The London NYC

Hilton should take his name away from this hotel It’s a very old build

The only reason I booked this hotel was because of the location

Old building doors to the room are very hard to open and close, beds are very uncomfortable I got a back pain and my son got the same back problem from the bad mattress No coffee machine or any complimentary in a 5 Star suit, , They had a wrong fire alarm went on two nights on the roll around 1:00 o’clock in the morning woke us up and they didn’t do anything for it to make up to us I travel a lot and always stay in 5 stars hotels all over the world This hotel (London New York) was the worst hotel I ever stayed in for the last 10 years of my life I suggest no one to stay in this hotel for any price I wasted my $$$ money and plus I damaged my health by staying there

Tired and staff seemed taxed

The location was good with proximity to Time Square, Central Park, Broadway Shows w/o being right in the middle of it. The guys at the door we're great!

Our room was dated and not well designed for a suite. The working staff seemed taxed but was hard working and assisted with a smile once engaged. Management seemed aloof.