Neustift im Stubaital hotellia

Plussat: Everything, but extremely like dinners

Miinukset: Nothing

Plussat: Real genuine people and outstanding customer experience.

Miinukset: Not one thing that would be subject to improvement, and that is very rare.

Plussat: Fabulous hotel in beautiful location. All of the staff were very professional yet friendly and personable. The food was delicious; a fantastic selection at breakfast time, a really good afternoon tea and always a wonderful supper. My room was beautifully appointed, spacious, plenty of wardrobe space and a light, bright bathroom with high quality toiletries. There is plenty of car parking space including an underground car park (small extra cost). The spa facilities and outdoor pool were wonderful. There is a courtesy ski bus to and from the glacier although the bus stop is immediately outside the hotel. I am already planning my next visit.

Miinukset: The heating was not working in my room so they brought me something that was looking like from the 1990’s . Definitely not what you see on Booking.com

Plussat: Fantastic SPA, super luxury, all saunas and outdoor swimming pool with mountains around you just breathtaking. Great service and very nice, polite and proffesional staff. Delicious food. I would recomend that place to every one !

Plussat: An outstanding hotel with friendly and well-trained staff. What a delight to swim in the warm outside pool when the air temperature was minus12C. Wonderful food at breakfast and dinner. The free bus service along the valley was a bonus for skiers and walkers. A special mention for the professional and friendly Gabriel in the restaurant.

Miinukset: Nothing.

Plussat: Beautiful smaller hotel in calm street with breathtaking view, room was very cosy and clean. Mrs. Müller was really nice and smiling all the time, staff was very friendly too. Meal was tasty. We spent great time there and will come again.

Miinukset: The mattress was soft for us, we prefer harder one. But that's just detail.

Plussat: The staff is very helpful, friendly and attentive to details. The SPA centre is well equipped. The breakfast and dinner were well diversified and tasty. Well done all the team!

Plussat: Just great. Beautiful view over the valley. Spotlessly clean, superb breakfasts and dinner and the staff could not have been more attentive and accommodating. We had a week''s stay and will definitely come back some time in the future.

Miinukset: Nothing

Plussat: Excellent hotel with good facilities. We loved the pool. Very good kitchen. Dinner was at gourmet level. Friendly and efficient staff. Highly recommended place to spend a relaxed vacation in the mountains.

Plussat: The Rooms are big with nice view The pool and sauna area is nice Some of the staff are friendly Good location for Stubatier glacier skiing

Miinukset: The food !!!! The first evening , we had to wait for half hour until the soup arrived. The main dish was barely eatable . While the guests wait for the food, the staff is eating... The waiter ignored that we didn’t touched the food, and ignored when we told him the we didn’t liked the dinner either. The breakfast is very poor . No selection. And the food didn’t felt fresh . The second evening it was better, yet, from 4 star hotel with 9.3 rating we expected much more. The pool and sauna area is small The location is not the best for hiking or viewpoints seeing .

Plussat: There wasn’t anything of our three week stay that we didn’t like. Can’t wait for our next visit.

Plussat: Enviroment, playground

Miinukset: There is no al a cart menu in the restaurant ( but it was one nearby)

Plussat: Clean, nice servis & food, pleasant wellness, recommending this place.

Plussat: Great hotel, perfect location close to the glacier. Wonderfull spa, a big choice and very clean! Food was delicious, we took half board and it was worth the money. We will be back for sure.

Plussat: Location,location, location! And the owner's wife was very courteous and friendly!

Miinukset: Ownerr came and reprimanded us for sitting at a table for four at breakfast! and there were many tables empty.

Plussat: Everything at Hotel Augarten in Neustift was more than perfect. Our room was so large with double bed, seating area, separate sofa and a lot of storage space. There was even a refrigerator in the room. There was a bathtub in the bathroom and the towels were exchanged every day! The breakfast was excellent with many options to choose from - fresh fruits and vegetables, scrambled eggs, bacon, local cheeses, hams, salamis and great selection of freshly baked breads, buns, croissants and sweet pastries. The coffee was very very good. Also there were many teas to choose from, including herbal ones from Austrian lands of Burgenland and Steiermark. The 5-course evening menu in the hotel restaurant was great. The hotel is centrally located with bus stop in front of the hotel and near the Elferbahn station. There was also an exciting program in the city of Neustift during our stay, including concerts of local and classical music, market with local groceries etc. Many thanks to kind staff of Hotel Augarten for wonderful week in Stubaital!

Plussat: Comfortable and welcoming atmosphere

Miinukset: Wonderful warm greeting and the food was excellent

Plussat: Very nice staff and great service. The owners were friendly and polite. The rooms are large, with balcony and with nice mountains view. Wellness is great to relax after a day of skiing. Free wifi is available in the whole hotel. Very good buffet breakfast with fresh fruit, eggs, fried bacon, bread and pastries, marmalade, cereal... The hotel is located in the center, next to the supermarket...

Plussat: Very comfortable clean rooms,good location for all activities and transport .

Miinukset: Meagre buffet on the Monday First come first served basis.Beware of this on Mondays as kitchen closed,and €15 each deducted from bill.

Plussat: Stefan and his wife-very friendly very welcoming -he's a nice guy

Miinukset: Everything exceeded my expectations

Miinukset: more food types at the breakfast

Plussat: Very friendly staff and owners. It‘s great to see a successful local family business. The newly renovated rooms are indeed very nice. We upgraded for a fee and it was worth it. Food was good; we especially enjoyed the buffet nights with lots of choice for everyone. Breakfast and dinner times are also very thoughtful (7:30 a.m and 18:00) so we could enjoy the mountains early. Very much appreciated was that food came really fast at dinner. The waiters were very nice and efficient.

Miinukset: Heating cannot be set at room level. However the owner is helpful and will set it lower overall. They really make no sparing when heating the hotel and that is a good thing for many guests.

Plussat: Good location and excellent staff

Miinukset: Hotel definitely needs renovations (used to stay there since 2005). Nowadays facilities are not equal to price. Average rooms (shower conditions etc), poor swimming area for kids. Guys, you have to be better

Plussat: - great breakfast - fantastic dinner - excellent hospitality

Plussat: The hotel crew were very accommodating and trying always to fulfill our needs, the facilities were amazing and the sauna for adults quite an experience, the best sauna ever, watching the snowed mountains in front of you while you experience the sauna, once in a lifetime. Besides the hotel made an effort to make us feel at home. Kindergarten service for our small one was great, the girls at the playing room were very kind and the gym simple but with all the necessary equipment to make your stay even better. Last but not least the breakfast was absolutely incredible and will take us long to forget it. All round an amazing stay. Will try to come back.

Miinukset: Could not find anything out of order. All was great.

Plussat: Good food, child friendly very clean room and good price!

Miinukset: I couldn’t find a paper of general information for the hotel ( there were paper for the event and magazine for the hotel, but not for where is pool, child care, gym etc..)the staff explained by talk, but could not remember everything. Some of the staff is not so friendly and does not have enough info for domestic thing.

Plussat: Location. Ferienwohnungen. Panorama Sauna. Ebikes

Miinukset: Can’t think of anything

Plussat: Receiption ladies are professional and most friendly

Plussat: The hotel is very good

Miinukset: The chef should be replace He is doing a very nice food But the the test and the cooking Is not good at all To much salt and the food was always dry

Plussat: Great hotel and great service Was best location for our family Our kids enjoyed the hotel the kids area and the garden The pools The sauna for adults is amazing

Plussat: The best hotel in Neustift. We love this place, spa is amazing, staff are perfect and cool, big rooms and superb outside pool (34C) we love this place.

Plussat: Very comfortable room and great pools. Good food and kind personnel-what more can you ask for.

Miinukset: Slow internet

Plussat: The hotel as the spa area and the room itself were very comfortable and clean. Our room was located on the 1’st floor and was spacious! I was booking the standard one but in reality we were put into family one. With additional small room for children with 2 store bed. The restaurant was also nice in the night and during the breakfast time. Freshly squared juices were available and variety of national cuisines products was really unexpected to find in Austria hotels-)

Plussat: Excellent place. The room was awesome, the view was great. Food was great. The facilities (pool, sauna, massage) were great too after a day out in the mountains The staff was also very good... as kind as Fijian people... I wasn’t expecting that type of happiness in Europe.

Plussat: The best part about this hotel is its very friendly and helpful staff. The facilities are great and the rooms are truly clean and comfortable. Breakfast is also very tasty. All in all a very cozy place to escape to for a couple of days!

Miinukset: It's quite warm. Maybe beware of this in the summer. I think the best time to visit is in spring/autumn/winter but I'd recommend to go in the summer if you focus on making use of the trails nearby.

Plussat: Liked almost everything, staff was helpful, good spa zone, the food was very good and delicious in the dinner. The place itself is very nice located and Stubai card gives access to many attractions in the area.

Miinukset: The reception staff could be a little more attentive, so cannot rate them at maximum. The indoor swimming pool is the only one that has a hydro-massage but the water is quite cold to stay there without movement for more than 5 minutes. Could be fixed by moving the hydro-massage to the warm outdoor pool or by making warmer water. It was a bit pity that there is no tea facilities in the room.

Plussat: Owners are comunicative and very friendly, they make fine breakfeast. The accomodation is modest, but clean and cosy. I am satisfied with location also, going to visit Haus Petra again. Frankly I recommend this place.

Plussat: Nice quiet location, few steps to the skibus station, big room - there's even a fridge in there ;-), balcony, big bathroom, very clean. Friendly staff, good breakfast, all in all a very good value for money!

Plussat: Furniture

Miinukset: Water tap too tight, may need servicing

Plussat: Dear Haus Petra, Thank you so much for the amazing holiday we spent in your hotel last week. Double room was very cosy and clean. One thing we missed - small kitchen where we could prepare something to eat. Village is situated in the middle of beautiful landscape. We enjoyed our stay so much and hope we will come back soon

Plussat: The location and spacious room were excellent. The guality and variety of food was amazing and good value (we had the full board option). Julia, who worked at the front desk is an exceptional employee ... very friendly and sincere. A 'Stubai Card' was also included in the package ... this gives access to bus and various gondala/lift locations in the valley. Also nice to have an indoor pool on site. Finally, we liked the proximity to some excellent hiking.

Miinukset: The one thing that was disappointing was the fact that we were charged for 'tap water' at evening dinner. When we travel, we will drink the local water if it is safe. We do this for environmental reasons, as we are not in favour of supporting the bottled water industry and the packaging waste that is produced ... just our bit for the environment. Also somewhat surprising, as our stay was $300+ CDN / night.

Plussat: Everything was fantastic. Great service. Great food. Nice room. We will be back!

Plussat: Nice hotel with OK location

Miinukset: Staff could have been friendlier - average breakfast. Wellness area is OK but always “textile free” - there should be at least select days when you can access in swimwear.

Plussat: - Great shuttle to the Gletcher - breakfast - large and comfy spa

Plussat: Kokonaisuus meille sopiva, aktiviteetit

Miinukset: Huone hieman liian kuuma, yö aikaan

Plussat: Everything

Miinukset: Nothing at all

Plussat: Everything.....excellent SPA....very good food....very clean...helpful staff...

Plussat: Stayed here for 5 nights, the place is beautiful and the family are very friendly and kind. The room was clean and cosy with a large balcony and a modern bathroom with heated flooring and a great shower. The alpenhaus is 10-15 mins walk from both Neustift and Milders centres with bars and shops etc, the walk is lovely both ways. This is probably the nicest traditional guesthouse we have stayed in in the alps and would certainly stay here again.

Plussat: It is very clean

Miinukset: The bed is uncomfortable, noisy outside because is close to the street and all the cars it seeams near you, poor breakfast

Plussat: What a great find! Cosy place. Clean rooms. Kind people. Bus stop out the front for skiing and 6 min walk to a good restaurant, supermarket. Good breakfast. A home away from home-those little things make such a difference! Thank you!!

Plussat: Very good breakfasts, really nice personnel, clean rooms, comfortable beds, large bathroom, nice view out of the window

Miinukset: Electric light was too dim

Plussat: The team were so accommodating, the apartments were modern and immaculate. The location was perfect. The spa was a real bonus.

Miinukset: Nothing

Plussat: Everything Especially public transport and the ski bus. Everything was very well organised by public transport - from and to the airport.....and cheap/inexpensive. i.e 11€ for 45min bus ride to the airport

Miinukset: n/a

Plussat: Staff and restaurant

Miinukset: Nil

Plussat: The fully equipped kitchen in the apartment. The sorruondings are beutiful.

Plussat: Breakfast and Spa were great!

Plussat: The staff were super friendly and helpful, they made you feel at home. The spa/sauna facilities are perfect to help relax after a day of skiing. All facilities were clean and comfortable.

Miinukset: Nothing, it was all great.

Plussat: Really nice place. Stayed on my birthday of which they knew one day before - we got served prosecco at our private breakfast table. :) Also a great spa area.

Plussat: I appreciate the hotel staff being able to handle overreactive guests (like me:) ) and looking for solutions rather than a conflict. I liked the place in general; location was my priority when selecting accommodation for my stay and I couldn't have chosen a better place!

Miinukset: A minibar in the room would be useful!

Plussat: Very good breakfast and dinner, nice wellness area with various saunas and whirl pool. Good ski equipment for rent directly from the Hotel. Bus station to glacier, smaller Ski Area (Elfer) and a supermarket are only a few steps away. Great if you come without a car.

Plussat: Staff were extremely professional, organised taxis, restaurant bookings and lift pass. Many thanks to Felix and George especially but all staff were friendly and helpful

Miinukset: A little cramped around the breakfast table.

Plussat: We stayed here in the 2nd part of February 2019 and had the option with half board included. The staff was very helpful and nice. My girlfriend has allergies and they were very eager to provide her with alternatives regarding food. The food very good with a plentiful breakfast and 2 choices for dinner main course. The hotel has very clean rooms and spa and for the spa they provide plentiful of towels and on request bathrobes. The best thing about the hotel is the staff because they are very welcoming and they make you feel relaxed and the atmosphere is very cozy. You can buy from the hotel ski passes for the entire Stubaital area and they have a ski room where you can deposit the skiis and boots.

Miinukset: We liked everything

Plussat: Everything was amazing. Staff were so helpful. Room was clean and big with beautiful Mountain View. Owners of the hotel were very kind and welcoming. Hotel with really home atmosphere.

Miinukset: Nothing

Plussat: The relaxing and friendly atmosphere for dining.

Miinukset: The only quibble we have is that the hot water was not hot enough for washing and showering.

Plussat: Decent variety of food, fresh. Great service, very friendly atmosphere, great brand new spa, cosy place. The owners and staff really take care of their guests

Miinukset: furniture in the rooms could be renewed

Plussat: Everything was perfect, very clean, very friendly personnel, beautiful variety of food and very good food. I will definitely come again.

Miinukset: The bus stop was a little bit too far away from the hotel if you have to walk there with your skis

Plussat: Comfy bed, very nice staff, clean

Miinukset: Access to the room through the bathroom.

Plussat: very friendly hostess

Miinukset: No shower curtain. Shower fixation too low

Plussat: The location was good and the view.

Miinukset: No tea and coffee making equipment in the room .

Plussat: A very friendly place to stay with older Tyrollean decor in keeping with the area. It offers good value for money situated on the outskirts of Neustift im Stubaital but only 5 minutes walk from the centre of town. If arriving by bus from Innsbruck the new name for the bus stop is Neustift St Rain the old name is mittleschule but I suppose most people come by car nowadays. I stayed on bed & breakfast basis. I recommend Cafe Anny in town for eating an evening meal they specialise in Italian food and their pizzas are freshly made. The Billa supermarket is great for fruit, baked items and snacks. The glacier skiing is 16kms away at the end of the valley at Neustift im Stubaital Mutterbergalm about 35 minutes in the free bus with a guest card. The Freizeitcenter is a swimming pool with indoor & outdoor pools and a water tube slide. It has ten pin bowling, sauna, solarium, bar and is worth a visit. The lady owner provided good information about the area and things to see and do and some history of the area. The church in town is supposed to be well decorated inside but I only saw it from the outside. It's within easy reach of Innsbruck too so a combination of the two city & countryside would be a nice. There are walking trails along the valley. In summer the animals cows & goats walk & graze near the roadside often the bus has to stop for them. One brown cow at the end of the concrete avalanche barrier is notorious for making the bus stop. It makes a change from being delayed by roadworks. This hotel would be good for families with young children. They say that people make a place and this place has a kind friendly owner who makes you feel welcome.

Miinukset: Nothing but some people might moan about taking heavy luggage upstairs

Plussat: Staff is Very friendly, room is old but very nice, quite, clean. Location is very good, near the main square

Plussat: Very friendly owner who did everething to make you feel comfortable. The place really exceeded my expectations.

Miinukset: Nothing.

Plussat: Food was very good and the right quantity.

Miinukset: I would have liked to get a Super Stubai Card to get discounted and free access to local transport and facilities.

Plussat: The owner was very friendly and particularly helpful, booking restaurants and checking ski conditions for us. The rooms were very clean and comfortable. The house is very well located - no more than 200 metres walk from the ski bus stop and only a short walk into Neustift town centre.

Miinukset: Perhaps some tea and coffee making facilities in the communal sitting room would be nice.

Plussat: Best value in the valley!!!

Plussat: Good location, near bus stop for excursions and only a short walk into the village. Good parking area. Large room with comfortable bed & sofa. Plenty of storage & hanging places. Leisure facilities were great, very clean and clearly very well looked after. Staff very helpful & friendly. Breakfast was excellent and the half board option offers a fantastic evening meal at the sister hotel, only a short walk away. Can highly recommend this hotel.

Miinukset: Nothing

Plussat: Breakfast excellent-as expected. very quiet and comfortable room..

Miinukset: All perfect.

Plussat: The juicer at the breakfast buffet - make your own carrot/ginger/apple juice! And the sauna was nice and everything well organised with bathrobes and towels.

Miinukset: Nothing bad, just a nice place to stay!

Plussat: Big room, nice staff. Amazing breakfast. English and German speaking staff. Bus stop 1 minut walk. Ski rental 1 minut walk. Restaurants and supermarkets 5 minut walk.

Miinukset: Nothing

Plussat: Really nice and clean hotel. Perfect position for the town and ski bus. Excellent facilities. Pleasant staff and plenty for breakfast.

Plussat: Very nice staff. Good breakfast. Sufficient parking. Great view. Easy to find.

Miinukset: Too cold for me. Payment process.

Plussat: Very nice hotel. Great breakfast

Miinukset: Far from the slopes - ca 15 km. Very noisy in the corridors