W New Orleans - French Quarter

Location was excellent. Very unique style from a distance.

I felt like they just tried to hard to be edgy with design, at the sacrifice of function. For instance, there was no shower door, and a lot of the seemingly trendy elements of the room were cheaply made so stuff like the closet door seemed like it was hastily put together from IKEA. The blinds were nice looking inside the room until you realized they let the sun in immediately in the morning, so there was no way to keep the room dark if you wanted to sleep past dawn. When you tried to tilt them up, they fell back down. The facility also seemed woefully understaffed. Check in took a really long time, even though there were only three of us checking in, because there was only one person working the front desk. Another guest came down to get her bag because her car was there, but it took over five minutes for her to even be acknowledged, and the front desk attendant didn't even realize that the guest's bag had been brought down and was sitting right there (I just ended up helping the guest). I checked in after 5:00 p.m. and I was made to wait for a period of time because they weren't even sure my room was ready. I almost just pulled into the garage because there was always only one person working in valet. Someone chased me down as I was about to pull in. All in all, if it wasn't for the location, I definitely wouldn't stay here again for the price.

Courtyard

Service