Narita hotellia

Miinukset: The smoking room was too close to the breakfast place and the smoke was around the way from the lifts and while in the line to the breakfast place.

Plussat: Decided to stay a hotel near the airport rather than travelling from Tokyo to Narita first thing in the morning before a flight. The hotel is quite large with two connected “wings”. I was offered an upgrade to a Premier Suite which I took and the room was very large by Japanese standards. It had a separate lounge area and a desk if you needed to do some work.

Miinukset: Distance from the airport but that was covered by the free shuttle bus. The dining options were quite limited and the buffet was a little overpriced for what it was.

Plussat: Staff was very helpful even after midnight when the reception was closed and my daughter got very bad cough. So they came to switch on the moisturizer for us.

Miinukset: Maybe better signs. We got a bit lost while looking for the swimming pool.

Plussat: The fish in the pond were e incredible. Also lovely that you could open the window for fresh air.

Plussat: The fish and the free transportation plus the convenience of the family mart

Miinukset: We had the buffet was very poor for the money the sushi tasted better from the family mart, also giving the wrong key to room which my wife walked into a naked sleeping man, went to the counter and nobody cared or apologised. Thought we would of at least got an apology

Plussat: Hyvä sijainti Naritan lentokentän lähellä ja ilmainen shuttle bussi kyyti kentälle ja Naritan kylälle. Hyvä aamiainen. Ystävällinen henkilökunta.

Miinukset: Meillä oli varattuna 2 huonetta, joista toinen (3 hengen stadard huone) osoittautui erittäin kulahtaneeksi ja tunkkaiseksi. Huoneessa oli niin vahva (arviomme mukaan tupakan ja pesuaineiden) tunkkainen tuoksu, ettemme voineet yöpyä siellä astman vuoksi. Toinen huone (2 heng. comfort) oli remontoitu ja siisti odotuksia vastaava huone. Henkilökunta oli ystävällinen ja avulias, ja lopuksi pienen keskustelun jälkeen henkilökunta järjesti meille maksutta raikkaan huoneen, joka taisi olla jonkin näköinen sviitti.

Plussat: Amazing staff. Clean, professional rooms, air-con, huge bathrooms, all bathroom utensils provided, beautiful garden, 24/7 konbini open in the 1st floor of the hotel. Vending machines available. Handy-smartphone you can take out to town and use unlimited data plan.

Miinukset: It was a bit far from the city.

Plussat: The staff are polite, friendly and helpful. They provide a free shuttle bus to and from the Airport, Narita Station and Aeon Mall which is most convenience for the guests; they even take an extra effort to arrange another bus for the guests to the Aeon Mall when the 1st bus is full which is very touching. Check in and Check out are smoothly done.

Miinukset: The public bath have to pay. One of the drawer came out totally when I opened it to check which I believed the Housekeeping did not check on it.

Plussat: Unfortunately our stay here turned into a rest stop as we were caught up in the traffic coming out of Tokyo due to the typhoon. We called the hotel to make sure we could still check in after midnight (as the policy said check-in 2pm-midnight) or if there was an out of hours procedure. No problem we were told, so it made our journey less stressful knowing we wouldn’t have to sleep at the airport. Staff were welcoming and check-in was a breeze. Staff were also extremely responsive to emails prior to our stay (thanks Lin!). The room and bathroom were both clean and we both found the bed very comfortable. The room itself was also spacious enough for us as compared to the other smaller rooms we had in Tokyo. The toiletries provided included mini sachets of facial cleanser, toner, moisturiser for women, as well as shaving cream and other face care products for men. There was also a handy phone in the room which is always a bonus and hopefully we get to enjoy the surrounds in future!

Plussat: Tilava perhehuone, jossa 5 henkeä majoittui mukavasti. Ilmaiset bussit lentokentälle, keskustaan ja ostoskeskukseen iso plussa. Uima-allas mainio paikka kuntoilla sadepäivänä.

Plussat: Near the airport.

Plussat: It was a very comfortable stay, I loved the bed perfect for my back pain, good pillows (you get 2 different types)... sleeping in hotels can be hard when you get older, I'm glad we choose to stay in this place, I had a perfect night sleep. Also don't miss their buffet breakfast, loved the variety and different flavors.

Plussat: Room size is good for 3 persons. House keeping lady is efficient and nice.

Miinukset: There is cigarette smell in the room first night.

Plussat: The room was ok: clean and fully equipped. I found there even a smartphone with free sim-card.

Miinukset: not all staff members speak english. One of them couldn't explain how to use an air ionizer in the room, and when I asked a question about the weather, he also didn't understand and looked at me as an annoying client. It was not very polite.

Miinukset: Rooms smaller than expected but that’s an observation not a complaint. We were there to shower and sleep not party in the room.

Plussat: I booked a deluxe double room which is 25 sqm and has a comfortable queen bed. Room size is very good and very clean. Hotel is very close to Keisei Narita station. Once you exit the station, take the East exit, go down the escalators to the main road. Turn left on main road walk 5 mins, you will see the hotel. Hotel is also close to old narita street which has some interesting shops and a famous bbq eel (unagi) restaurant. The free morning shuttle bus to the airport is also great.

Miinukset: It did not give free bottled water but it’s ok to just buy water from nearby Lawson.

Plussat: Richmondin Stella ravintola oli aivan huippua! Kannattaa kokeilla erityisesti Red Snipper ja Seabass carpacioita ja muita apertizeitä. Nam. Myös lähiseudulla oleva valtava Shisuin Primium Outlet on hyvä kohde Narita Citystä käsin. Naritan Richmond sopii hyvin ensimmäiseksi tai viimeiseksi kohteeksi Japanin matkalle, kun on lähellä lentokenttää ja hyvät yhteydet.

Plussat: Closer to the airport. Free shuttle but times are limited.

Miinukset: Old property, I thought it was renovated but not the room we got. Not customer service friendly, most everywhere we went were except for this hotel.

Plussat: GOOD (AND PLEASANT PERSONNEL WHO HELP HAPPILY!!!)

Miinukset: Note a thing

Plussat: Wonderful place to rest for few days before/after and Narita has a lot of stuff to keep travelers busy.

Miinukset: Nothing of importance

Plussat: Aamiainen oli hyvä js oli rauhallista nukkua.

Plussat: Courteous staff

Miinukset: Need more veg variety inclusions in breakfast. Challenge to stay on ghas-phoos.

Plussat: Nice clean room. Breakfast is good and the place is walking distance to shopping mall and train station.

Plussat: Location, cleanliness of the room, choices for breakfast and airport shuttle bus service

Plussat: We had a view on the temple it was beautiful. And a full mini-bar inside the room is very well if you stay one night so you can enjoy the city and the temple.

Plussat: I loved the calm of this traditional Japanese inn, the graciousness of the staff and the welcoming layout of the room. It was a true refuge in the middle of a long trip.

Plussat: Staff were exceptionally helpful.

Miinukset: Nothing to dislike.

Plussat: Traditional Onsen hotel. In all the best possible ways.

Plussat: Everything else

Miinukset: Time limits for eating and check-in

Plussat: Near to the airport. Good onsen, good breakfast

Miinukset: Noisy street faced my window, couldn't sleep properly

Plussat: Almost good everything, except the dinner.

Miinukset: There isn’t the dinner menu in advance. I’m allergic to shrimp!

Plussat: It was our first stay at a Ryokan and we enjoyed it very mucht. The staff was very helpful showing us around and answering our questions. We booked dinner and breakfast and both was excellent with a lot of variety. Our children loved the kid sized yukatas that were provided for them. Moreover, it felt really nice walking up from the station along the road leading to the temple and staying just on the outside of the temple complex. Even though Narita get's a lot of tourists, we've been the only westerners in the hotel and it felt like an authentic japanese experience. Small but very nice onsen facilities without outside area.

Plussat: The location was incredible, the staff where lovely and very accommodating, my room was beautiful and the food was so tasty and very well prepared.

Miinukset: There was nothing I didn't like, I love this hotel.

Plussat: Traditional style and public bath. Fabulous temple across the street.

Miinukset: Hard for me to sleep on thin mattress on floor.

Plussat: It was an amazing experience with the temple view and tatami floors! The traditional food was great and people brought us our luggage and everything. We got a yukata to wear. It was just so relaxing! If you go to the baths in the early morning or from 1-3 they are empty.

Miinukset: You can not walk from there to the station with luggage in the heat. Its far too steep and the street it small. Get a taxi to the airport, its only 4000 yen.

Plussat: Amazing staff

Miinukset: No children’s area

Plussat: The room was huge and everything in the hotel was well organized. The free shuttle from Narita airport is a plus.

Miinukset: If you arrive late, you will have no options for a meal except for the Lawson store. Also the restaurants in the hotel were a bit expensive

Plussat: The room was adequate - a bit noisy with customers coming in however the staff was friendly and kind. Always a smile

Miinukset: Wish we had coffee !!

Plussat: We were unable to fly out due to typhoon we were lucky enough to book this hotel for 2 nights while we were waiting for our next flight. It was fantastic, even a little supermarket and free shuttle bus to the airport and into Nartia. It is worth checking out.

Miinukset: Nothing it had everything

Plussat: Staff, bar and stunning suite. Shuttle service to the airport.

Plussat: Great location and all services at hand. I was there in the midst of a typhoon which threw all transport into chaos with people stranded. The staff were wonderful even with a seven hour delay on my arrrival and people swarming in the foyer. Could not ask for more wonderful assistance.

Plussat: Location, comfortable and price is very reasonable! The beds are very comfortable

Miinukset: The bathroom has a large step up that is not well marked and you are continually tripping into the bathroom.

Plussat: We staid overnight in a triple room in order to catch an early flight. The hotel has frequent shuttle buses both to and from the airport.

Plussat: Monipuolinen aamiainen,hyvä!

Miinukset: En tiennyt ,että hione oli ollut aiemmin tupakoitsijoille.Koko kerroksen käytävillä tuoksui tupakalle!

Plussat: Breakfast buffet was excellent! Great selection of food items. Location also good. Near the airport and shuttles run frequently between hotel and airport.

Miinukset: Not your typical Nikko room. Bathroom was dated and air condition barely kept room cool in September. Not a good value for what they charge compared to other hotels nearby that are less than half priced.

Plussat: Free shuttle that goes to the airport frequently. Very convenient.

Miinukset: Outdated property. Pool only open for 2 months in summer.

Plussat: Lentokenttä lähellä ja mukavuus

Plussat: Easy to get to.

Miinukset: Uncomfortable pillows

Plussat: This capsule hotels is my fave. Very relaxing and soothing place. Location is insane, right in front of the keisei station and inside of terminal 2

Miinukset: The blanket is too warm even with conditioner.

Plussat: The whole concept is just crazy for foreigners ! Very useful and well designed, so comfortable and silent ! Europe should get inspired by this concept for commuters and travelers !!!

Miinukset: Nothing indeed

Plussat: It was at the airport.

Miinukset: No dinning at the airport.

Plussat: The showers were really clean and lovely hot water.

Miinukset: Mattresses could be a bit thicker, but they are ok and I slept well.

Plussat: Hotelli ja oma makuupaikka siisti. Hyvä sijainti lentokentän tuntumassa. Sopii ehkä parhaiten sellaisiin muutamien tuntien uniin.

Miinukset: Olen nyt käynyt kapselihotellissa kaksi kertaa: ensimmäisen ja viimeisen kerran. Miesten puolella oli rauhatonta huolimatta siitä, että joka puolella kehotettiin olemaan hiljaa. Aamuyöstä jonkun herätyskello alkoi soida herättäen kaikki muut paitsi herätyskellon omistajan. Ei pysty nukkumaan yhtenäistä unta heikon äänieristyksen vuoksi.

Plussat: Stayed there last night in Japan. Great location. Fun and something different. Kids loved it.

Plussat: Everything was nice and clean. It was my first time travelling alone and this was perfect for a night stay at the airport. I really liked how you could play soft music in your pod with a volume adjuster. I can't sleep in silence so when I seen they had a knob for soft piano music I was at ease.

Plussat: Probably closest possible accomodation to Narita airport for reasonable price. You actually don't need to leave your luggage in lockers on airport, you can easily fit about 70l (maybe bigger :) )bag inside provided locker in hotel. Provided breakfast is in near caffee.

Plussat: Halapa, kolmanneksen pienestä hotellihuoneesta. Hyvä sijainti sisäkävelymatkan päässä terminaalista. Suihkut tehokkaita, vettä tuli tarpeeksi. Töpseli omassa podissa. Kaappiin mahtuu pari isoa laukkua, mutta ei jenkkikokoista sentään. Hintaan sisältyy periaatteessa kaikki tarvittava ettei laukkuja tarvi avata. Jos siis et halua vaihtaa vaatteita.

Miinukset: Ilmanvaihto suihkussa riittämätön, suihku muuttu kesken kaiken polttavaksi jos naapurikopissa tehtiin jotain. Hiustenkuivaimet hiljaisia, mutta myös tehottomia. Naapuripodin kuorsaus ja kaikki muutkin äänet kuului hyvin oviverhon läpi ja rakenteiden kautta. Kamerat lokeroilla.

Plussat: Staff- spoke very good English and very helpful Cleanliness- everything was super clean and tidy

Miinukset: Pillows could be more comfier

Plussat: Clean and neat

Miinukset: Location was pretty hard to find not enough signage throughout the airport of where to go

Plussat: The location is close to JR station and that's about it. You would be better off staying by a better place on the Keisei line for the same price

Miinukset: Night staff had no personality and were you juske like robots. The room is just a very old business style hotel and it smells like it.

Plussat: 1 minute from Jr Narita Station "West Exit" (15 min from the airport) You can see hotel as soon as you walk out the station. Our room was small but the bed was really comfortable and the staff very nice. Free shuttle bus to the airport (30 minutes)

Miinukset: The shuttle bus operates at certain times only. So it's possible that you have to wait even 3 hours once you've landed.

Plussat: Clean hotel, great location. The hotel offered a shuffle bus to the airport for free. The shuffle bus is about 30 min away from the airport. A great stay if you have the leave the following day. The closest JR station (Narita station) is about 3 minutes away (walking).

Miinukset: The staff didn't speak English well. From a business hotel I had some more exceptions.

Plussat: I like that they have a free shuttle service. The room was very clean. The staff was very accommodating. Overall experiences were good.

Miinukset: Shuttle service has limited time.

Plussat: Nice, clean room, nearby the airport. Perfect if you have a flight the day after in the morning.

Plussat: Vaimo on yöpynyt tässä hotellissa monia kertoja Japanissa käydessään ja hänen ehdotuksestaan siihen päädyttiin. Sijainti on hyvä lähellä Naritaa. Hotellilta menee sinne myös ilmainen tilausbussi, mikä nopeuttaa matkantekoa. Hotelli oli mielestämme halpa, mutta vähän ehostusta kaipaava. Tuli mieleen monet Suomessa työmatkoilla käyttämäni. Huone oli kuitenkin tilava ja sänky hyvä. Nettikin toimi huoneessa hyvin ja varustukseen kuului minijääkaappi. Hotelli näkyy asemalta, joten eksymisen riskiä ei ole. Matkalla on vielä pari pikkukauppaa ja ravintolaa, eli kaikki, mitä matkan viimeisenä iltana tarvitsee.

Miinukset: Huoneen sisustus oli vanhahtava.

Miinukset: The pillows were too thin

Plussat: Very clean Room. Staff was very friendly and tried their best to answer our questions. The location was top - right next to the JR Train Station, two Konbinis nearby and a nice Café.

Plussat: Nice and clean. Close to the airport. Everything you need for a comfortable night before an early morning flight.

Plussat: Friendly staff, great free parking and fantastic location next to Narita Station

Miinukset: Nothing really

Plussat: The location and value for money are excellent. While the beds seem hard by western standards they are normal in most Japanese hotels.

Plussat: Room was fine.

Miinukset: There is no shuttle bus from the Narita Airport. Still a bit of walk and train ride to get to the Hotel.

Plussat: Free shuttle service was very good.

Miinukset: very poor English at the reception found it very hard to explain that we were in Yamanaka to see the snow monkeys, and being a Japanese he did not know about the place.( It was one of the question that was asked)

Plussat: Clean, spacious room

Miinukset: Having to pay to use the pool was annoying

Plussat: Sijainti lentokenttähotellina hyvä.

Miinukset: Vanha nuhruinen hotelli, tapetit repsottivat ja oli reikiä, tunkkainen kokolattiamatto, yleiskuva epäsiisti. Hinta/laatu eivät kohdanneet.

Plussat: Location was superb, free shuttle service was great! Apart from that an average hotel for a overnight stay.

Miinukset: 1. the sheets had stains on them 2. the swimming pool was not operational, one of the main reasons for booking this hotel was this as we were travelling with kids 3. We had specifically mentioned 2 adults and 2 children of ages 5 and 9, they still charged us for the additional breakfast for the child. Not nice

Plussat: Siisteys, ystävällinen henkilökunta ja tilava huone tekivät vaikutuksen. Hotellin ja lentokentän välillä oli myös ilmainen bussikuljetus, joka operoi puolen tunnin välein.

Miinukset: Ei mitään moitittavaa, kaikki oli niinkuin pitikin

Plussat: Very good hotel near the airport. They offer free shuttle bus and you can take it either way (to or from the airport). Really nice view from the bar to the airport, enjoyed a couple of drinks late in the night, the girl who served drinks was really nice. Had really good conversation with people that gathered at the bar.

Plussat: The location and the free shuttle bus.

Miinukset: The room wasn't very clean. There were hairs in the bathroom. The bed was very uncomfortable. The hotel was also very dated.

Plussat: Very large room The breakfast buffet had lots of option and good food

Miinukset: The room could have a bit more light

Plussat: Next to airport, very convenient. Price very reasonable

Miinukset: staff at desk not friendly and not there to help you.! Room very old furniture equipment in bad condition.

Plussat: Great location, fantastic amenities. Highly recommend. We will be using this hotel in the future.

Plussat: Free transfer.

Miinukset: A few hairs in the bath.

Plussat: Very close to airport and very regular free shuttle bus

Miinukset: Had snacks in the foyer bar. The prices quoted on the menu outside did not include service charge and annual their tax so the bill was higher than expected.

Plussat: The bed was very comfortable, great breakfast

Miinukset: Everything was perfect

Plussat: Friendly staff and service.

Miinukset: N/A

Plussat: Proc

Miinukset: Proximity to airport

Plussat: Beautiful pool perfect for relax before our flight!

Plussat: Breakfast was fine.

Plussat: Shuttle to the airport

Miinukset: room smelled of mold. Most restaurants were closed. They charge a fee and a high one for Wi-Fi which is outrageous these days. Very disappointing experience.

Plussat: The staff where friendly and helpful. The shuttle bus from and to the airport was convenient and quick. The restaurants where quite nice and the food was delicious.

Miinukset: The rooms where stuffy and humid. We changed room and the second room was slightly better (the hotel gave us an upgrade in the process) but it still had the smell of somewhere that hasn't been kept dry. The rooms also look quite dated compared to other hotels we stayed at in Japan. It wasn't quite the standard I'd expect from Hilton.

Plussat: The beds and pillows were outstanding, the staff were brilliant, the food was fantastic but a little bit pricey

Plussat: location near the airport for early connecting fligths. Breakfast OK ( when the mainland chinese tourists are not there !).

Miinukset: Ambiance at the buffet

Plussat: The room was clean and well equipped with necessities.

Miinukset: We were told that the dogs must be kept in the crate once outside the room, which made it really difficult to go for a walk with them as the room was very far from exit to the outside.

Plussat: Reception staff very welcoming and professe

Miinukset: Everything was perfect

Plussat: We arrived early and the reception staff were very helpful and in organising an early check-in for a reasonable fee. The concierge staff were excellent with one particular person going out of his way to help find us an adaptor to borrow. We used the shuttle bus into Narita and had a fun evening at two restaurants. On the second day of our stopover we went to a local Onsen which was relaxing and an authentic Japanese experience.

Miinukset: I was disappointed that I could not access the swimming pool and did not know in advance that this would be the case.

Plussat: Great bed and awesome pillows

Plussat: Staff at the lobby. The guy who took our bags to the room and loading our bags to the bus going to airport.

Miinukset: Room too small

Miinukset: Room wasn’t very clean. There was hair ok the walls in the bathroom and it has a sort of unpleasant smell - cigarette smoke + mildew. Sheets & towels were clean though.

Plussat: Nice place for transit or convention. The staff were friendly but I felt a cultural barrier - a bit stand offish.

Plussat: Location

Miinukset: Staff, facilities and prices, do not make any sense. The building is too old, completely waste of money

Plussat: Location. After a long trip it was a welcome relief.

Miinukset: All good.

Plussat: Staff were exceptional and willing to meet all requests

Miinukset: Limited restaurant choices and a little expensive

Plussat: Quiet room Very comfortable Excellent breakfast buffet

Miinukset: Only one shuttle per hour in the am was insufficient

Plussat: Proximity to the airport, helpful staff, regular shuttle bus to the airport, fantastic breakfast.

Miinukset: The rooms are clearly dated. Some renovation would be good.

Plussat: Check in was a breeze. Agent even extended my check out time! Breakfast buffet was awesome! Room was very clean and despite being close to airport....no noise!

Miinukset: Only dislike was the Airport Shuttle to Hotel. Hotel is very close but I timed it and it was a 30 minute ride. I counted we stopped for 9 red lights leaving NRT and then the first stop was another hotel. Ride back was 10 minutes!

Plussat: Extremely friendly and accommodating

Miinukset: The furniture in my room had seen better days

Plussat: Location

Miinukset: The room doesn’t look the same on the pic. The facilities are obviously needs replacement and renovation. The room looks very old and the air-conditioning system doesn’t works well.

Plussat: Huge outside pool and cool, wonderful family outside BBQ with music on night we were there. Very comfortable room.

Miinukset: Long coach journey to Airport, shopping or Tokyo. Changing for outdoor pool was substandard as you had to cross areas designed to be dry. Indoor pool needed a swim cap but had more suitable changing facilities. Check in line at 3pm took 3/4 hours but we later understood that it being a public holiday and some hotels closed that they were extra busy.

Plussat: Rate and shuttle service to and from airport.

Miinukset: No late Bus tours to Tokyo City.

Plussat: First time staying at this Narita airport Hotel which is the pick of the crop. Great value for money for a top class hotel compared to staying in Tokyo when transferring from Haneda to Narita. Very comfortable and great bus services back into Tokyo as well as to Narita.

Miinukset: Being a transit hotel it is heavily used by tour operators and airlines for their staff. Gets very busy but great if you like everyone else is in transit.

Plussat: The staff had good lanuageskills

Miinukset: The poolarea inside and outside was old and outdated and the main reason we picked that hotel. The outside pool had lots of insects in it and the ground material really bad..

Plussat: Ystävällinen henkilökunta

Miinukset: Vanhanaikaiset huoneet, huono ruoka

Plussat: It's a hotel from a famous hotel chain where you expect a certain standard located at 30' from Narita airport.

Miinukset: The hotel is rundown. The bathroom is very basic and has partially carpet in it. It all lacks a serious make-over. Food is very average (we had dinner and breakfast).

Miinukset: Breakfast buffet was really poor Stale chocolate pain and croissants bad quality overall

Plussat: Good quick location to access Narita.

Miinukset: Filthy dirty. The outdoor pool area and pool were disgustingly dirty. We were looking forward to some pool time to relax before our flight but the pool was ice cold and dirty. Similarly the room had stains on the walls and carpet.

Plussat: Outdoor pool, convenient store, free shuttle transportation to nearby mall and to and frim airport. Available shuttle to Tokyo and very friendly staff!

Miinukset: Freezing outdoor pool which closed too early due to poolside bbq's. Restaurant and buffet incredibly too expensive.

Plussat: Facilities and level of English spoken

Miinukset: Times of bus from airport

Plussat: Convenient before or after flight. Free airport shuttle to and from the hotel and also shuttle service to local town Narita and shopping mall.

Miinukset: Rooms are a bit dated, but were clean and comfortable.

Plussat: Very clean, staff was great and was very knowledgeable, Breeakfast was more western which worked great for the boys with our group.

Plussat: I am very disappointed with my stay on 11th September night with No electricity , it was not mentioned in booking .com or atleast this hotel management didn't inform us by emailing or over the phone.But you both parties did not inform us earlier and I met big issues .Also I could not get my dinner at the restaurant because it was closed without electricity.Therefore I had to walk a distance to grab my dinner.The room was heating sine the A/C was not working and I had to take a very cold shower because the hot water didn't work. Additionally, I could not even charge my phone or access wifi to communicate internationally for my business purposes.It would ave been pleasant if your hotel have informed me of this problem earlier.Therefore, I would like to receive a partail fund because I payed for the electricity as well.Thank you.

Plussat: The location and free shuttle bus to and from the the city area was amazing.

Miinukset: I Like everything

Plussat: Comfortable bedding. Attractive lobby areas with ample seating. Frequent free shuttle service to and from the airport.

Miinukset: Limited dining options.

Plussat: location is good . free shuttle bus

Plussat: It’s near Narita Airport

Miinukset: Old room bed is not comfortable

Plussat: Location

Plussat: Hyvä huone

Miinukset: Aamiainen ei hyvä

Miinukset: The hotel was without power as a result of a typhoon. Temperatures were very high. The hotel made no attempt to divert guests to full serviced hotels and chose to charge the full fee for service. A most uncomfortable night under extreme conditions.

Plussat: Friendly staff

Miinukset: Accomidation is neat and tidy.

Plussat: Reception was very polite. Shuttle bus to the airport and back was very convenient

Miinukset: AC didn’t cool the room. Tv was placed in a awkward position to the bed Mildew around the bath. Toilet seat cover was lose

Miinukset: The food. I would have preferred an a la carte Japanese menu instead of Italian japanese buffet

Plussat: great place to stay

Plussat: The location is great and they provide complimentary breakfast (6-9am).

Miinukset: However please note hotel policy of check in at 3pm and check out at 10am! We arrived at 2:45pm and the hotel Recep refused to let us check in 15mins before 3pm and requested for 1000 yen extra if we want to check in before 3pm! I think this is so ridiculous that they are so rigid. And they wanted extra money if you do not check out by 10am sharp! I m not sure the hotel is so inflexible or I got a bad employee on check in day!

Plussat: The location,so close to the station and comfortable bed. Breakfast was good too.

Miinukset: Nothing much

Plussat: We like the cleanliness and breakfast also the room but its quite small for 3 of us. But we had a goodnight sleep.thank you comfort hotel see you again .

Miinukset: The room was too smal for us... its too hard for us to move at the same time...

Plussat: Great stay for a night before flying. Clean and comfortable. Good breakfast.

Miinukset: Nothing

Plussat: Everything was very nice

Plussat: Near the train station Good breakfast

Miinukset: Nothing

Plussat: Comfortable bed, good breakfast

Miinukset: No shuttle bus to the airport. We happened to stay at the hotel on a typhoon night, next day the trains were cancelled, so getting to the airport was a pain.

Plussat: Good location and services. Parking also provided free of charge.

Miinukset: None

Plussat: Clean room , good location, nice staff

Miinukset: The free shuttle bus is scheduled only 7 times a day so I had to go to the airport by train (2pm). The train noise from from on floor 13

Plussat: -Close to the station -The front desk staff was friendly -I liked their check-out system. Pay extra ¥1,000/hr for late check out up until 2pm

Miinukset: -The room was not spacious enough. It barely fit a small carry on suitcase -The bed and the pillow was not comfortable at all - AC was really dusty and gross

Plussat: The hotel is close to Narita train station and that's about 3 stops from the International Aiport (depending on the train you get on)

Miinukset: The room smelled of cigarettes.

Plussat: Beds were good

Miinukset: More space for hanging cloths I have a good idea for that.

Plussat: Great location close to the airport with free pickup. They don’t run very often so check before arrival

Miinukset: All good

Plussat: Very friendly staff.

Miinukset: Can’t think of anything

Plussat: It is near the train station. The shuttle service to the airport was very convenient.

Miinukset: Not that easy to get from the station to the hotel . A lot of stairs. The room was functional but very small and the bathroom was the size of that of an airplane toilet. Alright for one night, but no more.

Plussat: Tilava ja siisti huone, vaikka kylpyhuone oli pieni.

Miinukset: Hotelli sijaitsee melko lähellä lentokenttää, mutta aivan junaradan vieressä. Äänieristys ei ollut kovin hyvä. Henkilökunta oli ystävällinen, mutta englanninkielen heikkouden takia ei oikein osannut auttaa kysymyksissämme.

Plussat: Shuttle bus was free and convenient . We really appreciated the airport service.

Miinukset: Larger rooms. Room only comfortable for one person, be overnight stay, for airport.

Plussat: Price and location

Miinukset: Very small rooms but manageable

Plussat: Breakfast was good. Location easy for access to train network.

Plussat: Convenient & reasonable. Situated next to train station & food area. I'll definitely come back again. Breakfast was disappointed & should improve more variety choices.

Plussat: Courtesy bus from airport to hotel.. spacious room with large bathroom Variety for breakfast.

Miinukset: Lighting in room is dull.

Plussat: shuttle was convenient. Some distance to rail station and shopping center..for the price it was ok..

Plussat: We were in transit to South Korea. Came in from Fiji in the evening and left next morning for Seoul. This hotel has a few small rooms with double beds that don’t cost a lot. Has pick-up and return for airport. It was perfect as we just desired a clean bed to sleep in. If I ever return to Narita when not in a rush I would definitely stay here and choose a big, I’m-on-vacation room!

Miinukset: Morning breakfast super crowded even at 6:30am, lots of table but seems like self service because I only saw 1 staff that struggled to clear all the tables.

Plussat: Good

Miinukset: No Iron, Hair dryer in the room

Plussat: The rooms and the cleanliness are super nice, including their breakfast too.

Miinukset: Well I couldn’t find anything that displeasses me during my stay there.

Plussat: Convenient and cleanliness

Miinukset: Staff at kiosk is very friendly

Plussat: Comfortable room and beds. Really pleasant, helpful staff. Courtesy bus took us to the terminal in the morning. Although we arrived too late for the buffet dinner, there is also an Italian themed restaurant open until midnight where we had a lovely meal

Miinukset: Nothing

Plussat: I like that the hotel was easily accessible by shuttle bus, the staff were welcoming and there was a small convince shop in the hotel.

Plussat: Hyvä sijainti ja hyvät ilmaiset kuljetukset kentälle ja kaupunkiin.

Miinukset: Tulin aikaisella aamulennolla, joten olin hotellilla aika aikaisin. En ollut saanut nukuttua koneessa, joten olisin toivonut pääseväni heti huoneeseen. Aikaisin sisään kirjautumisaika oli kuitenkin klo 15, mikä on lentokenttähotellille aika myöhäinen aika. Ainoastaan maksamalla erillisen päivähinnan (lähes yhtä paljon kuin varsinainen yöpyminen) sain huoneen heti käyttööni.

Plussat: Clean and the staff is very kind

Miinukset: Nothing

Plussat: It was near the airport.

Miinukset: The hotel was scruffy and dirty. Music played in the corridor all night. The beds were uncomfortable. The food was extremely overpriced and cold. The selection was a mishmash of different world foods that didn't go together and the staff refused to acknowledge that there was a problem. Fortunately this was the only accommodation in Japan that was poor, it was also the only location I found the staff rude and unhelpful.

Plussat: Lähellä lentokenttää

Miinukset: Vanha hieman kolkko. Peltiovet erikoisuus.

Plussat: Aamiainen oli todella niukka ja alkoi käsittämättömän myöhään klo 6.30 ollakseen lentokenttähotellin aamiainen. Sijainti ei ollut lentokentällä vaan hotellille piti etsiä reittiä huolella.

Miinukset: Henkilökunta oli tympeätä, jopa epäkohteliasta, mikä ei ole tyypillistä japanilaisille. Hotelli on homeessa, todella huonotasoinen ja kaiken kruunasi huoneiden peltiovet. Huone oli tunkkainen ja kuuma eikä tyynyjä ollut kuin yhdet per henkilö.

Plussat: Old, but really well kept. Would love to stay again. Very kind and friendly staff. A real joy and a great way to start my Japanese experience

Plussat: Location is great when you have to take an early flight

Miinukset: Hotel has not been renovated for years. Diner was very expensive for Nothing special.

Plussat: It's a very conveniently located hotel for the airport

Miinukset: Nothing really. For the price which is very good, it fits the bill. As you'd expect at this price point the decor is pretty outdated but that's not why you'd stay here

Plussat: The shuttle bus was ace The location The staff were very friendly

Miinukset: The room was very dated The bed cover was dirty Sour smell in the room Needs a face lift in the rooms and corridors.

Plussat: Great location. Really close to the airport. Bus to the airport was quick and convinient. Staff were excellent. Vending machines downstairs have a great selection if you need something to eat.

Miinukset: Decor was a little outdated.

Plussat: The bus, it's extremely convenient. Especially while traveling with lots of luggage!

Miinukset: Nothing in particular. Everything was as it's supposed to be.

Plussat: We stayed here after 13 hours flying. Comfortable, super quiet, and big room.

Miinukset: 80’s decor was pretty funny.

Plussat: We arrived late and were not sure about if we could go downtown at this hour. So we booked this hotel, 5 min away from the airport by feet (2 min by shuttle bus provided by the hotel if you don't want to walk but you'll have to wait for it to come). We were happy we booked it because we arrived the same day typhoon Faxai passed in Tokyo and public transportations were all closed. So really convenient if you arrive late and the staff was really nice. Plus, the room is significantly bigger than in downtown :)

Miinukset: Nothing.

Plussat: Very VERY spatious room and corridors, close to the airport Terminal 1 (especially when you finally find the right - meaning closest - way to get there...). There are scales for the luggage in the foyer and if you arrive earlier than your check-in time and the room is still not ready - they let you leave the luggage there. Also a free shuttle is very convenient, especially if you have several heavy bags. Convenient train connection between the airport and Narita station (the town) allows to do some fun last day sight-seeing.

Miinukset: The breakfast was not very good, very little choice for different food. Also, have in mind that if you plan to visit AEON mall which is really just a few kilometers away (or other nearby stores) for some last-minute shopping - the last direct bus between the airport and the mall leaves from the mall at around 6:30PM and it is quite a walk by foot if you miss it :] On the other hand there are lots of stores in the airport itself, so just plan accordingly.

Plussat: If you think about 1 night stay before or after your flight - good choice. 10 minutes by walk, or 3 minutes by shuttle bus from Narita Airport. Rooms are big with confortable beds. Hotel is in old fashion (you get key, not magnetic card) but it is not something negative. Very fast check-in/check-out was offered by staff - it seems they know their guest are tired or hurry for the flight.

Plussat: Free shuttle from Narita Airport. Comfortable and clean, although the furnishings did look a bit old-fashioned.

Miinukset: The location is close to the airport but there's nothing nearby the hotel. So do not expect to roam around the area at night unless you're looking to rent a car or go into other nearby hotels.

Plussat: The Inn was very comfortable and quiet. Extremely clean. The proximity to the airport was also very good.

Miinukset: I was not offered a non smoking room and had to breath the stench of cigarette smoke during the whole stay. I'm not sure if they even have non-smoking rooms come to think of it. Be warned, non-smokers.

Plussat: Clean, location (easy to get to), helpful staff, most things are available on the property.

Miinukset: Close to the airport (noise), but distant to a town.

Plussat: Location, free and regular airport shuttles. Nice quiet area.

Miinukset: Nothing really. It is dated but I liked that.

Miinukset: Need to clean carpets and hallways smelled

Plussat: Location and value for money.

Plussat: Upea kokemus oli mist sauna ja kuumakylvyt

Miinukset: -

Plussat: The location and ease of getting to the property from the airport.

Miinukset: Nothing, it met all my needs.

Plussat: Room was great and hotel was a short taxi or shuttle bus away from the airport. Great for a night's sleep before a flight. We did not use the Spa but would have likely used it if we were there for longer.

Miinukset: Check-out was a little problematic as there was no warning that payment had or not been taken prior to our check-in. Unlike every other place we had stayed in Japan payment was to be taken at check-out even though nothing was said. Suffice to say this caused an issue when we were in a rush to catch the shuttle bus in the morning. Other than this, it was a great stay so don't let the above deter you.

Plussat: Staff hotel facilities were awesome

Miinukset: The room was really old and dirty I had to ask to change rooms but the new room also had cleaning issues

Plussat: Right next to the airport. Perfect to rest for a long transiting connecting flight. There is a shuttle bus that takes from both airport to hotel.

Miinukset: We arrived late in the evening after a long flight. No eateries nearby. The restaurants in the hotel were fully booked or closed. Lucky there was a convinent store in the hotel which we could buy some food.

Plussat: Henkilökunta oli todella ystävällistä. Bussikuljetus lentokentälle kuului hintaan.

Miinukset: Hotelli oli todella kulunut ja kaipaisi remonttia. Huoneen peilissä ja pöydällä oli roiskeita. Kylpyhuoneen saumat näyttivät homeisilta, hanat olivat tahmeat ja nurkat likaiset.

Plussat: Neat and spacious (for Tokyo) room, comfortable bed.

Miinukset: The room itself was fine for the purpose of our stay. Clean, tidy and all the amenities we needed (razors, shower caps, toothbrushes etc). We arrived at Narita during a natural disaster. Staff had probably been stranded at work covering those who couldn't make it so little things like keeping the store or restaurant open for the bus load of people who'd been waiting at the airport for 4 hours probably didn't cross their minds. But it would have been very much appreciated by a large number of hungry guests!

Plussat: Very good value, given excellent location less than 5 minute walk to Memorial Peace Museum and less than 15 minutes to A Bomb Dome. Hotel is also surrounded by excellent restaurants.

Miinukset: All good

Plussat: The location is just 15 - 20 mins drive from Narita airport. And the hotel provides free shuttle from both train station and narita airport. This is really helpful as you can imagine, it would be expensive to call taxi. We stayed in the hotel the night before we flied off to go home. The convenient location provided us extra comfort in terms of not missing our flight on the next day.

Miinukset: We stayed in the garden wing, twin bed. This is REALLY AWFUL. The garden wing is REALLY OLD and smelly. I can't believe I am in Japan when I was in garden wing. When the lift door opened, I was in a complete shock. The bed was nowhere close to comfortable.. It is way too simple. The carpet in the hotel seemed haven't been changed for 20 years, hence the smell. Everything is just way too old and should be upgraded asap

Plussat: Free shuttle bus service

Miinukset: Room window

Plussat: Staff were very professional and friendly Room was neat and clean

Plussat: K

Miinukset: The pillows are to firm /other wise ok. Short

Plussat: I liked the breakfast.

Miinukset: Was put in a room different from what I booked.

Plussat: The amazing staff that helped me who didn’t speak their language very well

Plussat: The bfast buffet was nice. Staff is helpful.

Miinukset: Hotel is out dated need renovation. Room smell smoke but I was in the smoking section since it was a late check in.

Plussat: Very respectful staff and polite and very welcoming.

Miinukset: The weather ,it was cold....

Plussat: the shuttle is limited: which the post did not mention. We missed the last shuttle at 815p by 15 min and he said to get a train. Which would be good but we are in a foreign land it is not so easy with the language barrier. We payed just as much to get a taxi to the hotel as to stay at a better hotel. Also the bed was like a rock it was awful. Expensive for what was quoted...

Miinukset: the bed, the smell of smoke, the false claim of a free shuttle

Plussat: Lovely breakfast, good service from the staff, perfect for reaching Narita.

Plussat: Convenient location

Miinukset: The hair I found on my bed sheet

Plussat: The staff and the location.

Miinukset: Breakfast and its options

Plussat: Hyvä sijainti Naritan lentokentän lähellä. Hyvät näkymät lentokentälle. Säännölliset bussikuljetukset kentälle.

Miinukset: Hotelli on vanha ja huonossa kunnossa. Jouduimme vaihtamaan huonetta, koska saamamme huone oli todella huonossa kunnossa: kokolattiamatto täynnä tahroja, peitossa tahroja, likaa ja pölyä joka paikassa.

Plussat: location and price

Miinukset: no fitness room only at 3pm

Plussat: Check-in very smooth and the airport shuttle was on time and easy to spot.

Plussat: Great option as a stop over

Miinukset: Cheaper food options

Plussat: The reception and shop

Miinukset: This hotel is in desperate need of refurbishment. Dirty stained carpets, bashed hallways. Windows that are permanently misted up and very small rooms for the price we paid. It’s used a lot for a children’s theme park and we experienced Multiple tired crying children late in the evening. Avoid at all costs. Look at my photos.

Plussat: location

Plussat: There is a shuttle bus to and from the airport

Miinukset: It is not as accessible by public transport if you are not travelling from airport or by car

Plussat: spacious and airy space

Miinukset: Nothing

Miinukset: The hotel is large but needs to be refurbished. The breakfast scrambled eggs were undercooked but overall the hotel is near Narita Airport and is what we needed for one night so we can catch our flight. The shuttle was great to take us to the airport.

Plussat: Amazing views of runway 16R Narita

Miinukset: They charge extra for onsen and gym

Plussat: Very close to hotel, everything was clean, love, love, love that little store inside hotel for convenient.

Miinukset: I wish the gym was open 24 hours

Plussat: I stayed at the 6th floor, in a room which was really small. The noises from every single room gets through every wall and you can’t sleep properly if there is someone talking. The WiFi didn’t work inside the room and was poor in the lobby. For the price they charge, I consider it a waste of money. The shuttle works every hour, which also is inconvenient. Not recommended at all.

Miinukset: WiFi, room size, personnel

Plussat: free shuttle tot the airport

Miinukset: too many Chinese people

Plussat: It was a cost effective overnight solution Shuttle bus to the airport

Miinukset: The room wasn't clean - there were stains on the bed and the sheets felt oddly wet. The location is particularly boring with little to no food outlets or a social life.

Plussat: Airport shuttle, lobby

Miinukset: Old, cramped room, distance from the train stations

Plussat: The twin room is spacious. Lighting is good. Breakfast has quite many choices. Kids under 12 are free of charge! Btw, they offer shuttle to and from the airport, which is a big plus. A small mall, Aeon, is 2 min away, and it takes only 10 min to walk from the train station.

Miinukset: The staff at check-in counter was helpful but did not give a warm, friendly vibe. The breakfast time is only until 8:30 am, though they didn't start putting food away until 9 am.

Plussat: Great price, good size room and very near big shopping mall. Free shuttle to airport

Miinukset: A little bit old

Plussat: We were here as our last place before going home. I accidentally booked a room were smoking was allowed and when asking for a smoking free room they changed to a smoking-free room. Also the shuttle bus to the airport made sure that the last part back was very easy and relaxing.

Miinukset: The only thing was that the bed and pillows were pretty hard.

Plussat: Free shuttle to the airport Breakfast buffet from 6am to 8:30am

Miinukset: It’s a little outdated

Plussat: Siisti hotelli. Aamiainen kuuluu hintaan ja se on todella hyvä ja monipuolinen, missä on ruokia eri ruokakulttuureista. Lentokenttäkuljetus on erinomainen ja se on ilmainen. Lähellä on supermarketti. Narita on kaunis kaupunki, missä hyvin viettää matkan viimeisen päivän.

Miinukset: Huoneet olivat hyvin ahtaat ja äänieritys ei ollut kovin hyvä.