Halvat lennot Nürnbergiin

Plussat: "During this covid days NO ONE in the flight will keep the soccal distance and no one will take the issue serious and the crew did not helpfull"
Miinukset: "You should take this issue very seriously"

Plussat: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Miinukset: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."

Miinukset: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"

Plussat: "The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something."
Miinukset: "If a tooth paste and brush was provided in the little pack it would have made life better."

Plussat: "i like the food and movie choices."
Miinukset: "Crew was little bit rude. They didn’t help me to find the spot for my carry on luggage."

Plussat: "Crew are good ,seats were more than ok"
Miinukset: "Better seats and headphones to listen to the intertainmen system"

Miinukset: "The Attention is not as good as it was 4 years ago, the food terrible. And last but not least many luggage didn’t arrived."

Miinukset: "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."

Plussat: "The cabin crew was very kind. The kofte tasted good."
Miinukset: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "THE bathroom esp at the back of the plan read very dirty. Went floors a d trash that was overflowing."

Miinukset: "Worst customer service."

Plussat: "Food was good. Flight was good. Crew during the flight was good"
Miinukset: "Service provided during the transfer at Istanbul was not good. Wheelchair assistance was not provided. Staff at Istanbul was not helpful. Directions were not clea.flight"

Plussat: "It was a very fine flight Kosher food was fine Only problem was very long lines at boarding and repetitive"

Plussat: "Timely departure and arrival. Excellent landing. Helpful crew."

Plussat: "Everything."

Plussat: "the food and staff were very good"
Miinukset: "the size of the seats were much too small. The plane waited for 45 minutes to park at JFK and when we deplaned the down escalator was stopped and the elevator didn't work so we had to carry our carry ons in our hands down 2 flights of steps-some people were elderly and could hardly do it."

Miinukset: "The breakfast was poor & frozen ."

Plussat: "Good service"
Miinukset: "Departure delay"

Miinukset: "Inability to get a full can of soda and beverages with ice, Wild kids who ran amuck in the cabins, insonsistent ventilation it was hot one minte freezing the next."

Miinukset: "Leg space"

Plussat: "It was a very nice flight I would give 5 stars don't know why it showed up with one star"

Miinukset: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Plussat: "Surprising level for such a short flight."

Plussat: "The food, the service"
Miinukset: "Too many announcements"

Plussat: "great customer service!!!"
Miinukset: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Plussat: "We arrived at the desk and no staff or customers were there. Turns out they don't fly on Thursdays. What? So we rebooked and will fly out tonight. Overall, a huge inconvenience for my family waiting for us overseas. Plus we had to book a place to stay in Miami for the next 24 hours. Whew!"

Plussat: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Miinukset: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Miinukset: "Economy isn't supposed to be amazing but those seats need help"

Miinukset: "Missed connection and Turkish ground staff were horrible. Endless run around followed by insistence my ticket was worthless despite arriving on a late inbound Turkish airlines flight."

Plussat: "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
Miinukset: "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."

Plussat: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."

Plussat: "The food was amazing."

Plussat: "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
Miinukset: "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."

Plussat: "Fine experience except that leg room is awful."

Plussat: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Miinukset: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Plussat: "Crew nice, seats ok"
Miinukset: "Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights"

Plussat: "The quality of service is always on top, kindness and help is always when you ask..."

Miinukset: "Seat was broken. Did not recline. Boarding was a Zoo"

Plussat: "Prompt service throughout."
Miinukset: "Would have preferred gate departure and arrival."

Miinukset: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Plussat: "Food was great, wish gluten free had been an option! Amazing staff!"
Miinukset: "The movie selection was excellent. However, were those movies pirated? They had unusual openings that made it appear they were non-copyrighted versions. Not enough leg room."

Plussat: "Service, food and the entertainment system was great"

Plussat: "Priority lounge access made 12 hour layover less unbearable."
Miinukset: "Missing tray table. Was allowed to keep my bag for takeoff but not for landing. Defective headphones (three pairs). Long waits for lavatories. Animals in main cabin. No ability to turn off main cabin screen while landing. Neighbor vomited due to roughness of landing. And the 12 hour layover (CDG-IST-JFK) was pretty harsh, though not as bad as 16 in the other direction."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Everything"

Plussat: "It was pretty short. 3 across in the middle rows is great, I wish all the flights had 3 seats in the middle."
Miinukset: "Cramped, no leg room."

Plussat: "I Am like The Service"
Miinukset: "I Am like everithiry the service and food"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Crew was great. The food Was good."
Miinukset: "Seats were very uncomfortable and there was no air control."

Plussat: "Entertainment options were great crew was very friendly"
Miinukset: "Seat could be more comfortable"

Plussat: "Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight"

Miinukset: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Plussat: "The flight on time. Good crew. Good service."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Food was good & they served a full meal!"
Miinukset: "Crew appeared annoyed with everyone. No entertainment provided."

Plussat: "Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service."
Miinukset: "Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst."

Miinukset: "The plane was uncomfortable and things were falling apart"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The red wine was good. The flight was smooth."
Miinukset: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."

Miinukset: "We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun."

Plussat: "Movies"
Miinukset: "One of the female flight attendants got impatient with a few passengers."

Plussat: "service much better Dennis was excellent and attentive!"

Plussat: "Good crew and plane"
Miinukset: "Terrible bag check before security, very long and disorganized"

Miinukset: "Delay and food was bad"

Plussat: "Space between the sits and movies"
Miinukset: "Food was not good and service even worse"

Miinukset: "We never got on that flight!"

Plussat: "Food On time boarding In flight services"
Miinukset: "Long announcements"

Miinukset: "the flight info was off"

Plussat: "Great service and food!"
Miinukset: "I didn't like sitting in the middle cause it was hard to sleep and go to bathroom"

Plussat: "Nothing!"

Plussat: "Complementary Drinks. Beautiful Flight Attendants."
Miinukset: "Nothing"

Plussat: "operated by Lufthansa. Very efficient. Clean and comfortable"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "Website is very difficult to navigate and use."

Plussat: "The service and space on the airplane were excellent."
Miinukset: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Plussat: "Food"
Miinukset: "Crew very rude unlikely Lufthansa"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The aircraft, an A320 was stable but cramped and entertainment depended on prior download of the Lufthansa app. Crew was very efficient and professional."
Miinukset: "Cramped. Seat did not recline AT ALL and very hard. No entertainment unless you downloaded the app beforehand."

Miinukset: "I had requested a gluten free meal weeks before my travel and it was not confirmed for the Naples to Frankfurt flight. I think that if I already requested ahead of time that the flight crew should know about it and be ready to provide me with the correct meal even if I don't call back and confirm."

Plussat: "The seat was very comfortable"

Plussat: "Crew was very nice."
Miinukset: "Little less order when boarding but it was okay. Poor quality food, processed food."

Plussat: "my favorite airline"

Plussat: "Entertainment food and friendly crew! Alles gut!!!"
Miinukset: "Small seats"

Plussat: "Everything! Excellent stewards too!"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Miinukset: "Delayed flight. Offered free direct tv to everyone but then came back on and said the "button" to select free tv wasn't working so never mind"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "Lufthansa makes you feel like you're flying first class...even when you're flying in an economy cabin seat!"

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "The movies, the nice flight attendants, the constant service."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "First time in a 747. We flew business class. Seat was a little small but l am bigger than the average person. The food was incredible. Dinner and breakfast were more we ever thought we would get in an flight. The service from our flight attendant was wonderful. I would fly Lufthansa again."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "The crew was very nice"
Miinukset: "My suitcase did not arrive with me at Dulles. It should come today."

Plussat: "direct flight"
Miinukset: "only one type of food offered. presented in a rude way."

Miinukset: "Mi s-au pierdut bagajele !"

Plussat: "Great crew"

Plussat: "Seat was very comfortable. Crew was great."

Plussat: "In flight crew worked hard"
Miinukset: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"

Plussat: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Miinukset: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"

Plussat: "The crew was good , funy , atentifly and kind."
Miinukset: "Was ok."

Plussat: "Crew"
Miinukset: "Huge delay... :("

Plussat: "Curious crew."
Miinukset: "Nothing"

Plussat: "Every thing"
Miinukset: "Nothing"

Miinukset: "Food"

Plussat: "New dream-liner from Wew to ORD"
Miinukset: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Miinukset: "Connecting flight tolerance and easy upgrade from one class to another."

Plussat: "The crew was amazing, the seat was comfortable"

Plussat: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Miinukset: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Plussat: "Short flight"

Plussat: "Comfortable"
Miinukset: "None"

Plussat: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Miinukset: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."

Plussat: "Flight schedule, boarding management"
Miinukset: "No WI-FI service during my return flight, limited options for tv news programs."

Plussat: "Short flight and got a snack"
Miinukset: "Boarding was a hassle"

Plussat: "The whole flight was very nice"

Plussat: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Plussat: "Very friendly staff"
Miinukset: "All was well"

Miinukset: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Plussat: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Plussat: "It was fine"

Plussat: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Miinukset: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Plussat: "The crew was super nice"
Miinukset: "Not enough food during the long flight"

Plussat: "The plane was comfortable and clean. Internet was offered"
Miinukset: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."

Miinukset: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Plussat: "proff handeling of sick person !Othervise quiet and nise trawel!"

Miinukset: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Miinukset: "LOST BAGGAGE !!!!!!!"

Miinukset: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Plussat: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Plussat: "Everything was great!"
Miinukset: "There was nothing in specific that I didn't like!"

Miinukset: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."

Plussat: "Pleasant flight crews on all flights."
Miinukset: "Cramped seating in coach."

Plussat: "The overall flight wads excellent."
Miinukset: "Boarding on the return flight was poorly handled as there was no organized boarding."

Miinukset: "I luked the atmosphire and the silence ."

Plussat: "Good service"
Miinukset: "Instant coffee"

Plussat: "It was such a short flight, no comment for this leg."
Miinukset: "No organized boarding system, the entire plane was told to get in line at the gate with the exception of business/first class and elderly or people traveling with children."

Plussat: "Fast and short flight between Vienna and Warsaw. Not much good or bad."
Miinukset: "Shuttle bus from the terminal took awhile to leave to the plane. No air conditioning to the shuttle. Very hot. Was uncomfortable."

Plussat: "Good food and drinks,great movies"
Miinukset: "Dirty bathroom,needs upgrade too."

Plussat: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Miinukset: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."

Plussat: "Nothing special - nice crew"

Plussat: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Miinukset: "Flight from Dulles to Vienna was cancelled in the morning on the day of departure. We contacted Austrian and rebooked with Air France. The Air France flights were good overall. The food was okay, entertainment excellent, comfort good, boarding good, crew okay. On flight to Paris, the crew did not serve water during the period between dinner and the service before landing."

Plussat: "the crew"
Miinukset: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Plussat: "Salimos a tiempo . El business es muy confortable"
Miinukset: "La comida horrible . No se limpian los baños"

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Miinukset: "Still don’t have my luggage yet"

Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"

Plussat: "Customer care was super supportive"
Miinukset: "Inflight sandwiches"

Miinukset: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Miinukset: "KLM crew exceed our expectations"

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Miinukset: "Entertainment"

Plussat: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Everything was good except for the entertainment consul for one of our seats."
Miinukset: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Quick flight"

Miinukset: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Plussat: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Miinukset: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Plussat: "Crew was very friendly. Nice that wine was served without charge."
Miinukset: "Announcements from the cockpit were hard to hear. Food has been better in past."

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Plussat: "Friendly crew."
Miinukset: "So many people on a 747!!"

Plussat: "Great food"
Miinukset: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Miinukset: "Flight departed 35 minutes late"

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Miinukset: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Plussat: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Miinukset: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Plussat: "Fabulous trip with friendly, helpful staff"
Miinukset: "Nothing"

Plussat: "Delayed flight but staff apologized as for safety reasons."
Miinukset: "Very late arrival"

Plussat: "Bording was good and general flight ok"
Miinukset: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plussat: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Miinukset: "They stole my money"

Plussat: "In flight food was enjoyable"

Miinukset: "Tiny old cramped plane."

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "."

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "The staff and crew"
Miinukset: "Nothing"

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Plussat: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Plussat: "A nice short flight"
Miinukset: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Service of the staff was great"
Miinukset: "Turbulence, with all our technology we still cannot avoid this?"

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Miinukset: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."