Hotel Silberhorn

Easy parking, clean room, very good breakfast.

Late check-in, charged Internet (though not expensive).

the second room where I could sleep.

I checked in rather late. Due to dog show, I had barking dogs whole night. If I didn't get out of bed and hadn't continued nagging for another room at the reception desk, I would not have gotten another (cheaper) room and I would have not been able to sleep. Hotel didn't even offer me a refund before I had switched room. But sad it was too bad for me and since I had already checked in they couldn't help it. Too bad for me they forgot to inform me in advance. So would I recommend: NO! The lack of showing correct service in advance and lack of empathy in such situation, shows that this hotel still has much to learn when it comes down to offering a positive customer experience.