Millennium Maxwell House Nashville

The music arts on the lobby

Rooms were not clean with patched wallpapers and stained carpets. Bathrooms were musty and obviously not properly cleaned nor sanitized. The curtains would not open and were so dusty that everyone in the room were sneezing all night. We had to checkout and cut our stay then move to another cleaner hotel. This is definitely not a four star hotel. Two stars is more likely.

Front desk staff were friendly. Free parking and shuttle to town, though the frequency was longer than the stated every half hr. We only had one meal in the restaurant late at night and the wait staff was not sufficient but were friendly and the food was good.

The hotel charged me an extra $46.30 mystery charge at 3:30 in the morning on top of the $50 hold. Went to the front desk the next morning to inquire what it was for and she said it was a mistake and she removed it but 3 days later it is still pending. The Big complaint is the water. In the mornings and at night there is no hot water, so you can't shower unless you like cold showers. Plus the water pressure must be 200 psi and the tubs drain can't handle the massive flow. If you you took an extended shower the rising 6"s of water in the shower gave me the feeling it would overflow the tub. The crazy water flow is very waste full of their limited hot water supply. Lastly, the elevator takes forever to come to the floor to go down, so be prepared to wait and wait.

Room was very dated (worn furniture) and did not feel particularly clean. Plus half of the treadmills/bikes were broken in the gym.