New Bern hotellia

Plussat: The property itself is charmingly unique with delightful collectibles and furnishings throughout. Perfectly located, it’s an easy stroll all across town for dining, shopping, & waterfront pleasures. Our room was appealing and comfortable with high quality bed & bath linens, including bathrobes. We enjoyed the well-lighted bathroom with its excellent amenities. Loved having the front living room for watching TV, reading(good books & magazines abound), socializing, hanging out waiting for my husband, etc. The friendly owners, Camille & Joe, think of everything. There was a decanter of maybe an after dinner brandy, port(as we didn’t try it, I don’t know)on a tray with appropriate glasses and slices of homemade pound cake, too. Glad we hadn’t opted for dessert at the restaurant; we shared a slice of the delicious cake. The breakfast menu is over the top. It’s immediately apparent, that there are super cooks here! The yummy breakfast is served in the pretty dining room. The high point for us is that coffee is ready at 6AM and is FABULOUS and served in beautiful, big mugs! Loved the tropical fresh fruit cup followed by our delicious breakfast choices. Camille and Joe are extremely accommodating. We had A LOT of luggage. Camille offered to take us to the airport and make a 2nd trip for the rest of our suitcases. Fortunately, very kind, strong friends schlepped our baggage to the airport. When in New Bern, we’ll definitely stay at the Hannah House Bed & Breakfast! Thank you, Camille and Joe!

Plussat: The in-town location of the Hanna House was great. We walked most everywhere. Joe and Camille made us feel comfortable. And the breakfast was beyond delicious, every it of it, from fresh fruit to frittata. Tom's pancakes were fluffy and the syrup was warm and tasty.

Plussat: Host was friendly-breakfast menu was awesome for choices and the food was amazing

Miinukset: Maybe a tv in the room

Plussat: Service great. Owner waited late for us even though our number did not come through on electronic reservation. Even took time after that to help us find a good place to eat late on a Sunday night. Breakfast was delicious. Lots of menu choices and cooked to perfection. Very nice location. Walking distance to shops and attractions. Historic and very well maintained home. Was the best place we stayed on the trip.

Plussat: Comfortable room, great food, warm hosts

Plussat: Beautiful house and the owners are amazing. We will be back!! Excellent stay- do yourself a favor and stay here- you will not regret it.

Plussat: Historic house with great character.

Plussat: The warm greeting that we received from Camille when we arrived made us feel at home. We liked CV the sherry and the treats in the dining room. The breakfast were excellent! It was quiet.

Miinukset: No complaints.

Plussat: The location was perfect. Right down by the water. Beautiful old house and great staff. Yes, the breakfast was gourmet. Highly recommended.

Plussat: The bed was very comfortable and the shower had a strong flow with really hot water. The soap was a step above and the room itself was well decorated. The hostess was kind. Not just helpful, down to earth nice. The location to eatery and shops is perfect. Just a short walk away.

Miinukset: Could not stay longer

Plussat: Exceptional service and owners were very accommodating. We will be back.

Miinukset: No issues

Plussat: --Innkeepers very pleasant and kind --breakfast delicious --cocktail hour --beautifully decorated interior with lovely Christmas decorations

Plussat: Breakfasts were very good

Miinukset: Nothing. Everything was great

Plussat: Location was great, we didn't use the car after arrival. It was my girlfriends first time in New Bern and she really enjoyed the accomodations and town.

Plussat: It is a beautiful old renovated house with charming decor and personality. The breakfast was homemade and excellent. The host very helpful. We would come back again!

Miinukset: Nothing

Plussat: Quiet and located close the old town (easy walking distance). Breakfast was excellent and well balanced. Innkeepers very helpful on providing local information. Would stay there again.

Plussat: It is a excellent facility. This was our first Bed & Breakfast. A new experience.

Miinukset: Nothing!

Plussat: The breakfast was delicious and the hosts were very sweet. We really enjoyed our visit! Thank you!

Plussat: The innkeepers were lovely and the property was well maintained. The rooms were well appointed and clean. We thoroughly enjoyed our stay as well as the lovely breakfast every morning. Thank you!

Plussat: Location and fitness center.

Miinukset: No.

Plussat: Clean, modern friendly staff

Miinukset: This was my second stay at this hotel. The glass showers leak all over the floors. The person at the desk described it as a design defect. Are they waiting for someone to slip and fall? Unpleasant experience stepping in a puddle on a tile floor.

Plussat: Room was clean, modern, well kept, easy parking

Miinukset: TV location, light switches, bathroom is in front of bed.

Plussat: The hotel was clean and modern

Plussat: Room was very clean and the staff was great

Plussat: Convient..pools ans outside

Miinukset: My reward points are never calculated..also breakfast sucks..no military discounts

Plussat: Nice suite, good location for what we wanted to do

Miinukset: Breakfast was good, maybe a little more variety? Hard to think of how to improve

Plussat: I loved everything about the hotel...breakfast could have been a little better. One of the best hotels I have stayed at, if not the best.

Miinukset: Breakfast...eggs scrambled/boiled wasn't good. Would like to see at least another meatto choose from. Overall though hotel is absolutely top notch. Staff was AWESOME!!!!

Plussat: Standard hotel fare, but very well prepared and presented

Miinukset: TV internet kept going out including during the Super Bowl. Microwave was hard to use. 5th floor ice machine was not working

Plussat: Breakfast was great! Check in was smooth. Rooms are large and clean. Close to restaurants and highway entrance.

Miinukset: Nothing

Plussat: Great hotel, updated and very clean. Hotel employee at the front desk was very helpful and made our stay memorable.

Plussat: Excellent location, very clean, hotel looks new.

Miinukset: Nothing negative to say.

Miinukset: Room was dirty. Hotel needs to be updated.

Plussat: The staff went about and beyond duty to take care of our needs. The cleainess of the facility and rooms. What a excellent breakfast also like being at home.

Miinukset: N/A

Plussat: Convenient

Miinukset: No!

Plussat: Staff was very friendly and helpful. Property was very clean and well kept.

Miinukset: No refrigerator or microwave in room. To expensive.

Plussat: Bed was wonderful

Miinukset: Toilet set too low

Plussat: The hotel is very modern and the hotel staff is exceptional

Miinukset: No

Plussat: The location to points of interest was perfect. Close to shopping, restaurants, and fishing. It was clean, quiet, and comfortable.

Miinukset: That I had to check out early because of the hurricane. I lost a day of fishing and fun. Did not get refunded for the day I paid for and lost out on.

Plussat: The look of it!location

Miinukset: It was a lot of dust and took a long time for the water to get hot. And the pull our bed had dirty sheets.

Plussat: Excellent service and a yummy breakfast cooked to order.

Plussat: The drinks.

Miinukset: The attitude of the staff when I told him that half way through the night when it started raining that our ceiling started leaking. (About 1;30 am. My husband said it wasn't worth moving to another room as the night was half over)

Plussat: This was a great property and I would recommend it and stay there again myself.

Miinukset: My only complaint is that the only plug next to the bed on either side was in the lamp and neither one worked correctly.

Plussat: Location was great. Clean.

Miinukset: Rated the staff okay because the front desk staff were having an "argument" when we arrived and didn't stop to greet us or take their discussion to a private place.

Plussat: Everything!

Miinukset: Everything

Plussat: did not eat breakfast

Miinukset: It was impossible to sleep with the fan noise. Had to decide which we wanted, fan off and be cold, or fan on, not cold but no sleep.

Plussat: The view

Miinukset: That they charged my daughter for the room when it wad already paid for. And they did this without her permission. It was supposed to be a $40 incidental fee but they charged her over $200.

Plussat: Great location and very clean and comfortable.

Miinukset: Only paid breakfast, and noisy neighbors. Also staff greeted my fiancé in the morning at 9am asking him, "are you just gonna sit in there all day?". It's also Valentines so he was going to pick me up breakfast in bed.

Plussat: Nice staff. Great Location!

Plussat: Very clean and friendly staff

Miinukset: Lack of free coffee in the mornings.

Plussat: I loved looking at the harbor and marina. Also, very comfortable beds.

Plussat: Clean and easy access

Plussat: The food was good

Miinukset: Location from the city

Plussat: Proximity to our destinations.

Miinukset: Really noisy neighbors across the hall.

Plussat: The bed was comfortable, good price and location, bathroom was clean

Miinukset: Our room smelled musty/Smokey

Plussat: Clean room

Miinukset: One light fixture seemed to have a possible short in the push on/off button. Crackled and popped when wife pushed the button for the light. Pillows were non supportive. Compressed down to the mattress with both of them stacked on top of the other

Plussat: Staff was very kind and accomadting

Miinukset: Pool location

Plussat: excellent breakfast selection ranging from yogurt to pancakes.

Plussat: Both

Miinukset: The heater was not quiet enough

Plussat: Outstanding

Miinukset: Nothing

Plussat: Location

Miinukset: Parking

Plussat: Things were neat and clean.

Miinukset: The attendant said the card used was declined. She was keying it in instead of swiping it so she was keying in wrong numbers. Not a big deal but an irritant since we knew the card was good.

Plussat: Easy

Miinukset: Not much

Plussat: Was ok to stop and get sleep.

Miinukset: Breakfast should be offered

Plussat: Had a kitchen at a great price

Miinukset: Floors seemed sticky in the bathroom.

Plussat: They didn’t give me the room I reserved . Instead gave me a handicap room where someone left dirty cleaning rags in the sink . The room smelled terrible. I definitely won’t stay there again . Price was over what was given .

Miinukset: Staff was not friendly & no breakfast or snacks were offered.

Plussat: Kitchenette was nice and the ice machine in refrigerator was very convenient.

Miinukset: feminine wash item left in bath room. It would have been great to have a personal balcony to sit outside room. There was no pub in lobby level.

Plussat: Room was clean.Kitchen area has full refrigerator,dish washer, a 2 burner stove as well as utensils.Clerks are very friendly. Has area to purchase frozen breakfast,dinner. Woul recommend this hotel.

Miinukset: I WAS upstairs and they moved me downstairs next to parked cars that people turned on very early in the morning. My room smelled of cigarettes (I was way too tired to move after she already moved me and then forgot to change my room key so I had to go back and get it fixed) And when I told the woman at the front desk in the morning, she just wrote a note... no compensation or anything. I should have at least got my pet fee back seeing as she didn’t make a mess and now my clothes and hair smell like smoke.

Plussat: Location

Miinukset: Staff could be friendlier and more customer oriented

Plussat: Clean room

Miinukset: Staff. We were already staying at this hotel but wanted to stay an extra night. I called the front desk and Tammy said they were fully booked. I went online and booked a room... She made me move out of my room (wife and kid) and check back in 3 hrs later.

Plussat: Facility was clean and mostly comfortable. What breakfast? I guess if you want to call a vending machine breakfast that's it.

Miinukset: I understand the risk concerning having pets in the rooms, but when a customer keeps his room as clean as if there were only humans there the excessive $75.00 pet fee should be refunded after the room inspection.

Plussat: Very clean and spacious

Miinukset: N/A

Plussat: Great brand, very consistent

Plussat: Great stay!

Plussat: location

Miinukset: yes, they made me pay for my room twice and it has now been 3 working days and still not resolved.

Plussat: Really nice hotel in a beautiful location. Convenient to everything you'd like to see in New Bern.

Plussat: Location, staff and restaurant. Food was great.

Plussat: Proximity to downtown New Bern

Miinukset: Older hotel, somewhat rundown, inefficient staff, big price

Plussat: Location service

Miinukset: Heat/ac Malfunctioning This very uncomfortable. Disappointed. Will not go back

Plussat: the staff

Miinukset: my room was awful, long black hair all over the bathroom, shower fixture was filthy, bed headboard was torn, ceilings stained...and AC unit worked terribly

Plussat: The location and the view. Staff was very pleasant.

Miinukset: No hairdryer in the room,coudln't get one delivered. Phone line didn't work, spiders in the bed, hotel was over all very hot, elevator took over 4 mins several times to arrive, this is our second stay and most likely the last. Issues last time but not

Plussat: River front view

Miinukset: Staff was slow checking us in, maintenance man looked high, room smelled of smoke, fridge missing, no hairdryer, phone dirty, noise of dogs barking, the door to the room kept sticking, housekeeping walked in the room while i was in the shower.

Plussat: The location!

Miinukset: When I turned the ceiling fan off, it had 2 inches of dust on the blades...and it was a white fan! Loved room, coffee bed. It took the 2 staff 50 min. to check me in, 1- person party. Ludicrous for Hilton! Lobby was empty at 815PM, except for me.

Plussat: The location.

Miinukset: The bed was too soft for me. Wasn’t awful but I prefer a firmer mattress.

Plussat: The location was excellent! The view of the river was beautiful.

Plussat: We loved the view from this room. The best was so comfortable and you melt right in. The town was beautiful and everyone was so helpful. Definitely another trip to stay again.

Plussat: It was with in walking distance to restaurants which made it easy

Miinukset: Not close to anything or anywhere where we were going

Plussat: Clean

Plussat: Clean and Comfortable

Miinukset: No

Plussat: great value and one of the best comfort inns that I have stayed in....modernized and above the usual standards of all mid priced hotels.

Plussat: Nice, but over rated, too many problems; cable did not work in 1st room, in 2nd room coffee maker did not work, frig so noisy I had to unplug, ice cream bar from pantry melted, they would not give us change for laundry, water dripping out of light fixtur

Plussat: The large rooms and the excellent breakfast.

Plussat: Staff was excellent and it was spacious and clean.

Miinukset: Breakfast could’ve have a bit more variety.

Miinukset: Jacuzzi needs to be clean more often, mold was coming out of the jets

Plussat: Indoor pool. However the jacuzzi had dirt floating in bubbles

Miinukset: The air conditioner cover fell off and no one was able to fix it.

Plussat: amenities and everything worked Great breakfast

Plussat: Friendly and accommodating staff.

Miinukset: Nothing to dislike. Friendly and professional experience from check in to check out.

Plussat: It was clean

Miinukset: Had to change rooms A/C didnt work then the new room it was a little better but still a/c didn’t work 100% it was still hot during the night and real noisy atmosphere

Plussat: The view and fresh popcorn

Miinukset: I would have liked closer to downtown

Plussat: Location

Miinukset: It smelled like mildew and there was mold on the bathroom ceiling

Plussat: Basic comforts. Clean room, comfortable beds. Breakfast buffet was a little sparse. Located just across the drawbridge from downtown New Bern. Very quiet area. Fine stop for overnight.

Plussat: close to downtown New Bern and all the actitivies.

Miinukset: maid didn't fill missing coffee and tea each morning, plus one day trash on floor that didn't get picked up, soap wasn't replenished. so didn't tip.

Plussat: Friendly, helpful staff.

Miinukset: One of the luggage carts needs to be replaced or maybe just replace the wheels.

Plussat: The staff was nice. My mom's pills were thrown away by accident. The housekeeping supervisor took full accountability for it and was able to find my mom's meds. The front desk jumped right on the issue. The toilet in the first room didn't work. I was promptly moved to a new room.

Miinukset: Make sure all things are working like the toilets. All staff should be aware of when the patron is vacating, this would ensure that the rooms aren't cleaned to soon.

Plussat: We had a late check in and late checkout

Miinukset: needs remodling

Plussat: Nothing

Miinukset: Noise, all night long. Very loud. Could hear everything. Didn’t sleep at all.

Plussat: Location

Miinukset: Not full equipped as they were recovering from hurricane damage

Plussat: Beautiful view of the marina

Miinukset: The room was very worn. The rug was bare in spots and the room had a musty/dank smell

Plussat: The location and view was the best part of the experience.

Plussat: The location and view