in again. The beds are wonderful! It is convenient being able to obtain boarding passes at the kiosk, leave our vehicle in your parking area and catch your shuttle to YVR. Thank you.

Miinukset: $review.cons

Plussat: i) Proximity to the airport. Ii) Timing & availability of airport shuttle bus iii) proximity and availability of public transport into downtown Vancouver

Miinukset: $review.cons

Plussat: proximity to airport

Miinukset: $review.cons

Plussat: I stayed 2 nights during the Covid-19 lock down so much of the hotel facilities were not available - pool, gym, etc., and even the restaurant/bar was on very limited hours/menu. Having said this the shuttle service was great both times used, and the hotel front desk and overall staff were excellent; especially during such a challenging time!! Please commend and take care of your people - they are going above and beyond for your customers and your business, and they will be the reason I stay again in the future. Cheers!

Miinukset: It would have been helpful to have longer hours and/or takeout/room service as many of the shops/restaurants were closed.

Plussat: Outside architecture, free parking

Miinukset: The cooking is not one of a four star qualification !!! Un peu compliqué d'accès.

Plussat: Shuttle service. Clean comfortable bed and rooms.

Plussat: close to the airport and all the good food. Free parking, close to the mall.

Miinukset: can't think of anything to complain

Plussat: It was very quit! Great location

Plussat: It was clean and up to date. The staff were really great.

Plussat: Quick check in and check out. Lots of parking. Staff friendly and helpful. Rooms clean, refurbished. Patio off the room with chairs.Bathrooms very redone, rain shower heads, magnifying mirror, and large lighted mirror. TV was great!

Miinukset: Strong smell in room like bleach. Bathroom door does not stay open. Pop machines and ice oddly located. AC very noisy/rattle.

Plussat:  

Miinukset:  

Plussat: We had some special requests as far as a vehicle  parking.hotel employeea went above and beyond to help us out. Very Very nice people. Thanks for a great experience !!

Plussat: very friendly and helpful staff giving unsolicited helpful advice.

Miinukset: a bit far from the airport.

Plussat: The location is fantastic, and the hotel provides shuttle bus to pick you up at the airport and deliver you as well

Miinukset: The driver’s attitude can change a little bit like when I talked to him, there was no response

Plussat: People are nice and location is good

Miinukset: Shuttle bus runs each hour is too little

Plussat: Winthin walking distance to a lot of good dining and shoppong, and next to public transit station.

Plussat: The friendliness and helpfulness of the Front Desk staff - excellent

Miinukset: nothing

Plussat: The facilities and location aree great, if you need to stay to fly. The gym and hot tub also a plus, free Internet and public transportation to downtown just outside also many shops and restaurant lesss than a minute walking. The reception staff just perfect, they go the extra mike to to make your stay very comfortable.

Miinukset: Nothing

Miinukset: Room was very spacious and comfortable but was, unfortunately, next to the elevators. This resulted in a very noisy evening and this noise commenced again early in the morning.

Plussat: Friendly staff, modern facilities

Plussat: Although the hotel was situated out of the city it was very well serviced by public transport, which made it easy to get around.The staff were very friendly and helpful.

Miinukset: $review.cons

Plussat: Helpful, friendly staff. Excellent meal in dining room. Great breakfast.

Miinukset: Our bed deflated during the night. Staff offered us a new room but we were already in bed & very tired, so stayed put.

Plussat: Location, Room size was good

Miinukset: $review.cons

Plussat: $review.pros

Miinukset: The advertised shuttle service was very poor- we had a 40 minute wait to be picked up from airport on arrival. To compound matters we were told that on requesting the shuttle on departure that it left at 10.00 a.m or 12 noon - we needed an 11.00 a.m departrure.We were able after considerable negotiation (and cost) able to depart via the shutle.

Plussat: The room was incredible. Flight got delayed and they let us come back to our room after we checked out so we didn't have to stay at the airport for hours.

Miinukset: No pool

Plussat: We appreciated the airport transfers, great shower and clean rooms.

Miinukset: We had to cross a busy road to go to the mall, in between crossroads so had to jaywalk!

Plussat: Staff was fabulous.

Miinukset: Shower needs some work. Mold in corners & shower handle fell off. Location just ok.

Plussat: Very comfortable beds and that we could open the window to get some fresh air.

Plussat: Check-in and check-out were a breeze. The airport shuttle was timely. It was nice to have a bar/restaurant inside the hotel and felt the prices were reasonable. The room was exactly as pictured and clean.

Miinukset: There was nothing wrong per se, however I prefer a firmer mattress and the mattress was very soft, so much so that I ended up sleeping on the floor on my backpacking sleeping mat.

Plussat: Location was great. Close to the airport and free shuttle was provided.

Plussat: staff are really kind, absolutely satisfied during my stay.

Miinukset: nothing

Plussat: Clean, quiet, close to everything I needed.

Miinukset: Nothing.

Plussat: Close to airport. Prompt shuttle. Room had everything that one would require. Use of a small refrigerator, kettle and coffee pot. Furnishings modern. Comfortable bed and bedding. Staff very helpful and accommodating.

Plussat: free shuttle bus to airport

Miinukset: No breakfast available

Plussat: very nice waitress at breakfast spacious room coffee maker

Miinukset: room above the street

Plussat: The beds were so comfy and the room was great!

Miinukset: Unfortunately, there was no food or drinks and very limited services due to covid -19!! Completely not their fault but we stayed at another Hotel the night before who managed to offer more!

Plussat: Dining facilities were very good & well priced.The shuttle service to Vancover airport was excellent. Thank you.

Plussat: Staff were helpful,hotel close to air port and had a shuttle.

Plussat: shuttle service to airport. It was only an overnight stay

Plussat: Convenient location to Vancouver A/P and easy access to downtown Vancouver.

Miinukset: It was Canada day and there were no food services available. However, we found a good restaurant at the adjacent mall.

Plussat: Every person in the hotel was great. We booked a day tour of the city and after waiting a long time, they arranged a private SUV with a wonderful guide to take us (6). When we got back to the room, a tray of fresh fruits and bottle juices were waiting for us along with a note saying they were sorry for our long wait for the tour bus. It was not the hotel's fault.

Miinukset: not a thing

Plussat: Peaceful location and efficient staff.

Miinukset: Absence of a dining area and bar

Plussat: easy come & close to airport.

Miinukset: $review.cons

Plussat: Location and amenities in the vincinity of the hotel.

Miinukset: No Safe in the room.

Plussat: The staff stored some supplies for my 2 day sales meetings in the room. X coffee & glasses were delivered. They notified me for all appointments and instructed them to my suite.

Plussat: Great location, access to malls Vancouver city and Airport was easy

Miinukset: Rooms are too small, bathroom in our suite was in between the living room and bedroom, this was very uncomfortable as I was traveling with family.

Plussat: Being centrally located to my client appointments, and favourite places I like to frequent when I am here on business Staff was always very pleasant and most helpful with any questions or concerns. Anything quite basically.

Miinukset: Nothing in particular comes to mind. My room was comfortable, I slept well, and was able to conduct the business I needed to do while in town. I'm not a fussy traveller I don't require extremes.

Plussat: Good to see this hotel

Miinukset: The room is small.

Plussat: Great location, FD staff was able to get a room for the guys that had 3 separate beds which was very convenient especially after a long day and cancelled flights. Thank you

Plussat: Great shuttle service, excellent location near shops and restaurants, and an extremely helpful and competent staff. The rooms are clean and modern and the bedding is clean and comfortable. Great job!

Miinukset: No, it was great.

Plussat: I was really impressed by the room on this visit! It certainly surpassed my first experience when I stayed here before. I don't know what I did to luck upon the great room I had but I'm very very happy! I can now appreciate the standard Marriott has set.

Miinukset: Nothing comes to mind. I have no complaints. It met all my requirements; I was close to all appointments and highways to get there as well as proximity to the airport.

Plussat: It was centrally located where I had most of my meetings. Also was close to the highway, and airport.

Miinukset: Wasn't impressed by the restaurant facilities. I had most of my meals at either the Sheraton or Hilton in the same complex.

Plussat: Good room.

Miinukset: It's too noisy of elevator.We can't get sleep until change a new room.

Plussat: Bed was extra comfy and the blackout blinds were amazing!! Really needed a sleep-in!! Also the staff gave me a late checkout which I really appreciated, thank you!!

Miinukset: Was a little expensive- almost $500 for one night is a little steep

Plussat: Service was friendly!

Miinukset: Outdated for a Marriott! Restaurant kinda gross! I am disappointed for a Marriott-expected nicer everything!

Plussat: Loved this place ! Clean. Great employees and a lovely breakfast.

Miinukset: The sliding bathroom door is a little weird but honestly it wasn’t a big deal.

Plussat: i like the breakfast and free coffee everyday.

Miinukset: on our first day, they gave us a room that i think they knew has water problem in the bathroom. the bed was not comfortable and everyday i have an aching back.

Plussat: Very helpful staff and the bedding was very comfortable.

Miinukset: Standard toiletry items like shower cap, toothbrush and toothpaste should be included in the bathroom rather than having to head down to the concierge to request for them.

Plussat: Breakfast was really good and the staff at breakfast was exceptional.

Miinukset: The neighborhood wasn’t great, took a while to find sidewalks. We did find a nice restaurant nearby and the sky train station was a blessing. Also, when arriving from the airport, it wasn’t clear that we could call a shuttle to the airport. We missed the shuttle by seconds and had to take an over-priced cab.

Plussat: Service was excellent.

Miinukset: Small breakfast area.

Plussat: Hotel is close to airport. Free shuttle bus. Great complementary breakfast. Microwave, freedge at room. Shower good.

Miinukset: Nothing. All good.

Plussat: close to the airport

Miinukset: no restaurant

Plussat: Very convenient and close to airport, comfy beds and spotlessly clean Front desk staff were helpful at ordering a courtesy taxi on short notice when the shuttle was full

Miinukset: Rooms a bit small

Plussat: Safe and clean

Miinukset: Parking was challenging.

Plussat: Staff was friendly and the place was clean.

Miinukset: The bathroom door was two feet from the bed. Opening to the bedroom instead of the hall way.

Plussat: Its nice to know they are upgrading the old room to new designs . All staff are friendly.

Plussat: Best I can say .... it was clean.

Miinukset: Small room, big price.

Plussat: Needed a romantic gateaway from Vancouver

Miinukset: Didn't like the bathroom: basin had a crack, fan didn't do the proper job. Didn't like the breakfast setting.

Plussat: Friendly knowledgeable staff. Quick check-in. Quiet room with breakfast included. Affordable

Miinukset: An attached restaurant would have been nice, but there were local options

Plussat: Breakfast

Plussat: The price and value for money was good as we were using this as a stopover hotel enroute to our Christmas vacation.

Plussat: It was nice to be able to set the room temperature. Great pillows.

Plussat: The service and cleanliness

Miinukset: Will certainly tell others how well received on my checkin. Marc

Miinukset: They could have refunded money after travel & stay not permitted due to COVID. Of several stays booked during current pandemic this was the only hotel that refused to refund.

Plussat: The check in was quick, the parking garage is secure, the bathroom was big and the location is excellent...beside the hospital and close to the airport.

Miinukset: The bed was tired as were the towels. As I booked pre-covid and couldn’t get a refund, the cost was really high and we were the only people in the hotel.

Plussat: Bed was comfortable.

Miinukset: We were traveling from the island and our ferry was canceled. Tried to cancel reservations but the manager was rude and would not refund my rate.

Plussat: Location and shuttle

Miinukset: Dirty, small room, very dated

Plussat: The park

Plussat: Comfortable bed. Clean but very small room.

Miinukset: The staff were not friendly what so ever. There were drug addicts outside the building.

Plussat: I guess near to airport

Miinukset: The lamp switch was not working Parking area full of furnasher The from desk lady was not very helpful .... Very surprised they add $30 extra for double bed.. which I have to pay for it.. No happy at all

Plussat: quiet

Miinukset: Airport shuttle. Communication: I phoned at 8:15am & the desk said I had just missed it and the next is 9am. Good thing i didn't go back inside because it arrived at 8:40. Poor frequency: Had to leave 3am to be at airport 4am

Plussat: Fair price for rooms. Shuttle service and continental breakfast.

Miinukset: A little run down look.

Plussat: staff are friendly and free breakfast is good

Miinukset: no hot water happened one morning and vancouver was just 8c. been waiting till noon time until it fixed.

Plussat: Staff are polite and helpful.

Miinukset: Some of the rooms don't have an in-built heating system. On a cold day, the space heater takes really long to warm up the room making it uncomfortable.

Plussat: We liked the homely feel about the place and the way the staff were always willing to help.

Miinukset: Mainly cosmetic. Some broken fittings that had not recieved attention!!

Miinukset: The parkade was small and difficult to park in. I had to go find staff as there was no one at the desk when I approached it on 2 different occasions and there were problems with the room key cards.

Plussat: The bedroom was good value for money.

Miinukset: Management most reluctant to give change of room when toilet failed - suggested using washroom in lobby.After much pressure finally gave us another room in spite of previous statement that hotel was full.

Plussat: Friendly and quiet with a nice small park behind the hotel, so ask for a room at the back! Breakfast included and the same with the airport transport.

Plussat: Is a great hotel near the international airport vancouver , near by is a big shopping mall.

Plussat: $review.pros

Miinukset: very bad customer service

Plussat: fairly conveniant to sky train at Richmond, and very Quiet, and value for money with Continental breakfast

Miinukset: a little crowed early morning for breakfast, would not suit ealderly if walking

Plussat: Staff were friendly and very helpful

Miinukset: It was hard to find due to not enough signage and the only sign they had was covered by a large tree

Plussat: The hotel and the continental breakfast is very basic but clean and fairly comfortable.

Miinukset: I booked for 2 queen beds and all they gave us was a king with a single, we complained but they said that is all they could do as they were full, which I find unacceptable as we booked in advance and our booking was confirmed as 2 queens. one of my boy had to sleep with us.

Plussat: Ease of airport shuttle arrangemeent. The young guy at reception was very helpful

Miinukset: Breakfast was very basic but enough

Plussat: Was great,.

Plussat: Location is convenient

Miinukset: Not enough parking - forced to park on the street and risk a ticket Breakfast is poor with limited stock and they kick you out exactly at 9:30am even on a weekend. Cleaning staff wakes you up early Wi-Fi is garbage Walls paper thin - hear ever

Miinukset: They are not running a shuttle and have had plenty of tine by now to update their wesite!

Plussat: Hotel shuttle worked great. (Make sure you book the return shuttle ASAP to ensure space) Breakfast was good. Beds were comfy.

Miinukset: The rooms have a strong perfume scent.

Plussat: Due to the covid pandemic, continental breakfast was fruit and a juice box. But it was nice that some type of food was offered. Room and customer service were exactly what you would expect from a Days Inn. Good location for an overnight airport stay. There was food, coffee, and booze close by. Quick cab ride from the airport.

Miinukset: Ugh. I was looking forward to breakfast. But this was a result of the covid pandemic. Nothing to do with the hotel.

Plussat: Nothing

Miinukset: Everything

Plussat: Second time I stayed here. Very clean rooms, easy access. Friendly staff. Best value for the low price.

Plussat: Location

Miinukset: All the time I was there 6 days in total, I ask the front desk to check on the telephone on the room and I was told someone will see in the afternoon but Did not happen and I was not told until the next day when I reminded her. I suggested to replace it

Plussat: Very clean and very comfortable beds and bedding. I was pleasantly surprised by how nice the room was. Good customer service also!

Miinukset: Could have nicer bathroom and closet doors to match the updated room

Plussat: The lady who operates the breakfast room was very nice to us.

Miinukset: Waited airport for almost 2 hours for shuttle! Snowstorm very difficult to walk to local restaurants. Huge piles of snow on roads. Pedestrian buttons at crosswalks frozen shut. In storm hotel could have brought in food which we would pay for.

Plussat: This hotel is average at best. It does not provide any amenities. The cleaning staff congregated outside my room, they are loud and I was by the elevator and their main storage room. It is unacceptable to put a room near an area where meetings with staff and coordination occurs outside a guest room. I should be refunded at least half of my stay

Miinukset: See above. This hotel is musty and old. It needs a major update and face lift. They also need other options for food when they don’t have their dinning area for breakfast available. Bananas behind the check out counter that I was never offered or any water. They have vending machines which is unsatisfactory.

Plussat: Close to the airport, price was reasonable.

Plussat: Cheap, Nice rooms and Nice people. Miss something to drink om the fridge.

Plussat: proximity to airport

Miinukset: bathroom waas very cramped

Plussat: The shuttle service made it convenient. The staff was helpful and suggested an excellent place within walking distance for dinner. The room was adequate. The breakfast was decent.

Plussat: front desk fellow was superb

Plussat: A few positives: very pleasant and helpful staff, close to airport, free parking, a continental breakfast.

Miinukset: Room was not well maintained - stains on carpets, wallpaper discolored and curling up, holes in towels, evident accumulation of 'gunk' in AC. Overall low value for the price - another hotel nearby higher comfort/value, same price

Plussat: Due extremely late arrival(4.00am) because of flight delay was greeted by a very friendly night manager who made check easy even offering hot drink before going to bed.As we had an early start we down to breakfast to be greeted by the lovely lady in dining room whom proceeded to make us a hot waffles an couldn't be more helpful.

Miinukset: No

Plussat: The staff, both at the front desk and in the breakfast room, was exceptionally friendly. The shuttle to the airport was on time and took only about 10 minutes to get to the airport. The breakfast was simple but delicious! (They even had fresh waffles)

Miinukset: They could have cleant the air-conditioner/heater system inside, too. When we turned the heat on there was a bit of a bad smell. I guess it was due to dust inside. It was not too bad, though.