SpringHill Suites by Marriott Nashville Metro Center

Guest Care Staff at the Front Desk were great. Jonathan was really helpful and answered my questions immediately.

The linen on bed had human hair in it which I pulled out. I went to the front desk to request more sheets. While I was changing the bed, I discovered that the mattress pad was filled with long hair. I did not bother to go back to the desk. I was tired and wanted to go to bed. I just used the new linen. There was also a empty soda bottle in the dresser drawer and 3 bottles of beer in the refrigerator. ( I presuming from the last guests). I'm usually not a picky customer but,I am giving up on Marriott. This is the second time I have been placed in a room that was very clean. (The first was in NYC). Thank you for allowing me to share.

The staff were all very friendly and I thoroughly enjoyed the selection of the breakfast buffet.

The picture of the pool online looked a lot bigger than it did in person. I was a bit disappointed.