Crown Inn Hotel

Service

The booking was paid by my card without my license and without my bank's license. There was a hold of 60 euros from my card in order to make the reservation. Then I personally went to the reception to pay cash. The receptionist said that this is not necessary since the money were already withdrawn from my card! The thing is my card did not have enough money. However, the hotel took all the amount from my card (which is not credit card) and now my card acount is minus some money. I went to the bank to make a complain and they referred me to the hotel, that it was their mistake, since the money should never had been withdrawn without my license and especially not before check out!note that I offered to pay cash before check out!However my stay was paid before check out. I do not know who's mistake it is at the end of the day (The bank's or the hotel's.) Nevertheless I am extremely disappointed with the outcome