Beds are HORRIBLE. Pillow “cubes” were bizarre. “Breakfast” about as bad as it gets
We were on the first floor, and the hallway smelled a little musty. Other than that, everything was great.
I liked the cleaning. Smell cleaned nice set up. Like the bathroom.
The only thing I didn't like was the breakfast it just plan continental breakfast. I think it should be cooked as served for the what you want to eat. And bigger coffee cups most important.
Pros and Cons
Looked brand new/everything was clean
Smelled like paint/freshly painted. The breakfast was lacked - only had cereal and bread
The hotel met our basic needs. We had a clean bedroom with an efficiency kitchen. Breakfast bar was served daily.
We were not informed of the massive remodel that was being done on the main part of the hotel. We had to walk through the mess every morning to eat breakfast. The toaster and waffle maker was shorting out due to the power tool overload. One of our rooms smelled moldy and had to be aired out well. The environment didn't make us want to spend time at the hotel so we stayed gone all day.
Surpriingly quality stay. THe rooms are large suite size with kitchenette etc. Nice quiet location. All was recently remodelled with some areas of the property still being renovated. Bath and everything was brand new. Breakfast was adequate and included. Internet was VERY consistent and fast for a hotel. Friendly staff at checkin. This is probably now the best value in Naples area...especially when the renovation is complete.
Fresh paint smells in certain hallways. Noise in the dining area due to renovation. Obviously temporary. The elevator at the end of the building I stayed was out the first day...but fixed by the second.
Not a best western anymore
breakfast selection was good
not a best western anymore. Sometime after I booked the hotel, they changed the name
changed rooms 3 times...gave a room someone was in, upgrades us to a suite...but ac not working properly...
A few of the people at the front desk were very helpful.
Most of the staff was very rude and pushy. My room was cleaned very early when I was down for coffee before 9:00 am and I did not like someone being in my room that early before I had the chance to take any valuables with me. When I said something to the front desk there response was they have a lot of rooms to clean and they needed to start early.
Best Western Naples Plaza Hotel sijaitsee lähiössä, ja Vanderbilt Beach ja Naplesin eläintarha Caribbean Gardensissa 15 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 1 778 arvosteluun
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