Naples hotellia

Plussat: meager

Miinukset: reception argued about expected refund since I only stayed 4 days instead of 5, No refund!

Plussat: Clean, good room and there are bikes free to ride.

Miinukset: The breakfast is only sweet. No fruits, no cheese, ham or eggs. It is 30 minutes walking until the beach. The hotel is 80% 3rd age people.

Plussat: Bathrobes and breakfast

Miinukset: Rooms dusty

Plussat: breakfast was excellent, location and the beach near by is great!

Miinukset: The pool area is a little bit small

Plussat: The staff was very welcoming

Plussat: Location and breakfast.

Miinukset: The gym was super dirty.

Plussat: Very classy, nice decor, clean, even smelled great. Beds were comfortable, room was top notch with a heavenly rainfall shower. Staff was nice and friendly. Breakfast was good too!

Plussat: So close to everything

Miinukset: Room was next to the elevator and Vanderbilt beach so crowded

Plussat: Quiet. Great value. Perfectly suited as a base to get out and about. Particularly good for the nearby beaches - the hotel provides beach chairs, umbrellas and towels even if you make your own way down. Lots of places to eat nearby - important when you realise that the only meal in the hotel is a continental breakfast.

Miinukset: It would have been good if there had been some bar snacks. There weren’t even chips or nuts and that’s a bit of an omission in a hotel with a (nice) bar but no restaurant.

Plussat: Beach vibe

Miinukset: Not enough umbrellas at the pool

Miinukset: The bathroom was dirty.

Plussat: Huoneet tyylikkäät, kaikki siistiä, ja näköala lammelle mukava. Pyöriä vuokrattavana ja kuljetus rantaan. Ympäristön ostosmahdollisuudet hyvät.

Miinukset: Aamiainen hyvä hedelmien ja leivonnaisten osalta, juustoa tai kinkkua olisin kaivannut lisäksi.

Plussat: service was excellent

Plussat: The standards at the Ritz are always high, the staff excellent and the facilites wonderful.

Miinukset: Since its recent renovation the prices have been raised outrageously

Plussat: all clean and very friendly employees

Miinukset: the lobby person could not give the correct info

Miinukset: we were not aware that the Ritz had two locations in Naples. this one was not on the beach but it is much better but f you want smaller crowds and more privacy. there is transportation to the Beach Ritz.

Plussat: After Irma it is difficult to criticize, but my experience Was disappointing Tiny ants all over the place

Plussat: Golf couy

Miinukset: I got bait and switched with golf package and manager was less than helpful

Plussat: Everything

Plussat: The best hotel in the world

Plussat: Clean, welcoming resort. Friendly staff and very organized. Glad we chose this facility.

Miinukset: N/A

Plussat: everything.

Miinukset: Overall the hotel experience was excellent. My only disappointment is for such a high end hotel where we pay top dollars they turned out to be cheap of charging 9.95 for WiFi. In a hotel of this class it should be complementary.

Plussat: Beautiful areas. Pool is nice for both adults and kids. Room and bathroom were very spacious with a large balcony. It had all the amenities to make a comfortable stay. It had a Nespresso machine with was a welcome surprise. The room and bathroom were very clean.

Miinukset: Not too many lunch and/or dinner options. They should have more outdoor activities for both adults and kids. Also, They charged $562 to my bill for a dinner I didn’t even consume at The Grill (other RC property) I paid $180 cash for my dinner at the Grill and never gave them my room number. Please make sure you check your bill before leaving the property. They almost started to give me a hard time about it but I insisted they take it off my bill before leaving. And they dis. Besides this everything else was great.

Plussat: They upgraded our room to add to the surprise of staying there for my moms bday.

Plussat: What a wonderful hotel! We traveled with 2 small children and the staff was extremely accommodating, to the point that they even located a missing toy. Both rooms were impeccably clean, & the pool was gorgeous- just enough shade and sun. Will be returning

Plussat: The most friendliest staff that you can imagine. Very helpful without even asking. The bed was one of the most comfortable beds in any hotel I have ever stayed.

Miinukset: N/a

Plussat: This hotel is beautiful. Location is great and the rooms are spacious. Very clean!

Miinukset: This time there is a construction of the pool with no access to it. We were offered free breakfast for the inconvenience. However, the next day it was a few muffins and coffee offered... This is NOT a breakfast... Especially, when promised..

Plussat: I loved the spaciousness, the cleanliness, and the location. staff was amazing.

Miinukset: I wish it had more plugs and/or USB ports, I had a two bedroom and there was one sofa and no chairs in the living room. wish they had a few more seats (room 314)

Plussat: Allasalue viihtyisä, hotelli tarjosi monipuolisia palveluita, huoneisto oli hyvän kokoinen perhemajoitukseen.

Plussat: Location

Miinukset: Needs some deep cleaning on carpet, sofa and chairs.

Plussat: The hotel was close, clean, and very roomy.

Plussat: Excellent service & accommodations!

Miinukset: Everything was great! I don’t have an answer!

Plussat: Great location, tremendous customer service

Miinukset: Beds could be more comfortable.

Plussat: Everyone was very pleasant. The location was so convenient. Use of the shuttle within a three mile radius too!

Miinukset: I did not like the shutter doors between bedroom and bedroom. You heard everything and got light through

Plussat: The space and equipment

Miinukset: Carpets tired, however the hotel has commenced refurbishing the rooms

Plussat: Clean, inviting, friendly staff.

Miinukset: Nope

Plussat: All good

Miinukset: No

Plussat: A very convenient location meaning there was no need to use the car. Everything spoke luxury.

Miinukset: Nothing

Miinukset: No working bar at pool

Plussat: Nice ambiance and beautifull room, perfect location

Plussat: Great location - lovely rooms. Very friendly Good gym

Plussat: The pool, patio and room were all lovely. The housekeeping an valet staff couldn't have been more lovely.

Miinukset: The 15 extended length fire alarms Saturday morning between 7:30 and 10:30 am were obnoxious and the front desk staff's indifference to what an incredibly inconvenient situation it made was disappointing.

Miinukset: Thought the bed was very uncomfortable and needed to be replaced.

Plussat: Great location right on the water- marina, food very good, lots of shops & rooms very comfortable & balcony with water view

Miinukset: No

Plussat: Superb location and very stylish

Miinukset: Would have liked some water in the room

Plussat: Customer service

Miinukset: Waster pressure in room and sticky carpet

Plussat: The location and the quality. The staff were extremely responsive and personable. The lobby area was beautiful. The pool had plenty of chairs and umbrellas with a lovely covered sitting area with comfortable sofa like seating.

Miinukset: Absolutely nothing.

Plussat: great location, excellent friendly staff, clean and crisp

Miinukset: took some help to resolve a TV issue but the staff was quick and helpful.

Plussat: Location and pool area is movie material. Complimentary valet parking is a great detail. Service is tops. Definitely will return.

Miinukset: There was a thud, a noise, and couldnt tell where it came from but it was not loud and stopped in the evening.

Plussat: Nice clean condo. Restaurant nearby. Close to many stores and , of course, publix. Staff was very attentive.

Miinukset: Small pool. Never enough chairs. Upon arrival, found the toilet seat cracked totally in half but it was replaced promptly the next day. They offer bikes but you must tent them for $20 a day each which is outrageous.

Plussat: Room space, quality & service. Pool and shuttle service

Miinukset: Nothing!

Plussat: Lobby and room off of the lobby were beautifully decorated

Miinukset: Unfortunetly I left two Yeti thermos containers in my room rm 344 next to the coffee maker when I left on Monday. When I called today they said it was not found. It's concerning when housekeepers are not honest.

Plussat: Friendly staff, awesome pool area and a great time at the tennis courts.

Miinukset: n/a

Plussat: Overall wonderful

Miinukset: Fire alarm testing was excessive

Plussat: Location was great. Shuttle service to the beach and pool were convenient.

Miinukset: Beach chairs and umbrellas were in bad shape.

Plussat: Gorgeous view. Exceptional room.

Miinukset: It’s a huge walk to the pool.

Plussat: Beautiful complex, amazing accommodation and friendly staff. We didn't want to leave!

Miinukset: Nothing

Plussat: Room was very spacious along with the bathroom! Balcony views were so lovely. The staff was very helpful and friendly. Upon telling them It was my partners birthday, they sent up chocolates and champagne to the room. Parking was very easy lots of spaces and resort access straight from the parking garage. The shuttle to the beach offers chairs, towels, umbrellas which is great! And you don’t have to pay for parking at the beach.

Miinukset: I wish the shuttles ran every half Hour instead of hour! It was hard once you missed the shuttle you either had to wait another hour for the next or drive yourself.

Plussat: Huoneisto oli siisti ja iso. Uima-altailla oli rauhallista ja riittävästi tilaa.

Miinukset: Uima-altaille piti kävellä yleistä tietä pitkin jonkin matkaa.

Plussat: The size of the 2 bedroom suite was excellent including having a washer/dryer and full kitchen.

Miinukset: It was a little inconvenient having the main pool area a couple of blocks from the hotel. Either had to drive or take a shuttle - could walk but with it being sooo hot and having little ones, walking wasn't an option for us.

Plussat: Beautiful property well kept

Miinukset: Lazy river pool was far from room had walk past to next property and cross major intersection street to get to it ...

Plussat: Kuntosali ja klubi viihtyisät, hyvä palvelu.

Miinukset: Kulku läheisimmälle uima-altaalle katkaistiin, jos ravintolassa oli häätilaisuus

Plussat: We had a great stay. The room was quiet, clean, and comfortable. The staff was extremely friendly and helpful. We would definitely return!

Miinukset: Nothing that we didn't like.

Plussat: Everything.

Miinukset: Nothing.

Plussat: Great welcoming staff, restaurant was clean and food was good.

Plussat: Staff was exceedingly helpful and friendly. A pleasant surprise was the offer of prosecco when we checked in in late afternoon. Perfect! Dining services was way beyond the continental breakfast we were expecting. Cooked to order food for breakfast, lunch, happy hour (great deal!) and dinner was a great option after a long and busy day. Our room was spacious and quiet. Checkin (by phone) was quick, easy, and accurate

Miinukset: Didn’t see the table with newspapers until our third day. A small sign indicating that they were on a table in the corridor would have been helpful. Music piped in near elevators unnecessary and a bit annoying. Wouldn’t want to stay in a room near it.

Plussat: Laney at the reception desk is excellent. Best value for a 2 room suite.

Miinukset: There is a 6.00 dollar charge for "high speed" wifi and it is slow. If you have AT&T cellular service your cell phone will not work in this hotel, unbelievable.

Plussat: The best part about staying at the Doubletree is the staff, they provided a warm inviting experience which on top of a cook clean and beautiful hotel made it all the better.

Plussat: Extremely friendly staff. Ty our server for breakfast was one of the best. What's not to like about buffets and made to order if you don't like what is in the buffet bar. Hot cookies before you go to bed! They even have gluten free if you want.

Plussat: Everything was wonderful. It was clean and quiet. The room was lovely, and the balcony overlooking the pool was great! I will definitely be staying here again!

Plussat: Everything. Staff was welcoming and efficient. View was lovely from the room, bed was comfortable. All of the activities we did were close by in the area.

Plussat: Great room ... with bedroom part and living room part. One of the amenities was borrowing of beach chairs and towels! Fantastic to borrow on a beach vacation !

Plussat: Customer service was excellent. Room was very nice, comfortable and clean. We were very pleased!

Plussat: The suite rather than just a hotel room.

Miinukset: Our room location was blocked by a large section of the building. Not their best room by any means.

Plussat: Location and convenience...it is a nice hotel with basic services....not sure if there is a gym.

Miinukset: Two things stand out: the front desk was closed during the night. That is not a good thing. Esp when my key was not always working (even the front desk said the locks were a problem.) I think there needs to be a nigh porter or someone in the event of the problem. Housekeeping was good but not great.

Plussat: Pool was amazing. Room was very comfortable. Staff was incredible!

Miinukset: Hated to leave!

Plussat: Beautiful property, great location & great staff!

Miinukset: No drinking water available in the rooms...

Plussat: Great Service. Fantastic location. A hidden gem that is walking distance to everything: beach (2-3 blocks), shops and restaurants on Fifth Ave (1-2 blocks).

Plussat: Service andcpool

Plussat: The charm of the courtyard and location location! We loved the short walk into town and to the beach. Delightful!

Miinukset: We were offered continental breakfast. The day we left I noticed someone eating eggs and was not aware from menu that we had the option to order anything else. We would have paid for the extra had we known. Instead we walked into town for full breakfast 3 of the 5 days during our stay.

Plussat: Hotel Escalante is perfect for a weekend getaway. It is close to many restaurants and cafes. The staff was super attentive and the service was on point.

Plussat: Setting is very charming, rooms set around the pool or fountain and gardens

Miinukset: Front desk was not friendly when we arrived early even though we listed that when booking. Did not expect to get the room early, but expected an offer for us to sit by the pool, or get a beverage at the restaurant

Plussat: Hyvätasoinen hotelli tässä hinta- ja tyyliluokassa Floridan mittapuulla. Varsin monipuolinen aamiainen.

Miinukset: Aamulla tuli ulkopuolelta hälinää huoneeseen jonkin verran.

Plussat: Warm greeting. Overall clean, nice pool and breakfast.

Plussat: The suite that we stayed in was spacious, clean & in great proximity to the beach. So many things in walking distance. Publix, restaurants, shopping, etc. Also has two pools.

Miinukset: Not pet friendly

Plussat: All good!!

Miinukset: Nothing!

Plussat: The friendly staff, the food and the fact they have a shuttle service that takes you to the beach and they provide umbrellas and chairs

Miinukset: i would like for them to take you to other beaches.

Plussat: I liked the breakfast, hotel location and the the room location.

Miinukset: Some leaves in the pool but not bad

Plussat: Location

Miinukset: Had issues with TV, the breakfast was served outside and terribly hot, we stay at Beat Westerns all the time. Was disappointed. Property was obviously ONCE beautiful. Room was ok but place looked run down. Kept the inside room where you could eat closed.

Plussat: Location, staff, and ambiance

Miinukset: Tiny ants on the vanity and bathroom wall

Plussat: It was in a nice area.

Miinukset: Rooms were tired. Hotel was really more like a motel and very dated. Kind of creepy. One front desk person was very overworked. We had to switch rooms because our a/c was not working (not a problem to switch) but annoying. Wish we had stayed elsewhere.

Plussat: The pool!

Plussat: We got room upgrade for free.we got very nice apartament. Breakfast at the pool was awesome .great hotel and very nice staff

Plussat: Was upgraded to a nice apartment style room. Very clean. Grocery nearby

Miinukset: We prepaid for our room months in advance and they told us at check in they were overbooked and sold out.

Plussat: Enjoyed our Cousins Girl Trip.

Plussat: Our room was wonderful with a full kitchen, swivel TV.

Miinukset: Communication problems, eg. had to ask 3 times to get a "Do not disturb" sign, asked for late checkout which was approved, but nobody else seemed to be aware of that.

Plussat: It was OK,

Miinukset: Not much

Plussat: I like that its quiet, the rooms are spacious and very comfortable. The pool and jacuzzi are very well mantained. We enjoyed the pool cabana. This is our third time and we will be coming back for sure.

Plussat: Dinner time burgers, dogs(made on grill), salads etc plus drinks was outstanding, especially since it was free. Breakfast also met all expectations Room was big and comfy, and location of on and off route 75 was great. Will be back!

Plussat: Breakfast is included

Miinukset: The rooms could be cleaner

Plussat: Complimentary breakfact with complimentary evening drinks and small meal.

Miinukset: We did have a severe leak in our rooms bathroom on the last night. It was resolved, but I feel that we should have been credited something because it really upset our last night bathroom routine with two small children and me recovering from surgery.

Plussat: Location

Miinukset: My confirmation indicated a 12:00 noon Check Out but Hotel required an 11:00 am check out. Hotel did honor the 12:00 noon check out.

Miinukset: different choice of eggs

Plussat: Friendly staff and the ease of parking. Comfy bed.

Miinukset: Little details of cleaning. Over clean, but when you look at the corners and hidden spots, not so much.

Plussat: Convenient location for us.

Miinukset: No. Everything was excellent.

Plussat: Breakfast was included.

Miinukset: The rooms weren't cleaned daily. I asked for a place close to the garage but didn't get it.

Plussat: Great location. Hotel is clean & staff were great. Great view of private jets coming over. Hotel put on a complimentary bus for you to go downtown.

Miinukset: Compared to other Hyatt hotels, not much to choose from for breakfast. No bacon

Miinukset: Right under the approach for the airport!! Very Noisy

Plussat: Location

Miinukset: Check in: only one key card available for 2 guests. NO bath towels in the room. Had to chase down housekeeping over multiple floors as husband already in shower. Mildewed floor tile at shower egress. Very poor water pressure. Will not return.

Plussat: Bed and pillows were very comfy

Miinukset: Needs a new coffee pot in the room looked bad and rusty looking.

Miinukset: Parking was extra. It should be included based on daily hotel rate.

Plussat: Great location, very good breakfast, friendly stuff.

Miinukset: parking fee.

Plussat: Huge room (free upgrade!) with a great river view

Miinukset: Room was not restocked prior to our check in. Minor inconvenience, but I had to call for toilet paper and body lotion. But guest services were very quick to deliver both!

Plussat: I have stayed at this hotel many a times. The location is incredible very nice recreation views relaxation.

Miinukset: The GM was not there I had a staff member threaten me I had no air conditioning I could not get out of the parking garage because you refuse to lift it up one of the worst experiences ever we hired it was not high standards it was utterly disgusting. I

Plussat: Overall pool was great and manager to valet were all great at there jobs.

Plussat: The hotel was awesome. The room we had overlooked the pool and the river. It is 1.2 miles from the beautiful beach. We walked there! It is walking distance to downtown 5th avenue shops and bar/restaurants!

Plussat: Everything

Miinukset: Exellent

Plussat: Location

Miinukset: Staff very rude. Knocked on door at 330am without calling

Plussat: Overall good hotel.

Miinukset: Quality of the TP

Plussat: The front desk team were very kind and helpful.

Miinukset: The Jacuzzi seems abandoned and the rooms are small, there is nowhere to put wet clothes on the way back from the pool.

Plussat: Freindly and really good restaurant

Plussat: Everything was excellent on all levels The re

Miinukset: The restaurant Shuls was not as advertised

Miinukset: The hostess at the breakfast place

Plussat: There is a free shuttle bus to the beach and you get towels and a chair and water to take with you.

Plussat: Everything

Plussat: Great hotel. Nice location. Beautiful location.

Miinukset: Small pool. Located far from the coast.

Plussat: Shula's

Miinukset: No sauna

Plussat: good facilities around

Miinukset: so far from beach

Plussat: Great location directly on the beach and near shopping and restaurants. Staff was excellent and food was very good in their restaurant. It is a small place so easy to get from your room to the gym, pool or beach.

Miinukset: Be aware - not all rooms have a cooktop. It shows it in the picture, but make sure your room has one if you want to cook something. They have this nice kitchen with tons of cabinets but barely any dishes or utensils. Not sure why they bothered to build a kitchen without a stove. We had to buy an electric skillet. Also, I hate to be nickeled and dimed. They charge a resort fee of $35 per day which includes two beach chairs and towels but no umbrella. We had three people so an extra chair was $15 and umbrella was $25. With tax, it is about $45 per day to sit on the beach. That is very annoying. Just include the beach umbrella and extra chair, or charge $10 or $15 for the umbrella if you have to! We spent over $400 per night so I did not want to have to keep adding to that. For five days that is about $250 extra. However, we did get a deal that included $20 per person toward breakfast, which can be very expensive so try to get that deal. Breakfast was often over that amount so we paid the difference which was fine.

Plussat: The whole experience

Miinukset: N/a

Plussat: The staff are so friendly and helpful!

Plussat: Everything

Plussat: Pool Bar and Crew (Greg), Pools, Fire Place, Beach, Suite, Balcony, Self Parking

Miinukset: n/a

Plussat: Kiva ranta

Plussat: Location right on own private stretch of beach. Free parking. Laundry facilities in basement with complimentary washing detergent. Complimentary Shuttle bus to 5th Avenue and return. Complimentary coffee and tea mornings and milk and cookies 2-4 every day. Pool area bar and food very good.

Miinukset: Based on our one bed apartment in main building: Room bit tired. Not enough kitchen facilities. Many empty cupboards only crockery and cutlery. No cooking vessels or food dishes. Large fridge freezer and microwave but no stove or oven (due to fire safety). Our balcony on 5th floor had dangerously loose rail that had rusted through bolts and cracked and bulging, lifted plaster. We did report this. Having to pay $25 for sun umbrellas on beach. The beds and towels are provided.

Plussat: Room service and room comfort & size.

Miinukset: Paying a steep price for extra loungers and an umbrella is ridiculous. Considering there were ample umbrella's and loungers just piled up in the area.

Plussat: The staff is very welcoming and super friendly.

Miinukset: The hotel is expensive and the costs of everything else on top of the actual stay was a bit much. Should not have to pay for an umbrella to block the sun at a beach resort.

Plussat: Excellent location, backs right onto the beach. Would definitely recommend staying at this property.

Plussat: The hotel was right on a beautiful beach, the staff were very friendly, and the room had all the amenities we could ask for.

Plussat: Everything. This place is a true gem. right on the beach. excellent location with food/beverage service on site.

Miinukset: it was a little pricey.

Plussat: Loved the beauty of the property and the closeness of the beach. Beautiful beach view from our room and the kids loved feeding the Koi fish every morning

Plussat: Resort on the beautiful beach .. golf end center of Naples

Plussat: Staff, Tiki bar, beach, pools

Miinukset: Hidden resort fees. Why can't hotels be up front about the real cost. I paid over $---- per night. Would have been happier to pay more per night than be surprised by resort fees that were not displayed up front when booked. Still would have booked it!

Plussat: Location to the beach

Miinukset: Elevators and music. And pools close at dusk. And everything is sold separately. Be nice to have an all inclusive option.

Plussat: location is excellent. Facilities are amazing. Staff is very helpfull

Plussat: This hotel is located directly on one of the best beaches in Florida with crystal white fine sand. And the staff from the front desk to the concierge to the waiters couldn't have been more friendly. Excellent service!

Plussat: Perfect location, right on the beach. Would love to be able to have breakfast at the tikki bar next time.

Miinukset: Hallway carpets are dirty.

Plussat: Very close to beach, fantastic restaurant, great staff, clean rooms, firepit seating on ocean

Plussat: Really nice beach and pools, helpful staff, very good food. Rooms were recently remodeled and very nice.

Miinukset: It is a tad far from Naples downtown area. I expected it to be closer for some reason. You need to have a car in order to get anywhere. The property is much smaller than I thought it would be so you'll want to get out a little. Also, the valet fee is $32 a day which is really high considering I could have parked my car myself easily in the garage they have.

Plussat: We had our anniversary dinner there and will do it again next year. We so appreciated everyone. The staff was well trained and knowledgeable. You will see us again soon !

Plussat: The space and the view!!! The location!!

Miinukset: The service of vallet parking is excellent!! The crew of the Restorant is not the same!!!

Plussat: Excellent staff throughout property!

Miinukset: The place needs a facelift, some of the halls and elevators are in desperate need of an upgrade.