it was not up to IHG standards, but was just ok.
pd extra &reserved king room w/sofabed - got room w/chair. requested room close to elevator - got room at end of long hallway. when asking for breakfast bag, clerk accused me of already getting one although I hadn't. wouldn't recommend this hotel at all.
Walking distance to Kroger, right off the Interstate, clean rooms, kind and courteous front desk staff
Housekeeping. Woke us up at 9:30, hardly spoke English, kept repeating my room number to me. Went down to lobby for breakfast and to verify checkout wasnt until 11. They knocked again at 10:50. Felt like we were being rushed out.
We left a day early and could not get reimbursed for the night we did not stay at the hotel.
Location: Very close to Vanderbilt university
The young African-American lady on duty at check-in was VERY PLEASANT and hospitable.
Sunday morning from @ 2:30-5:15 there were annoying, unsettling, perturbing noises-running, slamming doors, jumping,furniture moving from the room above us. At 4:19 I called the front desk; noise continued. Noises should have been further investigated.
The staff was very friendly; the lobby decor was fun and interesting, and the building interior was attractive overall.
Would have preferred if the sink had been behind a door with the toilet and tub.
The location was great for what we were planning to do. Also, the breakfast was standard, but good.
I called to ask if a crib could be set up in our room for when we arrived, since we were arriving late. The staff didn't even know if they had cribs and said they'd have to go check in the attic. We never got a crib.
Vanderbilt University ja Belle Meade Plantation (historiallinen plantaasi) sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja express-sisäänkirjautuminen. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 145 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.