New Bern hotellia

Plussat: The in-town location of the Hanna House was great. We walked most everywhere. Joe and Camille made us feel comfortable. And the breakfast was beyond delicious, every it of it, from fresh fruit to frittata. Tom's pancakes were fluffy and the syrup was warm and tasty.

Plussat: Service great. Owner waited late for us even though our number did not come through on electronic reservation. Even took time after that to help us find a good place to eat late on a Sunday night. Breakfast was delicious. Lots of menu choices and cooked to perfection. Very nice location. Walking distance to shops and attractions. Historic and very well maintained home. Was the best place we stayed on the trip.

Plussat: Camille was so kind and everything was clean. Loved the bathtub with the jets and the bath salts! Perfect location and right across from gas station. (The wine Galley has wine tastings every Friday at 5p.) Delicious breakfast with many options and special type of fruit. Didn't have to ask for anything.

Miinukset: Nothing

Plussat: Comfortable room, great food, warm hosts

Plussat: It felt like family staying there... they were amazing!!

Plussat: Breakfast was great! Had many choices. It was very clean, homey & comfortable!

Miinukset: None

Plussat: Everything it was perfect the rooms were lovely and comfortable and breakfast in morning was superb, we had to pre order the night before and advise what time we would like breakfast and it was all freshly cooked.

Miinukset: Nothing apart from it was raining but nobody can change that.

Plussat: The breakfast was awesome!!!

Plussat: The buildings are gorgeous and well decorated. We stayed in a room in the annex across the street and it was so classy, comfortable, and homey! The staff were so very kind and friendly. We had a lovely time visiting during wine time each night. One of the most amazing parts of our stay was breakfast. Kathy did an amazing job cooking and the breakfast options, one sweet and one savory, were delicious! The location in the center of historic downtown is convenient for all the entertainment New Bern has to offer. We will definitely be returning!

Miinukset: Can’t think of a single thing!

Plussat: Breakfast was excellent.Two courses, but small plates, so I could actually eat all.

Miinukset: nothing

Plussat: Location was excellent, central to the New Bern Historic District, walking distance to everything. Inn Sitter Gail was very warm and personable, made us feel at home, gave us great guidance.

Miinukset: No complaints

Plussat: Excellent facility, would definitely return. Beautiful room, clean and well decorated. Gale was a wonderful hostess. Very close to restaurants and historic sites. Breakfast was wonderful.

Plussat: The bed was so comfy. Staff were all friendly. The inn keeper, Cathy was very attentive and great to talk to. Free beverages and nice breakfast.

Miinukset: Nothing

Plussat: Hosts were wonderful...lovely facility, great breakfast, clean, stylish..fabulous.

Miinukset: Nothing to not like.

Plussat: --Innkeepers very pleasant and kind --breakfast delicious --cocktail hour --beautifully decorated interior with lovely Christmas decorations

Plussat: It was great. Beautiful on the inside and outside! Our room was the Magnolia room and it was magical! Breakfast was great! The hosts were very nice. Everyone that worked there was nice! We will definitely be coming back every year!

Plussat: Location was great, we didn't use the car after arrival. It was my girlfriends first time in New Bern and she really enjoyed the accomodations and town.

Plussat: It is a beautiful old renovated house with charming decor and personality. The breakfast was homemade and excellent. The host very helpful. We would come back again!

Miinukset: Nothing

Plussat: Quiet and located close the old town (easy walking distance). Breakfast was excellent and well balanced. Innkeepers very helpful on providing local information. Would stay there again.

Plussat: It is a excellent facility. This was our first Bed & Breakfast. A new experience.

Miinukset: Nothing!

Plussat: The breakfast was delicious and the hosts were very sweet. We really enjoyed our visit! Thank you!

Plussat: Breakfasts were delicious and the owners gracious.

Miinukset: The mattress was very firm and less than comfortable after several days.

Plussat: Excellent service and a yummy breakfast cooked to order.

Plussat: Clean, modern friendly staff

Miinukset: This was my second stay at this hotel. The glass showers leak all over the floors. The person at the desk described it as a design defect. Are they waiting for someone to slip and fall? Unpleasant experience stepping in a puddle on a tile floor.

Plussat: Room was clean, modern, well kept, easy parking

Miinukset: TV location, light switches, bathroom is in front of bed.

Miinukset: Had to call front desk to have room cleaned at 3:30 and 4:30

Plussat: The hotel was clean and modern

Plussat: Room was very clean and the staff was great

Plussat: Nice suite, good location for what we wanted to do

Miinukset: Breakfast was good, maybe a little more variety? Hard to think of how to improve

Plussat: I loved everything about the hotel...breakfast could have been a little better. One of the best hotels I have stayed at, if not the best.

Miinukset: Breakfast...eggs scrambled/boiled wasn't good. Would like to see at least another meatto choose from. Overall though hotel is absolutely top notch. Staff was AWESOME!!!!

Plussat: Nice amenities, very clean, friendly staff

Miinukset: Bed was a little uncomfortable.

Plussat: Great hotel, updated and very clean. Hotel employee at the front desk was very helpful and made our stay memorable.

Plussat: The hotel was nice and has the potential to be a nice place to stay.

Miinukset: The hotel staff allow people who aren’t guests of the hotel to utilize the hotel facilities. The pool was packed with 9 screaming children that had a single adult there watching all of them. The following morning they pulled up in their van and piled out to destroy the hotels breakfast, then headed back to the pool. Don’t waste your money paying for all the amenities of this hotel, you can get them for free if you stay next door and sneak in.

Plussat: Excellent location, very clean, hotel looks new.

Miinukset: Nothing negative to say.

Plussat: It was good. Would like more fruit.

Miinukset: we're light breakfast eaters and would had liked a fresh muffins and things like that.

Plussat: Breakfast was good, staff was there to help and answer questions!

Miinukset: Room was dirty. Hotel needs to be updated.

Plussat: We liked verything, the location, the service, breakfast, clean, and plenty of restaurants and stores around.

Plussat: Room was clean, Breakfast was good, Staff was friendly.

Miinukset: Have nothing to dislike.

Plussat: Convenient

Miinukset: No!

Plussat: Great Breakfast and friendly and kind kitchen staff. The location is great, near to major highway and in a central part of town.

Plussat: B day great! Breakfast great!

Plussat: Email checking in on us after we had settled in. Travis searched for a tv channel broadcasting the Yankee game. The hotel didn’t get the channel but he suggested streaming it on our laptop.

Miinukset: Pillows were small.

Plussat: The hotel is very modern and the hotel staff is exceptional

Miinukset: No

Plussat: The location to points of interest was perfect. Close to shopping, restaurants, and fishing. It was clean, quiet, and comfortable.

Miinukset: That I had to check out early because of the hurricane. I lost a day of fishing and fun. Did not get refunded for the day I paid for and lost out on.

Plussat: The look of it!location

Miinukset: It was a lot of dust and took a long time for the water to get hot. And the pull our bed had dirty sheets.

Plussat: Had a kitchen at a great price

Miinukset: Floors seemed sticky in the bathroom.

Plussat: Room was clean.Kitchen area has full refrigerator,dish washer, a 2 burner stove as well as utensils.Clerks are very friendly. Has area to purchase frozen breakfast,dinner. Woul recommend this hotel.

Plussat: Clean and friendly staff

Miinukset: Bed extremely uncomfortable. Very worn, new mattress would be in order

Plussat: Location

Miinukset: Staff could be friendlier and more customer oriented

Plussat: Clean room

Miinukset: Staff. We were already staying at this hotel but wanted to stay an extra night. I called the front desk and Tammy said they were fully booked. I went online and booked a room... She made me move out of my room (wife and kid) and check back in 3 hrs later.

Plussat: Very clean and spacious

Miinukset: N/A

Plussat: The location, staff, and lobby were very nice.

Miinukset: We ended up having to switch rooms do to lights not working and a broken chair. Water pressure from the sink was very low. The hotel staff were apologetic and changed the room so the staff is a 10/10. Also, the size of the room was a letdown.

Plussat: Great brand, very consistent

Plussat: I LIKED THE DECOR AND SETUP OF THE ROOM. ALL THE KITCHEN FACILITIES. NEATNESS!!!

Miinukset: MORE LIGHTS NEEDED IN ROOM. I DID NOT LIKE REUSEABLE ITEMS,SUCHAS COFFEE POT, ETC. FEEL ALL ITEMS SHOULD HAVE BEEN DISPOSABLE.

Plussat: Great stay!

Plussat: The staff tried to help my husband with the issue with booking.com and after being unsuccessful 2 times they did have room and assisted him on everything else! Thank you all so much.

Miinukset: That booking.com confirmation did not go through to the hotel so we paid 15.00 more for the room.

Miinukset: It would be nice to have an ice machine and also a cafe. Overall my stay was pleasant and the facility was clean.

Plussat: I loved looking at the harbor and marina. Also, very comfortable beds.

Plussat: All staff was wonderful and helpful. Hotel was clean. Great location. Private bathroom.

Miinukset: No complimentary coffee in the lobby

Plussat: The drinks.

Miinukset: The attitude of the staff when I told him that half way through the night when it started raining that our ceiling started leaking. (About 1;30 am. My husband said it wasn't worth moving to another room as the night was half over)

Plussat: This was a great property and I would recommend it and stay there again myself.

Miinukset: My only complaint is that the only plug next to the bed on either side was in the lamp and neither one worked correctly.

Plussat: Location was great. Clean.

Miinukset: Rated the staff okay because the front desk staff were having an "argument" when we arrived and didn't stop to greet us or take their discussion to a private place.

Miinukset: Asked for a room with river view. Got it, but it also overlooked not only the hotel's parking lot, but also the lot for the park next door. Couldn't sleep at all because of the noise.

Plussat: The view

Miinukset: That they charged my daughter for the room when it wad already paid for. And they did this without her permission. It was supposed to be a $40 incidental fee but they charged her over $200.

Plussat: The location

Miinukset: Felt humid bathroom in our room wasn’t clean when we checked in

Plussat: Very clean and friendly staff

Miinukset: Lack of free coffee in the mornings.

Plussat: Great location

Plussat: The hotel staff was pleasant. The room was clean, updated, the bed and sofa were both very comfortable and the river view from our room was wonderful .

Plussat: Clean and easy access

Plussat: Everything was great!

Plussat: The food was good

Miinukset: Location from the city

Plussat: Proximity to our destinations.

Miinukset: Really noisy neighbors across the hall.

Plussat: The bed was comfortable, good price and location, bathroom was clean

Miinukset: Our room smelled musty/Smokey

Plussat: Adequate

Miinukset: Staff was not that friendly. Also, another customer had come to the front desk with an emergency, and the person there did not know how to address the issue! I had to make suggestions to the person at the front desk. The woman’s sister had fallen in the tub. They looked at the woman (who asked for emergency assistance) like a deer in the headlights! Not good. I hope all turned out well in the end.

Plussat: Staff was very kind and accomadting

Miinukset: Pool location

Miinukset: Internet didn’t work in my room. Was advised to call tech support. After 40 minutes, was advised to go out in the hallway or the lobby where it did work.

Plussat: Easy

Miinukset: Not much

Miinukset: front desk attendant looked very unprofessional. Not in any type of uniform or shirt. needed shaved and hair cut. I figures he was ending his shift only to see him the next morning, so he was just starting his shift.

Plussat: Breakfast was perfect. Food hot. Great parking and room was more than expected

Miinukset: Nothing perfect

Plussat: The layout, the furniture, and the atmosphere.

Miinukset: One elevator

Plussat: Everything was good

Miinukset: No

Plussat: Clean and Comfortable

Miinukset: No

Plussat: great value and one of the best comfort inns that I have stayed in....modernized and above the usual standards of all mid priced hotels.

Plussat: Breakfast, location and cleanliness

Miinukset: no

Plussat: Nice, but over rated, too many problems; cable did not work in 1st room, in 2nd room coffee maker did not work, frig so noisy I had to unplug, ice cream bar from pantry melted, they would not give us change for laundry, water dripping out of light fixtur

Plussat: The large rooms and the excellent breakfast.

Plussat: Location

Miinukset: The TV didn't work, we reserved one queen and they gave us 2 queen beds, the pillows were old and flat, the bathroom sink didn't drain, and both bed frames were broken! Overall a terrible experience

Plussat: It looked nice

Miinukset: There was a huge water bug in the room. So I did not sleep much.

Plussat: Very nice staff and location

Plussat: Breakfast was great, location was excellent. Friendly, quiet, and stocked with clean towels, and warm water.

Miinukset: Not clean, not up to date, smelled like smoke, even the replacement room.

Plussat: Very clean and good location

Plussat: location

Miinukset: yes, they made me pay for my room twice and it has now been 3 working days and still not resolved.

Plussat: Really nice hotel in a beautiful location. Convenient to everything you'd like to see in New Bern.

Plussat: Location, staff and restaurant. Food was great.

Plussat: Proximity to downtown New Bern

Miinukset: Older hotel, somewhat rundown, inefficient staff, big price

Plussat: Location service

Miinukset: Heat/ac Malfunctioning This very uncomfortable. Disappointed. Will not go back

Plussat: the staff

Miinukset: my room was awful, long black hair all over the bathroom, shower fixture was filthy, bed headboard was torn, ceilings stained...and AC unit worked terribly

Plussat: The location and the view. Staff was very pleasant.

Miinukset: No hairdryer in the room,coudln't get one delivered. Phone line didn't work, spiders in the bed, hotel was over all very hot, elevator took over 4 mins several times to arrive, this is our second stay and most likely the last. Issues last time but not

Plussat: River front view

Miinukset: Staff was slow checking us in, maintenance man looked high, room smelled of smoke, fridge missing, no hairdryer, phone dirty, noise of dogs barking, the door to the room kept sticking, housekeeping walked in the room while i was in the shower.

Plussat: The location!

Miinukset: When I turned the ceiling fan off, it had 2 inches of dust on the blades...and it was a white fan! Loved room, coffee bed. It took the 2 staff 50 min. to check me in, 1- person party. Ludicrous for Hilton! Lobby was empty at 815PM, except for me.

Plussat: The location.

Miinukset: The bed was too soft for me. Wasn’t awful but I prefer a firmer mattress.

Plussat: The location was excellent! The view of the river was beautiful.

Plussat: We loved the view from this room. The best was so comfortable and you melt right in. The town was beautiful and everyone was so helpful. Definitely another trip to stay again.

Miinukset: Breakfast was pretty blah

Plussat: Convenient and friendly

Plussat: The location is the best thing about this hotel; there's not much else to make it stand out.

Miinukset: It's VERY worn in every respect. Frankly, for the price per night, I won't stay there again - no value in this hotel.

Plussat: The location and view was the best part of the experience.

Plussat: Location

Miinukset: It smelled like mildew and there was mold on the bathroom ceiling

Plussat: Water views and clean room

Miinukset: Not really. Good place for the price

Plussat: The view and fresh popcorn

Miinukset: I would have liked closer to downtown

Plussat: It was close to downtown New Bern.

Miinukset: There was faint smell of smoke.

Plussat: The location.

Miinukset: The $50 charge they added at the time of checking that still hasn’t been put back in my account like the front desk guy said it would

Plussat: Bacon with Breakfast.

Miinukset: Hotel smelled and was very old and run down in most places. Some areas looked to have new carpet, but overall hotel was in poor condition.

Plussat: location and breakfast

Miinukset: Furniture in lobby needs to be replaced. Bad first impression.

Plussat: It was on the water